Book Budget car rentals in Ontario

Cons: The staff needs to be more understanding and hospitable to guest.

Pros: The representative on the return if the automobile was rude, condescending and telling us that we were lying. We were told by the representative while renting that we could return an hour late and we made sure we asked that again to avoid late fees or at worse paying for another day. The cars AC did not function and we given an invoice to pay for another extra day. Worst customer service I have experienced.

Pros: Great car, clean.

Cons: The workers were extremely rude, and not helpful.

Cons: My rental wasn’t honored. When I arrive to the terminal I was notified that there was No vehicle for me.

Cons: The car was very dirty - the seats were stained and filthy and the car smelled of smoke. I have pictures and video.

Pros: Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous events

Cons: 1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.

Pros: The cleanliness of the vehicle. The vehicle was given with full tank of gas.

Cons: Their online offers were unavailable through mobile app. No delivery/pick-up offerings. Prices for in-store shown online were not honored. Car was not inspected before renting; complications with vehicle.