Book Enterprise car rentals in Nashville

Cons: No complaints whatsoever! Everything went well

Cons: Na

Cons: Long line at pick up in BNA

Cons: Stink & garbage

Cons: However, I didn't like that I was allowed to schedule a rental at 6pm not knowing that this location closes at that time. I, fortunately, was able to scramble and get a ride from the airport using a car service as I was refused pick up from the airport which is supposed to be included in Enterprise's service. That was very disappointing and frankly caused me a lot of anxiety between the possibility of my flight being delayed and hoping not to be stranded upon arriving in a new city. It ended up working out well enough but I didn't pay to rent a car just to have to hire a ride. Defeats the purpose.

Cons: One way price.

Cons: Everything was great

Cons: I searched for a rental for the airport I was flying into and my rental location turned out to be across the city so I had to move my reservation back to the airport which cost me 50% more than my reservation.

Cons: A check engine light forced a return, but the exchange was fast and we were credited a day's cost for the trouble.

Cons: Everything was great.

Cons: had to take taxi to location, but was cheaper than airport fees.

Cons: Smokey smell

Cons: never rented a car

Cons: Accidentally reserved car in downtown Nashville, not the airport. Ended up getting charged double what I expected. Website should be SUPER clear about whether location is at an airport or not.

Cons: Although I reserved a sedan I ended up with a mini-van. Not terrible, it got me where I was going.

Cons: Dropoff miscommunication: I made the reservation online, but soon after called the Enterprise phone number to ask if we could dropoff at the Charlotte Ave location on New Years Eve. The phone operator confirmed "yes." However, when we picked up the van at the Charlotte Ave location, the personnel said we would have to dropoff at a much less convenient location. Therefore, the local Charlotte Ave office was not communicating properly with the main office. This was very inconvenient for us.

Cons: Only large vehicles were available due to the holiday. Since my drop off & pick up locations were so close, felt that the cost for dead-ending it at another location should have been less.

Cons: You rented me a car that was not at the airport. I had to leave my wife and two small children, take a cab to the car for $25 and race back to get them. I then had to spend another $25 in change fees to drop the car at the airport. Never ever renting with you again.

Cons: They didn't care that the other location screwed me about cruise control.

Cons: The car smelled absolutely terrible. Someone must have smoked in it and they tried to cover it up with gallons of air freshener. We had to air the car out every time before we got in. Which is not ideal in the winter...

Cons: The long walk to the rental car pick up kiosk. But there was a golf cart type shuttle available

Cons: Costs per day should start when you pick up the vehicle. I picked up and dropped off later in the afternoon; would've been nice not to pay the extra time since I had already give up 3 hours when picking up.

Cons: There were some technical difficulties with the portable device used to go through the contract and collect payment so the rep had to go back inside to process our credit card so the pick up took a bit long. However, we were not in a rush so it wasn't a big deal. Also, they gave us two keys but the two keys were on one "loop" and we could not figure any way to get them apart so what was the point in having two keys?

Cons: -Advertised but not Delivered! Was not offered Pick-Up in Nashville BNA, TN n'hood store. -Unfortunately I had a small fender bender which triggered the engine light on intermediate car. Contacted local Clarksdale, MS agent for car exchange and was promised a specific same size car. Upon arrival store was closed in mid aft for over a full hour and with no agent picking up phone. When finally open, I was given a smaller car. Agent misspoke on promise of a specific vehicle. BEWARE of any promise; get it in writing. -Advertised but not Delivered! Arrived back in Nashville BNA neighborhood store and was offered a Drop-Off after I called for my ride because they stated they did not offer Pick-Up and Drop-Off at this store. Get you're story straight. Do not mess around with customer care.

Cons: we had our reservation at the first location and when we showed up they didn't have a car for us (they did call and leave a message but i I didn't check my messages). unacceptable! if you reserve a car there should be a car waiting for you.

Cons: The car was fine but the location was terrible. I arrived 10 minutes early but they did not have any cars. I waited nearly an hour and a half to get a vehicle. I was not offered a discount and then I was ignored while they took care of more vocal customers that arrived after me.

Cons: Had a flat tire on the 2nd day and it was a huge hassle to get it fixed or get another car. Enterprise expected me to go to a separate location and wait the entire day to get the tire fixed and then they would reimburse me. The 2nd option was to come later in the day to get another vehicle, which required a 30 min drive each way on a tire they may or may not make it. In the end we had the extend the rental to take care of the problem and they charged double the original rate to extend for one day.

Cons: The only downside was that there was no shuttle from the airport, so we had to take a cab.

Cons: The people at the desk were very unfriendly and unorganized. The car was dirty and stained on the inside. The cupholders had built up coke stains from the last person who used the car. and there was trash left in the car from the last users. I wish I would have refused the car and opted for the higher price at the airport. Will not be using enterprise again.

Cons: We opted to upgrade to the next higher level of car because they only had a "Smart Car" in the economy class. The increase in cost was not explained. We added my sister as the driver. They did not tell us that would be $10 per day. We opted to prepay for gas at $2.34 per gallon so we brought it back almost empty. The contract did not indicate that, and we were charged more. They said there would be a $64 charge for the drop off. We ended up being charged $491 instead of $361. I spent an hour on the phone trying to get these things corrected, talking to about 6 different people. I was so confused. I finally got someone to agree to credit me $84. She was not happy, and the credit has not shown up yet.

Cons: The mechanical condition of the car was poor. The brakes were not good and made funny noises. The engine made funny noises as well. It was a Dodge Dart.

Cons: I was not made aware of the gas shortage in Nashville. I went to a number of gas stations which had bags over their pumps. I was forced to take the car back and pay a premium to have the Rental Car company fill the gas take since I did not opt for the lower gas price before signing the rental agreement.

Cons: I didn't like the walk from the rental counter to the garage but that's not any fault of Enterprise. I suppose it could be worse in a larger airport.

Cons: Drop was not well manned, check out was not at carside, all told to leave keys in car and go to desk. had to walk to garage kiosk and wait in line to get copy of return paperwork. Took forever when worried about getting inside and through security. Ohter renal companies have carside check in and it's over is 30 seconds or less.

Cons: I couldn't figure out how to pause my ipod from the steering wheel controls or dashboard of the Altima.

Cons: It would be nice to have the employee explain the cars features before leaving, show where buttons are for things if in a weird place, etc. The Fiat is designed differently inside and drives differently than standard vehicles (has 6 gears that you have to know how to use to keep RPM low) so it took me a little bit to figure that out.

Cons: There was confusion over the pick-up location. I had requested Nashville airport, but my documentation had an address which I was told was down town, and was closed when I arrived. However, we did sort it out amicably.

Cons: I had no trouble renting the car and matching the cost with my on line quote ($187). However, when i returned it, i was being charged over $400! Granted i forgot to fill the tank so the 16 gallon tank was only half full, so i was charged a premium fee for 10 gallons, even though the tank is only a 16 galln tank. I was hoing to drop off the car and get out of short term parking in less than 30 minutes so it would be free. The customer service person kept runnng the numbers to find out why my charge was showing over $400. I didnt get to leave for 45 minutres, therefore had to pay for parking because of Enterprise. to improve... Maybe charge what the custmer was quoted and agreed to when renting the car. Spending so much time trying to figure out an overcharge was not right. If there is an unreasonable and unknown over charge, just make a note and charge the price quoted and move on to avoid trying up the customers time.

Cons: No cruise control

Cons: When I was making the reservation on Kayak, I didn't see that I would have to put down a $150 deposit and that damage waiver was $17 per day. Quite a shock to my budget.

Cons: I chose airport code BNA as my pick up and drop off point when selecting options for my car rental. An offsite rental facility should not be shown unless the rental agency will pick you up from the airport. Enterprise has a company slogan "we'll pick you up" - apparently not because I had to pay a $30 Uber fare to get to the facility. If Kayak chooses to show options a warning should pop up letting the user know that an off site rental facility Had been selected, and in that case wether or not the rental facility has shuttle service

Cons: 25 drop fee for dropping off at a different location.

Cons: Not much room for luggage

Cons: I was in a hurry when I picked up the car because I had an appointment less than an hour before ( and I had 40 minutes drive). The agency opened at 9. They let me in at 850am but they didn't want to help me before 9. (That I can understand). But then, they started to answer the phone, go to see another car for his colleague etc. it took about 20 min to do the contract and get the car... Except that, it is a very good agency and I recommend it.

Cons: Nothing...

Cons: By the time I got to the rentslbi was too exhausted to return the car. But it was horrible the way it smelled.