Book Airport Van car rentals in Sacramento

Reviews for Airport Van in Sacramento

Recent reviews

Traveler rating

Excellent

1

Good

0

Okay

0

Mediocre

6

Poor

0

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pick uspick up and drop

friendly staffgreat price

shuttle to the airportlast minute

10.0

Cons:I don’t think anything could have been better. I was perfectly happy!Reviewed 10 Jun. 2020

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2.0

Pros:Nothing. Place appears to be close.Cons:They don't exist and they need to stop being advertised on the site. Their phone is disconnected and they don't answer. I even looked them up online and called a different number.Reviewed 22 Jun. 2020

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8.0

Pros:The cost of the minivan was significantly cheaper than with any on site airport rentals. The staff was friendly and got my family safely to and from the airport. When we were returning the van we got caught in some traffic and therefore got to the rental site later than I wanted. The employee took us to the airport and then processed our paperwork and emailed me the receipt to eliminate some of my stress about running late.Cons:The wrong phone number was listed on our reservation to call for a pick up. And it took the driver a bit longer to pick us up from the airport than we were told. Also it's a bit odd to be picked up in an unmarked vehicle. Our rental van was clean enough. Outside washed and inside vacuumed but the cup holder and cubbies were kind of gross. They could have used a little attention. The info provided to me in my confirmation email was very minimal. I googled the company because of the wrong number being listed and spoke with someone directly to get all the information. Over all I would use this company again to save big bucks on my rental.Reviewed 18 Jun. 2016

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2.0

Pros:I never rented as when I called to be picked up from the airport they said they close earlier than the time we agreed for me to drop the car and suggested I should rent from somewhere elseReviewed 9 Jul. 2020

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2.0

Pros:The office was closed without explanation and made us late for our trip as we had to find another rental. Their phone numbers are mostly disconnected. Super unprofessional.Cons:Everything.Reviewed 25 Jun. 2020

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2.0

Cons:Staff was extremely unprofessional and does not take accountability for their lack of thoroughness with their product. The van we rented was in severe need of a check-up - tail lights not working, oil change, alignment, electrical, etc.... when this brought to their attention they only made excuses and told us “well, you rented a van.” They didn’t care. Don’t rent a van from this company.Reviewed 24 Jun. 2020

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2.0

Pros:I waited at the rental company for two hours and no one ever arrived to rent me a vehicle. I tried reaching them by phone and email, but still haven’t heard back from them.Cons:I needed a car, but ended up going to another company the following day.Reviewed 6 Jun. 2020

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2.0

Cons:The phone number listed to contact them to call for the van drop off was no longer in service.Reviewed 25 Apr. 2020

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2.0

Cons:We we charged three times what we we quoted and did not receive a notice of the charges until the return of the vehicle. We were quoted $350 and charged over $900.00. We I called to inquiry about these outrageous charges, my phone calls were not returned. Plus the back seats had a strong odor of urine! Avoid these unethical people at all costs!Reviewed 14 Apr. 2017

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4.0

Mediocre Service, Thanks AVRPros:The car was great to use until the very end.Cons:Price wasn't accurate. Many fees were taken from deposit. Would've been better off with a taxi, if that were possible.Reviewed 31 May 2017

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2.0

Poor Service Poor Value Pressure sale for extra insurancePros:Van was OKCons:It appears I was over charge from initial prepayment to Carrentals,com. I was also pressured to buy extra insurance. I will need to call AVR and have them explain final billing to me. Some of the line item charges look to be duplicate. I will not used these guys again.Reviewed 28 Aug. 2017

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2.0

No cars available!Pros:Getting out of there!Cons:We drove 40 miles to this location because we couldn’t find a seven passenger vehicle available anywhere else. Upon arrival they informed us that they had no vehicles available, and weren’t sure when they would be available. We waited for about 20 minutes before leaving and going to try our luck at the airport, because we were on a time crunch. There were two other couples in the same situation as us. All three waiting for vehicles. The staff were unhelpful and seemed frantic; not the service i was hoping for after a 40 mile drive!Reviewed 26 Mar. 2018

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• Has the Airport Van rental car policy in Sacramento changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Airport Van will continually update its policies accordingly. Please contact Airport Van directly for the latest information. You can find up-to-date information on the coronavirus response of Airport Van here: Coronavirus (COVID-19) update from Airport Van

• What is the most popular rental car from Airport Van in Sacramento?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Airport Van in Sacramento.

• How many car rental locations does Airport Van have in Sacramento?

  Airport Van has 2 rental locations in Sacramento. Take a look at our Airport Van rental location map to find the best rental cars near you.

• Does Airport Van have a car rental location at the airport: San Francisco airport (SFO)?

  No (According to our data)

• Does Airport Van offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  No (According to our data)