Book Thrifty car rentals in Syracuse

Syracuse, NY, United States
23 Sep — 30 Sep
Syracuse, NY, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Syracuse

Overall Rating4.9 OkayBased on 23 reviews
Cleanliness
5.6
Comfort
5.6
Overall
4.3
Pick-up/Drop-off
4.5
Value for money
4.3

Recent reviews

Traveler rating
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Find reviews that mention:
3.6
Bait and switchCons:Rate advertised when booked was special, "compact" - to be a vehicle "compact or larger" to be determined upon arrival. Upon check-in attendent said that rate was for whichever vehicle they have the most of, which in this case was 12-passenger vans. Driving a 12 passenger van was a rediculous option for my purpose, so I asked for a compact vehicle. She said they had none. The only other viable vehicle available was a luxury, which they said they would discount. Cost ended up being $310 instead of booked rate of $120. I'm very unhappy and diasappointed. Also after getting vehicle I smelled, and noticed marijuana crumbs on center console storage area.Reviewed 17 Oct. 2017
review fromkayak
5.2
hidden chargesPros:The car was new clean well equipped and very comfortableCons:When I returned the car they added a $4.99 per day trip saver fee. I h ad a flat tire and called Thrifty and Joe told me to call AAA. I had to find an exact match of the tire or pay for the tire and pay again to replace it on return. I finally found someone who had a match for the tire over 30 miles away while driving on a donut. I lost a day of traveling time and had an extremely hard time finding a hotel as it was Paris Island Marine Boot Camp Training Graduation weekend. I finally found a room at Country Inn and Suites in Beaufort S.C. (the management there gave us a room with little water pressure but it beat sleeping in the car because we couldn't drive on the spare Thank Goodness for them) So I ask what is the $4.99 per day Trip saver fee when I am told to call my own triple AAA.Reviewed 14 Mar. 2017
review fromkayak
3.6
Should have driven my own car and risked breaking downPros:BluetoothCons:I paid almost $400 for 3.5 days. If the car was at least midsize it would have been almost worth it, but it was a tiny compact Ford Fiesta and I felt carsick the entire time driving it! Mind you this was almost $400 without ANY coverage. $25 extra per day because I’m under 25 years old. I will never rent from thrifty again.Reviewed 27 Nov. 2017
review fromkayak
10.0
super accomodatingPros:everything, needed upgrade.. no problem left my car, they parked and when i picked up.. no smow on itReviewed 13 Feb. 2017
review fromkayak
2.0
It was freezing cold out and we walked to our Thrifty rental place andPros:NothingCons:The place where we rented the car had been closed for 3 months. We are very very disappointed. Walked in the freezing cold and wasn't able to have a car to start our vacation off with very disappointing. Was never told.Reviewed 9 Apr. 2018
review fromcheapflights
2.0
Never got the car!Pros:Never got the car!Cons:Ha haReviewed 27 Jul. 2016
review fromkayak
4.0
Pros:Price was okay and woman at check in desk was very nice and efficient.Cons:Car was full of air freshener. Horrible! Had to drive with windows down in 30 degree weather. Smell got in my clothes and made me feel sick. would have returned but no time to go back out to airport.Reviewed 8 Mar. 2017
review fromkayak
3.6
Pros:Friendly staffCons:No manual in car, no insurance or registration paperwork, car was not clean, did not run right, evidence of smoking in car from previous renters.Reviewed 29 Nov. 2015
review fromkayak
7.2
Car was great and perfect--customer service less soPros:Car Ease of rental at airport and drop off location without busCons:Pickup took forever as they want to scare you into buying all sorts of extras "lots of accidents because of the weather, hitting deer, etc" Had to wait about 45 minutes or more (with reservation) as no cars were available and there were no agents in the garage for instructions. Previous customer in wheelchair was turned away "no car available because you said you'd be here 10 AM and it is now 5, so you lost your reservation." No receipts either email or hard copies given with car drop offReviewed 9 Oct. 2017
review fromkayak
8.0
Happy with ThriftyPros:The car was ready on time and the staff person completed all the paperwork quickly. The car was nicer than expected. They didn't have the class of car that we reserved so they gave us a free upgrade. We thought we were going to get something like a Toyota Corolla but they gave us a Honda Accord instead.Reviewed 3 Dec. 2016
review fromkayak
5.2
Car choice was not as expected.Pros:The car that I ended up receiving - a Ford Mustang - was excellent, just not what I expected and costing much more than promised. The woman at the counter for both pickup and drop off was very friendly.Cons:My understanding of the offer we booked was that we would have whatever car they had the most of on hand, expecting a compact or similar. Instead we were offered a 12 passenger van as the only option for the price promised. This does not seem like a reasonable option for a couple on a brief visit to upstate New York. It also would have been ridiculous for us to drive in a funeral processional in a 12-passenger van, but that's neither here nor there. As an alternative, we were suggested a Ford Mustang at double the rate we had booked. We ended up agreeing on a Ford Focus, at a cost of $100 more than our estimated total. The friendly Thrifty representative offered us the Mustang at the same price, which we accepted. The experience overall was mediocre. Had we known that only a van would have been made available to us for the agreed upon price, we would have made separate arrangements.Reviewed 6 Jul. 2017
review fromkayak
4.8
Cons:When I got there the price that you quoted for both days was only valid for day 1. Ad then when I extended by a day,it was raised again. Most other car rentals I have used get the chargecorrect up-front.Reviewed 18 Oct. 2017
review fromkayak

Where can I find Thrifty car rentals in Syracuse?

5400 South Bay Rd, Thrifty car rentals

Address

5400 South Bay Rd

Hours

Monday06:00 - 18:00
Tuesday06:00 - 18:00
Wednesday06:00 - 18:00
Thursday06:00 - 18:00
Friday06:00 - 18:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Phone

+1 315 455 1001

Address

1000 Col Eileen Collins Blvd

Hours

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Phone

+1 315 455 1001

Good to know

Most popular car type

Economy

Top tips for renting a car from Thrifty in Syracuse

  • Economy rental cars from Thrifty in Syracuse are around 6% cheaper than other car types, on average

FAQs about renting a car from Thrifty in Syracuse

  • As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

  • Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Thrifty in Syracuse.

  • Thrifty has 2 rental locations in Syracuse. Take a look at our Thrifty rental location map to find the best rental cars near you.

  • Yes

  • No (According to our data)