Book Hertz car rentals at Indianapolis Airport

Reviews

Recent reviews

Traveler rating

Wonderful

7

Very good

1

Good

1

Okay

4

Fair

1

Mediocre

0

Poor

10

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2.0

Poor customer service. Applied excess charges to my accountReviewed 20 Sep 2024

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10.0

The Danville team accommodated my needs, even though it was busy and there was a high demand on their time. They made the process easy.Reviewed 6 Jan 2022

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10.0

Picking up the vehicle went smoothly, and the price was very competitive compared to other options. Our only point of friction is that a witch must have cursed us to always get Jeep Gladiators when we rent cars without specifying a model. We drove around in a big goofy Tonka Truck for the whole holiday, for a second time, to the amusement of all our friends we saw. Who even rents Jeep Gladiators on purpose? We don't know, but when it's an accident, it's always us.Reviewed 3 Jan 2022

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6.0

I rented because it was $165.00. After turning back in, I was charged another $200.00 and $53.00. The total was $165.00, so why the extra charges? Kayak is nothing but a big rip off company.Reviewed 23 Nov 2021

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8.0

I recommend downloading the Hertz app for mobile check-in. We found the travel to be heavy and lines longer than normal. The app allows the mobile check-in and bypass the lines. The employees were helpful and quick.Reviewed 8 Nov 2021

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1.9

Paid for a car and then due to a flight delay I got to the desk 10 minutes after they closed. I called them before boarding to tell them about my delay and was told I would have the car I paid for waiting for me but that didn’t happen. Called customer service again and was told everyone went home for the day and I couldn’t get a car. Easily one of the most frustrating rental experiences I’ve ever dealt with.Reviewed 6 Jul 2021

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2.0

Cons:The kiosk screwed up my reservation which ends up with my being seriously overcharged for the vehicle. Would like to speak to somebody over the phone about this matter. Please reply with a name and contact information of someone that I can call. Thank you, Allan ThompsonReviewed 4 May 2021

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6.0

Pros:Drop off was fine and the car itself was clean and ready to go.Cons:When I arrived to get the car they said I had already picked it up but they had actually given the car I rented to someone else and it took longer than it should have to get me on my way. Also, they tried to charge me a deposit after I left and never discussed this with me.Reviewed 22 Apr 2021

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2.0

Cons:I arrived to the airport 11:30pm with a reservation, and NO ONE was present at the booth or at the parking lot. I waited until almost midnight and had to talk to other company and rent a car there. Sixt was open and they made an excellent overtime work to get me a car. Once on my car I tried to call Hertz and of course no body picked up the phone, but put me on hokd saying "we currently have many calls, please hold".Reviewed 22 Apr 2021

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4.0

Pros:I was quote a total of $176.00 on the phone and was total that was all taxes and ete, then when I go to get the car now it's $201 because of taxes. I feel I was lied too.Cons:The car itself was not very clean and had dents on it, even the front license plate was bent out. Very disappointed in Hertz!!Reviewed 11 Jan 2021

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10.0

Pros:All staff in Indy airport were excellent, friendly and very helpful.Reviewed 27 Oct 2020

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5.6

Pros:Pick up was fine.Cons:my return near Loveland, Ohio was a place that afternoon was closed. Was not noted on my ticket. We had to drop off in another town, this was on a Saturday. When staff got there that next Monday they said it was returned on Monday. I called customer service (was end of September) and they have still not refunded my money. Today is Oct. 24th. The last time I talked to Customer service they said they were understaffed ! Time of a lot more calls !!!Reviewed 25 Oct 2020

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• How much does it cost to rent a car from Hertz at Indianapolis Airport?

  On average a rental car from Hertz at Indianapolis Airport costs C$ 71 per day.

• What is the most popular rental car from Hertz at Indianapolis Airport?

  Compact (Buick Encore or similar) is the most frequently booked rental car type from Hertz at Indianapolis Airport.

• Where can I find Hertz car rentals at Indianapolis Airport?

  7800 Col H Weir Cook Memorial is the closest Hertz rental location to Indianapolis Airport. The telephone number for this location is +1 317 315 1700.

• Does Hertz offer shuttle or airport pick-up services from Indianapolis Airport (IND)?

  Yes