1.9
Did my reservations online to avoid a timely transaction, got there and was told my reservation was done incorrectly, which it wasn’t. Asked me to l my existing reservation and then proceeded to want to charge me double the amount.Reviewed 4 Oct. 2021
review from![kayak]()
2.0
Pros:NothingCons:They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay awayReviewed 8 May 2021
review from![kayak]()
2.0
Cons:Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponibleReviewed 3 May 2018
review from![kayak]()
2.0
Cons:Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higherReviewed 12 Mar. 2018
review from![kayak]()
4.0
Cons:I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.Reviewed 3 Jan. 2018
review from![kayak]()
6.4
Pros:The rental priceCons:The insurance price too muchReviewed 3 Jan. 2018
review from![kayak]()
2.0
Cons:outrageous price trying to sell the insurance bad...bad ...badddReviewed 2 Jan. 2018
review from![kayak]()
2.0
Worst mistake of my tripPros:Never having to deal with europcar ever again againCons:I was given a car with damaged wheels that I then had to pay for after I got a flat tire of 5 miles of driving. They claimed I damaged the rims and requested pictures to prove otherwise. Who has ever taken apart the car wheels when renting a car to photograph a rim. I would rather break my foot with a hammer and walk on broken glass for miles than ever do car rentals with Europcar ever again. This was simply a scam.Reviewed 1 Jan. 2018
review from![kayak]()
6.8
Price mattersPros:It was mostly a pretty easy experience.Cons:Cost more than expected and advertised. Kayak did not have the relevant insurance information available at the time of booking, which is the cause for the inflated price in person.Reviewed 23 Jan. 2017
review from![kayak]()