Book Enterprise car rentals in Sacramento

Reviews for Enterprise in Sacramento

Recent reviews

Traveler rating

Excellent

42

Good

8

Okay

11

Mediocre

10

Poor

0

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car was greatcustomer service

car availableairport location

get the cargreat price

great servicepick up and drop

great customergreat experience

staff was very helpful

2.0

Cons:Booked for SMF airport and your system relocated my pick up elsewhere in Sacramento and had the return back to Sac rather than Oakland. Disaster won’t be using your service again. Took me 3 hrs to get another car and on the road AND paid $122 per day instead of 70. 💩 phewReviewed 14 Jun. 2021

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4.0

Cons:I requested a SUV and i got a smaller car that smellsReviewed 25 Feb. 2021

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4.0

Cons:Kayak quoted me around $400 to rent a car for the specified period of time. When I arrived at the Enterprise location, they told me that the cheapest option they had available was going to cost around $900 (including insurance). I had no choice because of the situation I was in, but I was incredibly disappointed that Kayak's quote was so far off. If I had known it would have cost that much, I absolutely would not have rented from this location. I will probably not be using Kayak anymore.Reviewed 6 Dec. 2020

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10.0

Pros:Great customer service and everything was ready.Cons:Offer discount for future rentals.Reviewed 1 Nov. 2020

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5.6

Pros:The drop off is stressful being charged for extra daysReviewed 6 Oct. 2020

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8.0

Pros:Friendly staffCons:Car smelled like cigarette smoke.Reviewed 4 Oct. 2020

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2.0

Cons:I reserved a car and they didn't have any cars.Reviewed 30 Aug. 2020

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8.4

Pros:Yes, nice and quick.Cons:The cost of my rental car was twice the amount of my flight...honestly!!Reviewed 12 Aug. 2020

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3.6

Pros:It was a bit busy, but staff worked fast to try and get everyone out. So customer service was okay. I liked that they were working to serve everyone.Cons:Cars need to be cleaned between customers. If I did not need the car for only a few hours and I didn't already spend 45 minutes checking the car out, I would not have accepted that car. "Enhanced cleaning" had a lot of dead bugs all over the front of the car and dirt and rocks in the truck bed. Like lots of dirt and rocks. Enterprise does not care for repeat customers.Reviewed 22 Jun. 2020

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4.4

Cons:The cleanliness of the car was disgusting!!! I had to be given another car which was much better than the first car. The return of the car was ridiculous as there were no place to return it other than on the streets. I would never recommend this place to anyone. The only thing that was right was the assistant manager Ryan K. he was kind and really did a good job in making me the customer satisfied. His customer service and his alone was excellent!! He needs a bonus, you should hire more people like him who are willing to keep customers happy.Reviewed 15 Jun. 2020

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3.6

Cons:Ripped me off, I will never go there again, gio is dishonest and was not provided with what was promised! Bad business and I would NEVER recommend this place to a friend!!Reviewed 9 Sep. 2019

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6.4

Cons:Do not go there unless you'd like to be ripped off!! Crooked business, will never go there again, or let a friend go there. Dishonest and pushy, and felt cornered. Ripped me off BIGTIME!!!!Reviewed 9 Sep. 2019

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• Has the Enterprise rental car policy in Sacramento changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• What is the most popular rental car from Enterprise in Sacramento?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Enterprise in Sacramento.

• How many car rental locations does Enterprise have in Sacramento?

  Enterprise has 11 rental locations in Sacramento. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes