Guest Reviews
Overall Rating
7.4
Good
Based on 4,238 reviews
Cleanliness
7.7
Comfort
7.9
Pickup/Dropoff
7.4
Value for money
7.3
Budget car rental prices in Ontario
| Standard | C$48/day |
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
great car
car available
car was great
drop off the car
easy drop
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long line
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great experience
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6.0
Pros: Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous events
Cons: 1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.
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7.6
Cons: Making sure computer system are always in running
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7.6
Pros: Friendly staff and helpful
Cons: A little bit faster process
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10.0
Pros: yes
Cons: know at this time
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5.2
Pros: The cleanliness of the vehicle. The vehicle was given with full tank of gas.
Cons: Their online offers were unavailable through mobile app. No delivery/pick-up offerings. Prices for in-store shown online were not honored. Car was not inspected before renting; complications with vehicle.
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6.8
Pros: Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.
Cons: Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.
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9.2
Pros: Very friendly staff.
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4.0
Pros: The ease of pick-up and car return was fine. The young man at the counter when I returned the car was great.
Cons: The older gentleman the director of Budget, Ontario CA needs customer care classes. He was not friendly, short bordering on rude, he charged me for rental insurance and I am sure he saw that I had taken it from the KAYAK vendor. So I paid both places? They need to refund my money for that charge. The outside part of this Budget does not have a place for renters parking and it is confessing entering the location.
review from
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8.0
Very good customer service
Pros: We had a problem with the original vehicle. Instead of making us return the vehicle to ONT, they directed us to a nearby location where they allowed us to swap out the vehicle for a similar type, no hassles, no change in the contract. In and out in less than 5 minutes.
Cons: VERY aggressive counter person at ONT in trying to sell additional protection. I had pre purchased that same protection on line for much cheaper than her quote and tried to politely decline it. It took some time to get her to back off.
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10.0
Pros: Manny was awesome!
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2.0
Cons: Waited in line for 30 min to find out the car was booked at the wrong location. They had cars at the location I was at but wouldn’t honor the reservation I had since it was through Hotwire.
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5.2
Website misleading
Pros: I didn't have the option to choose a pick up time. The website didn't say the rental agency was not at the airport. Agency closed, unable to rent that day and had to rent from someone else for a day. HUGE inconvenience and expense. Read website info carefully.
Cons: See above
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7.6
Cons: Making sure computer system are always in running
review from
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7.6
Pros: Friendly staff and helpful
Cons: A little bit faster process
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6.8
Pros: Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.
Cons: Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.
review from
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8.0
Very good customer service
Pros: We had a problem with the original vehicle. Instead of making us return the vehicle to ONT, they directed us to a nearby location where they allowed us to swap out the vehicle for a similar type, no hassles, no change in the contract. In and out in less than 5 minutes.
Cons: VERY aggressive counter person at ONT in trying to sell additional protection. I had pre purchased that same protection on line for much cheaper than her quote and tried to politely decline it. It took some time to get her to back off.
review from
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6.0
Pros: Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous events
Cons: 1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.
review from
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5.2
Pros: The cleanliness of the vehicle. The vehicle was given with full tank of gas.
Cons: Their online offers were unavailable through mobile app. No delivery/pick-up offerings. Prices for in-store shown online were not honored. Car was not inspected before renting; complications with vehicle.
review from
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4.0
Pros: The ease of pick-up and car return was fine. The young man at the counter when I returned the car was great.
Cons: The older gentleman the director of Budget, Ontario CA needs customer care classes. He was not friendly, short bordering on rude, he charged me for rental insurance and I am sure he saw that I had taken it from the KAYAK vendor. So I paid both places? They need to refund my money for that charge. The outside part of this Budget does not have a place for renters parking and it is confessing entering the location.
review from
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2.0
Cons: Waited in line for 30 min to find out the car was booked at the wrong location. They had cars at the location I was at but wouldn’t honor the reservation I had since it was through Hotwire.
review from
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5.2
Website misleading
Pros: I didn't have the option to choose a pick up time. The website didn't say the rental agency was not at the airport. Agency closed, unable to rent that day and had to rent from someone else for a day. HUGE inconvenience and expense. Read website info carefully.
Cons: See above
review from
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Where can I find Budget car rentals in Ontario?
3450 East Airport Drive #200, Budget car rentals
Address
3450 East Airport Drive #200Phone
+1 909 937 6400Top Tips For Renting a Car from Budget in Ontario
- 25% of our users found rental cars from Budget in Ontario for C$ 29 or less
- Book your rental car from Ontario in Budget at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Budget in Ontario are around 38% cheaper than other car types, on average
FAQs About Renting a Car From Budget in Ontario
How much does it cost to rent a car from Budget in Ontario?
On average a rental car from Budget in Ontario costs C$ 48 per day.
What is the most popular rental car from Budget in Ontario?
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Budget in Ontario.
How many car rental locations does Budget have in Ontario?
Budget has 2 rental locations in Ontario. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Los Angeles Airport (LAX)?
Yes
Does Budget offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes