Reviews for Thrifty in Sacramento
- All reviews 100%
19 Sep 2017
Cons: No cars available when I got there. Waited over an hour for a car.
19 Aug 2017
Pros: Staff was very professional and kept us apprised of the delay. They totally understood our displeasure but We won't let that be a deterrent next time we need to rent a car. I would highly recommend Thrifty to anyone.
Cons: Car was not ready when we arrived, Short staffed which I understand and apparently they were preparing the car for delivery to us.
11 Aug 2017
Very happy with the service I received from Thrifty
Pros: The staff members I interacted with were very kind and professional. The gentleman's name at the counter was Samir and he was very professional. When I returned the car, the attendant (I wish I knew his name!) noticed that my elderly mother was in the car and needed to use a walker. Rather than have us drop off the car, walk over to the shuttle and then take the shuttle to the airport, he offered to have one of the other attendants drive us in the rental car directly to the airport. That was a HUGE help and his astuteness and kindness was greatly appreciated.
Cons: No complaints whatsoever.
3 Jul 2017
Pros: The staff were courteous, and the vehicle was fine.
Cons: The company software system had gone down when I arrived, so a large queue built up. Staff didn't seem too familiar with manual procedures.