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6 Waterloo Place, London, SW1Y 4AN
0.0 km from
The staff was wonderful. The room was small and was located on the 1st floor - bad view.
Room was very quiet, despite overlooking Leicester Square. Fabulous location - very central Bed was too small - needed to be longer & wider!
Service and the personal very nice food very good Aurel & Tabita Musca Will be nice that in price of the hotel to be include free breakfast
A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable. No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!
It's not a room. It's a pad. But it's ok. The location is awesome.
The location was great and the first time I stayed the hotel was cleaner. The room is really basic but bed was comfortable. I would never stay here with a second person. The room is good for 1. The have a small check in desk in the middle of the cafe which was crowded when I arrived. I have had to wait for longer than 10 minutes to check in and check out. They seem a little disorganized at the front and could use a proper reception area.
Great location and helpful staff. The staff helped answer all our questions including how to get to heathrow when we were leaving and all the roads were closed do to a marathon downtown. I really can't think of anything we didn't like with this trip. The staff was very helpful from the time we arrived until we left. The location was close to everything we needed.
Location is excellent, v close to Charing Cross and Embankment underground stations and walking distance to Leicester Square and Covent Garden. Bathroom small-ish and towels were old but functional. Shower was reasonably strong and water was hot.
All staff were extremely friendly and helpful Quite a lot of noise from outside late at night - sounded like work was going on close by
Location is excelente!! Great to be able to have a swim in the morning. Rooms on the small side, although adequate. Breakfast was again adequate rather then excelente as would expect from this hotel.
The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Very good place in the middle of the centre Staff at the desk, were unintrested and not really friendly
Everyone at the Every Hotel was very helpful. I've never had a better experience with hotel staff. They helped us get into a room early after 20 hours of travel. They help with cabs, directions, and tube vs. other transportation option. They helped with locating nearby shops and conveniences. The hotel is also comfortable, clean, safe, and centrally located. Some things were not pristine in the bathroom. Overall however, well above average. Much nicer than expected for the price in a city center locale.
good location and helpful staff On the booking form i was offered a smoking room which i required, on checking in i was told it was a non smoking hotel so your booking form needs to be altered. This was a disappointment as i had done a lot of groundwork to find a smoking room.
An excellent hotel with very pleasant and professional staff. My only minor complaint would be the lovely fruit served at breakfast was too cold and the hot breakfast was self service and not as nice as if cooked to order.
Staff very attentive & helpful. Needed to change room as one allocated initally by reception did not match description on purchase from website.
Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.
Location to fit my itinerary Reception and late night bar with bouncers location, layout