Pros: "The service vayama were trying to charge fees way over the normal fees for any adjustments"
Cons: "If they could of tried to be helpful when trying ro change dates"
Pros: "There were movies."
Cons: "too late giving out ear phones, and too many interruptions on the loud speaker....way too long explaining things everyone knows, like how to buckle your seat belt....give me a break."
Pros: "Just normal..."
Cons: "Improve Leg room"
Cons: "The food is usually good on korean air but wasn’t great this time"
Cons: "I’ll use Korean Airlines again!"
Pros: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Cons: "As with other airlines, flying coach is uncomfortable."
Pros: "Crew amazing, very polite and helpful."
Cons: "Was great, I slept most the way"
Pros: "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
Cons: "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
Cons: "Not too much, not enough."
Pros: "The music of kpop"
Cons: "Would have been good if there’s more korean drama available on the trip and some kimbap food too"
Pros: "Got me there and back on time!"
Cons: "Could've had a larger movie selection"
Pros: "Service and food was good."
Pros: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Cons: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
Pros: "best airline ever"
Pros: "Ended up in the middle seat even though i booked the flight 7 months ago"
Cons: "bad seating. the Korean air website would not let me pick my own seat in advance"
Pros: "The crews"
Cons: "Toilet floor was wet and dirty."
Pros: "Great customer service. Smooth flight. Friendly and helpful stewardesses despite the language barrier ( I don't speak Korean)."
Cons: "Really no complaints. It was just a super long flight and it was too uncomfortable to sleep."
Pros: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Pros: "Considerate Staff"
Cons: "Business would be better; customs in Seoul are very slow."
Cons: "Staff were oddly unfriendly and I was awakened twice"
Pros: "food selection & crew courtesy"
Pros: "Good service and on time"
Pros: "Quite a lot of room in economy. Very polite crew. Large, clean toilet. Personal screen with USB charger. Food was pretty good for economy."
Cons: "Not very good with their announcements. Takeoff delayed by one hour. Crew only said a single sentence in English. A bit impersonal."
Pros: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Pros: "Flight Attendants were, professional, charismatic, observant and friendly. They toldly made this trip enjoyable. Pilot, funny, kept us out of turbulence gave me a smooth ride... Korean Air ranks as one of the best flights I have taken in Asia.. thank you!!!"
Cons: "Can't think of one think.. this trip was flawless"
Cons: "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."
Pros: "I am very impressed with this airline since stumbling upon it by chance last year during our first trip to the Philippines. We were greeted with a bottle of water, slippers and toothbrush w toothpaste, a blanket, earphones on our seat. The food is excellent and they feed you often. What was most impressive is the level of service provided by all Korean air staff. The stewardesses take great care of the passengers, always smiling and looking sharp in their uniform even though it's 3am and they have also been up the same time as you have!"
Pros: "Staff are first class....efficient, polite...anxious to please. very well organized flight."
Pros: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Cons: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Cons: "special meals especially Hindu meals non vegetarian"
Pros: "Service was nice and speedy"
Cons: "Seat was stiff"
Pros: "Everything was so excellent. An absolutely amazing airline to fly with."
Pros: "Timeliness Appearance of crew. More leg room. Variety of entertainment"
Cons: "It appears the flight attendants catered more for Koreans than others. On several occasions they would ask Korean passengers if they wanted coffee, tea or wine. They looked at me and deliberately ignored me. This happened on Flight from Houston to Manila. From Hong Kong to Seoul and especially from Seoul to Houston. I had to ask thrice for a head phone before I got one. I was wide awake."
Pros: "Other than the cramp seat on the a330 from incheon to bangkok, the rest of the flights experience were excellent. From the check in desk to cabin crews and the staffs at incheon were amazing. I dont know how some carrier get away with such an inferior customer service! Kudos to the Korean Air!"
Cons: "The food choice is good as long as you stick to the korean menu. It would be good to have a light menu such as congie or rice poridge for a meal. As certain type of meal can be very unkind to stomach on a long flight."
Pros: "It was ok."
Cons: "Not enough entertainment for a 10hr flight."
Pros: "So very accommodating and friendly. The standard for customer service."
Cons: "I have to wait for my next flight about 8 hours ."
Pros: "Overall korean airline is awesome."
Cons: "Should have better selection of food"
Cons: "More vegetables please"
Pros: "loads of entertainment options to pass the time crew was very accommodating and friendly tasty food and drinks seating space for economy is great"
Pros: "The crew was very helpful and polite."
Pros: "Seat need more cushion. 17 hr of seating on a hard seat is painful."
Cons: "The seat"
Pros: "The flight was on time, not delayed and the staff was excellent"
Cons: "I have always been pleased with my flights and Delta/Korean Air and choose to fly this airline between Seoul - Detroit."
I was very impressed with this airline. The plane was clean. The attendance were nice and it was a great comfortable experience. The zipper on my suitcase broke after I checked it, and they wrapped it all Thailand plastic wrap to prevent it from coming apart during the flight. When I got to Los Angeles, all of my items were safe and still in the bag. That is above and beyond!
Cons: "More food variety"
Pros: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Cons: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Pros: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Cons: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "Flight attendants were very friendly, professional and helpful"
Pros: "Crew was amazing"
Pros: "Food, Entertainment."
Cons: "Harder than usually landing"
Cons: "Security screening very slow"
Pros: "Yes and yes"
Cons: "Not sure because I have never had a better experience."
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "Excellent service, made a very long flight very pleasant and enjoyable."
Pros: "The flight attendants were nice, attentive and joyful!"
Cons: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Pros: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Cons: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"
Cons: "Boarding didn’t give priority to passengers with children"
Pros: "Excellent crew"
Cons: "My seat was very hard"
Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."
Pros: "Entertainment system"
Cons: "Uncomfortable seats with no space, arrival at last gate"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Cons: "Some staff not courteous which surprised me"
Pros: "The crew were excellent"
Cons: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Pros: "Great set up with two seats, window and aisle"
Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Pros: "Nothing specific"
Cons: "Menu is average but get they need to cater for wide variety of tastes"
Pros: "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
Pros: "Prem econ very good. Crew very friendly."
Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."
Pros: "Loved the crew. Really helpful."
Cons: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Cons: "It is really good experience. All the flight attendants are good"
Cons: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Pros: "Upgraded to biz class, which was fantastic"
Pros: "Great service and very friendly staff."
Pros: "Good service and entertainment."
Cons: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "Made Econ class feel like biz :)"
Cons: "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"
Pros: "the service on the flight was the best I can ever recall having."
Pros: "Crew was very attentive and professional"
Cons: "Return flight the movies were the same as three weeks earlier."
Pros: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Cons: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."
Pros: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Cons: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."
Cons: "the gates the time intervals and the connections..."
Pros: "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
Cons: "Cabin too hot"
Pros: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Cons: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Pros: "Great service considering the extra ordinary conditions associated with the controls required during the Coronavirus pandemic."
Cons: "Cabin temperatures seemed to be very hot through the flight"
Pros: "Good food and service - great airline"
Pros: "Airline helped accommodate my seating request"
Pros: "Very professional."
Pros: "Crew was awesome! Very attentive and friendly. Food was better than expected. Seating (premium economy) was very comfortable."
Pros: "Great airline best in class."
Cons: "plane was 2 hours late, which sucks. they don't tell you it is going to be 2 hours late. you couldn't enter the boarding area (in Taiwan airport) until one hour before departure. if you you are familiar with Taiwan airport, then you know the a then they tell you the plane will be another hour late."
Pros: "Crew did their best despite the poor circumstances."
Cons: "Be on time, even delayed time was not on time. Seats are tightly packed together. This resulted in cramped seats and not every row having a window. Aircraft pressurization is uncomfortable compared to newer aircrafts. No onboard entertainment system. Only serving of food is small snack and drink"
Pros: "Good movie selection"
Pros: "Very comfortable Business Class seat, pretty good entertainment."
Cons: "Service seemed a little off, especially relative to a much shorter FUK-TPE flight a few days earlier. Flight attendants often approached from behind."
Pros: "Seat was ok"
Cons: "Everything could have been better"
Pros: "It was a good comfortable flight and on time"
Cons: "I wish we had more food options"
Pros: "Very confortable full flat seat (surprising on a short flight), very good food. Excellent service"
Pros: "Despite the short flight, they still served a delicious meal! Great movie and music selections. Would definitely fly them again."
Pros: "Premium economy equal to NA/Euro business class"
Pros: "Good international films. Food was ok."
Cons: "First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean."
Pros: "Flight attendants courteous and efficient. Seat comfortable, flight smooth"
Cons: "rude people. yelling to passengers"
Pros: "Exit row seats"
Cons: "Food was okay. Service especially drinks were sparse"
Pros: "I am happy and satisfied with the service, thank you guys!"
Pros: "Flights attendants were helpful. Washrooms were regularly checked for cleanliness."
Cons: "The seats are way too close to each other. I’m 5 foot four and my knees touched this front"
Pros: "Great landing"
Cons: "Everything was solid."
Pros: "Flying economy across the Pacific on Eva isn't exceptional, but given the ticket price, it is."
Cons: "The food is acceptable but not exceptional. I appreciated the free wine."
Pros: "Food was pretty good for airline food."
Cons: "Not a very good variety of movies. Flight attendants pretty Good but not friendly at all. Rarely smiled and usually didn’t speak unless you were asking for something. Had to get up for water during the flight. Seemed like quite awhile between distribution but I may have missed them while sleeping."
Pros: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Cons: "Chairs in economy are not the most comfortable"
Pros: "I had a question about my ticket and had to call customer service, and was speaking with a REAL PERSON who was actually helpful within 5 mins! An airline miracle. Very gracious checkin, Great inflight service."
Cons: "Try to get an isle seat- seats feel small."
Pros: "Very professional and efficient Crew as always, horrible seat comfort,"
Cons: "there was absolutely no room to even lay down your arm beside you. This was for the flight segment from Taiwan To Vancouver. An almost 11 hour flight. Narrow tight seat I would never ride EVA air for this segment again. Terrible !"
Pros: "On time departure Attentive crew Good food"
Pros: "This review is for my flight to Philippines only as I cancelled my return to Vancouver to go to Europe. Comfortable seats in a new plane. IFE had a good selection. Food was good. Crew were friendly and helpful. Price was reasonable. Sleeping masks and earplugs were provided in the lavatory."
Cons: "My flight was able to be rerouted to Europe from Philippines. 2-3 month wait for a very small refund on my cancelled return flight (cancelled by me)."
Pros: "The price the food okay. The leg room seemed more in economy than other airlines."
Cons: "Not just your airline but a cultural differences how westerners take how they are talked too"
Pros: "it took off a bit late, but arrived early. the flight staff were very accomodating. the in-flight entertainment was very updated and the audio was alright."
Cons: "the guy sitting behind me kept impaling my back with his knee."
Cons: "No peanuts or chips in between meals"
Pros: "Great service, crew felt happy with their job"
Cons: "It was a really turbulent ride"
Pros: "The food and entertainment are good."
Cons: "Although we were checking in ahead of most, we were getting the back seats which I am not comfortable with."
Cons: "我建議你們把所有用餐板中間的hinge tightened, 我回程坐在68D走廊位。當空姐把一杯柳橙汁端給我放在餐板上時，這杯果汁就因hinge鬆弛造成餐板傾斜而滑落。一杯果汁把我白色褲子全染黃。之後空姐有道歉並且拿一套貴賓艙的睡衣褲給我換。這件事不是空姐的錯,我没有責怪她，只想建議你們細察全艙所有的餐板。避免以後的旅客有同樣的意外發生。謝謝長榮航空給我有舒適的旅程！"
Pros: "Flight landed early. Food was good."
Pros: "In economy the seats recline more than your average airplane and also there's a bit more leg room so on a long flight this is a big plus. I also liked the fact that the washrooms are kept very clean during the flight and they offer toothbrush with toothpaste."
Cons: "Overall I liked everything is a very good airline. The flight attendants rush you too much for everything, that bothered me a bit."
Pros: "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment."
Cons: "Food and entertainment selection"
Pros: "The plane was nice, seats comfortable, flight staff was super nice, ride was very smooth, like all previous Eva air flights."
Cons: "Nothing. Everything was great as usual :)"
Pros: "Flight comfortable but would have liked more water throughout flight"
Cons: "Service speed"
Pros: "Fast actions by tha FAs"
Pros: "Great food service, comfortable chairs, and adequate entertainment on the screen."
Cons: "Crew members pulled out my earphones when they could have just asked me to take them out. It was a bit pushy of them and others still had their earphones in and they let them leave it in upon landing"
Pros: "Staff is alright."
Cons: "Bad bad bad I book so 2 or 3 months early but I can't even choose my own seat in the front row. After my connection from taipei to Vietnam they don't even put me and my husband sit together."
Pros: "Great service from check in and boarding to in-flight service and arrivals."
Pros: "The service staff really go out of their way to help."
Cons: "The food is alright. Equivalent to a TV dinner"
Pros: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Cons: "The food could have been better! I didn't like it at all!!"
Pros: "The crew did a great job."
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Pros: "Same as before"
Cons: "Same as before"
Pros: "The crew was very friendly."
Cons: "Seats can get better."
Cons: "As such everything was fine."
Cons: "Qatar Airways are the best"
Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"
Pros: "Crew, food."
Cons: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
Pros: "Nice crew, 1 hr free WiFi"
Cons: "Significant delay on jetway, temps uncomfortable,"
Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."
Pros: "Food was great."
Cons: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Pros: "Qatar flight is no problem"
Cons: "Nicmze clean aircraft with goods legal room in economy"
Pros: "Good leg space, friendly crew, excellent plane."
Cons: "This is for ALL airlines: It takes so long to get off the plane!"
Pros: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."
Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"
Cons: "My suitcase was broken"
Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."
Pros: "The Crew The Food"
Cons: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."
Pros: "Very friendly service!"
Pros: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"
Pros: "The service and the food were amazing!"
Pros: "Friendly staff. Good food."
Cons: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."
Pros: "Upgrade to business class was a nice gesture and the service was impeccable.."
Cons: "Just a tad delayed in getting off the plane...not sure what took unexpectedly long"
Pros: "I had aisle chair on a Moscow to Doha leg"
Cons: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Pros: "The crew was friendly and patient. The flight departed on time."
Cons: "The plane was small and cramped. The food was mediocre and could have been more creative"
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pros: "Excellent Service"
Pros: "Service outstanding"
Cons: "My screen was not working."
Pros: "Their food and crew was good."
Cons: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Pros: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."
Cons: "Food could have been better. Dessert was disappointing, more choice could have been good."
Cons: "The business class seats on this A330 are to tight when turned into a bed."
Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Pros: "Staff was excellent"
Cons: "More selection or choices like international food not like focus on Indian food"
Pros: "The food and entertainment systems were good. The staff on the plane were pleasant."
Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Pros: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Cons: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"
Pros: "First flight was okay"
Cons: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"
Cons: "Seat cushion was hard for long flight time!"
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "The food and crew."
Cons: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Cons: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Pros: "Comfortable seats. Amazing crew."
Cons: "I think everything was upto the mark."
Pros: "Everything! Emirates is the best airline in all categories in my opinion."
Pros: "Crew was great! For economy class, seat was comfortable."
Pros: "The time of the plane itself was nice and the ride was quick"
Cons: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
Pros: "The counter workers upgraded my seats to window and a better boarding group."
Pros: "Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins."
Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Pros: "Best of the nest"
Cons: "Delayed my luggage. Still waiting for Emirates to call me after 2 days"
Cons: "Aircraft was very old"
Pros: "They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever."
Cons: "Nothing negative about this flight."
Cons: "Not much food to eat."
Pros: "Business class service is good"
Cons: "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"
Pros: "The boarding was quick."
Cons: "Attitude of crew Terrible food Outdated entertainment"
Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."
Cons: "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"
Cons: "Not able to select seats during online checkin free of cost."
Pros: "Food, entertainment and timely flights"
Cons: "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "The flight updates, services (meals and refreshments)"
Pros: "Everything. Staff was terrific and the fancy new screens for in-flight entertainment were really cool."
Cons: "The food was fine. The chicken for dinner was really good. The pizza was mediocre."
Pros: "everything about emirates is what i loved"
Cons: "the airplane was an older model, seats were not very comfortable"
Pros: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Cons: "A little confused with the max weight of baggage. Website was not so specific."
Pros: "Excellent service and accommodation in business class. Could not have asked for more"
Cons: "Nothing to memtion"
Cons: "Not a single thing. Emirates is terrific!"
Pros: "Iv only every travelled 1st class before and this time had to travel business. I hadn't realised the drop in standard would be so apparent . The staff are not as professinal , attentive and didn't seem very organised ."
Cons: "The food was below any standard iv ever flown and was quite frankly disappointed with it only the stale dry scones but the flight as whole . I voiced my concerns at the time and was apologised to . This however caused me to feel uncomfortabld and out in the spot ."
Pros: "Excellent friendly crew, comfortable seats. Drinks menu could have a little better variety (no Jack Daniels was a little surprising)"
Cons: "Leg space too less. Cramped seats"
Cons: "Not enough blockbuster action movies. I expected you would have the new Jason Borne flick for e.g."
Pros: "I like Big TV"
Pros: "i liked the neatness and welcome"
Cons: "i did not like the food"
Cons: "this experience with emirates was super duper bad. I was travelling to India as my dad had passed away that morning on 9/11. Bad service, no attention paid to the flight attendant button, water provided after 45 min....after 2 fligh attendants came by and said they would bring water. i provided verbal feedback and they were extra nice to me then...brought me crackers , chiocolates...etc etc...but it was just to calm me down. I went and got my own food from the kitchen area as I had a splitting headache, I was traveling to india as my dad had passed away on sep 11th morning. They gave me the same dinner mushroom and peas for vegetarian snack. Then they exchanged it after I had waited for so long. IT was just ridiculous servide and"
Pros: "Very few passengers on the plane allowing to use more space than normal"
Cons: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Pros: "Flight entertainment"
Cons: "Crew, food and comfort. Taken out from flight no reason and harassed by land crew by not giving any flight for 24 hours with one baby and one child. No food offered for 8 hours. Not happy at all"
Cons: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."
Cons: "The flight was delayed twice and then cancelled. Not a big deal. But there was only 1 ground staff to deal with the 250+ passengers. No other emirates personnel were around. It was chaotic and confusing. We finally arrived home at 10pm local time."
Pros: "The planes were very comfortable and the boarding was very well organized, especially for parents eith children."
Cons: "The crew wasn't very helpful and they were a little condescending."
Cons: "The flight was little crowded but over all it was OK the food service was late and meal was delivered one hour late"
Pros: "This flight was so good, I did not want it to end! I will choose to fly Emirates any chance I get."
Cons: "Crew was like they have come from heaven and they are doing favors for people like us"
Pros: "Spacious sits and good food"
Cons: "Complimentary varieties can be increased"
Pros: "I liked everything particularly the spacious seats."
Pros: "The polite behavior of cabin crew."
Cons: "In flight EK 231 dinner is served for passengers at early hours 3.30 after taking off from Dubai. I personally feel this meal is unnecessary as people would have had dinner 3 or 4 hrs earlier."
Cons: "Not knowing about the additional lay over in Larnaca. No mention was made of this layover during the booking process. It just makes this flight extremely long. Furthermore you sit in the uncomfortable plane for a hour. Will most probably never take this flight again."
Pros: "Spacious seats..comfortable flight and great on board service"
Pros: "Great enterteiment, spacious seats and great service"