Book Payless car rentals at Indianapolis Airport

Reviews

Recent reviews

Traveler rating

Wonderful

4

Very good

1

Good

1

Okay

1

Fair

1

Mediocre

0

Poor

6

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car was cleanget the car

4.0

Our car smelled so strongly of smoke we had to drive with the windows open or we would get headaches. The car door sides and the back seat had trash in them- including a bag of trash from a restaurant that would have been easy to see if someone had glanced in. So for sure it wasn't cleaned before we got it. When we dropped the car off, there were no workers in sight so we had to just leave the keys and walk away hoping things were in order for us to check out. I wish someone had been there to wrap up the rental with us. I am nervous they are going to say it wasn't returned.Reviewed 7 Apr. 2023

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2.0

Very long wait at counter. Payless/Avis only had one person at counter for over 25 customers. The wait was in excess of 45 minutes. Car was not clean, needed maintenance and was fairly old for rental car.Reviewed 21 Nov. 2022

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2.0

Went to pick up our rental, not even 2 hrs after having it all dash lights come on and it says malfunction, so my husband was at work and I went to take it back the guy was rude as ever talking about well he need to be here even though I had the contract and him on speakerphone while I’m at the counter. So then I have to go back up there again the next day for them to tell me they have no cars they had to upgrade the class so I went from a full size sedan to a Toyota 4Runner but what they seemed to have left out was that is be charged double my rental agreement daily.. very upsetReviewed 10 Jul. 2022

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8.0

There was a long wait for car pick-up. More staff was needed.Reviewed 10 May 2022

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2.0

The price was twice what I thought it was when booked trough carrentals.com and the Truck was dirty, including pizza crust from the last customer, also the sticker on the License plate said 6-21 which appeared to be 6 months out of date. Other than that it was great.Reviewed 27 Dec. 2021

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10.0

Quick and easy. Let me change the name on the reservation last minute. Quick and fast pick up and drop off. Overall positive experience.Reviewed 11 Dec. 2021

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2.0

I hate getting a rental car. First of all I select the automobile typing all that other information online. But when I arrive on site I have to go through all of the exact same questions. Worse I have to stand there for five minutes while the rental car company tries to sell me one thing after another thing after another thing. I hate the entire experience. All I want is my car quickly and not to be sold anything.Reviewed 3 Dec. 2021

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7.9

Everything was great except for having to wait nearly an hour in line to get to the rental desk (not enough employees):Reviewed 21 Sep. 2021

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1.9

I was not able to pick up the car. 1.5 hour wait to pick the car up and then had to wait for cars to be returned. Filing a better business bureau complaint as the contract was not filfilledReviewed 18 Aug. 2021

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5.9

Long check-in line. Facility smelled like a bathroom. Expensive rental for limited service. Payless is the wrong name for this company.Reviewed 16 Aug. 2021

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1.9

They said they ran out of cars and couldn’t help me and I had to go to another rental company that took the time to help find a car for me.Reviewed 14 Aug. 2021

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10.0

Associates were both very professional and courteous picking up and stopping off. Only thing that should be addressed is there needs to be more people available for picking up. We arrived and there was a long line with only two associates working. During that time, one of the associates took lunch and the line only free longer.Reviewed 30 Jul. 2021

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• 5.8 /10Avis Car Rentals at IND
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• 6.4 /10Thrifty Car Rentals at IND
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• How much does it cost to rent a car from Payless at Indianapolis Airport?

  On average a rental car from Payless at Indianapolis Airport costs C$ 95 per day.

• What is the most popular rental car from Payless at Indianapolis Airport?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Payless at Indianapolis Airport.

• Where can I find Payless car rentals at Indianapolis Airport?

  7800 Col H Weir Cook Memorial is the closest Payless rental location to Indianapolis Airport. The telephone number for this location is +1 317 777 7337.

• Does Payless offer shuttle or airport pick-up services from Indianapolis Airport (IND)?

  Yes