2.0
They did not have the vehicle I rented when i arrived, and had no alternatives.Reviewed 13 Jan. 2023
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4.0
The car was not what we ordered. No one to drop car with ao we,still dont know if we did it right. Was a poor car rental option at this stageReviewed 31 Aug. 2022
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10.0
Pros:No fuss, get what you paid for! No up sell/over sell! Navigation system was all inclusive instead of another add-on. Easy access at Gatwick although I feel that location is “very tight” for pickups and drop-offs! Staff are friendly and helpful!Cons:They gave me a C4 Cactus which was an awful drive. I feel an offer of car type of other compacts would have been better!Reviewed 19 Jun. 2019
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10.0
Pros:The car was brand new 1seriesReviewed 5 Mar. 2018
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4.8
Terrible pick-up experience.Pros:Nothing.Cons:Awful, terrible lousy and expensive We arrived at 10am to collect our prebooked car and had to wait 90 minutes for it to be ready. Awful customer service from the front desk agent and a man who claimed to be the regional manager. While waiting we discovered that we could have booked the same car £50 cheaper with Avis who didn't have any wait. CDW wasn't included in the rate but wasn't clear. Be very careful, you'll get stung! Never again.Reviewed 9 Oct. 2017
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10.0
A good experience.Pros:Service at pick up was prompt and pleasant , upgrade was an enjoyable ride .Thanks.Reviewed 1 Jun. 2017
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