London hotels near Royal Opera House
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As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
Overall 9.4 Excellent
Based on 781 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Spectacular in every way
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Good
7.7
Pros: What's not to like! Everything was outstanding!
Details
Reviews
Overall 9.4 Excellent
Based on 781 reviews
Cleanliness
9.7
Comfort
9.6
Location
9.7
Services
9.5
Staff
9.6
Value for money
8.3
10.0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9.3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10.0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
7.7 Good
Pros: What's not to like! Everything was outstanding!
Cons: The hotel staff couldn't be more friendly, anything you needed they got it for you! Just wish it wasn't so pricey otherwise we would go more often!
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
Pool
Bicycle rental
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9.3 Excellent
Based on 2,200 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Excellent
10.0
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Good
6.0
Pros: pool
Excellent
8.8
Pros: Nice staff, vibrant bar
Excellent
10.0
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Excellent
9.7
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Excellent
8.0
Pros: Everything. Its the nicest hotel I've ever stayed in.
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Cons: $self.cons
Excellent
8.0
Pros: I loved the kingsize bed
Good
7.3
Pros: Of course as always staff courtesy and the overall service is the main reason for us to stay at this hotel, despite the unpleasant experiences we had this "time only" with some of the reception staff upon our arrival which I will mention in the other Box.
Excellent
8.0
Pros: the whole thing hotel was lovely the rooms staff the decor everything was nice choice of food and drink was great cocktails were amazing we wil def be looking to stay again in near future. was our friends birhday and they went out of there way and made occassion special cant wait to visit again
Excellent
8.0
Pros: The location and the high standard
Good
7.7
Pros: The Langham is an old fashioned 5 Star Hotel. In other words it deserves every one of the stars. Maybe it costs a bit more, but nothing is too much trouble and the staff are that great blend of friendliness and efficiency with not a hint of snobbery, which of course is a true sign of class. A great location and a real feel of opulence.
Excellent
8.0
Pros: The hotel is located close to restaurants, shops and is a short walking distance from excellent theatres.The hotel staff and facilities lived up to a five star experience you expect from the Langham reputation.
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Cons: $self.cons
Good
7.2
Pros: Was a very good stay and the room was perfect. The location is perfect and the lcd tv in the room is amazing
Excellent
8.0
Pros: excellent service from all staff, good lively bar, and good rooms. excellent central ocation.
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Cons: $self.cons
Excellent
8.0
Pros: The hotel is very beautiful, confortable and the staff very nice and helpful. The location is perfect for a stay in London, long or short. Very, very clean!
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Cons: $self.cons
Details
Reviews
Overall 9.3 Excellent
Based on 2,200 reviews
Cleanliness
9.6
Comfort
9.5
Location
9.6
Services
9.3
Staff
9.5
Value for money
8.4
10.0 Excellent
Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.
Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.
10.0 Excellent
Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
Cons:
6.0 Good
Pros: pool
Cons: tiny rooms even with upgrade
weird hotel layout
8.8 Excellent
Pros: Nice staff, vibrant bar
Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;
10.0 Excellent
Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.
Cons: The price is high but you get much more than you pay for.
9.7 Excellent
Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....
Cons:
8.0 Excellent
Pros: Everything. Its the nicest hotel I've ever stayed in.
8.0 Excellent
Pros: I loved the kingsize bed
Cons:
7.3 Good
Pros: Of course as always staff courtesy and the overall service is the main reason for us to stay at this hotel, despite the unpleasant experiences we had this "time only" with some of the reception staff upon our arrival which I will mention in the other Box.
Cons: We are a regular customers and we know the level of services of this hotel however, we were totally shocked by the low service offered by your Supervisor at reception area Mr Sabestaian which was way below expectation.If he continues there he will certainly cause more damages to hotel reputation, Hotel mgt should consider giving him more lessons on customer service. Ms Suzana was of the same Category!. The rest of staff at the reception and other places were absoloutely all stars.
8.0 Excellent
Pros: the whole thing hotel was lovely the rooms staff the decor everything was nice choice of food and drink was great cocktails were amazing we wil def be looking to stay again in near future. was our friends birhday and they went out of there way and made occassion special cant wait to visit again
Cons:
8.0 Excellent
Pros: The location and the high standard
Cons:
7.7 Good
Pros: The Langham is an old fashioned 5 Star Hotel. In other words it deserves every one of the stars. Maybe it costs a bit more, but nothing is too much trouble and the staff are that great blend of friendliness and efficiency with not a hint of snobbery, which of course is a true sign of class. A great location and a real feel of opulence.
Cons:
8.0 Excellent
Pros: The hotel is located close to restaurants, shops and is a short walking distance from excellent theatres.The hotel staff and facilities lived up to a five star experience you expect from the Langham reputation.
7.2 Good
Pros: Was a very good stay and the room was perfect. The location is perfect and the lcd tv in the room is amazing
Cons: Everytime i tried calling the concierge they never picked up
8.0 Excellent
Pros: excellent service from all staff, good lively bar, and good rooms. excellent central ocation.
8.0 Excellent
Pros: The hotel is very beautiful, confortable and the staff very nice and helpful. The location is perfect for a stay in London, long or short. Very, very clean!
The Langham, London is in the heart of London, within a 5-minute walk of Oxford Street and Royal Institute of British Architects. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Pool
Bicycle rental
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Overall 9.2 Excellent
Based on 662 reviews
All reviews
- All reviews
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Good
6.5
Pros: Location and service was good
Excellent
9.7
Pros: Everything
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Details
Reviews
Overall 9.2 Excellent
Based on 662 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.7
Services
9.1
Staff
9.4
Value for money
8.1
10.0 Excellent
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Cons:
6.5 Good
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
9.7 Excellent
Pros: Everything
Cons: Being in a smoking floor
4.0 Okay
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually).
Room was old (it was clean) and not up to date for a luxury hotel.
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Wilde Aparthotels by Staycity Covent Garden, you'll be centrally located in London, a 6-minute walk from Trafalgar Square and 12 minutes by foot from Piccadilly Circus. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9.1 Excellent
Based on 1,959 reviews
All reviews
- All reviews
Details
Reviews
Overall 9.1 Excellent
Based on 1,959 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.8
Services
9.0
Staff
9.5
Value for money
8.3
With a stay at Wilde Aparthotels by Staycity Covent Garden, you'll be centrally located in London, a 6-minute walk from Trafalgar Square and 12 minutes by foot from Piccadilly Circus. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Room service
Laundry service
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in London (London City Centre), The Chesterfield Mayfair is within a 10-minute walk of Bond Street and Royal Academy of Arts. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 896 reviews
All reviews
- All reviews
Excellent
9.4
Pros: location and friendly staff
Excellent
9.7
Pros: Great location. 5 minutes to the tube. Easy walking to major attractions. Charming boutique hotel. Staff was always friendly and helpful. The family enjoyed having a drink at the end of the evening in the bar and learning more about London from Jade the wonderful bartender.
Good
7.0
Pros: location - Mayfair, Regent St. and Oxford St. around the corner. Staff is very friendly, rooms are quiet, wifi works really well, overall a fab experience.
Good
7.3
Pros: The staff were all very professional and helpful. The room was very good and quite traditional.
Excellent
8.0
Pros: The cleanliness of the room and the proximity to everything
Good
7.3
Pros: the surroundings were very welcoming, the staff where excellent and never hesitated to go out of their way to assist you with anything. breakfast and dinner in their restaurant was lovely.
Good
7.7
Pros: The peace and quiet even though in the heart of London
Good
7.6
Pros: The staff hospitality
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Cons: $self.cons
Good
7.2
Pros: - Excellent restaurant. - The staff taking their time to talk to you ...
Excellent
8.0
Pros: Staff were very pleasant and helpful
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Cons: $self.cons
Good
7.6
Pros: Amazing service and great breakfasts! Also very near the Green Park tube station.
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Cons: $self.cons
Good
6.0
Pros: The location is phenomenal, the room comfortable, and the staff are attentive & courteous. There was abundant hot water for the bath. If you're looking for a "luxury hotel" experience, at a reasonable price, I'd reccommend the Chesterfield. They were extremely helpful about returning an item which had been left in the room: without prompting, they called me to say they'd found it, and offered to post it to me.
Details
Reviews
Overall 9.1 Excellent
Based on 896 reviews
Cleanliness
9.4
Comfort
9.2
Location
9.7
Services
8.9
Staff
9.5
Value for money
8.2
9.4 Excellent
Pros: location and friendly staff
Cons: no ice or ice machine
9.7 Excellent
Pros: Great location. 5 minutes to the tube. Easy walking to major attractions. Charming boutique hotel. Staff was always friendly and helpful. The family enjoyed having a drink at the end of the evening in the bar and learning more about London from Jade the wonderful bartender.
Cons: Mattress could have been a bit firmer.
7.0 Good
Pros: location - Mayfair, Regent St. and Oxford St. around the corner. Staff is very friendly, rooms are quiet, wifi works really well, overall a fab experience.
Cons: Hotel staff was very friendly, but could be a bit more attentive (had to ask 3 times for my bag to be brought up, and took them close to half an hour), and the room maids called me 4 times asking if I needed anything when I had thanked them during the first call already ;-)
7.3 Good
Pros: The staff were all very professional and helpful. The room was very good and quite traditional.
Cons:
8.0 Excellent
Pros: The cleanliness of the room and the proximity to everything
Cons: The room while very clean and tidy and beautifully appointed was also very small. We travelled with a baby that required a cot and we needed to move the table and chair from the room to give us room. The bathroom was also very small and could only accommodate one person at a time.
7.3 Good
Pros: the surroundings were very welcoming, the staff where excellent and never hesitated to go out of their way to assist you with anything. breakfast and dinner in their restaurant was lovely.
Cons:
7.7 Good
Pros: The peace and quiet even though in the heart of London
Cons: No fridge in room
7.6 Good
Pros: The staff hospitality
7.2 Good
Pros: - Excellent restaurant. - The staff taking their time to talk to you ...
Cons: - Noisy pipe net work from rooms next to.
8.0 Excellent
Pros: Staff were very pleasant and helpful
7.6 Good
Pros: Amazing service and great breakfasts! Also very near the Green Park tube station.
6.0 Good
Pros: The location is phenomenal, the room comfortable, and the staff are attentive & courteous. There was abundant hot water for the bath. If you're looking for a "luxury hotel" experience, at a reasonable price, I'd reccommend the Chesterfield. They were extremely helpful about returning an item which had been left in the room: without prompting, they called me to say they'd found it, and offered to post it to me.
Cons: They charge £16.50 for a continental breakfast: I'm sure it's very nice, but at that price I wasn't about to find out... No-one showed us how to work the heating in our room, and consequently the temperature fluctuated wildly. The toliletries in the bathroom were nondescript.
Located in London (London City Centre), The Chesterfield Mayfair is within a 10-minute walk of Bond Street and Royal Academy of Arts. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Bicycle rental
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
St Martins Lane is in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.0 Excellent
Based on 1,126 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Service and the personal very nice food very good
Aurel & Tabita Musca
Excellent
9.4
Pros: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.
Good
7.4
Pros: In the center of the London. Friendly staff.
Excellent
10.0
Pros: This hotel is in the best location for theater, restaurants, shopping
and art. We were two couples and had the best time.
Excellent
9.1
Pros: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!
Good
7.3
Pros: The staff were A1 and very helpful and the manager Jose was very proffesional
Good
6.3
Pros: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.
Good
7.7
Pros: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.
Good
7.0
Pros: Design, city center location and friendly professional staff
Good
7.3
Pros: Good location, friendly staff, stylish rooms
Good
7.6
Pros: the restaurant concept, staff and service.
Okay
4.4
Pros: $self.pros
Okay
5.6
Pros: Location, Design hotel
Okay
4.8
Pros: Location
Good
7.6
Pros: 24 hour room service inc. food
Details
Reviews
Overall 9.0 Excellent
Based on 1,126 reviews
Cleanliness
9.4
Comfort
9.3
Location
9.7
Services
8.8
Staff
9.2
Value for money
8.0
10.0 Excellent
Pros: Service and the personal very nice food very good
Aurel & Tabita Musca
Cons: Will be nice that in price of the hotel to be include free breakfast
9.4 Excellent
Pros: I am a Global Member; this is the reason I continue to stay at this gorgeous hotel in a city full of gorgeous hotels.
Cons:
7.4 Good
Pros: In the center of the London. Friendly staff.
Cons: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.
10.0 Excellent
Pros: This hotel is in the best location for theater, restaurants, shopping
and art. We were two couples and had the best time.
Cons: Everything was perfect
9.1 Excellent
Pros: Great location. Nice hotel. Concierge always has solid recommendations. Good service. Love the room. Everything is modern with a lot of little touches. USB phone charger at the bed, Bluetooth for your music. I've been here 3 or 4 times and will go back!
Cons: Currently remodeling. Shower leaked ....
7.3 Good
Pros: The staff were A1 and very helpful and the manager Jose was very proffesional
Cons: Maybe a little too dark in the lift and l could not see the buttons to push
6.3 Good
Pros: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.
Cons: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!
7.7 Good
Pros: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.
Cons: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(
7.0 Good
Pros: Design, city center location and friendly professional staff
Cons: Internet connection ( slow ), airco on rooms did not work well
7.3 Good
Pros: Good location, friendly staff, stylish rooms
Cons:
7.6 Good
Pros: the restaurant concept, staff and service.
Cons: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.
4.4 Okay
Cons: Unable to open windows and air conditioning is noisy and suffocating.
5.6 Okay
Pros: Location, Design hotel
Cons: Food is always getting less and less ( before there was steak, there was asian boxes ... ).
4.8 Okay
Pros: Location
Cons: Limited facilities (e.g. small TV), expensive
7.6 Good
Pros: 24 hour room service inc. food
Cons: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit
St Martins Lane is in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Bicycle rental
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 5 minutes by foot from Regent Street. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 661 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Good
7.0
Pros: Very fashionable feel to the hotel , Bar was enjoyable , sleighbed lovely. Food was good at breakfast.
Good
6.3
Pros: The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho.
Okay
4.6
Pros: General location was very good.Cleanliness was good
Good
6.4
Pros: The lifts. The service. The availability of the garage. The conviviality of the bar areas (both the open & cosy bars). The dedication of your cleaning staff. The laundry service. The proportions. The corridor lighting. And, above all, the location.
Good
7.0
Pros: I like the desing and the location
Okay
5.6
Pros: The bar, this was very busy and fun place to be
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Cons: $self.cons
Okay
5.6
Pros: unique design
Mediocre
3.6
Pros: The lobby, spa and bar are brilliantly designed. Most parts of the hotel are chic and the overall atmosphere is very charming.
Good
6.0
Pros: Stylishly minimalist, great shower, cool bar
Good
6.8
Pros: Wonderful design interiors. The food in the Malaysian restaurant was amazing and the cocktails at The Long Bar were innovative and delicious - if very pricey at £11 a shot
Details
Reviews
Overall 9.0 Excellent
Based on 661 reviews
Cleanliness
9.3
Comfort
9.1
Location
9.5
Services
8.8
Staff
9.2
Value for money
8.1
9.7 Excellent
Pros: Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Cons:
7.0 Good
Pros: Very fashionable feel to the hotel , Bar was enjoyable , sleighbed lovely. Food was good at breakfast.
Cons: Maybe toilet area. Lacks privacy
6.3 Good
Pros: The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho.
Cons: See above.
4.6 Okay
Pros: General location was very good.Cleanliness was good
Cons: No bar to have a drink with children over 18 had to be 21.Bar staff rude and ignorant.However, Bar manager was very considerate.Very trendy which was nice but thats where it ends i'm afraid. Would not book again.
6.4 Good
Pros: The lifts. The service. The availability of the garage. The conviviality of the bar areas (both the open & cosy bars). The dedication of your cleaning staff. The laundry service. The proportions. The corridor lighting. And, above all, the location.
Cons: The lack of Internet access (the business centre was occasionally out of action). The limitations of the room service menu for vegetarians. The limited number of T.V. entertainment channels - without in-house films The lack of a bath. No fresh air. The painting on the ceiling of my room.
7.0 Good
Pros: I like the desing and the location
Cons:
5.6 Okay
Pros: The bar, this was very busy and fun place to be
5.6 Okay
Pros: unique design
Cons: bed was uncomfortable
3.6 Mediocre
Pros: The lobby, spa and bar are brilliantly designed. Most parts of the hotel are chic and the overall atmosphere is very charming.
Cons: The rooms are impractically designed. No provision made to accomodate suitcases even. Too much insistence on style and little attention to comfort. Great to hang out at all parts of the hotel except your room where everything seems like a mess since there are no practical provisions made. Very little storage so all the stuff just lies around the floor; also not very child friendly.
6.0 Good
Pros: Stylishly minimalist, great shower, cool bar
Cons: Dinner trolley not cleared
6.8 Good
Pros: Wonderful design interiors. The food in the Malaysian restaurant was amazing and the cocktails at The Long Bar were innovative and delicious - if very pricey at £11 a shot
Cons: Some of the towels in the room were not 100% clean
With a stay at Sanderson, you'll be centrally located in London, steps from Oxford Street and 5 minutes by foot from Regent Street. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Bicycle rental
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Victoria Palace Theatre and Apollo Victoria Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.9 Excellent
Based on 1,366 reviews
All reviews
- All reviews
Okay
5.7
Pros: Great location
Okay
5.1
Pros: Breakfast was good. Downstairs was nice.
Good
6.0
Pros: helpfulness and friendliness upon reception
Good
6.7
Pros: The staff were excellent
Excellent
8.0
Pros: Excellent location, superb room and staff were exceptionally polite and accomodating. In fact the staff really stood out among a lot of hotels I have been at. Breakfast was also great.
Okay
5.3
Pros: A quality hotel with good restaurant and bar, good service and close to convenient transport links (train/underground/taxi)
Excellent
8.0
Pros: great effiicient and genial staff
Okay
5.6
Pros: Staff were friendly
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Cons: $self.cons
Good
6.4
Pros: staff very friendly and knowledgeable
Good
7.6
Pros: Proximity to tube, palace and a good pub..(Bag of Nails - 50yds)Attentiveness of staff. Nothing was too much trouble.
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Cons: $self.cons
Excellent
8.0
Pros: the staff was wonderful and the location was top of the chart
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Cons: $self.cons
Good
6.0
Pros: Free room upgrade. Good Location. Very Nice Hotel.
Details
Reviews
Overall 8.9 Excellent
Based on 1,366 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.6
Services
8.6
Staff
9.5
Value for money
7.9
5.7 Okay
Pros: Great location
Cons: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention.
Bar staff also have poor English and are unhelpful and rude.
5.1 Okay
Pros: Breakfast was good. Downstairs was nice.
Cons: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.
6.0 Good
Pros: helpfulness and friendliness upon reception
Cons: door of room needs caulking to reduce noise from hall
6.7 Good
Pros: The staff were excellent
Cons: No pool/jacuzzi facilitiesbathroom a tad small considering deluxe upgrade taken
8.0 Excellent
Pros: Excellent location, superb room and staff were exceptionally polite and accomodating. In fact the staff really stood out among a lot of hotels I have been at. Breakfast was also great.
Cons: The Guiness tap was out at the bar.
5.3 Okay
Pros: A quality hotel with good restaurant and bar, good service and close to convenient transport links (train/underground/taxi)
Cons: On this occasion our room, although well presented, was very small with an undersized double bed. Supposedly a quiet room, there was noise from the air-conditioning plant outside.
8.0 Excellent
Pros: great effiicient and genial staff
Cons: nothing
5.6 Okay
Pros: Staff were friendly
6.4 Good
Pros: staff very friendly and knowledgeable
Cons: smallest of room
7.6 Good
Pros: Proximity to tube, palace and a good pub..(Bag of Nails - 50yds)Attentiveness of staff. Nothing was too much trouble.
8.0 Excellent
Pros: the staff was wonderful and the location was top of the chart
6.0 Good
Pros: Free room upgrade. Good Location. Very Nice Hotel.
Cons: Bar meals a bit pricey. Very squeeky floorboards.
With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Victoria Palace Theatre and Apollo Victoria Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 8.9 Excellent
Based on 598 reviews
All reviews
- All reviews
Okay
5.4
Pros: Location
Excellent
10.0
Pros: Really nice hotel. Good breakfast that was included. Large room (for London). Very nice bed and linens. Great helpful staff.
Mediocre
3.7
Excellent
10.0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Okay
5.7
Pros: Staff
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
9.7
Pros: Hotel amenities were nice (not great, nor extravagant) but an incredibly friendly and accommodating staff and a very convenient location for the many of the major attractions
Excellent
8.8
Pros: Staff was amazing! So helpful!
Details
Reviews
Overall 8.9 Excellent
Based on 598 reviews
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.2
Value for money
7.8
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
10.0 Excellent
Pros: Really nice hotel. Good breakfast that was included. Large room (for London). Very nice bed and linens. Great helpful staff.
Cons:
3.7 Mediocre
Pros:
Cons: I was removed from my table to another table when I was having breakfast, without any reason. embarrassing.
10.0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
5.7 Okay
Pros: Staff
Cons:
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
9.7 Excellent
Pros: Hotel amenities were nice (not great, nor extravagant) but an incredibly friendly and accommodating staff and a very convenient location for the many of the major attractions
Cons:
8.8 Excellent
Pros: Staff was amazing! So helpful!
Cons: Location was just ok.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Bicycle rental
Fitness centre
Restaurant
Kitchen/Kitchenette
Bar/Lounge
Kid-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. This hotel has 17 meeting rooms available for events.
Overall 8.8 Excellent
Based on 3,366 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value
Good
6.2
Pros: Wonderful location.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
9.1
Pros: Bedding
Staff
Room Service
Towel warmers
Restaurant
Concierge
Excellent
9.4
Pros: Beautiful! architecture,colours and style. You are made to fill very special when visiting.
Excellent
9.7
Pros: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Good
6.0
Pros: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere,
We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay.
I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.
Excellent
10.0
Pros: location, ambiance, service
Excellent
10.0
Pros: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.
Excellent
9.4
Pros: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.
Excellent
9.1
Pros: The beds were comfortable and the breakfast was sumptuous
Good
6.0
Pros: Location, near tube station and yet accessable to Westminister, Buckingham Palace, London Eye and other tourist sights on foot.Room was comfortable and spacious. Bathroom could do with updating.
Good
6.3
Pros: Hotel staff was very friendly , checking in and out was very easy
Excellent
8.0
Pros: we'll be back- fantaastic position- best London hotel we have stayed in.
Good
7.3
Pros: Our room had a balcony overlooking the impressive courtyard and was well equipped and prepared. Check in and out was effortless and staff were friendly and well informed.
Good
7.0
Pros: Hotel was serene and quite,received an upgrade to junior suite which was extremely spacious and comfortable.
Okay
4.4
Pros: $self.pros
Okay
4.8
Pros: Central location, impressive lobby, excellent choice of breakfast items
Okay
5.6
Pros: Nice and quiet, relaxed atmosphere
Good
6.8
Pros: Sasha the bartender was great as were all the other staff that we met. Everyone was extremely friendly and made our stay very enjoyable.
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Cons: $self.cons
Good
6.8
Pros: Friendly, helpful staff. Pleasantly surprised by size of room
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Cons: $self.cons
Details
Reviews
Overall 8.8 Excellent
Based on 3,366 reviews
Cleanliness
9.0
Comfort
8.9
Location
9.4
Services
8.7
Staff
9.2
Value for money
8.0
9.6 Excellent
Pros: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value
Cons:
6.2 Good
Pros: Wonderful location.
Cons: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
9.1 Excellent
Pros: Bedding
Staff
Room Service
Towel warmers
Restaurant
Concierge
Cons: The service in the bar was a bit slow.
The gym was small - but well appointed
9.4 Excellent
Pros: Beautiful! architecture,colours and style. You are made to fill very special when visiting.
Cons:
9.7 Excellent
Pros: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.
Cons: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
6.0 Good
Pros: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere,
We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay.
I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.
Cons:
10.0 Excellent
Pros: location, ambiance, service
Cons:
10.0 Excellent
Pros: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.
Cons: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.
9.4 Excellent
Pros: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.
Cons: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room!
From the second night on we got a very quiet room.
9.1 Excellent
Pros: The beds were comfortable and the breakfast was sumptuous
Cons: The rooms were bit small
6.0 Good
Pros: Location, near tube station and yet accessable to Westminister, Buckingham Palace, London Eye and other tourist sights on foot.Room was comfortable and spacious. Bathroom could do with updating.
Cons: No complaints
6.3 Good
Pros: Hotel staff was very friendly , checking in and out was very easy
Cons:
8.0 Excellent
Pros: we'll be back- fantaastic position- best London hotel we have stayed in.
Cons: being asked to pay for internet access
7.3 Good
Pros: Our room had a balcony overlooking the impressive courtyard and was well equipped and prepared. Check in and out was effortless and staff were friendly and well informed.
Cons:
7.0 Good
Pros: Hotel was serene and quite,received an upgrade to junior suite which was extremely spacious and comfortable.
Cons: No hotel shuttle is available tom transport guests to Victoria station.
4.4 Okay
Cons: They ask me to pay for internet acces, but the problem was solved.
4.8 Okay
Pros: Central location, impressive lobby, excellent choice of breakfast items
Cons: Room was small in size and the bathroom was impossible to navigate if there was more than one of you or if bigger than a size 18! It mcant have measured more than 1.5m x 1.5m and was only really handy if you needed to use the toilet and sink at the same time. The room 681 was miles away from the lifts and instead you had to cross the courtyard whenever you wanted to leave the hotel or go to reception - not ideal when it's raining.
5.6 Okay
Pros: Nice and quiet, relaxed atmosphere
Cons: Room very warn dispite air conditioning
6.8 Good
Pros: Sasha the bartender was great as were all the other staff that we met. Everyone was extremely friendly and made our stay very enjoyable.
6.8 Good
Pros: Friendly, helpful staff. Pleasantly surprised by size of room
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. This hotel has 17 meeting rooms available for events.
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in Holborn just a short walk from Covent Garden, a 10 minute taxi ride from Kings Cross St Pancras and close to Oxford Street. The Hoxton, Holborn is housed within a Grade II listed building which, like the original Hoxton Hotel in Shoreditch, has bedrooms cleverly designed to maximise comfort, with everything guests need and nothing that they dont. There are four different room categories and all the guests receive a complimentary breakfast bag delivered to the room, a free hour of phone calls and free water. The hotel has a no RIP OFF policy, which means that there are no surprise added extras at check-out. Theres free Wi-Fi throughout the hotel and a destination restaurant and bar on the ground floor operated by Soho House Group, serving up good value American food. There is also a basement chicken rotisserie restaurant. The hotel also has excellent meetings and event facilities, The Apartment, which is themed around a warehouse apartment and can hold up to 250 guests.
Overall 8.8 Excellent
Based on 411 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Everything!!!! such a cool hotel!!!
Details
Reviews
Overall 8.8 Excellent
Based on 411 reviews
Cleanliness
9.3
Comfort
8.8
Location
9.6
Services
8.6
Staff
9.3
Value for money
7.8
9.7 Excellent
Pros: Everything!!!! such a cool hotel!!!
Cons: The room was small. but so nice!!!
Located in Holborn just a short walk from Covent Garden, a 10 minute taxi ride from Kings Cross St Pancras and close to Oxford Street. The Hoxton, Holborn is housed within a Grade II listed building which, like the original Hoxton Hotel in Shoreditch, has bedrooms cleverly designed to maximise comfort, with everything guests need and nothing that they dont. There are four different room categories and all the guests receive a complimentary breakfast bag delivered to the room, a free hour of phone calls and free water. The hotel has a no RIP OFF policy, which means that there are no surprise added extras at check-out. Theres free Wi-Fi throughout the hotel and a destination restaurant and bar on the ground floor operated by Soho House Group, serving up good value American food. There is also a basement chicken rotisserie restaurant. The hotel also has excellent meetings and event facilities, The Apartment, which is themed around a warehouse apartment and can hold up to 250 guests.
Pets allowed on request. Charges may apply.
Spa
Restaurant
Bar/Lounge
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.7 Excellent
Based on 2,513 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.
Excellent
10.0
Pros: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful.
Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it.
The hotel is lovely and we hope to stay there again.
Excellent
10.0
Pros: Service and staff were exceptional. Made us feel special and very welcome.
Excellent
9.7
Excellent
10.0
Pros: The room was very nice and quite comfortable. The staff was very attentive and accommodating.
Excellent
9.7
Pros: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.
Good
7.7
Pros: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.
Excellent
10.0
Pros: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.
Excellent
8.5
Pros: Good service
Great location
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Excellent
8.0
Pros: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.
Good
6.8
Pros: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!
Good
7.3
Pros: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.
Excellent
8.0
Pros: good location, good service
Okay
5.7
Pros: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London
Mediocre
3.7
Pros: It would be a good 4 star hotel. good heating and hot showers.
Good
7.6
Pros: The location was excellent. The room and bathroom were very nice.
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Cons: $self.cons
Good
6.8
Pros: Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!
Excellent
8.0
Pros: The service was outstanding and good position in the city. I recommend this hotel to everybody.
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Cons: $self.cons
Good
7.2
Pros: Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!
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Cons: $self.cons
Details
Reviews
Overall 8.7 Excellent
Based on 2,513 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.6
Services
8.4
Staff
9.0
Value for money
7.7
9.6 Excellent
Pros: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.
Cons: Nothing.
10.0 Excellent
Pros: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful.
Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it.
The hotel is lovely and we hope to stay there again.
Cons: For about half of our stay the hotel telephone system was not working.
The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.
10.0 Excellent
Pros: Service and staff were exceptional. Made us feel special and very welcome.
Cons:
9.7 Excellent
Pros:
Cons: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night.
Would also have liked more overhead lighting because the atmosphere in the room was rather dim!
10.0 Excellent
Pros: The room was very nice and quite comfortable. The staff was very attentive and accommodating.
Cons:
9.7 Excellent
Pros: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.
Cons: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.
7.7 Good
Pros: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.
Cons: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.
10.0 Excellent
Pros: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.
Cons: Nothing, all was perfect!
8.5 Excellent
Pros: Good service
Great location
Cons: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
8.0 Excellent
Pros: rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.
Cons: no spa facilities that i was made aware of.
6.8 Good
Pros: The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!
Cons: The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.
7.3 Good
Pros: Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.
Cons: The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,
8.0 Excellent
Pros: good location, good service
Cons:
5.7 Okay
Pros: The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London
Cons: We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.
3.7 Mediocre
Pros: It would be a good 4 star hotel. good heating and hot showers.
Cons: food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.
7.6 Good
Pros: The location was excellent. The room and bathroom were very nice.
6.8 Good
Pros: Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!
Cons: Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!
8.0 Excellent
Pros: The service was outstanding and good position in the city. I recommend this hotel to everybody.
7.2 Good
Pros: Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Set in the heart of London s most exclusive neighbourhoods, The May Fair Hotel embraces and embodies the essence of art, culture, entertainment and gastronomy – all under one roof. The hotel is a short stroll from iconic landmarks such as Buckingham Palace, Hyde Park and Piccadilly Circus and Bond St and Mount St for designer boutiques. Green Park Underground station is just around the corner, providing easy access to London Victoria and Canary Wharf. Each of the bedrooms and suites at The May Fair Hotel features British handcrafted Vispring beds, award-winning REN Clean Skincare amenities, 300-channel Samsung TVs and complimentary high-speed Wi-Fi up to 150Mbps on unlimited devices. The lively May Fair Bar is a local destination for cocktails, brunch, weekend DJ sets and pop-up collaborations with renowned drinks brands. Contemporary dining is served at award-winning May Fair Kitchen, where natural materials and drop lighting provide the atmosphere for a distinctive concept with Italian, Spanish, Peruvian, Mexican, Mediterranean and Japanese small plates. May Fair Spa offers a menu of treatments and massages using world-renowned and natural ESPA products. Discover an aromatic steam room, herbal sauna, experience showers, ice fountain and candlelit relaxation room with heated beds.
Overall 8.6 Excellent
Based on 1,637 reviews
All reviews
- All reviews
Excellent
8.6
Pros: staff very helpful room and details very nice.
Excellent
9.6
Pros: The Hotel was convenient to the Tube and a lot of very nice restaurants and shops. Their free wifi was very fast!
Okay
5.4
Excellent
9.6
Pros: great access to numerous restaurants and shopping, staff is very helpful as is concierge with reservations
Mediocre
3.4
Pros: The location
Good
7.7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
8.5
Pros: Location, deluxe room quite good in size
Excellent
10.0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10.0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8.2
Pros: The location was fantastic.
Excellent
9.0
Pros: very nice business hotel. Room was nice.
Good
7.7
Pros: Excellent staff. Very helpful concierge. A hopping, "in" place.
Mediocre
3.3
Pros: Please write at least 15 words
Good
7.0
Pros: Location. deluxe room spacious and well appointed.
Okay
5.3
Pros: the position of the hotel and not much else
Okay
5.7
Pros: Attention and concern of staff is excellent,especially Anna breakfast hostess in Amba room. Serving staff uneven although Nadia v nice and accommodating too.
Good
7.2
Pros: very friendly staff,great bar and good food
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Cons: $self.cons
Okay
5.6
Pros: Center location
Good
7.6
Pros: The Hotel was well located and the rooms were modern with all amenities.
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Cons: $self.cons
Excellent
8.0
Pros: Nice room, excellent service, quality casino.
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Cons: $self.cons
Okay
5.6
Pros: Excellent location, nice hotel, but not top rate.
Details
Reviews
Overall 8.6 Excellent
Based on 1,637 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.6
Services
8.5
Staff
9.0
Value for money
7.6
8.6 Excellent
Pros: staff very helpful room and details very nice.
Cons: not a memorable place. everything/ everyone nice in a generic way. lack of individual character
9.6 Excellent
Pros: The Hotel was convenient to the Tube and a lot of very nice restaurants and shops. Their free wifi was very fast!
Cons: The fitness center was a little small for that size hotel
5.4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
9.6 Excellent
Pros: great access to numerous restaurants and shopping, staff is very helpful as is concierge with reservations
Cons:
3.4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7.7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
8.5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10.0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10.0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8.2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
9.0 Excellent
Pros: very nice business hotel. Room was nice.
Cons: Lots of street noise from night clubs across the street. When the Queue formed 11pm + and especially when the club closed 1:30-2:30am, the street noise was very loud (above TV level). The only night it was not an issue was when it was raining.
The room also didn't have a bath tub.
7.7 Good
Pros: Excellent staff. Very helpful concierge. A hopping, "in" place.
Cons:
3.3 Mediocre
Pros: Please write at least 15 words
Cons:
7.0 Good
Pros: Location. deluxe room spacious and well appointed.
Cons: Too noisy. impossible to sleep well.
5.3 Okay
Pros: the position of the hotel and not much else
Cons: not much other than some of the staff. Having stayed at the Helmsley Park Lane I just could not compare the two establishments,
5.7 Okay
Pros: Attention and concern of staff is excellent,especially Anna breakfast hostess in Amba room. Serving staff uneven although Nadia v nice and accommodating too.
Cons: Hotel overwhelmed by the world travel convention, on all fronts that kind of capacity is hard for the whole 'factory' that is the hotel to function. Eelevators slow, rooms seem tired, and what seemed appropriate three years ago now seems tired and yes, a little rundown.
7.2 Good
Pros: very friendly staff,great bar and good food
5.6 Okay
Pros: Center location
Cons: Rooms must be ready much before 2 pm.
7.6 Good
Pros: The Hotel was well located and the rooms were modern with all amenities.
8.0 Excellent
Pros: Nice room, excellent service, quality casino.
5.6 Okay
Pros: Excellent location, nice hotel, but not top rate.
Cons: Room service breakfast was a bit poor considering price, small details missing for a hi calibre place.
Set in the heart of London s most exclusive neighbourhoods, The May Fair Hotel embraces and embodies the essence of art, culture, entertainment and gastronomy – all under one roof. The hotel is a short stroll from iconic landmarks such as Buckingham Palace, Hyde Park and Piccadilly Circus and Bond St and Mount St for designer boutiques. Green Park Underground station is just around the corner, providing easy access to London Victoria and Canary Wharf. Each of the bedrooms and suites at The May Fair Hotel features British handcrafted Vispring beds, award-winning REN Clean Skincare amenities, 300-channel Samsung TVs and complimentary high-speed Wi-Fi up to 150Mbps on unlimited devices. The lively May Fair Bar is a local destination for cocktails, brunch, weekend DJ sets and pop-up collaborations with renowned drinks brands. Contemporary dining is served at award-winning May Fair Kitchen, where natural materials and drop lighting provide the atmosphere for a distinctive concept with Italian, Spanish, Peruvian, Mexican, Mediterranean and Japanese small plates. May Fair Spa offers a menu of treatments and massages using world-renowned and natural ESPA products. Discover an aromatic steam room, herbal sauna, experience showers, ice fountain and candlelit relaxation room with heated beds.
Casino
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8.6 Excellent
Based on 13,277 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Friendly,nice rooms, great location,
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: Breakfasts were fantastic and location was excellent!
Excellent
9.4
Pros: Great location.
Mediocre
3.7
Pros: The only thing good about this hotel for my situation was the location.
Excellent
10.0
Pros: Quiet, clean, reliable, great location
Excellent
10.0
Pros: Bathtub was awesome. They had outlets for US plugs too.
Excellent
9.7
Pros: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.
Okay
4.0
Excellent
9.7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Okay
5.4
Pros: It was just average to us. Nothing impressive.
Good
7.7
Pros: Breakfast not good
Good
6.3
Pros: Excellent location friendly staff
Okay
5.3
Pros: locations
Good
6.7
Pros: The studio room was superb and also the view from the room. The location is perfect.
Good
7.7
Pros: Very helpful staff.Very clean. Perfect location for quick wkend trip.
Good
6.7
Pros: very clean, well positioned ,clearly very new and up to the minute in terms of facilities
Good
7.6
Pros: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.
Good
7.0
Pros: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.
Good
7.2
Pros: New, well appointed, comfortable, convenient.
Mediocre
3.6
Pros: Excellent concieage. Beautiful location. Beautiful Hotel.
Good
7.6
Pros: Room was amazing - roomy, well equipped,decor fantastic, beds comfortable, shower cubicle in bathroom makes such a difference - staff very helpful - wow factor as you enter the hotel and again when you enter your room - even the lifts deserve a mention
Details
Reviews
Overall 8.6 Excellent
Based on 13,277 reviews
Cleanliness
8.7
Comfort
8.8
Location
9.4
Services
8.6
Staff
8.5
Value for money
7.7
10.0 Excellent
Pros: Friendly,nice rooms, great location,
Cons: Music at the bar finished to early
10.0 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: Breakfasts were fantastic and location was excellent!
Cons:
9.4 Excellent
Pros: Great location.
Cons: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight
3.7 Mediocre
Pros: The only thing good about this hotel for my situation was the location.
Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.
10.0 Excellent
Pros: Quiet, clean, reliable, great location
Cons: A bit expensive
10.0 Excellent
Pros: Bathtub was awesome. They had outlets for US plugs too.
Cons:
9.7 Excellent
Pros: Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.
Cons: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
9.7 Excellent
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
5.4 Okay
Pros: It was just average to us. Nothing impressive.
Cons: It was again, fine. Nothing terrible either.
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
6.3 Good
Pros: Excellent location friendly staff
Cons:
5.3 Okay
Pros: locations
Cons: Cleanliness of my room
6.7 Good
Pros: The studio room was superb and also the view from the room. The location is perfect.
Cons: The staff at check in. There was litter in the room.
7.7 Good
Pros: Very helpful staff.Very clean. Perfect location for quick wkend trip.
Cons:
6.7 Good
Pros: very clean, well positioned ,clearly very new and up to the minute in terms of facilities
Cons: Staff at desk not able to deal with simple requests had to be dealt with through guest services and initially would not even dial the appropriate extension for us.
7.6 Good
Pros: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.
Cons: Awful view from bedroom window, sitting area of room very dark. Not enough staff on reception for booking in felt rather like a queue waiting for tickets. Housekeeping took 30 mins to respond to request .
7.0 Good
Pros: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.
Cons: Breakfast was not included in the room price and I thought the breakfast was overpriced. We eat breakfast close by on the Southbank rather than at the hotel and found it to be much cheaper. Also the quality of where we ate our breakfast was very good.
7.2 Good
Pros: New, well appointed, comfortable, convenient.
Cons: Price of a room almost doubled in less than a month. Would only stay there again at the price I paid in May; 125gbp vs 225gbp a night.
3.6 Mediocre
Pros: Excellent concieage. Beautiful location. Beautiful Hotel.
Cons: Front desk hard to find. Electrical problems in first room. Water leak in second room with fixtures in the bathroom not properly installed. 1st room had bathrobes 2nd did not. Room service / service in general was extremely slow. Checkout was a nightmare and we almost missed our flight.
7.6 Good
Pros: Room was amazing - roomy, well equipped,decor fantastic, beds comfortable, shower cubicle in bathroom makes such a difference - staff very helpful - wow factor as you enter the hotel and again when you enter your room - even the lifts deserve a mention
Cons: When I booked the room the website said "upgrade, if available and free bottle of wine if booked before 21 May" also bottled water was included in my booking. No bottled water was made available until I asked, after I pointed it out from my booking confirmation, and then I got 1 bottle with 1 glass - it was so much hassle that I just brought my own bottled water in (and when I checked out I was charged for the bottle of water I had from the hotel). The free bottle of wine did not happen - when I asked at reception about the room upgrade and free bottle of wine I was told that we had an upgrade but there was no reference to a bottle of wine (unfortunately the booking confirmation did not mention upgrade or bottle of wine!!!!!!)
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Overall 8.6 Excellent
Based on 4,906 reviews
All reviews
- All reviews
Good
6.2
Pros: Great location. Wine and cheese hour was a nice bonus
Excellent
8.8
Pros: Perfect location; close to most things, and close to transportation for sights further out. Clean rooms and accommodating staff.
Good
7.7
Excellent
10.0
Pros: Extremely tidy, practical, and functional. The staff bend over backwards to help with any little thing. The location can’t be beat — I walked to the British Museum in under half an hour, and just around the corner to Her Majest’s Theatre for Phantom. My room was quiet and windowless but I’m fine with small spaces; if you’re not traveling alone, you may feel cramped.
Excellent
9.4
Pros: The staff was great, especially Henri & Theo. The staff always went above and beyond to assist us! Location also was amazing; right next to Picadilly Circus, Trafalgar Sq, Leicester Sq, close to Parliament Sq, and Buckingham Palace.. Very centrally located
Excellent
10.0
Pros: Very good location, compact rooms but everything you need
Excellent
9.7
Pros: Awesome hotel in the cut of the busy Times Square area of London. Easy to get to by train from the airport as you just take it to Picadilly Circus station and walk 5 mins. Near all of the action and nightclubs. Clean. Great free wine and cheese happy hour. Wonderful gem of a hotel.
Excellent
9.7
Pros: Beds were very comfortable
The 48" flat screen TV was a nice touch
The design was nice
Definitely a place to stay for short business travel or vacation, given the good location in Piccadilly.
The complimentary wine n cheese every evening was nice and my group enjoyed it
Located close to many many tourists spots, most with in walking distance or short bus ride.
Staff was excellent and very attentive
Okay
5.7
Pros: The location was great and the first time I stayed the hotel was cleaner. The room is really basic but bed was comfortable. I would never stay here with a second person. The room is good for 1.
Excellent
10.0
Pros: It's not a room. It's a pad. But it's ok. The location is awesome.
Okay
5.4
Pros: Even in London way too much money for way to little space.
Mediocre
3.7
Pros: location
Details
Reviews
Overall 8.6 Excellent
Based on 4,906 reviews
Cleanliness
9.0
Comfort
8.1
Location
9.7
Services
8.2
Staff
9.2
Value for money
8.1
6.2 Good
Pros: Great location. Wine and cheese hour was a nice bonus
Cons: TINY room. Barely enough room to move about. Shower head kept moving, it was like showering with a moving sprinkler. Water got into the room as a result because it was so small. The photos are misleading!!
8.8 Excellent
Pros: Perfect location; close to most things, and close to transportation for sights further out. Clean rooms and accommodating staff.
Cons: Rooms are so small you will laugh. If you are traveling with someone else, you should be lovers. If you aren't, you will be by the end.
7.7 Good
Pros:
Cons: Very small bed if you are 6 foot 2. Noisy air con unit ruined my sleep, which may have affected my view of the hotel. Otherwise very clean and everything you need. Just too small for a tall person.
10.0 Excellent
Pros: Extremely tidy, practical, and functional. The staff bend over backwards to help with any little thing. The location can’t be beat — I walked to the British Museum in under half an hour, and just around the corner to Her Majest’s Theatre for Phantom. My room was quiet and windowless but I’m fine with small spaces; if you’re not traveling alone, you may feel cramped.
Cons: There wasn’t a thing I didn’t like about this hotel. When I return to London I’ll book it again.
9.4 Excellent
Pros: The staff was great, especially Henri & Theo. The staff always went above and beyond to assist us! Location also was amazing; right next to Picadilly Circus, Trafalgar Sq, Leicester Sq, close to Parliament Sq, and Buckingham Palace.. Very centrally located
Cons: The rooms were very small, but it worked out really well for us since we were there only for 3 days. Didn't bother us at all.
10.0 Excellent
Pros: Very good location, compact rooms but everything you need
Cons: Some people may not like the size of the rooms, but I was ok with it
9.7 Excellent
Pros: Awesome hotel in the cut of the busy Times Square area of London. Easy to get to by train from the airport as you just take it to Picadilly Circus station and walk 5 mins. Near all of the action and nightclubs. Clean. Great free wine and cheese happy hour. Wonderful gem of a hotel.
Cons: Rooms are fairly small which didn't bother me as I am a single small female traveling alone but its not suited for couples or bringing children. Its a closet sized room.
9.7 Excellent
Pros: Beds were very comfortable
The 48" flat screen TV was a nice touch
The design was nice
Definitely a place to stay for short business travel or vacation, given the good location in Piccadilly.
The complimentary wine n cheese every evening was nice and my group enjoyed it
Located close to many many tourists spots, most with in walking distance or short bus ride.
Staff was excellent and very attentive
Cons: There is only one small lift and often crowded, therefore had to wait for it to come back down empty or you just took the stairs, a minor complaint, but would better if they had two lifts.
5.7 Okay
Pros: The location was great and the first time I stayed the hotel was cleaner. The room is really basic but bed was comfortable. I would never stay here with a second person. The room is good for 1.
Cons: The have a small check in desk in the middle of the cafe which was crowded when I arrived. I have had to wait for longer than 10 minutes to check in and check out. They seem a little disorganized at the front and could use a proper reception area.
10.0 Excellent
Pros: It's not a room. It's a pad. But it's ok. The location is awesome.
Cons:
5.4 Okay
Pros: Even in London way too much money for way to little space.
Cons:
3.7 Mediocre
Pros: location
Cons: tiny windowless unventilated basement room.
A/C advertised but no actual air conditioning despite repeated requests for a fix and promises of remedy
non fluent English speaking staff
responsive but ineffectual staff
Bar/Lounge
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Stylish and inviting, Park Plaza County Hall London features stylish rooms and suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant & Bar is a casual dining spot with it's own outdoor terrace, serving a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. The modern fitness centre offers an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
Overall 8.5 Excellent
Based on 4,767 reviews
All reviews
- All reviews
Excellent
9.1
Pros: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.
Good
7.4
Excellent
8.0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
10.0
Pros: The food was worth the price. The location is ideal for a city stay.
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Good
7.7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Good
7.7
Pros: We stayed in the executive studio and we had everything we needed. Lovely modern design - very comfortable. Great bathroom. Close to Waterloo Station. Very friendly reception staff.
Okay
5.7
Pros: convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff
Good
6.3
Pros: Good quality of decor and fittings in rooms and public places. Excellent position for enjoying central London.
Good
7.3
Pros: Excellent location and helpful staff
Good
7.3
Pros: I liked the apartment style of our room and the ease of registering. The room was very well designed with a contemporary feel to it and the views were spine tingling! I would definitely choose this hotel again.
Good
6.8
Pros: very good location in central London
Okay
5.6
Pros: Convenient and good value
Good
6.0
Pros: Excellent location, spacious rooms, very good bathroom.
Good
7.2
Pros: I didn't stay, my boss did and they upgraded him even though he was only staying one night! Location is very good and staff friendly
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Cons: $self.cons
Good
7.6
Pros: The hotel was superb! Clean, stylish, friendly and helpful staff.
Details
Reviews
Overall 8.5 Excellent
Based on 4,767 reviews
Cleanliness
8.8
Comfort
8.6
Location
9.2
Services
8.3
Staff
8.6
Value for money
7.6
9.1 Excellent
Pros: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.
Cons: A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful
7.4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
8.0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
10.0 Excellent
Pros: The food was worth the price. The location is ideal for a city stay.
Cons:
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7.7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
7.7 Good
Pros: We stayed in the executive studio and we had everything we needed. Lovely modern design - very comfortable. Great bathroom. Close to Waterloo Station. Very friendly reception staff.
Cons:
5.7 Okay
Pros: convenient location, clean and smart room - good internet connectivity, comfortable bed, friendly and helpful staff
Cons: the room was too hot...and unable to open window or reduce temperature
6.3 Good
Pros: Good quality of decor and fittings in rooms and public places. Excellent position for enjoying central London.
Cons:
7.3 Good
Pros: Excellent location and helpful staff
Cons: Slightly disappointed with the standard of the bed for a quality hotel
7.3 Good
Pros: I liked the apartment style of our room and the ease of registering. The room was very well designed with a contemporary feel to it and the views were spine tingling! I would definitely choose this hotel again.
Cons:
6.8 Good
Pros: very good location in central London
Cons: Lengthy wait for lifts
5.6 Okay
Pros: Convenient and good value
Cons: Air conditioning not working properly
6.0 Good
Pros: Excellent location, spacious rooms, very good bathroom.
Cons: Although the staff were quite good, there were some times when we had to ask for some basic services more than 10 times. We stayed for a week, first 3 days room service was good, after that room attendant didn't even bother to swipe the floor-the layers of dust were amazing.
7.2 Good
Pros: I didn't stay, my boss did and they upgraded him even though he was only staying one night! Location is very good and staff friendly
7.6 Good
Pros: The hotel was superb! Clean, stylish, friendly and helpful staff.
Cons: Only one thing - the room was hot and airless at night.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant & Bar is a casual dining spot with it's own outdoor terrace, serving a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. The modern fitness centre offers an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. Take in views of the Houses of Parliament, Big Ben and the London Eye from our historic and iconic hotel. Our guest rooms and suites feature luxury bedding, pristine marble bathrooms and complimentary Wi-Fi; reboot in our state-of-the-art fitness centre and relax at our indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers and enjoy award-winning High Tea in The Library. Dynamic business meetings and special events come to life at our hotel, which boasts 7,071 square feet of elegant space with views of Westminster. Find a quintessentially British experience inside London’s most photographed destination.
Overall 8.5 Excellent
Based on 334 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The staff was great. Rooms were spacious. Luxurious. Location was amazing.
Good
6.8
Pros: Friendly staff, modern room, good location
Good
6.8
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Excellent
10.0
Pros: Excellent! Wish I could stay more often
Okay
5.7
Pros: The location, comfort and ambience were second to none.
Good
7.3
Pros: I loved the location of the hotel!! We didn't realize that our view would be Big Ben, House of Parliment, Westminster Abbey and the London Eye. We were central to many of the attractions which made planning convienent (we only had to walk 5 mins for all of the above attractions and 10 mins for Buckingham Palace). We were also within walking distance to the tube, which was also easy to use:) I also loved the Concierge and Reception. They were all knowledgeable and helpful in assistancing us if needed.
Okay
5.7
Pros: Helpfull stuff, good location, nice views, proximity to Westminster Abbey, Big Ben and London Eye, comfortable beds.
Excellent
8.0
Pros: close to all the things London has to offer
Excellent
8.0
Pros: All the staff were extremely polite and helpful. The room was generous in size, certainly for London.
Excellent
8.0
Pros: I loved the room and the facilities, the food and service was excellent and I would stay at the hotel again. The staff especially were very friendly and helpful.
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Cons: $self.cons
Okay
4.8
Pros: Staff was polite, restaurant staff excellent, the room was confortable and quiet.
Good
6.8
Pros: Super hotel. Very pleasant staff. Like an oase in middel of busy city. Would like frigde in family rooms. Relaxed atmosphere. Helpful. Beautiful hotel, boys think it is oldfashioned, but I find that charming.
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Cons: $self.cons
Good
6.0
Pros: It was very peacefull great place to relax
Okay
5.2
Pros: comfortable beds. big spacious rooms. clean bathroom. newly decorated.
Details
Reviews
Overall 8.5 Excellent
Based on 334 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.4
Services
8.4
Staff
8.6
Value for money
7.4
10.0 Excellent
Pros: The staff was great. Rooms were spacious. Luxurious. Location was amazing.
Cons: I loved it.
6.8 Good
Pros: Friendly staff, modern room, good location
Cons: Reception tried to upsell us to a better view! Breakfast was £20 per person! So easy to eat for much less on the town. Room was hot without a decent temp control option. Will stay elsewhere next time.
6.8 Good
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Cons: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.
10.0 Excellent
Pros: Excellent! Wish I could stay more often
Cons:
5.7 Okay
Pros: The location, comfort and ambience were second to none.
Cons: The restaurant and bar staff do not appear to be trained at all - service was extremely poor and not in keeping wwith a 5 star hotel
7.3 Good
Pros: I loved the location of the hotel!! We didn't realize that our view would be Big Ben, House of Parliment, Westminster Abbey and the London Eye. We were central to many of the attractions which made planning convienent (we only had to walk 5 mins for all of the above attractions and 10 mins for Buckingham Palace). We were also within walking distance to the tube, which was also easy to use:) I also loved the Concierge and Reception. They were all knowledgeable and helpful in assistancing us if needed.
Cons: I was disappointed that the Spa and pool were not up to Marriot standards. I have stayed at several and when there was 'down time' I could count on being able to entertain the children in the pool area. The pool was small and the children were constantly in the way of those doing laps. Also, I did not see the whirlpool, even though it was listed as having one. Finally, the breakfast was great but expensive (20 pounds) considering that just around the corner in the same building, another hotel had the same breakfast for 7 pounds.
5.7 Okay
Pros: Helpfull stuff, good location, nice views, proximity to Westminster Abbey, Big Ben and London Eye, comfortable beds.
Cons: The hotel is very tired and old fashioned, a little gloomy, small rooms, endless corridors, we had to walk to our room from the elevator like 400 meters.
8.0 Excellent
Pros: close to all the things London has to offer
Cons: spa pool and surrounds should be renovated
8.0 Excellent
Pros: All the staff were extremely polite and helpful. The room was generous in size, certainly for London.
Cons:
8.0 Excellent
Pros: I loved the room and the facilities, the food and service was excellent and I would stay at the hotel again. The staff especially were very friendly and helpful.
4.8 Okay
Pros: Staff was polite, restaurant staff excellent, the room was confortable and quiet.
Cons: The room given on the first night was not corresponding to the family room booked on your site. Booking com was blaimed by the Hotel for this situation. We were moved to a more appropriate room for the next night. Checking at the reception is a slow process and a lot of time was lost in sorting out the confusion about the room
6.8 Good
Pros: Super hotel. Very pleasant staff. Like an oase in middel of busy city. Would like frigde in family rooms. Relaxed atmosphere. Helpful. Beautiful hotel, boys think it is oldfashioned, but I find that charming.
6.0 Good
Pros: It was very peacefull great place to relax
Cons: no
5.2 Okay
Pros: comfortable beds. big spacious rooms. clean bathroom. newly decorated.
Cons: noisy heater/air con. why can't there just be radiators?
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. Take in views of the Houses of Parliament, Big Ben and the London Eye from our historic and iconic hotel. Our guest rooms and suites feature luxury bedding, pristine marble bathrooms and complimentary Wi-Fi; reboot in our state-of-the-art fitness centre and relax at our indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers and enjoy award-winning High Tea in The Library. Dynamic business meetings and special events come to life at our hotel, which boasts 7,071 square feet of elegant space with views of Westminster. Find a quintessentially British experience inside London’s most photographed destination.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 4 minutes by foot from Trafalgar Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 2,562 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Okay
4.0
Pros: The location is perfect to see many sights and close to the underground.
Excellent
10.0
Pros: Prime location
Excellent
10.0
Pros: The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant.
The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.
Excellent
8.5
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Excellent
9.3
Pros: Great location, excellent cleanliness, apartahotel concept very good.
Good
6.7
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Good
6.3
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Okay
4.3
Pros: Location
Good
6.7
Pros: Great service . Very good secure parking
Excellent
8.0
Pros: It isso convenient and central for shopping and the theatre
Okay
4.8
Pros: generally efficient and good
Okay
5.6
Pros: It was in central London
Good
6.4
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Good
6.0
Pros: Very close to metro and also easy to walk to atractions
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Cons: $self.cons
Good
6.4
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
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Cons: $self.cons
Details
Reviews
Overall 8.4 Excellent
Based on 2,562 reviews
Cleanliness
8.2
Comfort
8.3
Location
9.7
Services
8.1
Staff
8.7
Value for money
7.6
8.0 Excellent
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Cons: Would be helpful if the hotel staff were a bit more helpful in the tourist items.
4.0 Okay
Pros: The location is perfect to see many sights and close to the underground.
Cons: There are NO American Outlets anywhere, and I understand that yes I am in the UK and they don't have the same voltage as in the States, but EVERY hotel I’ve ever stayed at in Europe has had at least ONE American Outlet. The outlets are no where near mirrors. So even if you packed an outlet converter, you wouldn't be able to see yourself do your hair. CFL lighting instead of LED, which take a long time to warm up and are not as bright. Instead of having One Strong WIFI Network, they had over a dozen WEAK Ones. You had to constantly re-connet to Wifi because the signal would go out. We spent majority of the time reconnecting between 3 different Citadines Wifis. The bathtub/shower is so high off the ground, you have to physically climb into it, and careful not to fall out. I almost fell out completely one, but thankfully my boyfriend caught me in time. Our in room fridge creaked and moaned all hours of the night, and soon became part of our nightly sleep, Given the Opportunity, I would NOT stay here again.
10.0 Excellent
Pros: Prime location
Cons:
10.0 Excellent
Pros: The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant.
The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.
Cons:
8.5 Excellent
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Cons: Little staffs also a a bit dark in the rooms but that's because they use energy saver lights do OK with me.
9.3 Excellent
Pros: Great location, excellent cleanliness, apartahotel concept very good.
Cons: Internet useless. Recommend bringing your own USB modem
6.7 Good
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Cons: The room smelled a bit when I first moved in, especially the kitchenette, either it got better later or I got used to it. Linens were not changed during my stay (3 nights), but you sort of expect that with a serviced apartment. I would be better if we were told how often they change though.
6.3 Good
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Cons: We found the room cold in the evening and could have done with another blanket or two, as the weather was very cold. The thermostat didn't appear to work. We woke up cold in the night.
4.3 Okay
Pros: Location
Cons: The room and hotel needed refurbishing and there were only old blankets on the bed.
6.7 Good
Pros: Great service . Very good secure parking
Cons:
8.0 Excellent
Pros: It isso convenient and central for shopping and the theatre
Cons: I thought the carpets in the corridors were threadbare
4.8 Okay
Pros: generally efficient and good
Cons: rooms not cleaned on regular basis. i was told it is once a week. at least the rooms can be cleaned more frequently even though linen need not be changed for a few days.
5.6 Okay
Pros: It was in central London
Cons: No complimentary tea/coffee making materials
6.4 Good
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Cons: I would advise people to avoid the £9 cost of breakfast and just walk round the corner to a small cafe and pay half the price.
6.0 Good
Pros: Very close to metro and also easy to walk to atractions
6.4 Good
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 4 minutes by foot from Trafalgar Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Kitchen/Kitchenette
Kid-friendly
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Charing Cross. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.3 Excellent
Based on 1,430 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Excellent
10.0
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Good
6.0
Pros: Location for theatre and culture
Good
7.0
Pros: The location was excellent, very near the tube station embankment, a short walk from covent garden. It was very comfortable.
Okay
5.7
Pros: Very good place in the middle of the centre
Okay
5.3
Pros: location - in the heart of the city
Good
7.3
Pros: Fantastic location.Very pleasant room.
Good
7.7
Pros: hotel is centrally locatated in london, tube station just around the corner, walking distance from the beautiful covent garden. i loved the service the hotel provides where u can check out on a touch screen computer without having to go to reception.
Good
7.6
Pros: The hotel was very clean and had good visual appeal. It was also in a great location.
Good
6.4
Pros: good size room, staff very friendly and helpful, quiet hotel whilst being in a very central location
Good
7.2
Pros: Ideal location and good size of rooms
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Cons: $self.cons
Okay
5.6
Pros: tv - internet facilities
Good
6.8
Pros: Very good room size. In fantastic historic building. Excellent large shower.Excellent central location.
Details
Reviews
Overall 8.3 Excellent
Based on 1,430 reviews
Cleanliness
8.5
Comfort
8.2
Location
9.6
Services
7.9
Staff
8.4
Value for money
7.4
10.0 Excellent
Pros: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Cons:
10.0 Excellent
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Cons: That I didn’t stay long enough. The bed was so comfortable I knocked out, so nothing really wrong.
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
7.0 Good
Pros: The location was excellent, very near the tube station embankment, a short walk from covent garden. It was very comfortable.
Cons: no
5.7 Okay
Pros: Very good place in the middle of the centre
Cons: Staff at the desk, were unintrested and not really friendly
5.3 Okay
Pros: location - in the heart of the city
Cons: Comparing with other 4 star hotels at the same price the rooms are very small. I booked around 4-6 weeks in advanced asking for city view and all I got was an inner courtyard... I advice that this kind of requests to be processed early and not in the last day when there are no rooms available to choose from.
7.3 Good
Pros: Fantastic location.Very pleasant room.
Cons:
7.7 Good
Pros: hotel is centrally locatated in london, tube station just around the corner, walking distance from the beautiful covent garden. i loved the service the hotel provides where u can check out on a touch screen computer without having to go to reception.
Cons: on checking in, we were going to be charged double what i agreed to pay on this web site. only for having my print off of the receipt i wonder would we have had any come back.. not a good start! i booked a studio kitchenette but only got a double room with sofa bed. to be honest we were so tired after coming back from a hard day of shopping we hadnt the energy to argue as long as our room was clean and slept 3 comfortably we didnt mind.
7.6 Good
Pros: The hotel was very clean and had good visual appeal. It was also in a great location.
Cons: The room became very cold at night.
6.4 Good
Pros: good size room, staff very friendly and helpful, quiet hotel whilst being in a very central location
Cons: no residents bar, reception area bland and personality-less
7.2 Good
Pros: Ideal location and good size of rooms
5.6 Okay
Pros: tv - internet facilities
Cons: no outside smoking area
6.8 Good
Pros: Very good room size. In fantastic historic building. Excellent large shower.Excellent central location.
Cons: Check in area a bit cramped and rather disorganised. Called over to us as were leaving check in to give info. about facilities etc. Not very professional in approach. However check out very smooth and so above may just have been a one off at a busy spell.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Charing Cross. Featured amenities include a business center, express check-in, and express check-out.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Strand Palace Hotel is centrally located in London, a 4-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.1 Excellent
Based on 7,377 reviews
All reviews
- All reviews
Details
Reviews
Overall 8.1 Excellent
Based on 7,377 reviews
Cleanliness
8.5
Comfort
8.0
Location
9.5
Services
7.8
Staff
8.3
Value for money
7.1
The Strand Palace Hotel is centrally located in London, a 4-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Fitness centre
Restaurant
Kid-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and Tottenham Court Road. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7.8 Good
Based on 12,710 reviews
All reviews
- All reviews
Good
6.0
Excellent
8.2
Pros: Location is very central, across the road from a tube station and right next to Oxford St for shopping.
Okay
4.5
Pros: Location and cleanliness are the only positives about my stay.
Excellent
10.0
Pros: we had a great visit. The staff was impeccably polite and helpful.
Mediocre
3.4
Pros: We went on a weekend away because he had tickets to see Harry Potter and the cursed child, which the hotel was a short five minute walk away which was great for me and my friend to get there as it was over 2 nights.
Excellent
9.4
Pros: Food location staff , all works well , I would love to go back but when all the work is done so it'll be that bit more comfortable for me
Okay
4.0
Pros: The location was the only positive.
Good
6.2
Pros: Spent about a week in London and stayed at the St. Giles. No regrets. Close to the West End action and much cheaper than some in the area. This hotel is also frequented by bus tours - Ugh.
The room was good though small (almost Japanese hotel room small). We did not partake of their restaurants and went to a much, much better buffet down the street for breakfast.
Concierge staff was very helpful
Excellent
8.2
Pros: Clean room, location
Okay
4.0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Okay
5.7
Pros: Location. Location. Helpful and pleasant staff.
Okay
5.0
Pros: Concierge people are very nice.
Okay
4.0
Pros: Access to tube trains
Good
6.0
Pros: A nice complimentary breakfast the following day.
Good
6.3
Pros: location
Mediocre
3.6
Pros: $self.pros
Okay
4.8
Pros: The hotel is in a good spot, next to oxford street.
Good
7.2
Pros: location was fantastic
Good
6.4
Pros: very central fantastic location.
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Cons: $self.cons
Mediocre
3.2
Pros: Location is good
Details
Reviews
Overall 7.8 Good
Based on 12,710 reviews
Cleanliness
7.7
Comfort
7.3
Location
9.4
Services
7.3
Staff
8.1
Value for money
7.5
6.0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
8.2 Excellent
Pros: Location is very central, across the road from a tube station and right next to Oxford St for shopping.
Cons: Room was small, perfect for travelling as only really in the room to sleep. Was disappointed that the pool was shut for renovations while I was staying as I wasn't aware of this when booking.
4.5 Okay
Pros: Location and cleanliness are the only positives about my stay.
Cons: Poorly operating lifts. Bathroom so small. TV inoperable. WiFi requires £5 payment daily by purchasing a code from a vending machine. Long lines at check in. Long line at luggage check/collection. Never again!
10.0 Excellent
Pros: we had a great visit. The staff was impeccably polite and helpful.
Cons: the elevator situation was pretty bad. I don't know if some of the lifts weren't functioning or what, but we ended up taking the stairs most of the time
3.4 Mediocre
Pros: We went on a weekend away because he had tickets to see Harry Potter and the cursed child, which the hotel was a short five minute walk away which was great for me and my friend to get there as it was over 2 nights.
Cons: However we were never informed that there was to be building works happening throughout February. This resulted in there being no room for a reception desk and little to do in the hotel as everything was cordened off. As for the rooms, they were small and dated, they also didn't have much of a blind for the windows. As there has been a neon lit build finished across the street from the hotel, the room was lit up all night. To add to this there was a false fire alarm at 4am in the morning which no one came to inform us about but we could barely hear it from our room. The shower cubicle was really small with a really powerful shower that wasn't pleasant and to top everything we had a cockroach crawl into our room just before our departure that resided under our bed. All in all multiple things went wrong with our stay and I wouldn't recommend.
9.4 Excellent
Pros: Food location staff , all works well , I would love to go back but when all the work is done so it'll be that bit more comfortable for me
Cons: The hotel lifts were very slow and 2 was not working at all , also there was work being done for the new reception area !
As I have sciatica very bad , It was very difficult using the stairs and temporary steps the hotel put in place !
4.0 Okay
Pros: The location was the only positive.
Cons: The room was about the size of a closet, and everything smelled.
6.2 Good
Pros: Spent about a week in London and stayed at the St. Giles. No regrets. Close to the West End action and much cheaper than some in the area. This hotel is also frequented by bus tours - Ugh.
The room was good though small (almost Japanese hotel room small). We did not partake of their restaurants and went to a much, much better buffet down the street for breakfast.
Concierge staff was very helpful
Cons:
8.2 Excellent
Pros: Clean room, location
Cons:
4.0 Okay
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
5.7 Okay
Pros: Location. Location. Helpful and pleasant staff.
Cons: Cold room in morning. Too few lifts. Lack of TV channels.
5.0 Okay
Pros: Concierge people are very nice.
Cons: Single room has no place for luggage
4.0 Okay
Pros: Access to tube trains
Cons: This hotel is not a star hotel. Rooms are very small
6.0 Good
Pros: A nice complimentary breakfast the following day.
Cons: We booked a table for 4 in the hotel's Italian restaurant for Saturday 27/11/10 at 5pm in order for us to attend a show. When we were ready to eat we were told that we didn't have a reservation as this restaurant did not open on a Saturday night. We were however placed in your Japanese restaurant without too much bother. Better communication with guests would be better.
6.3 Good
Pros: location
Cons: choice of food in restaurant
3.6 Mediocre
Cons: Very over priced
4.8 Okay
Pros: The hotel is in a good spot, next to oxford street.
Cons: breakfast was an extra £9.95 each per day.
7.2 Good
Pros: location was fantastic
Cons: no
6.4 Good
Pros: very central fantastic location.
3.2 Mediocre
Pros: Location is good
Cons: Size of the room, the bed and the badthroom is too small, (very small).
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and Tottenham Court Road. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Casino
Pool
Fitness centre
Restaurant
Bar/Lounge
Laundry service
Business centre
No smoking
Wi-Fi
Air-conditioned
Storage available
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