Book Hertz car rentals in Saint Paul

Reviews for Hertz in Saint Paul

Recent reviews

Traveler rating

Excellent

21

Good

11

Okay

7

Mediocre

15

Poor

6

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pick up the carlocation was closed

car was cleancustomer service

rented a carcredit card

car availablenever rent

friendly staffcar was dirty

pick up and dropgreat experience

wrong location

2.0

Requested car pick up at airport, upon arrival was told car was 20 minutes away requiring an Uber rideReviewed 8 Aug. 2022

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2.0

Flight was delayed. Hertz where I had the reservation was closed by the time I arrived. Hertz airport location wouldn’t honor the reservation price nor would they credit the money toward the new reservation. Wasn’t able to reach kayak either. Entire experience was disappointing (and expensive).Reviewed 29 Jul. 2022

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2.0

I have tried to cancel this reservation several times and am still not sure if it has happened. I am very disappointed with the level of communication and Hertz’s inability to make the process simple and straightforward and transparent.Reviewed 25 Jul. 2022

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6.0

Car was dirty and had a 1/4 tank of gas. Drop off process wasn't explained. I had to figure it out when I got back.Reviewed 25 Jul. 2022

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2.0

They cancelled our reservation at the last minute, significantly impacting our travel plans. Poor customer service.Reviewed 20 Jul. 2022

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2.0

Absolutely awful. The car rental place was closed when I went to pick up my car and I was stranded. It was truly one of the most horrible experiences ever and who ever heard of a car rental being closed at 6 pm?Reviewed 3 Jul. 2022

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10.0

The staff was friendly and knew what they were doing. All rental car prices are outrageous at this time. My rental car was a very cute little Buick and I am used to a much larger SUV so there was a period of "getting to kow you". While waiting for my ride I was asked by a couple of men who were just hanging around the area for money. My career included many years of working with juvenile delinquents so I wasn't as put off as many people might be. I am not sure what, if anything, Hertz can do about this problem. Over all it was a good experience.Reviewed 30 Jun. 2022

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8.0

We didn’t get the vehicle we’d requested but the rest of the experience was positive. No issues with pick up and drop off.Reviewed 23 Jun. 2022

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4.0

wanted a rental van they had a 24foot truck or a 26foot truckReviewed 19 Jun. 2022

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2.0

Misleading pick up location we wanted airport and kayak mislead us to another location which had no shuttle to and from airport this spending more money and time figuring out how to pick up car. Spoke with agent and said many people are having this issue with 3rd party agents . Please let’s be kind and considerate to others and be forthcoming as 3rd party providers so others are not mislead.Reviewed 7 Jun. 2022

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4.0

The usual car rental experience. Not the style reserved and issues to sort out.Reviewed 20 May 2022

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1.9

They overbilled me. How do you fix that?Reviewed 29 Sep. 2021

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• Has the Hertz rental car policy in Saint Paul changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Saint Paul?

  Compact (Hyundai Elantra GT or similar) is the most frequently booked rental car type from Hertz in Saint Paul.

• How many car rental locations does Hertz have in Saint Paul?

  Hertz has 3 rental locations in Saint Paul. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Minneapolis St Paul airport (MSP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Minneapolis St Paul airport (MSP)?

  Yes