I rated westjet poor on food for not accepting debit to make in flight purchases. This is dumb.
There is no snack and nit much that would be considered gluten free in yiur food selections. One of your snacks should be a gluten free cookie or small bar etc. maybe it was me but I didn’t see any free movies just internet connection and YouTube .
What do you expect from a Dash 8 plane? No seats really comfortable.
Delayed 8 hours, This is the 2nd time in a month that my flight was not on time.
my wife got very sick and we did not travel . we booked and bought the travel insurance and dot nothing but hassle and a triangle of stress in trying to make the insurance claim I called in and was told they would not give me anything in writing to say they would not refund my money back this make it impossible to file the claim I will never book with Kayak again.
We got delayed to the point of having a 20 hour layover. That is absurd. I couldn’t believe it. I’m furious.
The snacks could have been better, and maybe some warm drinks instead of just water cause it was very very cold.
Kayak was the problem! The tickets we bought did not allow for carry on or checked luggage and we ended up paying more for those services than the tickets! The paperwork Kayak provided for the receipt left the luggage policy for Westair intentionally blank. This was intentionally decietful on Kayak's part. Our additional cost was over $400.00! I will be calling customer service today asking for refunds and I will keep you informed on any review sites as I can. Keith
Leaving the same day as planned would've been better
I like and appreciate the attention and patience from all west jet personal to my senior mother. Thank you!!!!
The crew was really nice. The plane seats were kinda small even for a 5’6” / 158 lbs person.
All good great price seating very cramped but overall very good
Fare was great, seat comfort the opposite as cushion was worn out. Ok for 2 hour flight, not for 4.5 hour flight..
Ditto to what i said earlier. I thought my earlier response included this flight too!
It was good. Short flight and the crew were well organized. I find the seats a little close together. I am tall so more leg room would always be welcome.
Very nice staff members are very nice and friendly helpful
Check in agent was very helpful and polite. He helped me board the earlier flight back home instead of waiting 2 hours at the airport for the next flight
Obviously the leg room...but I guess that's what business class would be ..expensive though.
We went for a family funeral. Unfortunately Air Canada will not give a bereavement discount for flights that have already occurred. We couldn't get the death certificate before our flights.
Fair. What's the point of partnering with United if we cannot use the lounge. My wife is a frequent flier with United but we were refused access to Air Canada lounge
