Book Hertz car rentals at New Orleans Louis Armstrong Airport

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Traveler rating

Excellent

34

Good

10

Okay

3

Mediocre

18

Poor

0

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car was cleangreat experience

pick up the carlocation was closed

car availablewrong location

rented a carcustomer service

pick up and dropnever rent

friendly staff

10.0

Pick was as easy as it could be made in New Orleans. The shuttle buses ran often. As someone from out of town who does not rent vehicles often, finding the drop off was a little confusing. Signage was great until almost to be very end. I got turned around a bit but was able to find my way. Turning in the care was simple and the shuttle was easy found.Reviewed 14 Jun. 2022

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2.0

The prices reflected on kayak were 1/3 of what i was charged by hertzReviewed 18 May 2022

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10.0

Pickup was surprisingly fast and smooth. No complaints.Reviewed 11 Apr. 2022

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10.0

Very easy pick up, return and shuttle back to the airport. No complaints.Reviewed 10 Apr. 2022

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2.0

Hertz did not honor our rental car reservation and the employee sharing this news could not have been ruder. Would actually never even consider Hertz for a car rental again.Reviewed 5 Apr. 2022

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2.0

What did I like - NOTHING THIS is the most awful service ever- I reserved the car 2 MONTHS ago and when we arrived, they simply said - WE DONT have a car for you.... really? I would like to contact the corporate and find out how this can happen. All the counters at the car rental pickup at the New Orleans airport were full of people standing in line to claim their cars - ant HERZ people standing behind the counter simply said they dont have a car - this is unheard of... i would like to talk someone at the HERZ and Demand an explanation about this.!!!Reviewed 28 Mar. 2022

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2.0

The staff were great—friendly and helpful. Hertz no longer accepts calls at its locations, so if you need immediate help, you’re trapped in a hellish operator menu that solves nothing and charges you 5% of your rental fee to speak to a human. They’ll push the app on you but the app can’t resolve everything. Hertz’s attempt to automate everything in the name of cost cutting has put undue stress on their employees, who were all extremely patient and kind as we resolved the issues that came up with my rental. I hope they pay them well and reinstate actual phone lines to local offices. I will not rent with Hertz again.Reviewed 26 Mar. 2022

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2.0

The Hertz website and calling information was awful when I was trying to change my drop-off location. The one closest to my house wasn't initially listed. When I finally called in I was charged $24 to drop it off less than 15 miles from the original location. Then, I filled up the car and drove it 11 miles to drop-off. On a 1/3 of a gallon according to the car's 37 mpg rating and sensors. The gage showed closer to 7/8 so they charged me for 1.75 gallons at the $10 rate = $17.00, based on a few tics on the gage. That's what 5 gallons cost! It is BS, so scammy for Hertz to do this. Only positive was the folks at the drop off were otherwise friendly, and gave me a ride to the office 2 miles away.Reviewed 8 Feb. 2022

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2.0

Honestly it was the shittiest car we’ve had. Tires leaking air. Oil needed changing. Dirty. Terrible experience.Reviewed 2 Jan. 2022

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2.0

I was charged for fuel that I did not use. Fuel charges were not explained to me. This was a deceptive upcharge.Reviewed 13 Nov. 2021

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2.0

Service terrible. Sent me to a car spot with no car at airport. Service agent hung up on me when questioned where car was. When dropping off no one to give car to and no directions to leave car. Never againReviewed 13 Nov. 2021

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10.0

Hertz employees were very helpful and friendly. The car we rented was comfortable and cleanReviewed 28 Jul. 2021

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• How much does it cost to rent a car from Hertz at New Orleans Louis Armstrong Airport?

  On average a rental car from Hertz at New Orleans Louis Armstrong Airport costs C$ 58 per day.

• What is the most popular rental car from Hertz at New Orleans Louis Armstrong Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz at New Orleans Louis Armstrong Airport.

• Where can I find Hertz car rentals at New Orleans Louis Armstrong Airport?

  600 Rental Blvd is the closest Hertz rental location to New Orleans Louis Armstrong Airport. The telephone number for this location is +1 504 468 3675.

• Does Hertz offer shuttle or airport pick-up services from New Orleans Louis Armstrong Airport (MSY)?

  Yes