Book Enterprise Rent-A-Car car rentals in Sacramento

Reviews for Enterprise Rent-A-Car in Sacramento

Recent reviews

Traveler rating

Wonderful

4

Very good

3

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

8

Find reviews that mention:

car availablegreat service

car was greatstaff was very helpful

get the carairport location

great customerpick up and drop

customer service

2.0

They didn’t have the car that we had reserved, so we had to take whatever car they had. I turned the car in the next day and went to Hertz’s because we needed an all wheel drive to get over the mountain roads. Very disappointed in the customer service from Enterprise.Reviewed 17 Dec. 2022

review from

10.0

The Woodkand, CA Enterprise staff went out of their way to accommodate us after a glitch occurred in the location of the rental versus the airport where we landed. They weee most cordial and scrambled to get a car ready in spite of not having our reservation. They treated us like family—we loved that! Nothing could have been better! We were totally satisfied.Reviewed 19 Oct. 2022

review from

8.0

The car we eventually got was clean, and in excellent condition. But pick up took way too long. They didn't have the car ready for us. When they finally went to get it, they found it had a dead battery. The repairman arrived about 20 minutes later to replace the battery. A while later, they gave us a different car. I have no idea why they couldn't have given us the different car as soon as they discovered the dead battery. Then we still had to do the paperwork. I don't know why at least most of the paperwork couldn't have been completed before they had a car ready. We arrived a few minutes before the appointed 9:00 am time. It was 9:50 when were able to drive away. Returning the car. on the other hand, was very quick and easy.Reviewed 14 Oct. 2022

review from

2.0

I couldn’t pick up my car because the location closed at noon and our flight arrived at 5pm. This was Saturday and the location didn’t reopen until Monday. Non-refundable and non-changeable. I will only book directly with the rental company. I will not use kayak. Cost me $1400 for a car I didn’t get to use!Reviewed 4 Jul. 2022

review from

2.0

I bought Airline tickets to Sacramento, and the enterprise was 30 miles from the airport, it wasn't the rental car location at the airport.Reviewed 14 Jun. 2022

review from

10.0

Nice people.Reviewed 5 Jun. 2022

review from

10.0

Be prepared - know what your options are (add-on insurance, what car you're ok with, etc.) because things move pretty quickly once you arrive. I did notice a lack of gender diversity - staff was all male.Reviewed 24 May 2022

review from

2.0

They didn’t have the car that I reserved. I tried to contact Kayak to let you know that they didn’t, so that I wouldn’t be penalized, and I never heard back. The fact that they didn’t have a van put me in a very tough position, as I desperately needed a van to transport items for a tradeshow, and had no choice but to pay double what I was going to pay with Enterprise to rent a van through Avis. And I was lucky to even get the van through Avis, as I spent hours trying to find a van. Very disappointing experience.Reviewed 26 Feb. 2022

review from

1.9

piceline sent me cost of $660.04 for 12 day rental, when i returned truck the cost was $1271.69 dont ever trust priceline or enterprise again total rip off !!! and reuck was to be smoke free and it stunk like chain smokers used it. horrible experienceReviewed 13 Jul. 2021

review from

2.0

Cons:Booked for SMF airport and your system relocated my pick up elsewhere in Sacramento and had the return back to Sac rather than Oakland. Disaster won’t be using your service again. Took me 3 hrs to get another car and on the road AND paid $122 per day instead of 70. 💩 phewReviewed 14 Jun. 2021

review from

4.0

Cons:I requested a SUV and i got a smaller car that smellsReviewed 25 Feb. 2021

review from

4.0

Cons:Kayak quoted me around $400 to rent a car for the specified period of time. When I arrived at the Enterprise location, they told me that the cheapest option they had available was going to cost around $900 (including insurance). I had no choice because of the situation I was in, but I was incredibly disappointed that Kayak's quote was so far off. If I had known it would have cost that much, I absolutely would not have rented from this location. I will probably not be using Kayak anymore.Reviewed 6 Dec. 2020

review from

More

• 5.7 /10Avis Car Rentals at Sacramento
• 6.1 /10Payless Car Rentals at Sacramento
• 6.0 /10Budget Car Rentals at Sacramento
• 5.9 /10Hertz Car Rentals at Sacramento
• 5.9 /10Thrifty Car Rentals at Sacramento
• 3.1 /10Airport Van Car Rentals at Sacramento
• 6.0 /10Dollar Car Rentals at Sacramento

• Has the Enterprise Rent-A-Car rental car policy in Sacramento changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Sacramento?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Sacramento.

• How many car rental locations does Enterprise Rent-A-Car have in Sacramento?

  Enterprise Rent-A-Car has 12 rental locations in Sacramento. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes