Reviews for Avis in Sacramento
- All reviews 100%
1 Aug 2017
Pros: We had a rough experience with the pickup. Took us 45 mins to get our car. They were really understaffed.
Cons: Poor pickup process
24 Jul 2017
Didn't receive the deal I reserved
Pros: When I reserved this car, I wanted to pickup at the Sacramento airport and drop-off in chico. That's what I selected, but when I got to Sacramento airport, my reservation was not there and was actually at a different location off the airport. I would of had to take a cab to get there. So instead of my 77 dollar rental, I had to take a car for 120 dollars. After one day of use, I decided to turn it in early because it wasn't the deal I signed up for.
Cons: Not getting the deal I reserved online
22 Jul 2017
Cons: Price drastically changed because if location change. We could not speak to a manager to understand why this price change occurred. We felt taken advantage of and strong armed into the price. Cleanly a bate and switch tactic.
7 Jun 2017
Pros: Great customer service