I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though.
Pros: "Crew was friendly"
Cons: "On time boarding and departure"
Pros: "The crew was amazing"
Cons: "Cancun airport terrible. Take off line was 20 planes deep on run way. Horrible experience"
Cons: "Everything was great"
Pros: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."
Cons: "Good for now"
Pros: "Crew, movies"
Cons: "Too many announcements. It seems like they were announcing something all the time and it became annoying."
Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Cons: "They need to make more leg room in ALL planes"
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"
Pros: "WiFi and Entertainment"
Cons: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Cons: "First leg the server “ran” the aisle and I missed drinks/snacks twice. Seats are rediculously in lack of leg space hip to knee area—I’m a 5’10” female."
Pros: "Crew was extremely attentive and friendly. I wish Delta's flights were this good inside of the U.S.8"
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Cons: "The seats were very close together which made for an uncomfortable experience due my knee injury and upcoming surgery."
Pros: "Nice crew. Comfortable seats."
Cons: "Peanuts and water was “snack”"
Cons: "There was nothing I didn’t like."
Pros: "Flight was great"
Cons: "The waiting area at gate 47 is a joke. Doesn't anyone care that it was filthy and had 10 seats for passenger waiting to board their flight?"
Pros: "Loved that the pilot or first officer, not sure which, came on the intercom at one point and said they were expecting turbulence ahead so if anyone needed to use the bathroom, right then would be the time to go!! Useful information and much appreciated."
Cons: "Some of the announcements by a female flight attendant were delivered at a very rapid pace and were hard to understand, and my first language is English."
Cons: "It was a 1.5 hour late leaving San Diego (6am flight), one of three bathrooms out, no coffee or tea (wtf?), we circled Atlanta for an hour, ran out of gas, landed in Pensacola, no information, missed the flight to DC ... And it's not even noon"
Pros: "Great comfortable flight"
Cons: "price could be cheaper"
Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."
Pros: "Easy to boar, no delay and arrived on time"
Cons: "One of the flight attendant was a little rude to some passengers."
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Pros: "Seats were comfortable on the smaller plane"
Cons: "Delayed by 3 hours"
Pros: "It landed safely"
Cons: "Delayed take-off, one plane for hour or so."
Pros: "Short, straight-forward flight."
Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"
Pros: "Delta employees knew what they were doing in PV"
Cons: "We were delayed. Then they boarded us and we left the gate to then sit out in the 108F sun. They knew before we pushed back the wheels up time was extended again."
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Pros: "On time Clean airplane Smooth ride Friendly staff"
Pros: "Ease in finding another connecting flight get to Miami when our connection was delayed."
Cons: "Time between connection should be 2+ hours"
Pros: "The airplane"
Cons: "Poor food"
Cons: "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."
Cons: "The entertainment system was extremely difficult to deal with. The screen did not seem receptive to the human finger and often the menu lines were small and very close together, leading to the incorrect item being selected. Finally I gave up and was just trying to put on "my flight", but it just made me take survey after survey, instead of allowing me access to "my flight" information."
Cons: "Had to cancel. Delta will not refund and makes it near impossible to book another flight!"
Pros: "lie flat seats and linens were very comfortable"
Pros: "Delta is cheap, probably for a reason. Also had no food available on a 3 hour flight."
Cons: "Delta lost our bags immediately. We were two hours early and had more than an hour between our connecting flights. Our connecting flights were literally next door to each other. However, our bag didn't make it to the connecting flight. No excuse, no explanation. We were on a 3 night vacation, and we didn't get our bags for more than 30 hours."
Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"