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2.0
Don't do business with priceline and dollar in honolulu ever again. They didn't have my reservation and it was a 2 hour wait to get to the line and then it would have been another 4 hour wait for a car. I went over to the next car rental place and got one instantly. Terrible terrible terrible.Reviewed 31 May 2023
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10.0
Excellent service Friendly and fast serviceReviewed 27 May 2023
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6.0
Nothing everything was goodReviewed 26 May 2023
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2.0
Had to wait over 2 hours for the lineReviewed 22 May 2023
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8.0
Even with a reservation, i still had to go through a 1h line at the airport to get my car. It is not efficient at all.Reviewed 13 Apr. 2023
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4.0
Pick up process is painful. Long lines at the counter and then long waits just to pick up the car. Will not use Dollar again in Honolulu.Reviewed 18 Mar. 2023
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10.0
Very helpful agent worked through an issue with our 3rd party agency. She was very friendly, fast, and professional. Car was nice and clean.Reviewed 4 Mar. 2023
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2.0
Wrong car. Big time wait. Charges that were not revealed aheadReviewed 3 Mar. 2023
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6.0
Car was satisfactory for our purpose, but I waited an hour at first counter and another half hour at second counter to get car...outside mirrors had a bad film on the that could not be cleaned off...it was hard to see through them. Passenger seat could not be adjusted... and when I brought it to return desks attention no one even apologized.Reviewed 16 Feb. 2023
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2.0
The main problem was there were no cars available for 2 or more hours!!!Reviewed 29 Jan. 2023
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2.0
45 minute wait at the counter and 75 minutes wait for a call. I understand short staffing, but you need to be informing people before the end of the payment process. I would have canceled and gone elsewhere as every other counter in the area was open and had cars. We also didn’t get the vehicle we paid for—we rented an SUV and got an old, rattly, not particularly clean minivan. By the time we finally got the car, we had it for less than 48 hours despite paying for 3 days. It’s enough for me to swear off dollar/Thrifty in the future. No, thanks!Reviewed 25 Jan. 2023
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6.0
The lineup wait time was almost an hour. The fellow at the counter was good and didn't waste time with up charges once we had clarified what we wanted.Reviewed 25 Jan. 2023
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