Reviews for Budget in Honolulu
- All reviews 100%
17 Oct 2017
Check your bill!
Pros: Pick up was easy, staff Friendly and helpful.
Cons: We refueled the car and dropped off car. Took shuttle to airport and reviewed my bill to see I was charged $19 for fuel! Had to call Budget and ask them to fix, they are reviewing.
9 Sep 2017
Excellent service. Friendly staff.
Pros: Staff were all very friendly. Car was larger size than what I considered standard size so value was good.
Cons: Due to the airport fees and taxes, the total price is significantly higher.
6 Sep 2017
Fine Car, Awful Service
Pros: My car was nice and fit the description.
Cons: We arrived to the airport in Honolulu and stood in line for 2hrs to get our rental car. The line for budget was easily 40+ppl long but they only had 2 ppl working the desk (leaving 4 computers empty). Given that we all had reservations, it would have been very easy to staff appropriately for the rush. Upon return, the Budget location (different drop off) was on the 5th floor of a mall parking garage but had no signage sugessting there was a car rental location there. All in all, the pickup/drop off wasted nearly 4hrs of our time. Won't use them again.
3 Sep 2017
Some food and some bad
Pros: The price, although we ended paying more than on the reservation. The car and the drop-off
Cons: The service at the pick up, they wanted to charge us 25$ because we picked up the car half an hour earlier than booked. The price we paid was 31$ for the day. The clerk was not nice to deal with and not ready to help.