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6.0
Buick Encore has a very awkward USB charging port with no charging pad as an option. Rental return was not good—Nashville Int charged for an additional four hours though it was returned on time, and fuel refill when it was returned full. Disappointed.Reviewed 17 May 2023
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6.0
For a 6am pickup only 1 counter person for 3 rental companies. Started out in a Hertz line and when the Thrifty clerk arrive had to start over in their line. When i reached the front of the line a 3rd newly arrived clerk asked me back to a Hertz terminal. This took what felt like over a half hour. I realize the clerks may not work for the individual rental companies but observed once there was enough staff the lines disappeared. Returning the car was easy enough. No staff was there, just leave the keys and note the milage.Reviewed 14 May 2023
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2.0
no one would ever assist me on the phone or in person….when i went to pick up my car no one was working. I had to dispute my charge and rent from another place. Worst experience ever. Will never never rent from Dollar again.Reviewed 26 Apr. 2023
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2.0
I liked the car and the price but I waited for 4 hours to pick up my car. There were over 100 people waiting in line.Reviewed 23 Apr. 2023
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10.0
Easier to find the car in the lotReviewed 12 Apr. 2023
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8.0
Roughly $460.00 to drive the car from Nashville to Memphis (approximately 220 miles) is a bit expensive! Also, the vehicle smelled like cigarette smoke. I will say that the customer service employee’s were nice to work with.Reviewed 28 Mar. 2023
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10.0
Great value, excellent car and convenience. No complaints at all.Reviewed 23 Mar. 2023
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6.0
Long line in Nashville and poor telephone customer service.Reviewed 5 Mar. 2023
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2.0
Didn’t even get our car. The pickup line was a disaster. We stood in it for hours and they ran out of cars!Reviewed 28 Dec. 2022
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10.0
Pick up was easy. Dollar, Hertz and one other vendor were co-located and each was able to assist with the other's customers. Therefore, my wait was minimal. My only issue was trying to figure out what I needed to do to return before they opened at the airport. As it turned out the informaiton was on the envelope and on signs at the airport. Still, I didn't realize that at the time so I tried to call without success. It turned out to be no problem, just left the keys in the car.Reviewed 14 Nov. 2022
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2.0
No Dollar rep was available for Pick up or Drop off. Had to end up getting a completely different car than I paid for. Never using Dollar ever again, and I am blacklisting them from my company.Reviewed 10 Nov. 2022
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10.0
was upgraded immediately when the original vehicle wasn't available. Easy process at the desk and pickup and drop off at Nashville airport.Reviewed 7 Nov. 2022
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