Book Hertz car rentals in Saint Paul

Pros: The staff was friendly and helpful and the pick up and drop off was super easy.

Cons: The Drivers seat was broken so I couldn't raise it. I had to sit on a pillow to drive it. It was a basic model, nothing electric but it did the job.

Pros: Staff was great and drop off worked fine.

Cons: Had a bad tire and had to spend an hour or so to drive to get it fixed.

Pros: Staff was friendly, knowledgeable

Cons: The reservation had been changed to drop off the car at Union Station rather than the airport as we had made it. This was done to make the price look lower and avoid the airport drop off tax. The agent was able to change it but we did pay more than we were quoted.

Pros: Expedient pick up and drop off

Cons: Reservation was at 6, Hertz closed at 6. They actually closed early at 5:55 so when I arrived I couldn’t get my car I already paid for. I called customer support and they said it would be $1000 to get the same car from the airport. I hung up on this idiot and called again, the next person said $400.

Pros: Staff was fine, as was the pick-up. Drop-off was poor simply because we had been told that a staff member would be there on Saturday afternoon (June 8) to receive the car and issue the final bill/receipt. Unfortunately the office as closed. We did not know where to park the car, etc.

Cons: We should have been informed that the office would be closed, and we should have been instructed on exactly how to proceed in order to complete the business transaction.