2.0
Car wasn’t available when I got there They tried to change it to one that hadn’t been washedReviewed 21 May 2023
review from![kayak]()
10.0
The service I received was very good. I got a free up grade and was quite surprised!Reviewed 20 Sep. 2022
review from![kayak]()
6.0
Pros:The mileage on the car was excellent.Cons:Guy at the front desk was incredibly nice when going to pick up the car. However, at drop off he was a completely different person. Picked up my rental and it had cigarette smell that increased overtime and the car said “Maintenance Required”. It drove well but he just waved his hands and said I’d be fine. Willing to give them another shot but you could tell they’re just there to collect a paycheck. Would be nice if these people cared more about the service. Especially since I brought up all those things, the response was “well what can ya do *shrug*. No compensation or anything. I guess you’re better off just going to enterprise.Reviewed 28 Apr. 2021
review from![kayak]()
6.8
SlowPros:I liked that there were kiosks to get everything taken care of without having to wait in line if you have all your information.Cons:I didn't like that everyone that was waiting in line was long gone before I even got to finish. It was a lengthy process. I also didn't like that I had to go inside to check out for whatever reason. The lady didn't seem to know what was going on. Saying that I reserved the drop off at a different location than what I picked it up which was not true. This process took longer than any other place that I have gone to in the past.Reviewed 21 Feb. 2018
review from![kayak]()
10.0
Geat Service!Pros:Fast and easy pick up!Cons:N/AReviewed 21 Jun. 2017
review from![kayak]()
6.0
Ripoff!Cons:Pickup clerk was annoying and unhelpful much. Also, they charged us with extra 70 usd for underage driver, which didn't appear on the site!!Reviewed 23 Sep. 2016
review from![kayak]()
8.0
Pros:Good serviceCons:They charged my credit card for the correct amount but the hold of $258 is still on my credit card. It should have been released when my credit card was charged. Not very professional. Enterprise doesn't do it that way.Reviewed 4 May 2016
review from![kayak]()
10.0
First time renting a carPros:It was sure easy and the gentlemen at Hertz that helped us was great. I'd definitely recommend them.Reviewed 3 May 2016
review from![kayak]()