Book Hertz car rentals in Nashville

Reviews for Hertz in Nashville

Recent reviews

Traveler rating

Excellent

64

Good

33

Okay

33

Mediocre

75

Poor

0

Find reviews that mention:

pick up the carpick up and drop

car was cleancustomer service

car availablegreat experience

rented a carcredit card

wrong locationnever rent

location was closedcar was dirty

friendly staff

10.0

Pros:The staff was amazing and helped get me into a car when Kayak had overbooked the cars available. Thank you all again.Cons:The car sucked, but I was willing to take anything at that point.Reviewed 8 Jul. 2021

review from

2.0

Pros:We did not like a thing about it. Was the worst experience we have ever had with a car rental. The car wasn’t there at the scheduled time and day of pickup. The staff literally lied to us and sent us to another location at Muressford which is about 20 miles away. Of course, there wasn’t a car available there either!! We had to Uber there and back to Nashville!Cons:There was absolutely nothing I can commend you forReviewed 2 Jul. 2021

review from

2.0

Cons:Worst experience of my life. Took my reservation then called to tell me they closed at noon on Saturday but the airport would be able to accommodate me. Once at the airport they gave me the wrong car and charged me DOUBLE. Will never use them againReviewed 30 Jun. 2021

review from

2.0

Pros:NOTHING! They had no cars and left us stranded even when we had a reservation.Cons:Having a car when I had a confirmed reservation!Reviewed 29 Jun. 2021

review from

2.0

Cons:Terrible Hertz service. They gave away our car, bc flight was delayed, so were never got a car, and were left stranded in Nashville.Reviewed 28 Jun. 2021

review from

2.0

Cons:Was promised a car, but they never had a car for us!Reviewed 28 Jun. 2021

review from

4.0

Cons:Very-y slow picking up and dropping vehicle. Called 3 days prior to pick to reconfirm prepaid reservation and was told chances are, they will not have a car for me even after reserving months earlier. Showed up anyway and thankfully there was a car. Car was half washed and the front tires were extremely worn literally bald thru half the tread. Didn’t notice until hours after I picked up. I have never experienced that.Reviewed 20 Jun. 2021

review from

4.0

Cons:Ran out of cars and sent me to a different locationReviewed 18 Jun. 2021

review from

10.0

Pros:Mariquita, the locations manager, is an absolute treasure. She knows customer service.Reviewed 16 Jun. 2021

review from

2.0

Pros:Nothing, nothing, nothing!!!!Cons:EVERYTHING!!! Customer service was awful, the guy just didn't want to try to work. He just wanted to sit there until the store closed. He didn't even want to look at his computer. He didn't even try to help us! Communication was terrible. Um, maybe notify that there were zero vehicles available before paying an uber to drop us off at the location I was told. No one was available to speak to when I tried to resolve this problem by calling customer service. My whole company uses Hertz. I book rentals for the executives and directors quite a lot. With this personal experience, I'm canceling our membership! I need my money back and some more for inconvenience. This is bad. This location, 3100 Charlotte Ave, Nashville, TN needs to be shut down. They screwed everyone in the past from the reviews I've read and they screwed everyone that day.Reviewed 9 Jun. 2021

review from

2.0

Pros:Tried to give us a cargo van.Cons:Any normal carReviewed 31 May 2021

review from

2.0

Cons:Everything!!!!Reviewed 30 May 2021

review from

More

• 6.2 /10Avis Car Rentals at Nashville
• 6.0 /10Payless Car Rentals at Nashville
• 6.4 /10Budget Car Rentals at Nashville
• 5.2 /10Thrifty Car Rentals at Nashville
• 7.8 /10Alamo Car Rentals at Nashville
• 7.0 /10Enterprise Car Rentals at Nashville
• 6.4 /10Dollar Car Rentals at Nashville

• Has the Hertz rental car policy in Nashville changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Nashville?

  On average a rental car from Hertz in Nashville costs C$ 82 per day.

• What is the most popular rental car from Hertz in Nashville?

  Economy (Chevrolet Sonic Sedan or similar) is the most frequently booked rental car type from Hertz in Nashville.

• How many car rental locations does Hertz have in Nashville?

  Hertz has 5 rental locations in Nashville. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Nashville Intl airport (BNA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Nashville Intl airport (BNA)?

  Yes