Low season | April |
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High season | December |
Cheapest flight | C$ 54 |
Service was great from start to finish. Pleasant attendants, timely luggage to carousels.
Service was great from start to finish. Pleasant attendants, timely luggage to carousels.
This airline is never a disappointment. Always on time. Short haul from YLW to YYZ , best way to travel.
Boarding was fine, and flight was on time. During the flight however, you aren't even offered a drink of water. The carts never leave the galleys. All the attendants said the whole time is take your headphones off and buckle your seatbelt. For the price I wouldn't expect 5 star service, but maybe a drink would have been acceptable
Nothing needs to change as it is such a short flight.
The employees at the counter when we first arrived were very helpful and kind. The flight attendants were are very pleasant and helpful. I appreciated we departed on time.
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
West jet once again canceled the flight delaying my travel this is inexcusable they are not capable of running an airline
We booked a ticket with Budget Air and the receipt said economy. My older teen daughter is neurodivergent and took a carry on bag since the ticket said economy, but she didn't see that it said no bags on her boarding pass. She has low attention. She managed to fly from Prince George to Calgary. At Calgary, she was preparing to board her last flight and the women said you can't get on. She said you can't board unless you pay for those bags. She had a small backpack, purse and carry on suitcase. She said you have to pay $160 +. My daughter has trouble understanding. She said can you step out of line to think about what you want to do. Then she said we have to leave you'll have to catch another flight. She called me in tears. I asked her to pass the phone to the agent. She said the agent was refusing to take the phone and ignoring her. I finally calmed her down enough to politely ask the woman to take my credit card. I told the woman of my daughter's challenges and need for extra helps. All she did was lecture me on how we booked ultra basic and we should have checked. She took my number and charged my card. Then I heard her push the phone back to my daughter and tell her to get on. My poor daughter was scared and confused and had to fly in tears. No apologies.
If I wanted to leave on a Monday I would have booked to leave on Monday. Instead, thanks the west jet i spent another night in a hotel on my dime because they don’t even have a number you can call that works. It’s just says due to the high call volume we can’t take your call, that’s it. Our a Canadian airline industry needs an overhaul.
Let people know if carry on is free when you are checking luggage
WestJet cancelled our flight back with very little notice. The options presented were poor...two other flights were offered but required overnight travel. We couldn't do that as my wife had to be at work on Thursday, the 15th, so we were able to book flights on United that got us home so that she could go to work. I am attempting to get a refund on the unused WestJet flights back from Vancouver. If you have any thoughts on how I can pursue this refund, I would appreciate it. We found that WestJet has a very bad reputation and I guess they proved it....
Your questions don’t quite make sense. There was no food service as far as I know. Short 2 hour flight. Nice crew. On time. Older plane that looks to be ready for a tuneup. Sagging, stretched pockets etc. No entertainment system, screens etc, which makes sense on a short flight. Seat etc at the low end of the comfort zone which I’m sure you already know. Totally okay for a short flight. Sure would not to take a longer flight in the plane though.
Flight was 1.5 hours late because the groceries for the flight did not arrive on time. Plane was new but basic low end seats. Very basic airline
West jet have lost my hold luggage and still haven’t contacted me.
Nothing could be better it was perfect!! Except for really bad turbulence going to Calgary from comox