Daily cleaning, installation of cabin HEPA filters on flights from Alberta to Chile
|May||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (6% more expensive on average)|
Average price round-trip
|C$ 1,534||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 726||or less|
Good deal one-way
|C$ 371||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alberta to Chile.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chile from Alberta is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chile with an airline and back to Alberta with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chile from Alberta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "No se diferecia de otras lideas aereas en decadencia."
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Pros: "No food, late by hour"
Cons: "Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!"
Cons: "I wanted an aisle seat."
Pros: "Good snacks, comfortable flight."
Pros: "Crews were friendly"
Pros: "The crew was nice, and they served plenty of drinks. They even give a free light meal on the JFK-LAX flight. Decent in-flight entertainment options and free WiFi for use with WhatsApp and iMessage only."
Cons: "There wasn't nearly enough legroom. The plane was an old 767; it would have been nice to have a power outlet too."
Pros: "Arrived on time"
Cons: "Leg room on modern aircraft seems to get smaller and smaller"
Pros: "Lots of movies to choose from."
Cons: "Delays out of MCI and late arrival, no hope for a decent seat on HNL leg, couldn't sit with husband, huge smelly seat mate, used up 10,000 miles on my account and paid higher price than current ticket price, middle seats, not happy"
Cons: "More print media to read on"
Cons: "The seats were incredibly hard and uncomfortable."
Pros: "Everything went smoothly."
Cons: "Flying from New York to Atlanta on business class there was no access to the lounge because I was not flying to Lima on the same day. I bought the whole international business ticket to Peru together, I don't understand why Delta consider my first portion not part of my international ticket!"
Pros: "During the wait the monitors were turned on and we were able to watch movies"
Cons: "Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time."
Pros: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Cons: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."
Pros: "How friendly all the staff were and how quickly we boarded the plane."
Cons: "How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)"
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Pros: "No issues with the flight. All went as planned."
Pros: "Smooth , fast, comfortable"
Pros: "The crew was gracious and accommodating."
Cons: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."
Pros: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Cons: "More leg room wouldn’t hurt!"
Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."
Pros: "Good choice of video programs."
Cons: "The flight attendant took 25 minutes to appear, and had enough time for one round of service. First class, at least you should get two drinks. Fly basic economy, there just isn’t any reason to fly first class."
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Pros: "I enjoy being a Gold SkyMiles member, which gives me the perk of being in priority boarding. I also enjoy seating in Delta comfort, especially on long flights such as the one to LA. Delta has greatly improved on keeping their passengers entertained by having the latest movies to watch, as well as, satellite television. Additionally, the mobile app is excellent since it allows you to check in and track your luggage."
Cons: "Delta needs to improve their food and snack choices. The snack choices (cookies, chips, fruit, pretzels) wasn't horrible but could be better. As far as food to purchase, Delta's menu is extremely limited and not worth the price of purchasing."
Pros: "One crew member, young dark haired woman, was particularly accommodating. Male attendant was firm and funny."
Cons: "Typical cramped plane, too many planes going out of same gate are simultaneously"
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Pros: "really helpful and friendly service and nice seats."
Pros: "The flight was good. It crashed zero times. I was pleased not to check my carry-on bags. They were attentive in calling for wheelchair assistance for me."
Cons: "Seats are consistently too small."
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "see aqbove"
Cons: "see above"
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Cons: "Nothing. Delta is the best airline in North America"
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Pros: "I got home safe"
Cons: "Plane delayed by over 3 hours and they told me to wait at the airport for 6 hours instead of arriving at the normal international flight arrival times. My day was completely wasted. They offered a replacement plane was old with tiny broken screens, broken seats. It smelled horrible as we were boarding from the tarmac. I'll never eat airplane food again."
Pros: "Crew was all very nice"
Cons: "Flying is always uncomfortable"
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"
Cons: "One hour late after a stay over already 4 hours."
Pros: "Good flight, professional people."
Pros: "No problems curling up against the bulkhead and going to sleep. Crew was very considerate about not broadcasting messages to awaken travelers during this overnight flight."
Cons: "Was a bit warm but in a full plane what can you expect?"
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Pros: "All went well"
Pros: "Smooth flight, fairly comfortable seats in economy with adequate legroom (and I have long legs), flight attendants actually smile and are polite."
Cons: "I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair."
Pros: "The usual efficient, friendly WestJet crew. Nice to fly in one of the new Dreamliner. Super smooth landing."
Cons: "Seat assignments. My husband and I were not assigned seats together, however we were able to sit together because the seat next to me was empty."
Pros: "The dreamliner is an amazing plane. I really liked the window tinting feature it has."
Cons: "Wonderful service in Premium."
Pros: "Crew were nice, everything was on time."
Cons: "Need to use your own device to watch entertainment. No screens."
Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."
Pros: "Did not expect anything but it was actually good and pleasant."
Pros: "The plane was one of their most recent to their fleet of planes. Lots of overhead luggage space and extra leg room. Nice looking on the inside"
Cons: "I like the overall feel to the inside."
Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "Westjet is a good carrier with good equipment , friendly, and on time or early"
Cons: "After paying for an upgrade on seating, I found a dog as my neighbour. I am allergic to dogs but was told to sit down and when plane was full I may find another seat. I sat in my original seat in 14F for the trip so the $60.00 upgrade was wasted and told it is not refundable"
Pros: "Crew was friendly."
Cons: "Lack of maintenance. Seats did not recline, seat in front of me was broken. No reading lights available. One washroom became inoperable. Just showing a lack of maintenance or cost saving measures until new planes are delivered. Not a great impression for a carrier striving to compete against Air Canada. I would say they are competing with Air Transat."
Cons: "Small plane but I know it’s supply and demand"
Pros: "We survived"
Cons: "On an 8 hour flight there’s no complimentary meal. I paid for a meal and it was worse than free plane food and starved for the rest of the trip. The chairs were horribly uncomfortable with no lower back support and we were not even given pillows and blankets. There was also no free entertainment. I rented a tablet and had it taken away an hour before landing while I was in the middle of a movie. I might have been ok with that if the flight attendant had politely asked for it back rather than rudely waving and pointing while I stared at her blankly trying to figure out what she wanted. Next time I’ll pay a bit more for an airline that respects its passengers and our comfort."
Pros: "Before taking this flight, I was very nervous because of all the bad reviews on here and other sites. The only good reviews seemed to be by people from Alberta (not really trustworthy, as they seem to support anything that's from Alberta, and note that Westjet is based in Alberta...). But I was blown away by how organized Westjet was and how nice they were. All the flights were on time (I had a few layovers), the staff was helpful....I really have no complaints. Sure, they don't have a plethora of great in-flight entertainment such as movies, etc. But when I fly, I'd rather pay less, have the staff be nice/organized, and just bring a darn book to entertain me. It was a great first flight with this company. I would fly with them again....and I can't remember the last time I said that about any other airline. So do yourself a favor: Don't listen to the bad reviews on here (unless you're obsessed with in-flight entertainment and big-butt first class seats)."
Cons: "The movie and T.V. show selection was bad. But that's not a big deal for me...."
Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."
Pros: "Crew are always pleasant it just gets a bit too hokey!"
Cons: "Calgary airport for a transfer between Canada and the US is like a bad episode of Monty Python! It takes far too long and is far too dependent on the efficiency of silly tram drivers, baggage handlers who are phantoms and computer efficacy! All I care about at the airport, and all I want from airport staff is ruthless efficiency. Anything besides ruthless efficiency is just obnoxious and wastes my time!! No wifi on the aircraft nothing decent to eat on a flight scheduled during the dinner hour"
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "Excellent staff. I wish american carriers would take lessons from them."
Cons: "I was sitting next to a 5 year-old boy who had a hard time sitting and his mother had nothing for him to do. He kept kicking me, by accident, and was disruptive and noisy. Finally I decided on a counting game with his m &m's and that lasted for about half an hour. I know that West Jet had mo control over this situation."
Pros: "Crew and ground staff exceptional !!"
Pros: "Service crew was so nice and accomodating"
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Pros: "Quick unload"
Cons: "Big delay"
Pros: "Always a good experience travelling with west jet"
Pros: "Not often do you feel like you really "welcomed aboard." This was not the case on our flights to and from Calgary. The staff was friendly and seemed to enjoy their jobs. That was refreshing. I did like the Westjet Connect feature. You don't have a TV screen in the back of each seat. You download the app and you get to watch TV, Movies, News all on your own device for free. A nice plus is that you can change all your devices with USB power port at each seats you never run out of a charge."
Cons: "The only thing that I did dislike was on the return we flew a 737-600 which did not leg room like the 737-800 we flew on first. The under seat storage is skimpy in the middle seat where an entertainment server is located"
Cons: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."
Pros: "staff was great, left and arrived on time and we stayed up in the air!"
Pros: "Check in time"
Cons: "Had to buy food and my luggage which had my medications didn't arrive with me"
Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."
Cons: "So far better than most of the US airline."
Pros: "Friendly cabin crew and great personal help and attention at check in."
Cons: "Nothing comes to mind."
Pros: "Wonderful crew-from the gate to the plane! Everyone was polite and helpful. I will definitely fly WestJet again."
Pros: "Fortunately the plane was not crowded at 9pm and they made up for the 15 minute delay and arrived on time. Everything was pleasant and as expected."
Cons: "Should be more hearty food and more entertainment like tv, movies and radio"
Pros: "Really fast"
Pros: "We got some extra help in the airport :). Thanx"
Pros: "From check-in to cabin crew, everyone seemed helpful and knowledgeable. Flights on time, cabins clean and pleasant, seats comfortable, with good leg room."
Cons: "Entertainment a bit limited."
Pros: "Smoot boarding on time leaving earlier they were we supposed to be everything will be smooth"
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Pros: "My daughter ordered the tickets for us but she didn't pick seats. We forget to pre checked in, either. Our flight was very full so We are so lucky got the first class seats! This is the first time in our life with first class experiences! It was on the July 4th and saw a lots of fireworks in the airplane! We are so exciting! Thank you for West Jet Airline!"
Cons: "Having to pay to watch a movie and ear plugs"
Pros: "Fast efficient service for check in with bags"
Pros: "I am eternally grateful to both the airport and flight staff for letting my boyfriend and I catch this plane. We arrived very late to the airport, very close to the cut off time, and the staff let us try and catch the plane regardless. It was my mothers birthday dinner that night, so I am extremely grateful they let us through to try and make our flight. Thanks WestJet!"
Pros: "Regular seating on this West Jet flight was great, very comfortable with ample room."
Pros: "Cleaniness and timing the most."
Cons: "Snacks could have been better since this is not a short flight."
Pros: "Lots of leg room, definitely love the new planes...lol... polite, friendly, fun, flight attendants."
Cons: "One can get free beer or wine but no tomato juice?"
Pros: "I got motion sickness and they helped me bringing ice to put on my neck. It helped a lot. They were amazing!"
Pros: "The crew were very friendly and the meal I pre-ordered was very nice. Snacks and beverages were complimentary."
Cons: ""Engine trouble" so off the plane and back to the gate. Not much information conveyed to us. Just sitting and waiting. Took off about 2 hours late. No entertainment. $6.99 for a tablet."
Pros: "Cabin crew were excellent Business class seating quite roomy"
Cons: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."
Pros: "The comfort of the new Sears at economy-a class"
Pros: "Personal on board is always great in LATAM"
Cons: "Personal at gate always suckin LATAM They lie in order to push their policies"
Pros: "I got to my destination safely and on time"
Pros: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Cons: "El espacio entre asientos....terrible, una verdadera lata de sardinas."
Pros: "The service on board is very good.when you have a business customer service is almost everything."
Pros: "Flight on time, friendly staff, in flight entertainment, good food. Highly recommend this airline."
Cons: "No complaints everything was great."
Pros: "I was upgraded to premium class. On my way back from Easter Island this was perfect because I had an accident 2 days earlier and needed to out my leg up. The service was great, they maje sure you are comfortabke. The luch very delicious. Thanks for the excellent service"
Cons: "At tge airport in Santiago it was not clear in wich lign I had to wait to check in. I stood about 30 minutes in the wrong one"
Pros: "I love this airline! Service, planes, food."
Pros: "I'm so glad that food was served with reusable metal utensils and that the blankets provided are reused, too."
Cons: "LATAM could do a lot for the environment by recycling bottles and cans from beverages served during the flight."
Pros: "I LOVE that LATAM does not book its flights solid: I love that they leave some empty seats and breathing room-- it makes all the difference in the world. I love that the bathrooms have full length mirrors, hand towelettes, and are well maintained. Most of all, I love how compassionate,patient, and accomodating the flight attendants are."
Cons: "I would have liked for there to be more vegetarian choices-- healthier foods, more veggies, more fruits, rice, less meat. It would be nice to have real milk or cream instead of powder for the coffee; and honey instead of sugar."
Cons: "Comida, al llegar a mi ya no habían opciones."
Pros: "The crew was awesome, very friendly and polite. The flight was smooth."
Cons: "I don't like that you have to pay for a cup of coffee. I understand that for a sandwich or a muffin, but a coffee... come on dude."
Pros: "Service was good... brought me a second meal after first dinner wasn't filling enough. Excellent entertainment system with tons of new hit movies I wanted to watch"
Cons: "Not super comfortable but that's typical for these flights. Waiting a while at baggage claim."
Pros: "Despite being closed out of my flight, LATAM made it relatively inexpensive to change my flight to the next day. But, flying on other airlines out of Santiago, there is really no need to close the flight one hour before flight time. This is a LATAM policy only. I should have been on that flight. My return flight was delayed 3 hours. Go figure."
Cons: "Arrived 50 min before flight, but it was closed and was forced to pay a change fee and arrive 2 days later to Easter Island. There was still plenty of time for me to make that flight, but LATAM's policy of closing flights 1 hr before flight time really screwed me."
Pros: "I like the fact that LATAM is part of the One World alliance"
Cons: "The check-in process was chaotic and they have lost my luggage even though it was a direct flight."
Pros: "Not much"
Cons: "Didn't even offer water, this on a 3 1/2 hour flight, took too long to board, too long to get off...they sold food on the flight, they seemed to cater to whomever wanted to buy food, & like I said offer water to the rest of us. Just an overall horrible flight."
Cons: "No complimentary beverage service I.e. Water or food. On a three hour flight, that is totally unacceptable."
Pros: "Overall I love the professionalism and customer service of LATAM. The interior lighting of the aircraft makes a big difference. The staff is always super polite and friendly. It's my favorite airline."
Cons: "On a 10 hour flight (LAX to Santiago Chile) they should offer more snacks and drinks for people to help themselves to in economy class. Other airlines have water and juice available I felt like I was bothering a crew member every time asked for a glass of water, when I could have just helped myself. Also, maybe have a few light snacks available. After a very light lunch, 8 and a half hours is a very long wait till breakfast!"
Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"
Pros: "Service is exceptional. Most polite staff ever in my flying experience and I'm 28 and have take over 50 flights in my life."
Cons: "-That we needed an app to watch the media. -Seats are smaller than some longer flights, but honestly they were fine. -Boarding takes a while, but I'm not sure there is a good solution. I did like how we loaded the front and back of the plane simultaneously. Good move!"
Pros: "Very friendly staff. Specially crew leader Sandra"
Pros: "Comfortable seats on plane, good food. Good selection of in flight movies and television shows."
Cons: "The boarding process could have been a bit more organized, but it is a small airport and the general line moved quickly."
Pros: "Usb ports in the seats, although the Samsung galaxy note 7 is not allowed to be charged there."
Cons: "Have to wait a little longer for the baggage to come out at the airport."
Pros: "The crew was very attentive, and the meals where good."
Cons: "The flight was delayed 1 hs. which happens, but still...not the best wat to start. The in flight entertainment was only available to those who had a smartphone, tablet or laptop (otherwise there was 1 screen overhead, every other 4/5 rows of seats, playing 1 movie) the problem was then, if I wanted to watch something I would have to drain my phone's battery, and there are no USB ports to recharge, so by the time we land I'd have no mean of communication, that didnt sit well with me."
Pros: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Cons: "It was all very good on the flight TO Lima. No problems."
Pros: "Nothing stewardess mskstewardess"
Cons: "See above"
Pros: "Friendly people and good service."
Cons: "The only bad part was it took nearly an hour to get our luggage. Other flights with LAN seemed more reasonable."
Pros: "Everything was seamless. Glad they are not on strike like Sky!"
Cons: "Everything was fine."
Cons: "Leg room nonexistent."
Pros: "Efficient with good snacks. USB charging plug was a plus."
Pros: "My baggage was delivered on time, really good enterteiment, coke in cans, internet on board."
Cons: "The sits where old and grey, like dirty color. On the middle of the night, a guy smoked inside and the tabaco smell was really strong. He was admonish by the crew but nothing else, toilet was a little bit dirty."
Pros: "Dreamliner is awesome"
Cons: "I am very tall and luckily I got an emergency exit seat. If I had a regular middle aisle seat, I would have been miserable. Also what is with the thimbles of wine? Poor a real glass! The flight is 11 hours. Be more generous with the water. I go to the galley to get a glass. The crew pours me a small cup when I need about liter for 11 hour flight. When I ask for a second glass of water the flight attendants look at me like they want to call the sky marshals. Here is an idea: leave bottles of water and cups out and let people self serve."
Cons: "We were over an hour late taking off from Punta Arenas, with no explanation, and then had to debark at Santiago into buses to be driven to the terminal, taking even more time. The luggage did not come off the plane in a very timely fashion, but the WORST part was trying to make a now rather tight connection to Miami. Totally unhelpful, uncaring staff with little English in the terminal. I had everything I needed for a boarding pass: flight number, flight time, even a gate number, but they effectively wasted all the time I had to make the next flight, with little explanation as to why. How inefficient and wasteful to then have to put me in a hotel, with meals and transfers, and to rebook me for another flight!"
Pros: "Always a pleasure to travel to someplace for the first time. LAN provided access to the VIP lounge which made the experience at the Lima airport very nice. Aside from that the experience was efficient and as expected."
Cons: "There was a LAN strike at airport. No manager from LAN, nor airport came forth for over 2 hours to talk w/ passengers. 8 a.m. flight left at 2 p.m. No apologies given."
Cons: "24 hour delay, second flight returning delayed AGAIN, lost all my luggage and was never returned."
Pros: "The stewardesses were WONDERFUL...so helpful and concerned."
Cons: "Flight delayed 7 hours departing JFK"
Pros: "On time, easy process, made announcements in English , good entertainment"
Cons: "Seats are very close together, minimal leg room, not great snacks"
Pros: "The LAN airline staff is the friendliest staff. They were all smiles and went out of their way to make me feel comfortable. Compared to an American Airlines flight I took on the way back, which was not pleasant at all. The staff really made the flight."
Pros: "The plane was very uncomfortable and there was a 4 hour delay for no obvious reason making the total trip over 20 hours of traveling. Will us Aerolines next time."
Cons: "The seats were very uncomfortable"
Pros: "The entertainment was good for such a flight. Boarding was fast."
Cons: "Food was very basic; neds to be improved cosnideing it is international."
Cons: "No food"
Pros: "The flight and in-flight service were excellent. The LAN support before and after our flight to Argentina has been very good. We are returning early because of a family emergency. LAN processed our change quickly after the initial request was registered. Overall LAN is a great airline."
Cons: "We were supposed to hear back within six hours after we were assigned a request number for our change of flight. We never received a call or an email and had to follow up ourselves after waiting most of the day for a call. Once we got through the change was processed quickly."
Cons: "Airlines does not communicate well internally or with passengers. Was at the airport for 6 hours waiting."
Cons: "They lost my luggage. It has been almost 3 days and I still haven't received it."
Pros: "There was enough room and the food was excellent on the way to our destination. Love that we could pick what we wanted to watch on the international flight. Free snacks and drinks on the national flights."
Cons: "The food was greasy and tasteless on the way back though and all the small national flights had LAN entertainment which was much to be desired. The domestic flights also had less sitting room."
Pros: "All fine"
Cons: "Excellent customer service"
Cons: "Was not able to travel because of the virus, I was suppose to visit my parents"
Pros: "these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff..."
Pros: "Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days."
Cons: "Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport"
Cons: "Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off"
Pros: "On time"
Cons: "Seat space is miserable"
Pros: "Everything was ok except the audio"
Cons: "I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D"
Pros: "The plane had TVs for each seat. The seats had a footrest! Service was awesome."
Pros: "Everything was according to plan, I had no bad experience"
Pros: "Overall, my flights with Aeromexico were smooth and comfortable. I especially appreciated the airport staff allowing me to load a zone ahead of my assigned zone so that I could easily get my viola in an overhead compartment on the plane. Lots of points earned there, thank you!"
Cons: "The crew is rude and not helpful. Had the only seat that did not have a working tv and the crew did not care to fix it or move me while there was open seats on the plane."
Pros: "The crew was very nice helpful and always there in case of questions. We arrived earlier for about 18 minutes it was unexpected but good. Thank you."
Cons: "This time the flight had a no service bathroom in the back so because of that there was a huge line. I think in those situations the first class bathroom should be an option to use it was a little or more than that for some passengers because some times is hard to wait. But first time this happens and is not the crews fault. Thank you"
Pros: "The available entertainment, the amenities, there was no upcharge for things like the ear buds. Bilingual staff that was able to communicate with all guests."
Cons: "Nothing to comment"
Pros: "Todo muy bien"
Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary."
Pros: "Spacious seating, unexpected small meal at 11 pm, Mexican flight staff,(felt like I was in Mexico already)"
Pros: "my bag came back to me without many of my belongings. thanks for hiring such standup folks, aeromexico."
Pros: "Food was good. Flight crew was friendly."
Cons: "El vuelo es helado. Es tarde en la noche y sin mantas!"
Pros: "Food was good"
Cons: "Part of my poor experience was because of lack of knowledge of the staff. 1) We had a round trip from Houston. Our destination was Quito Ecuador with a connection in Mexico city. In Houston we were told that we were suppose to pick up our luggage in Mexico City and take it through immigration (we were told that this was very important) We waited for our luggage but in never arrived. After asking around at the airport we were told that the rule had changed and we did not need to pick up our luggage 2) The planes were old with no entertainment."
Pros: "Everything. The plane 787! Cuauhtémoc beautiful plane inside and out. Great service. Impeccable landing as usual with Aeromexico pilots! Thank you."
Pros: "good service!"
Cons: "both flights were delayed."
Cons: "Transferring in Cancun is a terrible experience."
Pros: "Just OK!"
Cons: "Took forever to take off, AC was nonoperational. Very discomforting!"
Cons: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."
Cons: "Everything. The customer service was horrible. They did not honor the seat reservation and stationed my father in the back of the plane instead of the front of the plane as agreed on my reservations. They charged for baggage. The whole experience was horrible!"
Pros: "The flight was smooth and on time. The basic coach seat was roomy. Good selection of in flight movies and TV shows."
Cons: "The cabin needed a thorough cleaning."
Pros: "I liked the service and the food that was provided."
Cons: "My suitcase was ripped on the back"
Pros: "Best seating I've ever had flying coach on a long (8hr) flight. Boeing 787, great airplane! with the exception of the awful food, great flight."
Cons: "bad, bad food. terrible chicken dinner, even worse pasta, no salt and pepper, a bun that tasted and looked dried and tasteless, no butter."
Pros: "They gave me an emergency row seat and being tall that's great, the food was pretty good and we got free beer."
Cons: "Boarding took along time."
Pros: "On time"
Cons: "No comments"
Pros: "The best seats I have ever had in coach. I am 6’3” and had plenty of legroom. Wonderful seating!"
Cons: "Main meal very bad, tasteless pasta with a dry bun, no butter, no salt and pepper and pudding for a side. Pudding? Really? Probably the worst airline meal I’ve ever had."
Pros: "Excellent flight. Flight attendants were friendly and helpful, For airplane food it was on point. Smooth flight and no delays. Clean plane."
Cons: "There wasn't anything I didn't like about this flight."
Cons: "No solution was provided to travelers who needed to be at the destination on the originally scheduled date. Had to spend a fortune on another airline to get tinny destination as Aeromexico offered (and as of yet still has not) no solution"
Pros: "The crew was courteuos and helpful."
Cons: "Nothing. It was a midnight flight so I tested as best as I could."
Cons: "i was unable to fly due to the Hurricane"
Pros: "Aeromexico provides blankets; particularly useful on this overnight flight. The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! This includes the flight map, although this was not functioning on the Calgary - Mexico City leg of my trip. Cabin staff are friendly and efficient. I paid extra for the exit row on the Calgary-Mexico City leg. Unfortunately, the cabin crew put another passenger in the seat adjacent to me, so I lost my expected room to stretch out. I'm tall, and this really affected my comfort on this long overnight flight."
Cons: "In-flight map wasn't working. Beer, scotch or red wine are not available, although other alcoholic beverages are available, apparently without charge. Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once!"
Cons: "Mexico City Airport Customs and bathrooms"
Pros: "Service from attendsnt"
Cons: "Confort, FOOD"
Cons: "Faster boarding. Decense and luggage arrival."
Cons: "4th row electric switch has not been wking for weeks"
Cons: "The airplane was really old"
Pros: "the inflight movie."
Cons: "The flight was suppose to take off from Mexico City at 945 PM however nobody gave an explanation nobody knew the time or even the GATE I got to the airport at 6 PM, the flight took off at 1210 AM not only that I get on the plane and the AEROMEXICO crew had a really messed up attitude like they didnt care, I wanted to buy a gift for my wife from the magazine they had and the lady with a attitude simply said we dont have it, and I could keep going but It was a really bad experience for me."
Cons: "The airline reps were not very nice and they kept changing the gate"
Cons: "I asked the agent to find us seats with Legroom as i am over 6'2 and mostly legs. he charged us $40 extra per ticket. the seat #'s were 10 E and F so we assumed it was a comfort plus seat.. NOPE! knees against the sat in front of me.. in the CENTER of a 9 seat row. the flight was sold out.. now place to Move.. FURIOUS and feeling ripped off!"
Cons: "A little discouraged that AA doesn’t offer a TV in the headrest for 1st class customers"
Pros: "The choice of new movies!"
Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
Cons: "The flight was delayed for two hours"
Pros: "The crew was great and I really appreciate how they accommodated a family with 4 young children"
Pros: "Crew was good. I slept and they didn't bother me."
Cons: "Nothing I can think of"
Cons: "Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages"
Pros: "AA is always a good time:) I loved the crew, the complimentary service and the comfort"
Pros: "Left lake but still made it on time"
Cons: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"
Cons: "The wifi didn't work very well/at all"
Cons: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."
Pros: "Airline crew was amazing and handled a person in need of medical care great!"
Cons: "The manager at the check in counter was rude and acted as if we were bothering him because we were checking in. He spoke to my husband as if he were a child and kicked another AA staff from behind the desk because he was ‘the manager’. I’ve never witness such unprofessionalism in my life."
Pros: "The flight itself was fine."
Cons: "The gate change was not announced on my phone app (changed from E7 to D49). I hate leaving out of Terminal E at MIA. There is no point to having TSA Pre-Check if you have to stand in line with people who don't have it. I have to remove my liquids and laptop. It's such a shabby, run-down terminal."
Cons: "Nothing. Awesome Customer Service"
Pros: "The crew was amazing! And the seat was comfortable."
Cons: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"
Pros: "Great Airport and easy access to the gates and transportation."
Cons: "my flight kept being pushed back no one said anything my email alerts was quicker"
Cons: "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."
Pros: "Good food onboard and very comfortable seats"
Cons: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."
Pros: "Great customer care"
Pros: "On time and the staff was great"
Pros: "Uneventful, on time, boarded fast."
Cons: "Just an observation, as soon as the plane stops and the fasten seatbelt sign turns off, the first people to stand are all the older white men on the flight. Never noticed that before but I'm sure it's true on most flights. Check your privilege."
Pros: "High end entertainment system."
Cons: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."
Pros: "Went without a hitch"
Cons: "Delayed, old aircraft, no food, no entertainment"
Pros: "Great flight overall"
Cons: "No one to check in our bags"
Cons: "The food is very tasty, but AA has not changed the menu in at least one year."
Pros: "Not over crowded and friendly crew."
Pros: "Free on board entertainment and arrived at same departure gate as my short connecting flight to West Palm Beach"
Cons: "Lost my luggage and flight delayed"
Pros: "Straight flight"
Cons: "How to check-in, had to many steps to find out which airline to login to."
Pros: "Crew were very efficient and kind."
Cons: "It was very cold the entire flight."
Pros: "The flight was ok with no issues once we were in board"
Cons: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"
Pros: "Comfortable and smooth"
Cons: "I loved everything"
Pros: "Plane didn't crash"
Cons: "Tiny seats and no personalized entertainment options. We booked this on British Airways but have pretty much been on American flights on every leg. This made customer service more complicated. And this plane was terribly uncomfortable. Boo!"
Pros: "Crew was friendly and efficient . Liked the option to upgrade to priority boarding, however."
Cons: "Always hard to hear what group is boarding due to poor quality of microphone at desk. Visual reader board would help."
Cons: "Lots of turbulence."
Pros: "Clean, smooth flight, on time."
Cons: "Small plane claustrophobia, entertainment required your own debice"
Pros: "El embarque fue rápido y ordenado."
Cons: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."
Pros: "My flight was first class."
Pros: "I did not actually get to take this flight. My father was placed into hospice right before this trip and passed away about a week later. The airline was kind and sympathetic and refunded the total airfare. They made the whole thing much easier than anticipated."
Cons: "Seat 17F is very short on leg room for a 6 foot man. Flight attendants didn't care and rough landing; pilot needs more practice."
Cons: "No elbow room."
Pros: "Not a good experience so nothing"
Cons: "AA failed to allow me to check in at initial arrival in Grande Prairie airport so I had to rush to get a boarding pass in Calgary where the AA agent told me it was not an AA problem and sent me back to WestJet. WestJet discovered that it was an AA problem and returned me to the AA counter where it was resolved. Then I had to rush to catch the flight and missed any opportunity to have a decent lunch between flights. Then there was no food offered on the AA flight to Dallas."
Pros: "On time, very friendly and accommodating crew!"
Cons: "My screen didn't work BA to Dallas but I didn't ask for help either!"
Pros: "Great Workers, and Super nice staff."
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Pros: "The plane was new on the interior and comfortable."
Pros: "I like the entertainment."
Cons: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."
Airlines flying from Alberta to Chile have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alberta to Chile
Masks required on board, masks provided on flights from Alberta to Chile
Social distancing seating
Middle seats unavailable to book on flights from Alberta to Chile
Testing for antibodies, testing for symptoms for flights from Alberta to Chile
Waiving of change fees. Search flexible flights from Alberta to Chile