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4.0
The car was in poor conditions and electronics experience more than a few glitchesReviewed 25 Sep. 2023
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4.0
Car was fine, all staff were friendly and helpful, drop off was easy, price was great. The only negative - and this is huge - was waiting in line for more than two hours at pick up at HNL (it was a Saturday). The line at Dollar was maybe ten times longer than at any other rental office. Once we finished the paperwork, actually getting the car was a breeze. When we dropped off the car (Tuesday) the line appeared maybe 2/3 as long. The lines are a reflection of the prices, but be warned...Reviewed 7 Sep. 2023
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2.0
The wait to pick up the car was literally two hours long standing in line. While it was a cheap option, my time is worth more than I saved.Reviewed 17 Aug. 2023
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2.0
Terrible.Reviewed 11 Aug. 2023
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4.0
Don’t let customers wait for long long line. My bad experience is that I waited in the line for almost 2hours to get my carReviewed 9 Jul. 2023
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2.0
Waited 2 hours to check in waited hour and half to get car Wasn’t cleanReviewed 24 Jun. 2023
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4.0
Long lines with few agents for check-in--over 1 hour wait. Then additional wait for car pick up on another floor. Car was just washed and still wet with mirrors clouded. At drop off I was charged an additional $158 after pre-paying in full for a flat rate rental.Reviewed 16 Jun. 2023
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4.0
The drop off was easy but the pick-up took over 2 hours to get my car rental. It was horrible wait with little kids who were crying & hungry having just got off the airplane.Reviewed 14 Jun. 2023
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2.0
We waited in line for an hour and thought that should be the end of waiting and we’d be handed a car. But when we went down to the car pickup area they said it would be an additional 45 minutes. We left as this was ridiculous wait time. We want a refund as we did not get a car in a reasonable amount of time. Will never use kayak for dollar rentalsReviewed 12 Jun. 2023
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2.0
Don't do business with priceline and dollar in honolulu ever again. They didn't have my reservation and it was a 2 hour wait to get to the line and then it would have been another 4 hour wait for a car. I went over to the next car rental place and got one instantly. Terrible terrible terrible.Reviewed 31 May 2023
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6.0
Nothing everything was goodReviewed 26 May 2023
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2.0
Had to wait over 2 hours for the lineReviewed 22 May 2023
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