Guest reviews
Overall rating
7.4
Good
Based on 53 reviews
Cleanliness
8.1
Comfort
7.8
Pick-up/Drop-off
7.1
Value for money
6.7
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Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveler rating
9
6
10
2
2
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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4.0
Pros: Reservation was cancelled. Why don't you know this?
Cons: Reservation system needs better communication skills.
review from
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5.2
Pros: Yes
Cons: The reservation indicated that total in dollars would be $108.88 for 4 days which was to include taxes and fees. I was charged 437.86 Euros. I rented for one extra day and returned car with full tank of gas. I’ll never use Kayak again with such misleading fees versus actual fees charged by vendor.
review from
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6.0
Cons: We had a event in holland and it was muddy. The car got messy for sure. But we got charged 250 euro for cleaning fee!!! That is definitely excessive charge. They claimed that’s what they pay to have it cleaned. I think I may open a car detail business on the side in Amsterdam...
review from
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8.8
Pros: Great value for a great small car.
Cons: No windshield washer fluid. Had to stop and buy some.
review from
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10.0
Pros: The car was ready when we arrived. The forms took only a few minutes. Drop-off took only the time it took us to empty our luggage from the car and the receipt was emailed to me. The price of the car (Jeep Compass) was very inexpensive.
review from
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7.6
Cons: I don’t think hertz can control it, so it may not be a fair assessment. For drop off, the construction makes it very confusing and unnecessarily difficult.
review from
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6.0
Pros: Nobody was at the drop off and no instraction were given before
Cons: A notice that at antwerpen railway station the dropoff is unmaned
review from
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8.4
Pros: Can walk to the car rental pick up, do not have to take a shuttle, at the Schiphol Airport. :-)
review from
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4.4
Hidden fees
Pros: Not much
Cons: The hidden fees were outrageous.
review from
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6.0
Pros: nice car and decent facility; car was fine
Cons: no chance to review car with associate -- or at least it would have been very inconvenient due to busyness and lack of space; had to quickly take photos of the many scratches on the car
review from
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4.4
Cons: How 1 staff member can destroy the positive image you had of a company! That resumes our experience when we picked up our car in Amsterdam.
review from
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10.0
Efficient, fast, new fleet
Pros: Service and hassle free rental
review from
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Where can I find Hertz car rentals in Amsterdam?
Top tips for renting a car from Hertz in Amsterdam
- 25% of our users found rental cars from Hertz in Amsterdam for C$ 22 or less
- Economy rental cars from Hertz in Amsterdam are around 60% cheaper than other car types, on average