Daily cleaning, installation of cabin HEPA filters on flights from Alberta to St. Louis
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|July||Best time to beat the crowds (5% less expensive on average)|
|September||Most popular time to fly (13% more expensive on average)|
Average price round-trip
|C$ 493||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 275||or less|
Good deal one-way
|C$ 162||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alberta to St. Louis.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to St. Louis from Alberta is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to St. Louis with an airline and back to Alberta with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to St. Louis from Alberta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We were delayed for nearly 4 hours and were stuck on the plane while being lied to telling us “we’re up next to get de-iced then we can take off” then one hour goes by and the same announcement. Will never fly Alaskan again."
Pros: "Great Service"
Pros: "On time departing and landing."
Pros: "Crew was nice and helpful Comfortable Entertainment"
Cons: "Flight delayed 1 hour"
Pros: "All aspects were very good. Non-stop flight to STL a very good option for travel."
Pros: "Flying on a Virgin America plane during the transition and it was a nice comfortable 4 hour flight. No complaints."
Pros: "The crew on both flights were excellent"
Cons: "I didn’t like the fact that when we returned to St Louis our luggage was not here. And to make matters worse there were no Alaska agents to assist us in any shape form or fashion. I made a call and left my name and flight information and hope someone will call me tomorrow with an update on my luggage and have it delivered to my home. Because as of right now we have been traveling almost 24 hours from Alaska to St Louis. Please call me if you need any additional information."
Pros: "Great staff - fun and casual . - price was great"
Pros: "Great newer 737-900"
Cons: "Temperature was too warm for the entire flight. Several asked for more air conditioning"
Pros: "On time departure and arrival, friendly and helpful crew."
Cons: "I tried to get an aisle seat and was told that was what I was assigned when I checked in at Beijing. Even though it was in the Premium section with extra legroom, a middle seat is difficult for a 5' 11" person, especially after flying for as many hours as I flew. I was constantly bumping shoulders with people in the aisle and window seats."
Pros: "Great crew efficient and friendly... really like new Wi-Fi entertainment"
Cons: "I did my checking on line..i got to the airport at 6 am, tried getting my board pass i couldn't. I made line to get help and they told me it was too late. That i had miss my plane!! It was supposed to leave at 7am i had enough time, they said no..had to purchase another ticket for the next day pay $300 more. My family who was at the airport said that flight was delayed by 45 minutes anyway..next day got there at 5am we board the plane and it was still late we were supposed to leave at 7am didn't leave till 7:35am...i am for sure never flying with Alaska airlines anymore..."
Cons: "There was a dog sitting next to me...or should I say half on his owners seat and half on MY seat! Why??? I don't understand why pets need to be in the cabin. There was also a dog across the isle who cried the whole way off and on. Why is it necessary for pets to ride in the same cabin as their humans?? It was a very stressful trip!!"
Pros: "I did not feel well on this flight and had a great experience. The crew was very helpful and kind and attended to my needs."
Pros: "Punctual, professional and comfortable. This airline has never disappointed me. I appreciate the seat availability and the staff are always so very pleasant. Well done."
Cons: "My return flight has a child seated behind me. Not great."
Pros: "Price quick boarding. Great staff comped my checked bag. Not overbooked. Prompt beverages. Love it!"
Cons: "Nothing! I almost even signed up for the credit card lol"
Pros: "i got a good window seat"
Cons: "didnt like the hour delay, but what can you do"
Cons: "The flight was delayed 1 1/2 hrs waiting for a crew member to arrive! The flight attendant was unpleasant."
Pros: "Boarding the flight was easier than most flights that I have been on and the crew was fairly helpful when it came to needing help with anything."
Cons: "The WiFi that is provided is horrible. One second it would work and the next it would not. Not a lot of choices when it comes to food for purchase on the flight and you get tired of the same thing being offered every single flight."
Pros: "It was a direct flight and quick boarding. Pilots did a great job being on time...Alaska Airlines made up 45 mins to and was on time from Portland, Or..."
Pros: "Everything went smoothly, and the crew was very friendly and helpful."
Pros: "No problems great service"
Cons: "lost my baggage, huge pain in the butt. At least they said they'd cover everything. We'll see what happens."
Pros: "Customer service the people are always amazing! My 6 yr old daughter and I had assigned seats apart and they had no problem getting us together I appreciated it. Also when we had a delay they gave us food vouchers which helped me and my children out."
Cons: "3 hr delay but glad they got it all fixed. Also a little confusion when boarding they left out a few rows and skipped us but no biggie we all get on the plane."
Pros: "I love the boarding process. It only makes sense to board the back of the plane first. Finally! They have nice size overhead bins. Love the charging ports in the back of the seats. It seems like someone finally thought through the flight process. Even with a little turbulence the landing was smooth and just a little early."
Cons: "Not their fault, but not a fan of long layovers. Anything over an hour to an hour and a half is a pain."
Pros: "The crew was excellent"
Pros: "arrived very close to on time staff were quite pleasant"
Cons: "small child (3-4y) climbing on seats - standing with one foot on each seat , straddling the aisle, and walking in aisle - at times when both seat belt sign was on and off (zero attempt by parents to have them stop - laughing at the antics and/or dad playing video games) I could not get the gogo app to work to watch the "free streaming" movies"
Pros: "the digital boarding pass is great. The food tasted good but was costly."
Cons: "it was hot on the plane. a 4 hour flight and you have to pay for food?"
Pros: "I did not eat on flight , just had the drink that was offered. Also did not use the entertainment offered. It was nice that both were available."
Cons: "no chargers"
Pros: "Completely full flight but loaded quickly and attendants were great!"
Pros: "The crew was great! Humorous, courteous, and helped passengers feel relaxed. Coffee and biscoff cookies are awesome. Also enjoy when they come by a second time to see if you'd like more to drink."
Cons: "Seating was tight and uncomfortable"
Pros: "Loved the charging ports..My fruit and cheese tray was actually fabulous. Boarding was done fairly quickly and we even left a few minutes early."
Pros: "Everything was wonderful. I especially enjoyed the free wifi so I could text my husband to let him know that I was going to be landing a little bit early!"
Pros: "The flight from St. Louis to Seattle was delightful. The crew were top notch and provided good food, snacks & drinks. All of which I endulged. We landed on time..... but that's where the good times come to an end."
Cons: "55min wait on the after landing. Another hr to get bags. Roughly 2 hr delay. Also, having the return to SeaTac after taking off due to mechanical failure. Rrrr! 4 cancellations thanks to the snow and the port of Seattle with their "Regulations""
Cons: "Overcharged for cramped seats plus no entertainment ."
Pros: "it is too short time to catch this flight between two flights.so i didn't catch it,but they give next flight to stlouis,unfortunately the flight time is too late.hope next time can have a longer time between the two flights.because they saled together,it is good to think about the foreign passengers."
Pros: "Staff and crew were very friendly and accommodating. Flight was good and on time."
Cons: "I had arrived from Ft. McMurray more than 3 hours before my connection, but was was paged for a search just 30 minutes before my flight boarded. Delays in security meeting me almost made me miss my flight. I didn't understand why they waited so long to do the search. It should have been done when I first got there."
Cons: "The check in process was cumbersome with being able to partially get checked in at a computer kiosk and then having to wait in line to see an agent while other people are jumping the queue and not having to wait... then having stood in line for 10 minutes an agent tells you that you could have been in the "fast" lane... but there is no or little signage indicating which line you should be in.... that's frustrating. Don't expect your customers to be unconsciously aware of all of your convoluted business practices... put some signs out... we at least like a hint. Other than that, for air travel it was a very good experience."
Pros: "Comfortable aircraft. Makes sense to board back of plane first"
Cons: "I was offered water, wine or orange juice but told there wasn't time to offer full beverage options because the flight wasn't long enough. Though the cart was fully stocked. How could it take more time to pour ginger ale than water? Made no sense."
Pros: "Smooth, clean, on time, ease of all!"
Pros: "It was great"
Pros: "Everything was great!"
Pros: "I was able to get an earlier flight."
Cons: "Did not buy food. Don't think I was offered tablet for movie."
Pros: "The attindent kept people seated till we stopped"
Cons: "The seats wouldn't recline."
Pros: "Flight was smooth for most of it. Free Mai tai at the end was a bonus!"
Cons: "It may have been because I was next to an engine... :) but I couldn't hear them on the speaker. I missed all the announcements."
Pros: "Seating was tight."
Cons: "Had a middle seat with a large person on one side. Ask to move to an empty seat, was told no would have to buy another ticket."
Pros: "Yes crew was amazing"
Cons: "May be more frequent hydration"
Pros: "No food, late by hour"
Pros: "Good snacks, comfortable flight."
Pros: "Service by crew. I was flying economy but it was par to business class."
Pros: "All was good"
Cons: "All was good"
Cons: "THE FLIGHT WAS 5 HOURS LATE"
Pros: "I did get home eventually"
Cons: "Flight was delayed. Seats are cramped."
Pros: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Cons: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."
Pros: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Cons: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Cons: "We had to wait 10+ minutes to park in Boston. We arrived early but didn't park until past the projected time of arrival."
Pros: "Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly."
Cons: "nothing realy"
Cons: "I was delayed over 2 hours"
Cons: "Too many interruptions on the inflight entertainment."
Pros: "Good staff, plenty of room, comfortable flight, smooth flight"
Cons: "Some passengers behind me didn’t get snacks and drink"
Pros: "I love the in-flight movies!"
Cons: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."
Cons: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"
Pros: "Good choice of video programs."
Cons: "The flight attendant took 25 minutes to appear, and had enough time for one round of service. First class, at least you should get two drinks. Fly basic economy, there just isn’t any reason to fly first class."
Cons: "Direct flight, on time arrival"
Pros: "i fell asleep until we arrive to STL."
Pros: "Seat back movies Staff was attentive and patient with my sick teen daughter."
Cons: "Old plane with no seat back entertainment on one leg of journey."
Pros: "The flight was ontime, boarding was okay. Disembarking seemed a little slow."
Cons: "Seats have gotten narrower and closer together and it was a new plane which seemed to have more slope to the wall which meant even less room in the window seat. Too warm in the plane"
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Cons: "Nothing. Delta is the best airline in North America"
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Cons: "Chaos at gates. Changed gate 3 times. No real updates."
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Pros: "Everything went smoothly."
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Cons: "One hour late after a stay over already 4 hours."
Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."
Pros: "Great (seemed like unusually friendly and helpful) crew. Plenty of carry on baggage room."
Cons: "Seats didn't recline. Plane hot initially and couldn't be cooled down until airborne."
Pros: "Good flight, professional people."
Pros: "Did not eat or use entertainment."
Pros: "Boarding time and schedules were as expected or faster and good attention from the flight crew."
Cons: "Breakfast was mediocre for First Class."
Pros: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Pros: "All went well"
Pros: "Relatively painless."
Cons: "I do not like the seating and the need to be on a regional jet for more than an hour. Delta should think about passenger comfort when they consider their bottom line. You'll lose me as a customer."
Pros: "Excellent flight. Nice new aircraft."
Pros: "Smooth flight, fairly comfortable seats in economy with adequate legroom (and I have long legs), flight attendants actually smile and are polite."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Pros: "On time, nice crew."
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Pros: "They got us from A to B without any problems."
Cons: "Efficient to the point of robotic."
Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"
Cons: "I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair."
Pros: "The usual efficient, friendly WestJet crew. Nice to fly in one of the new Dreamliner. Super smooth landing."
Cons: "Seat assignments. My husband and I were not assigned seats together, however we were able to sit together because the seat next to me was empty."
Pros: "The dreamliner is an amazing plane. I really liked the window tinting feature it has."
Cons: "Wonderful service in Premium."
Pros: "Crew were nice, everything was on time."
Cons: "Need to use your own device to watch entertainment. No screens."
Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."
Pros: "Did not expect anything but it was actually good and pleasant."
Pros: "The plane was one of their most recent to their fleet of planes. Lots of overhead luggage space and extra leg room. Nice looking on the inside"
Cons: "I like the overall feel to the inside."
Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "Westjet is a good carrier with good equipment , friendly, and on time or early"
Cons: "After paying for an upgrade on seating, I found a dog as my neighbour. I am allergic to dogs but was told to sit down and when plane was full I may find another seat. I sat in my original seat in 14F for the trip so the $60.00 upgrade was wasted and told it is not refundable"
Pros: "Crew was friendly."
Cons: "Lack of maintenance. Seats did not recline, seat in front of me was broken. No reading lights available. One washroom became inoperable. Just showing a lack of maintenance or cost saving measures until new planes are delivered. Not a great impression for a carrier striving to compete against Air Canada. I would say they are competing with Air Transat."
Cons: "Small plane but I know it’s supply and demand"
Pros: "We survived"
Cons: "On an 8 hour flight there’s no complimentary meal. I paid for a meal and it was worse than free plane food and starved for the rest of the trip. The chairs were horribly uncomfortable with no lower back support and we were not even given pillows and blankets. There was also no free entertainment. I rented a tablet and had it taken away an hour before landing while I was in the middle of a movie. I might have been ok with that if the flight attendant had politely asked for it back rather than rudely waving and pointing while I stared at her blankly trying to figure out what she wanted. Next time I’ll pay a bit more for an airline that respects its passengers and our comfort."
Pros: "Before taking this flight, I was very nervous because of all the bad reviews on here and other sites. The only good reviews seemed to be by people from Alberta (not really trustworthy, as they seem to support anything that's from Alberta, and note that Westjet is based in Alberta...). But I was blown away by how organized Westjet was and how nice they were. All the flights were on time (I had a few layovers), the staff was helpful....I really have no complaints. Sure, they don't have a plethora of great in-flight entertainment such as movies, etc. But when I fly, I'd rather pay less, have the staff be nice/organized, and just bring a darn book to entertain me. It was a great first flight with this company. I would fly with them again....and I can't remember the last time I said that about any other airline. So do yourself a favor: Don't listen to the bad reviews on here (unless you're obsessed with in-flight entertainment and big-butt first class seats)."
Cons: "The movie and T.V. show selection was bad. But that's not a big deal for me...."
Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."
Pros: "Crew are always pleasant it just gets a bit too hokey!"
Cons: "Calgary airport for a transfer between Canada and the US is like a bad episode of Monty Python! It takes far too long and is far too dependent on the efficiency of silly tram drivers, baggage handlers who are phantoms and computer efficacy! All I care about at the airport, and all I want from airport staff is ruthless efficiency. Anything besides ruthless efficiency is just obnoxious and wastes my time!! No wifi on the aircraft nothing decent to eat on a flight scheduled during the dinner hour"
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "Excellent staff. I wish american carriers would take lessons from them."
Cons: "I was sitting next to a 5 year-old boy who had a hard time sitting and his mother had nothing for him to do. He kept kicking me, by accident, and was disruptive and noisy. Finally I decided on a counting game with his m &m's and that lasted for about half an hour. I know that West Jet had mo control over this situation."
Pros: "Crew and ground staff exceptional !!"
Pros: "Service crew was so nice and accomodating"
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Pros: "Quick unload"
Cons: "Big delay"
Pros: "Always a good experience travelling with west jet"
Pros: "Not often do you feel like you really "welcomed aboard." This was not the case on our flights to and from Calgary. The staff was friendly and seemed to enjoy their jobs. That was refreshing. I did like the Westjet Connect feature. You don't have a TV screen in the back of each seat. You download the app and you get to watch TV, Movies, News all on your own device for free. A nice plus is that you can change all your devices with USB power port at each seats you never run out of a charge."
Cons: "The only thing that I did dislike was on the return we flew a 737-600 which did not leg room like the 737-800 we flew on first. The under seat storage is skimpy in the middle seat where an entertainment server is located"
Cons: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."
Pros: "staff was great, left and arrived on time and we stayed up in the air!"
Pros: "Check in time"
Cons: "Had to buy food and my luggage which had my medications didn't arrive with me"
Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."
Cons: "So far better than most of the US airline."
Pros: "Friendly cabin crew and great personal help and attention at check in."
Cons: "Nothing comes to mind."
Pros: "Wonderful crew-from the gate to the plane! Everyone was polite and helpful. I will definitely fly WestJet again."
Pros: "Fortunately the plane was not crowded at 9pm and they made up for the 15 minute delay and arrived on time. Everything was pleasant and as expected."
Cons: "Should be more hearty food and more entertainment like tv, movies and radio"
Pros: "Really fast"
Pros: "We got some extra help in the airport :). Thanx"
Pros: "From check-in to cabin crew, everyone seemed helpful and knowledgeable. Flights on time, cabins clean and pleasant, seats comfortable, with good leg room."
Cons: "Entertainment a bit limited."
Pros: "Smoot boarding on time leaving earlier they were we supposed to be everything will be smooth"
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Pros: "My daughter ordered the tickets for us but she didn't pick seats. We forget to pre checked in, either. Our flight was very full so We are so lucky got the first class seats! This is the first time in our life with first class experiences! It was on the July 4th and saw a lots of fireworks in the airplane! We are so exciting! Thank you for West Jet Airline!"
Cons: "Having to pay to watch a movie and ear plugs"
Pros: "Fast efficient service for check in with bags"
Pros: "I am eternally grateful to both the airport and flight staff for letting my boyfriend and I catch this plane. We arrived very late to the airport, very close to the cut off time, and the staff let us try and catch the plane regardless. It was my mothers birthday dinner that night, so I am extremely grateful they let us through to try and make our flight. Thanks WestJet!"
Pros: "Regular seating on this West Jet flight was great, very comfortable with ample room."
Pros: "Cleaniness and timing the most."
Cons: "Snacks could have been better since this is not a short flight."
Pros: "Lots of leg room, definitely love the new planes...lol... polite, friendly, fun, flight attendants."
Cons: "One can get free beer or wine but no tomato juice?"
Pros: "I got motion sickness and they helped me bringing ice to put on my neck. It helped a lot. They were amazing!"
Pros: "The crew were very friendly and the meal I pre-ordered was very nice. Snacks and beverages were complimentary."
Cons: ""Engine trouble" so off the plane and back to the gate. Not much information conveyed to us. Just sitting and waiting. Took off about 2 hours late. No entertainment. $6.99 for a tablet."
Pros: "Gate side crew was amazing in providing repeated delay updates."
Cons: "6:34 flight was delayed until 1:00 am due to not having a pilot. No weather issues just no pilot, poor staffing. Unacceptable."
Pros: "Left lake but still made it on time"
Cons: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."
Cons: "Seat space"
Cons: "Delayed three hours with no communication or compensation. Poor customer service"
Cons: "Person in front of me had seat reclined from take off to landing. Nobody checked. Nobody told him it had to be upright during takeoff and landing. I believe that is a safety issue. Isn’t that why the flight attendants are there?"
Cons: "Better communication about handicap persons. I called twice and notified two people about my mom and her wheelchair but no one tells the gate to put a ramp up to the regional jet on the tarmac. Three ring circus as usual ."
Pros: "Arrived early. Friendly pilot."
Cons: "Attendant did not offer snack choice."
Pros: "Crew friendly and accommodating, even on short flight"
Cons: "Good - no complaints."
Cons: "6 hour mechanical delay"
Cons: "First flight delayed 45 min, then cancelled. 2nd flight 3 hrs later."
Cons: "I’m not sure how this flight was as I missed it due to a delay from YYZ to ORD"
Pros: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Pros: "Clean, Friendly flight attendant"
Cons: "I don’t understand how a brief meaning less than 30 minutes thunderstorm can cause a five hour delay. Every time I take the route from DCA to STL American is always really late"
Pros: "crew was pleasant"
Pros: "My flight was fine - I paid for a Premium Seat, which also allowed me a premium boarding position, which I highly recommend for anyone flying. The seat was comfortable, the staff was very friendly and I really liked the in-flight entertainment."
Cons: "At the DFW security post for my gate, there was NO TSA-pre. That service stops at 7pm. I would think at a major airport like DFW where American Airlines has a hub, they would make sure to staff that longer. Just getting to keep my shoes on, while having to drag all my electronics and liquids out, take my coat and belt off, etc. is not acceptable. AA should put the pressure on DFW to treat their customers better!"
Pros: "Great pilot. Outstanding control over the plane. Arrived an hour and a half before originally forecasted three days prior."
Cons: "Flight was delayed almost two hours due to crew staffing issues."
Pros: "Flight crew very friendly."
Cons: "Everything was as expected. 1 star on entertainment as there was none. Would have liked to have been able to get 3 seats together without extra charges."
Cons: "It was nice. And boarding was good too."
Pros: "This flight is the normal nonstop from Mia to StL. The seating is tight but not completely uncomfortable."
Cons: "I just had knee replacement 4 1/2 months ago. It was difficult to fully extend my leg under the seat in front of me because the space between rows has shrunk to include more seating."
Cons: "the fly got delayed for more than 3 hours."
Pros: "The flight was ok with no issues once we were in board"
Cons: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"
Cons: "There was just an announcement that the refreshments will be served shortly but there were no refreshments. Take off and landing was horrible. Flight was shaking way more than usual."
Pros: "It was easy to travel"
Cons: "Too many delays. Having to de-board after boarding."
Cons: "Plane was not board on time. Delayed taking off."
Pros: "The middle seat was empty I had an aisle seat. That was wonderful."
Cons: "No wifi screens for books or movies but I had my iPhone."
Pros: "Easy and customer service at lax was awesome and very helpful!!!"
Cons: "The 45 minute bag time that's it may or may not be able to go 45 mins within boarding ."
Pros: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"
Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."
Pros: "Why would a jet this size wobble all the way across the Atlantic! The pretzels were even stale, and they served a "pizza" that was a stale mini loaf with sauce and a little mozzarella. People were starving when breakfast was served. The thermostat fluctuated from horribly hot to freeing - for 14 hrs. The crew slammed things down on table trays, grumped, were giving harsh orders to patrons rather than gently directing them. These ladies do not enjoy their job. I am done with Delta. We were also an hour late taking off due to a door on a cargo hold not closing. I was embarrassed that our Aussie friends experienced this as their first American flight."
Cons: "Food, attitude of flight attendants, comfort of cabin. Pilot took charge of thermostat issue and kept us informed in a friendly manner regarding the status of our take off and flight progress."
Pros: "On time"
Cons: "Boarding numbers"
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Cons: "Seemed to be an unnecessary delay in departing a half hour late"
Cons: "I nearly missed my flight because I did not have a seat for a flight that I bought a ticket for at full price. Which, would lead one to believe that I would have a seat on said flight. However, coming to the gate an hour before boarding the personnel working gate the said he was having computer difficulties and could not get me a seat and it would be 10 min. I continued to return till boarding to find out I had no seat and I was on standby. Upon going to customer service they replied the airline oversold tickets and every airline does this as if to make this practice ok. Well being in sales myself and if I were to sell x amount of product to one customer ( or several) I better make sure I have it all there to deliver. People rely on you schedule wise. It nearly shot a meeting I had to make in the foot. Very disappointed with the airline and the way things were handled."
Cons: "Forced to check my carry on. Took 30min for the bags to come out on the carousel. Which is why i never check my bag."
Pros: "Speedy boarding"
Cons: "Unmotivated crew, uncomfortable seats."
Pros: "We boarded fast and the flight was smooth. The crew was very friendly."
Cons: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."
Pros: "very friendly staff"
Pros: "Nothing to expect from Domestic fight."
Cons: "Boarding was chaotic, with people sitting in wrong seats and walking the wrong way down the plane. Crew were not especially friendly. I know it was at the tail end of a long Sunday, but it wasn't impressive."
Pros: "Plane was ancient"
Pros: "Entertainment, 110 plugins for devices, internet."
Cons: "only free meal option was cinnamon cookies."
Pros: "All flights were on time Greatly enjoyed the trip"
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "It took off on time and life was good."
Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."
Pros: "The people"
Cons: "The seats are too small I'm 6'1 and that's not that tall"
Cons: "IT WAS AMERICAN NOT ALASKA!!!!! ALMOST MISSED MY FLIGHT!!!!!"
Pros: "Friendly crew."
Cons: "Being 6' 4'' becomes an issue with modern seats."
Pros: "The flight attendants were nice."
Cons: "Paid extra for a little bit more leg room and ONE free drink which I had to remind them it was free. My seat didn't recline. My Tuscan Wrap was tasteless -- no it tasted like sawdust, and the food was not even complimentary with the "plus" charges like it is on Westjet. No preboarding traveling with a pet. ☹️"
Pros: "The service"
Cons: "Nothing so far, thanks."
Cons: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."
Pros: "Great staff on plane"
Cons: "Plane was overweight due to the plane carrying luggage from a previous flight. This is poor logistics planning on Air Canada. We were delayed by an hour and waited inside the plane on the tarmac while they removed the extra luggage to reduce weight."
Cons: "No offer to have transportation to gate. I am disabled and had a very long walk."
Pros: "Friendly crew"
Cons: "Cramped seats"
Pros: "Flight attendants were friendly and helpful."
Pros: "Calgary airport first and foremost went above and beyond for me. The flight then after was the same, friendly attendants, great smooth flight. 5 stars for staff."
Cons: "The headphones are bad, i had my own headphones so it was fine. I did go w the air canada ones first just out of convenience, but they were fuzzy, probably would have ruined the movies."
Pros: "Flight crew was vey nice and flight was on time."
Pros: "This was a boring flight which is a good thing, no drama, no mechanical problems, no weather problems. More leg room than an overseas flight."
Cons: "Flight late (30 minutes) as mostly with Air Canada, fortunately not cancelled this time as also common with Air Canada short distance flights Not enough space in overhead compartments for carry on. The lady at the boarding makes it sound like that is the passengers fault."
Cons: "Many connecting flights jammed together F terminal at YYZ. SOME thing caused delay after delay. This really messed up baggage people. Once we boarded after like - 10 delays and a gate change, there were NUMEROUS whole-flight mixups with luggage - so many similar flight numbers traveling to same destination and whole flights awaiting their luggage. Our party of four had our luggage spread through THREE different planes. WTH? No customer service at DTW once we arrived and there were so many livid people. Absolutely awful. We were supposed to arrive at 5PM and it's now 3:11AM. My son just completed filing a luggage claim loss. And we are off to drive home to Grand Rapids two hours away. Nightmare."
Pros: "Friendly service by captain and crew. Frequent information provided abut flight."
Cons: "Food was available for purchase. Only small beverage served with mini sized snacks."
Cons: "The seats are small and uncomfortable"
Pros: "Very good overall."
Cons: "Entertainment selection poor and dated."
Pros: "The crew to Calgary was wonderful. Flights were on time. Airbus was comfortable and quiet."
Cons: "The crew from Calgary to Toronto was average - not pleasant...."
Cons: "For an overnight flight I would have expected the lights to be turned off, or at least dimmed. My plan to sleep and enjoy my day of return did not go ask planned."
Pros: "Seat is not too crowded"
Cons: "No snacks"
Cons: "We were already running late when during take off, one of the engines malfunctioned and we had to emergency break on the runway and go back to the gate. Because it was unexpected, we had to wait even longer for a gate to become available. We then had to re go through customs and get our bags then wait in line again at the counter to schedule our flight for the next day. Thankfully we were given a hotel room and money for food. Very scary experience overall on the runway, but they tried to handle it as smoothly as possible under the unusual circumstances."
Cons: "Late arriving because of out delay from the original flight and missedvout on our hotel booking"
Pros: "loved the free movies"
Pros: "Crew was great"
Cons: "Seats were to close together"
Cons: "The 2 hour delay."
Pros: "I didn't like anything."
Cons: "I was stuck in immigration for about an hour. The screening process at this airport is so laborious. You have to wait on a bench until they call your name and they don't care if your flight is about to be boarding. I understand that immigration is necessary but they could at least have people form a queue instead of having us wait for our names to be called. I told them that my flight would be boarding in 25 minutes and they told me "Oh, don't worry, they'll just put you on the next flight". But when I got to my airline to check in, they charged me $150. I needed that $150 to pay some bills when I got back home."
Pros: "Great food, attentive service and comfortable seating"
Pros: "Entertainment system. Flight crew."
Cons: "The flight was delayed which is fine. I attempted to go to the desk for a food voucher but they didn't have enough workers and were focused on getting people with connections onto another flight and told me to wait. When we reboarded, we were offered vouchers for the airport we were leaving that would expire the next day, which is essentially useless."
Pros: "The flight back to Newark was good. Boarding was smooth and crew kept walking around with water to keep everyone hydrated."
Cons: "The plane was old and cramped and entertainment system had issues. Movie choices were not that great."
Pros: "easy flight"
Cons: "small flights"
Cons: "Screaming kids right behind me for 3 1/2 of the 4 hour flight"
Pros: "Kind crew"
Cons: "Littled staffed"
Cons: "I had to leave"
Pros: "Once again, being on time was important to me. Crew members were nice."
Cons: "I wish they would've offered free snacks on this flight given how long it was. It would've also been to nice to have been forewarned about needing to go through security again, as I had a U.S. connection from Toronto. That takes a lot of time, even with a bit of a layover."
Pros: "Not too crowded"
Cons: "Flight was late by over an hour."
Pros: "The staff were very friendly."
Cons: "Some of the equipment on the airplane didn't work. TV monitors."
Pros: "Flight attendants"
Cons: "-majority of tvs were shorted out and not working -plane was heavily delayed so didn't make second transfer flight -one attendant gave us wrong directions to next gate at LAX -LAX airport was under heavy construction which delayed gating gate to gate -Customer service offered no options to how to get to San Diego -now we are in debt with a car rental, gas, and having to go back to the airport twice for the baggage -most likely won't be using United Airlines again"
Pros: "This was the absolute worst experience of my life. Out flight from Calgary to LAX was on the complete other side of the airport than our connector to San Diego. After a delay we had a short amount of time to get to the next flight. We literally were told to just cross the parking lot. Well... that ended up being a 25 minute run across the airport to only have to go thru security again. After navigating construction and parking structures we got to our gate 10 minutes late and would not be let on the flight. There was zero communication, sympathy or help from the United Airlines staff. We were told it was not their problem because we came in through Air Canada- BUT we booked through United! All in all it was an absolute nightmare that ended in us renting a car at 12am and driving back to San Diego with zero compensation from United Airlines"
Cons: "No communication between airlines! No customer service to fix their lack of planning and communication. Just terrible all around"
Pros: "Decent movie and game selections."
Cons: "The flight attendants seemed unhappy, sassy and got frustrated easily."
Pros: "Nice staff. Comfortable"
Cons: "Return flight delayed. No Reason given"
Cons: "Being next to toilets at bulkhead. People queing for bathroom in the extra leg space. I was on the outside seat and people constantly brushed past me and often grabbed hold of the moveable TV set in the dark to steady themselves knocking it. I paid extra money and had more problems. Listened to constant bathroom flushing and odors. Not ideal!"
Cons: "The person checking me in to getting seat assignment must have been having a bad day. She was downright rude."
Pros: "This flight was okay since United Airlines operated it for Air Canada."
Cons: "You had to pay to watch movies."
Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."
Cons: "No complementary food"
Pros: "It was a short flight so even if it was bad I wouldn't have minded that much but the plane was clean and smelled nice. Flight was very uneventful which is good."
Cons: "I have no complaints."
Pros: "Run by united but more efficient than a recent Air Canada flight."
Cons: "3 hour flight and had to pay extra for entertainment. Only two biscuits given for food. Cramped seats for anyone 6ft tall."
Cons: "Cramped leg room"
Pros: "Although I had to fast forward to get to the end of the movie I did enjoy it."
Pros: "Just awful"
Airlines flying from Alberta to St. Louis have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alberta to St. Louis
Masks required on board, masks provided on flights from Alberta to St. Louis
Social distancing seating
Middle seats unavailable to book on flights from Alberta to St. Louis
Testing for antibodies, testing for symptoms for flights from Alberta to St. Louis
Waiving of change fees. Search flexible flights from Alberta to St. Louis