Pros: "Crew took pains to space people apart."
Cons: "Temperature was too warm."
Pros: "The fact that military personnel and retired military personnel and their spouse can check in luggage for free. The check in crew was also very courteous."
Pros: "It ran on time. The pilot landed the plane without a big jolt. We could board and deplane using 2 exits."
Cons: "Seat space"
Pros: "The crew are very genuine and friendly. Very accommodating."
Cons: "More comfortable seats"
Pros: "Rotten stuff cancels out the good doesn't it. Be great if you could take some courses from Stephen Covey as you are missing some skills sets in hospitality. And stop being so cheap with the 3rd rate old old movies!"
Cons: "I did not appreciate having the second row to the last on my 2nd plane coming back - I only had a turn around time of 20 minutes to catch my third Westjet flight. When we asked if the plane would wait for us - your crew just laughed in our faces."
Pros: "Getting home"
Cons: "Not having a 6 hour delay"
Pros: "Great, friendly crew in this scenic trip across to Victoria. Nice new aircraft operating this route."
Pros: "Cheerfulness of WestJet employees."
Cons: "Seat comfort; seats hard. Person next to me average size but still spilled into my seat with “man-spreading” and shoulders."
Pros: "Efficient crew and reasonable seating"
Cons: "Need more legroom or a device to fold passenger legs for the flight duration..."
Cons: "More room and newer comfortable seats."
Pros: "Crew was good. Seats need to be updated and are confining. I appreciated being able to disembark through front and rear door."
Cons: "More space between the seats."
Pros: "Flight times"
Cons: "Not having delayed luggage"
Cons: "Nothing. On time and great service"
Pros: "The crew were great! Ingrid was so sweet as soon as I stepped on board !"
Pros: "Flights on time. Crews are awesome"
Pros: "Yes they were so great will fly again with them"
Cons: "Nothing your awesome"
Pros: "I was able too have ice with my water was great got dehydrated quick probably nerves"
Cons: "Everything was fine"
Pros: "Seat was just ok. Crew was great."
Cons: "Boarded pretty late, messed up my plans."
Pros: "Yes the crew was professional and pleasant."
Cons: "We were delayed because there was something wrong with the manifest (said we were headed for New York rather than Halifax?) One of the staff members at the departure area was very difficult to understand as he did not have a good command of the English Language."
Cons: "two hours late despite perfect weather. Was pumped numerous times by the staff"
Pros: "Nice friendly organized expedient"
Cons: "I mean. It’s budget travel with water and a cookie in tiny seats."
Pros: "Flight was in time. Very important."
Cons: "Advance warning that we were boarding OUTSIDE on the tarmac! It was -30 degrees. An announcement that coffee service would not be available would have been a courtesy."
Pros: "Friendly crew"
Cons: "Gluten free snack option"
Pros: "The crew were very helpful, friendly and the service great!"
Cons: "Change up the snacks. Frequent flyers get tired of cookies or pretzels."
Cons: "Missed connection"
Cons: "Poor seats. Very uncomfortable and hard. Poor food and tv was not working the entire flight. No internet to watch on your own either. Over all uncomfortable, boring and poor quality."
Pros: "Lovely flight everyone"
Pros: "Crew was nice"
Cons: "Not a lot of space to actually relax. Hardly enough leg room and no elbow room between me and the person next to me. Left with pain in my back and cramped legs"
Cons: "My flight got cancelled. They flew a plane with 2 empty seats to my destination while I got re-routed on a big detour. They flew empty seats to my destination while I begged to be put on the flight. Westjetters do not care!"
Pros: "on time"
Cons: "Having rushed to make the connection only to find no sandwiches to buy, we were hungry."
Cons: "There was no food or entertainment provided. The flight was late to take off due to a repair with carpet In the plane and have to wait in the concourse."
Pros: "I love westjet"
Cons: "I would prefer brewed coffee over instant"
Pros: "Crew were cordial and we had a good service"
Pros: "Staff very good...."
Cons: "No room to stretch, other than that good"
Pros: "Very friendly staff"
Pros: "I thought it was a one hour flight - it would have been nice to be informed that there was a time change and it was really a two hour flight"
Pros: "Staff was exceedingly kind to each passenger which leaves a good feeling"
Pros: "Crew was pleasant and curious."
Cons: "Take off(personal thing)"
Cons: "Had a booking error. Tried to contact you to remedy. Can't get in contact with you. Thankfully Westjet solved it when it was your responsibility. WILL NEVER BOOK THROUGH YOU AGAIN!"
Pros: "On time ... efficient and kind people"
Pros: "On time & all staff were great"
Cons: "I rarely purchase food on a flight. This time I saw something on the menu I wanted & they didn't have it"
Pros: "That westjet was amazing and fixed your screw up"
Cons: "You booked me the opposite way as in to kelowna from Victoria when my destination was victoria and same thing on the way back. Super disappointed and will never book with you again as it ended up costing me double"
Pros: "From beginning to end the flight was smooth straight through."
Cons: "Not much to say or at all that was not liked."
Pros: "WJ Kelowna ground Crew went above and beyond in helping me deal with a rental car issue (a crew member volunteered to return my rental car key after I had cleared security) This simple act will leave me with a lasting positive impression of the Kelowna crew and the WJ brand and will influence my future purchase decisions well done"
Cons: "short haul food.snacks are marginal... either up the quality of the snacks or eliminate altogether as the current offerings detract from the experience ..."
Pros: "The boarding was quick and organized"
Cons: "The plane was so small I was sitting in the walkway and the chair was very uncomfortable"
Pros: "Best aircrew gentlemen ever"
Pros: "Average comfort compatible with all airlines"
Cons: "WestJet is a good airline"
Cons: "The food could have been better. I don’t mind paying but some nicer, healthier choices would have been nice. It is airplane food so no real surprise. :)"
Pros: "The landing was perfect, in spite of snowy, icy weather"
Cons: "To be on time, delayed one hour"
Pros: "Crew was very friendly!"
Cons: "Westjet connect was not available on this plane!"
Pros: "I like that my original flight was rescheduled but I needed to arrive in Vancouver for my connection so I'm happy they moved me to an earlier flight. Very accommodating!-"
Cons: "Entrainment on flight"
Pros: "Crew were fairly attentive, have experienced better. Liked the Canadian entertainment options, even if very limited."
Cons: "Seats were okay, the plane is really showing it's age. Movie selection was very limited, and very dated."
Pros: "Everyone was very nice."
Cons: "The seats were very uncomfortable."
Pros: "Every thing"
Cons: "Frequent American Airlines passenger. Found WestJet had far more leg room and plenty overhead storage. Plane was clean and flight attendants where attentive."
Cons: "Minor point. They boarded the plane very early. We got to the gate 1/2 hour before departure, and were almost the last ones to board."
Pros: "Dry accommodating staff all around. Thank you"
Cons: "More space between people. Not much you can do I understand that. So overall great"
Pros: "Crew were very good. The economy seats were "ok". Food was good and the service was very good."
Cons: "Entertainment didn't have enough new movies to watch. The leg room could've been better."
Pros: "Crew was great, served us multiple times ! Even tho crew was late 25 mins. We have landed 10 mins early"
Pros: "The entertainment made the time go by fast."
Cons: "More food purchase options"
Pros: "Entertainment was excellent"
Cons: "The airport staff was horrendous."
Pros: "Flight attendants"
Cons: "Always a ‘full flight’ and they run out of spacein the overhead storage"
Pros: "The flight was cancelled at the last minute I had to buy another flight with Air Canada that cost me double the price and i was stuck at the airport all day !!!! The Air Canada flight was at 6.30pm ,and the West Jet was suppose to leave at 11.30am"
Pros: "Crew was wonderful"
Cons: "Entertainment options"
Pros: "The flight was on time."
Cons: "That I had to pay $30 for one checked bag, would have thought the first one was free!"
Cons: "For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto."
Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."
Pros: "I loved how spacious the plane was. The seat was comfortable with lots of legroom."
Cons: "Gate arrival and boarding delayed."
Pros: "Crew was great. Tea or coffee would have been nice. Having to pay for everything is ridiculous"
Cons: "Three sets of crying children and parents who unable or reluctant to deal with them. Held everyone hostage."
Pros: "Excellent service and smooth flight!"
Pros: "WestJet great airline"
Cons: "YYC new Gate “C” poorly organized"
Pros: "Westjet crew is fantastic!"
Cons: "Wish it could have been a longer flight to enjoy the WestJet crew’s hospitality longer"
Pros: "Great staff. Fast boarding and deplaning."
Pros: "On time"
Cons: "Seated in Plus (1F) but legroom was cramped, no choice of decent food (cookies, chips and chocolate - all sugar or fat & salt) Most of the TV channels were not working along with the map display. Definitely not worth the extra cost of Plus fare"
Cons: "I didn't like having to go outside in the cold to board the plane and to deplane."
Pros: "I travelled alone with a baby and all the staff at Westjet wete so helpful"
Pros: "The trip was uneventful........................................"
Cons: "There was nothing to dislike..............................................................."
Cons: "Being stopped at every connection for screening. No communication about why. Nearly missing the connection due to the screenings. Being held in holding because it was being confirmed that my bag would make it on my next flight and then once confirmed it never made it anyways!!! Unprofessional and poorly executed all the way through."
Pros: "The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!"
Pros: "Friendly staff. Flight was on time. No overbooking."
Pros: "Not much.... so..so"
Cons: "Crew. & entertainment ( why pay for it )"
Pros: "Great service. Friendly. Connections are well timed so you dont have to wait long to transfer."
Pros: "The plane wasn't full."
Cons: "The crew was late."
Pros: "The seats were comfortable . Good price and no delays. I like buying just what you need (food, movies, internet) at a very decent price."
Pros: "On time, luggage arrived even with yer short connect in Calgary"
Pros: "I really liked the service with West Jet. The people were so friendly and helpful, and that was huge since we were not as familiar with Canadian procedures. After we got on board the flight, I do not remember much since I literally got on the plane and went to sleep. But I was comfortable enough to sleep!"
Cons: "Flight was delayed and they never let us onboard even when I was able to make it to the gate before it was closed. After missing the flight the hotel vouchers was provided but we were asked to report in 2 hours (i.e 4AM) so think abou whole night was literally wasted. Finally next flight was 11AM in the morning which I ended up boarding and finally reach Toronto after 8 hours of delay."
Pros: "Crew are always pleasant it just gets a bit too hokey!"
Cons: "Calgary airport for a transfer between Canada and the US is like a bad episode of Monty Python! It takes far too long and is far too dependent on the efficiency of silly tram drivers, baggage handlers who are phantoms and computer efficacy! All I care about at the airport, and all I want from airport staff is ruthless efficiency. Anything besides ruthless efficiency is just obnoxious and wastes my time!! No wifi on the aircraft nothing decent to eat on a flight scheduled during the dinner hour"
Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"
Pros: "Not often do you feel like you really "welcomed aboard." This was not the case on our flights to and from Calgary. The staff was friendly and seemed to enjoy their jobs. That was refreshing. I did like the Westjet Connect feature. You don't have a TV screen in the back of each seat. You download the app and you get to watch TV, Movies, News all on your own device for free. A nice plus is that you can change all your devices with USB power port at each seats you never run out of a charge."
Cons: "The only thing that I did dislike was on the return we flew a 737-600 which did not leg room like the 737-800 we flew on first. The under seat storage is skimpy in the middle seat where an entertainment server is located"
Cons: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."
Cons: "Should be more hearty food and more entertainment like tv, movies and radio"
Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."
Pros: "Easy process overall"
Cons: "Free wifi, free food"
Pros: "One flight attend was especially careful of not hitting elbows with cart coming down the aisle."
Cons: "More food options! And, as always, more room in seat."
Pros: "Left lake but still made it on time"
Cons: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."
Pros: "Customer service was excellent"
Cons: "Great service always"
Pros: "Seat to tight"
Cons: "Better pricing"
Pros: "The crew was great. No leg room, seats and isles were too narrow. Had a soggy turkey wrap both going to and coming from Honolulu. It was not what I expected from AA. Will not fly AA again on a long haul."
Cons: "A toilet had no water. The internet was not working for the whole flight"
Cons: "The crew was great, but AA needs to step it up with comfort and amenities!"
Pros: "Yup, the best part was that even with Basic Economy our family got to sir together and love that the carry-on is free again. Try the crackers instead of Pretzels as a snack though"
Cons: "Flight was cancelled and there were zero accommodations"
Pros: "Collecting bags was terribleterriblel"
Cons: "Collecting bags was terrible"
Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"
Pros: "We landed safely; Beautiful infotainment screen that did NOT work"
Cons: "Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours"
Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
Pros: "Flight, crew, seats (although we paid extra for them) food were terrific."
Cons: "Nothing negative!"
Pros: "see above"
Cons: "see above"
Pros: "Crew was friendly and helpful. Boarding process was pretty quick."
Cons: "The plane had one of those aggravating screens on the back of every seat. I turned it off AT LEAST EIGHT TIMES and it kept coming back on, first to try to sell me on a credit card offer, then to show me previews of movies I wasn't going to watch on a 5 AM FLIGHT that was lasting 75 MINUTES. I finally tore a page out of the AA magazine and wedged it against the screen so I could actually sleep without it constantly blinking on and disturbing me. Next time, I'm going to smash the screen. If I want it off, leave it off."
Pros: "Quick flight"
Cons: "Not a lot of snacks"
Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"
Cons: "We had to sit in separate sections on the flight."
Cons: "Coach seating is too tight"
Pros: "Staff is friendly and helpful, great attitudes"
Cons: "My initial flight time was changed to a longer layover for some reason. Which.. spending 6 hours in an airport is just not ideal"
Pros: "Another typical domestic flight. Nothing special. Pretzels were the only snack."
Cons: "No entertainment and nowhere to charge electronics."
Pros: "Food was really good, crew members fantastic. Boarding was a little messy, a mix between anxious passengers and weak organization."
Cons: "The entertainment system didn't work and there was no way to solve it. It should've been checked before. It was a 9-hours flight with almost nothing to do."
Cons: "No entertainment monitor"
Pros: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Cons: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."
Pros: "The flight was ok with no issues once we were in board"
Cons: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"
Cons: "Seats were very uncomfortable, crew impolite, the leck of self seat arrangement turned into a problem once people bordered, almost everybody was trying to change their seats... I was asked by a crew member if I would mind changing seats (the one i’ve paid to be on) so a family could stay together. If free seats assignment were available at the moment of purchase, people could solve their own problems then..."
Pros: "Great service from flight attendants and smooth flight, take off and landing."
Pros: "Nothing special, but no problems. I did pay for the fruit and cheese plate, which I think is a good deal for the price. Brie is better than you'd expect on a plane! Totally recommend it."
Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."
Cons: "Flight landed a little before 4 am. Was supposed to land around 11 pm."
Cons: "Delayed like 5 times, finally canceled. Rerouted thru additional stops than bought."
Pros: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Cons: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."
Cons: "Still sitting at the airport at 1am. 5 hours later. The incoming plane had "damage" to it so they were going to give us a new plane... 5 hours later and sitting here freezing. American Airlines cannot come up with one extra plane?? Very disappointed"
Pros: "Price. That's it."
Cons: "We sat in Orlando waiting to take off - delayed for OVER 30 minutes because ---> the catering truck failed to show up. The captain aired his frustration of the catering crew. Supposed to arrive in Philly approximately 2:24pm - we didn't arrive until 3:03pm. Baggage took another 20-30 minutes. All American emoloyees looked tired. Not one smile either to Orlando or from Orlando. (Oh yeah - we were late taking off to start my vacation from Philly because a crew failed to arrive to "start the engines of the aircraft," per captain's announcement. The entire aircraft boarded and sat, again, for 30 minutes without any air conditioning or air flow in the cabin.) Blah experience. Blah employees. And two different captains announced the reasons for delay with an "annoyed tone.""
Cons: "The plane had mechanical problems and was rescheduled to a different flight"
Cons: "Flight cancelled. Thanks, Obama."
Pros: "Not a good experience so nothing"
Cons: "AA failed to allow me to check in at initial arrival in Grande Prairie airport so I had to rush to get a boarding pass in Calgary where the AA agent told me it was not an AA problem and sent me back to WestJet. WestJet discovered that it was an AA problem and returned me to the AA counter where it was resolved. Then I had to rush to catch the flight and missed any opportunity to have a decent lunch between flights. Then there was no food offered on the AA flight to Dallas."
Pros: "The flight was on time, I like the assigned seat, and the service was pleasant."
Pros: "Food was better than expected - not a fan of airline food, but this was not so bad."
Cons: "Finnair was thru American Airlines. American had only a couple of check in windows open when we got to the Frankfurt airport - nowhere near enough to handle the number of people checking in."
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Pros: "When it comes to travel, there is always something that can go unexpected. Is that happens to you and you come to AA counter with a positive attitude they will make sure you are satisfy with your service."
Pros: "That it finally took off and landed."
Cons: "Everything else! American is getting worst by the day."
Cons: "I didn't like the food at all, and couldn't complete it."
Pros: "Fairly new plane... new and much improved entertainment system..."
Cons: "I used Kayak to find my ticket and fill out my information (all kayak logos on top of the page and so on). However, when my confirmation email and e-ticket came in, they were issued by Budgetair.com. I had no experience with them and took it to be a reliable website since they were working with Kayak. However, I had to change/cancel my flight because of delayed passport delivery, and this is when everything turned very Ugly! I had to spend an hour over the phone to get connected to an agent with BudgetAir, who disconnected the line within 2 minutes saying: “please hold so I can pull up your information”. This game went on for 6 hours. I tried to connect with the airline directly to make the change, which was not possible since Budgetair had placed a restriction on this ticket. After 6-7 hours, which meant no work for me or lunch because I was sitting behind my desk with a phone on my hand, I got through an agent who was rude and impolite. He took 15 minutes to find flights for the new dates (I did it in 2 minutes on their website), and then told me to pay $315 in extra fess. When I inquired that the prices on your website for the exact same ticket is way cheaper than my original ticket price, he got angry and aggressive. Basically implying that I have no choice to take their offer as is, or let go of my original ticket price of over $2000. Long story short, DO NOT buy from BudgetAir if you like having a peace of mind!"
Pros: "The actual flight itself was fine."
Cons: "The five hour delay of departure was not fine."
Cons: "Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping"
Pros: "Early flight was not as crowded"
Cons: "But was very busy just the same. Weather was poor"
Pros: "Friendly crew."
Cons: "Being 6' 4'' becomes an issue with modern seats."
Pros: "It was 10 minutes early"
Pros: "ground crew were friendly"
Pros: "Plenty of space. Attentive crew. Food was acceptable."
Pros: "excellent service"
Cons: "flight was late"
Pros: "Nice staff"
Cons: "Uncomfortable chairs"
Pros: "Getting off the plane. Westjet is better."
Pros: "Friendly crew"
Cons: "Cramped seats"
Cons: "Many connecting flights jammed together F terminal at YYZ. SOME thing caused delay after delay. This really messed up baggage people. Once we boarded after like - 10 delays and a gate change, there were NUMEROUS whole-flight mixups with luggage - so many similar flight numbers traveling to same destination and whole flights awaiting their luggage. Our party of four had our luggage spread through THREE different planes. WTH? No customer service at DTW once we arrived and there were so many livid people. Absolutely awful. We were supposed to arrive at 5PM and it's now 3:11AM. My son just completed filing a luggage claim loss. And we are off to drive home to Grand Rapids two hours away. Nightmare."
Pros: "The attendants were friendly. The air conditioning was on point. Good music. I listened to the new slowdive for the whole flight."
Cons: "There wasn't anything I remember not liking. It was great."
Pros: "Very good overall."
Cons: "Entertainment selection poor and dated."
Pros: "Crew was great"
Cons: "Seats were to close together"
Cons: "The 2 hour delay."
Pros: "Great food, attentive service and comfortable seating"
Pros: "easy flight"
Cons: "small flights"
Cons: "I had to leave"
Pros: "This was the absolute worst experience of my life. Out flight from Calgary to LAX was on the complete other side of the airport than our connector to San Diego. After a delay we had a short amount of time to get to the next flight. We literally were told to just cross the parking lot. Well... that ended up being a 25 minute run across the airport to only have to go thru security again. After navigating construction and parking structures we got to our gate 10 minutes late and would not be let on the flight. There was zero communication, sympathy or help from the United Airlines staff. We were told it was not their problem because we came in through Air Canada- BUT we booked through United! All in all it was an absolute nightmare that ended in us renting a car at 12am and driving back to San Diego with zero compensation from United Airlines"
Cons: "No communication between airlines! No customer service to fix their lack of planning and communication. Just terrible all around"
Cons: "too hot in cabin missing brewage onboard"
Cons: "4.5 hour delay. 30 mins to try and use a voucher (???)"
Pros: "I didn't fly from Calgary to Vancouver."
Cons: "To small of plane."
Pros: "seat beverage flight service time"
Cons: "Not noisy kids control It can not rest during the flight"
Pros: "This flight is a step off the path."
Pros: "Air Canada is not a goo Air Lines for customer service."
Cons: "I do not like there customer service policy."
Pros: "Crew was friendly and courteous."
Cons: "Flight delayed as usual (for Air Canada)"
Cons: "Can't believe not even pretzels"
Pros: "Screen for each seat with movie and TV options. Seating was comfortable and had adequate space."
Cons: "Only drinks were offered, no snack. There was food available for purchase, but no snack item provided."
Cons: "TV didn't work Not snack or snack/food options even asked Got offered a drink much too late in the flight"
Pros: "Entertainment system did not work"
Cons: "Crew provided a card to contact air Canada for compensation"
Pros: "Was on time"
Cons: "Entertainment console didn't work"
Pros: "Everything was satisfactory. I wasn't expecting to pay for my light suitcase"
Cons: "The seats"
Pros: "Roomy preferred seats"
Cons: "No snacks"
Pros: "The crew was very nice"
Cons: "I wanted to see pilots to greet us at the doors! Very important Could not hear announcements clearly We should have option plus"
Pros: "Everything is perfect in this flight .. Thnx"
Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."
Cons: "Q400 noisy, lack of storage space"
Cons: "My wife & I sat apart for the entire trip b/c Air Canada did not allow us to pick our seats till 24 hrs before the flight, except by paying a fee!"
Pros: "The plane could fly"
Cons: "German Shepard in my seat. We didnt have seats together. Very bad flight"
Cons: "the airline was not helpful with accommodating pregnant wife. Rude. Won't fly with them again."
Pros: "Run by united but more efficient than a recent Air Canada flight."
Cons: "3 hour flight and had to pay extra for entertainment. Only two biscuits given for food. Cramped seats for anyone 6ft tall."