Best rates found by KAYAK users in the past 48 hours.
Pros
" and helpful."(in 863 reviews)
", short enough process."(in 863 reviews)
" and respectful."(in 863 reviews)
Cons
" horrible and rude."(in 364 reviews)
" and smelled"(in 2734 reviews)
"2 for car."(in 375 reviews)
Reviews for Fox in Ontario
Overall Rating5.8 FairBased on 166 reviews
Cleanliness
6.0
Comfort
6.1
Overall
5.6
Pick-up/Drop-off
5.6
Value for money
6.0
Recent reviews
Traveler rating
2
2
0
0
0
0
7
Find reviews that mention:
8.0
Pros:Nice peopleCons:Car was uncomfortable to sit in for long periodsReviewed 11 Mar. 2021
review from
2.0
Cons:The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.Reviewed 1 Mar. 2021
review from
10.0
Pros:Value for the rental.Cons:All good.Reviewed 16 Feb. 2021
review from
10.0
Pros:Easy to work with.Cons:NothingReviewed 9 Feb. 2021
review from
2.0
Pros:The car was decentCons:I was price gouged by the counter staff because my reservation had “expired” and they charged me the walk-in rate which included full insurance. Kayak didn’t give me an option to put in a time to pick up the car so it defaulted to noon, and their policy is that reservations “expire” after 3 hours. Their customer service was atrocious and if given the choice I will never rent a cat from them again.Reviewed 8 Feb. 2021
review from
2.0
Pros:Nothing.Cons:If you rent a certain car you should get it.I need the jeep I rented but wasn’t allowed to get it!.The rental place was not at the address I was given.The rental place wasn’t open when I had to drop off car...Very poor experience.!!Reviewed 27 Jan. 2021
review from
4.0
Pros:staff was very friendly and yes no issues with drop off. the problem was with the pick up.Cons:i landed to Ontario airport around 8.40 pm. to go to Fox rental on Holt i had to take the shuttle to the main car rental building located near the airport and then wait for the fox car rental to take me to Fox on holt ave. the shuttle never showed up. i waited till 11 pm and no fox shuttle. no one answer the pone nothing but automated system, i end up renting a car from hurts rental $168 for one day only just so i can go to the hotel since i was super tired. i thought about calling uber to take me to fox but they dont enter the airport. that was really disappointing experience. i went to Fox next day to pick up my car and they stated they cant discount me anything and i already prepaid for the car.Reviewed 4 Jan. 2021
review from
2.0
Pros:NothingCons:Stopped airport pick up without notification or call. Forced to cab to off “off” site location. Poor quality - dirty - vehicle. Not what was paid for.Reviewed 3 Jan. 2021
review from
2.0
Cons:Was not able to pick up the rental car due to Covid restrictions on travel. Would not refund for the car rental two weeks before scheduled pick up. Not happy.Reviewed 2 Jan. 2021
review from
2.0
Pros:NothingCons:They didn’t have the damn car I had reserved and wouldn’t refund I had no choice but to upgrade to a more expensive car Smfh bumsReviewed 1 Jan. 2021
review from
2.0
Pros:Absolutely nothing. I was discriminated and prohibited from renting and after being denied I did not receive a full refund. There was zero reason. My credit card was fine and I had prepaid for the rental. They came up with a bs excuse about not accepting MasterCard which was not true according to their policy statement.Cons:Everything. They were rude, discriminatory, and left me stranded on Christmas Eve. I highly recommend that you DO NOT USE FOX CAR RENTAL. You could be next.Reviewed 28 Dec. 2020
review from
8.0
Pros:Nice and easy pick up and drop offCons:I didn’t feel like the car had been sanitized as they rushed it thru the car wash when I picked it up.Reviewed 13 Dec. 2020