Book Enterprise car rentals at Newark Airport

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Excellent

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Good

5

Okay

2

Mediocre

3

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get the cargreat experience

car availablecustomer service

car was greatgreat price

great servicepick up and drop

staff was very helpfulairport location

great customer

5.2

I was not given the correct rental.Pros:I was given a free upgrade.Cons:In the enterprise reps trying to act like they give such great customer service, they forgot to give me a toll paypass. I didn't realize until I was halfway home that my plates were not being read at the tolls. The enterprise rep had given me her card, I emailed her that I did not want to incur any charges for not having a pay pass, she never responded. Now I have to call them and I don't live in the US, to try and make sure I don't pay for their foolish mistake.Reviewed 14 Nov. 2016

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2.0

Pros:We didn't even pick up the car because they messed up our pickup time and then tried to charge us $200 and change our pickup location in order to "accommodate" us.Reviewed 6 Sep. 2016

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2.0

horrible customer service unfortunatelyPros:The carCons:Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.Reviewed 14 Jul. 2018

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10.0

good servicePros:Service, coordination between different points/ persons.Cons:All of itReviewed 22 Feb. 2017

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10.0

Excelllent customer service and carPros:Very personable and attentive employeesReviewed 5 Nov. 2016

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7.2

Nice car but misleading pricing policyCons:The online price guide fails to include the hidden costs for damage waiver so the final bill was about 30% higher than my online quote.Reviewed 14 Oct. 2016

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10.0

Quick service, new vehicle and friendly associate at the garageCons:NoneReviewed 8 Jan. 2019

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8.0

Pros:Staff very helpful. Resonable rental price but was not the price we were quoted when we bookedCons:Car wasnt what we expected but was okReviewed 29 Sep. 2017

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2.0

WHAT A RIPOFF. Lots of unexpected hidden charges!!Cons:I expected to pay £457.67 to hire a SUV for 8 days from the Newark Airport Branch. The final bill was £666.98! I was not given any documentation at the collection point to highlight these hidden costs as 'the printer was broken' When I was given the vehicle keys, I was told that I did not have any insurance and a smartly dressed representative strongly advised that I needed to take out insurance at a cost of $181.93. After a long flight and needing to travel immediately I paid the extra. Other hidden charges were found to be rental of a FSO? $46 and a range of other fees.Reviewed 21 Apr. 2017

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10.0

ExcellentPros:Everything from reservation to pick up.Reviewed 8 Jan. 2017

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10.0

Exactly what I hoped forPros:Friendly, quick, simple. Needed to extend my original reservation, and it was painless.Reviewed 9 Oct. 2017

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10.0

Cons:All was great!!Reviewed 1 Jul. 2018

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• How much does it cost to rent a car from Enterprise at Newark Airport?

  On average a rental car from Enterprise at Newark Airport costs C$ 82 per day.

• What is the most popular rental car from Enterprise at Newark Airport?

  Full-size (Ford Transit or similar) is the most frequently booked rental car type from Enterprise at Newark Airport.

• Where can I find Enterprise car rentals at Newark Airport?

  25 Newark Airport Bldg 25 is the closest Enterprise rental location to Newark Airport. The telephone number for this location is +1 844 727 2982.

• Does Enterprise offer shuttle or airport pick-up services from Newark Airport (EWR)?

  Yes