Find cheap flights from Austria to British Columbia

Pros: "Chem-in"

Cons: "Thank you"

Cons: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."

Pros: "-Flight staff -Flight entertainment"
Cons: "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"

Pros: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Cons: "Nothing"

Pros: "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
Cons: "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."

Cons: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."

Pros: "Crew were so patient"
Cons: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Pros: "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
Cons: "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."

Pros: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."

Pros: "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."

Cons: "I'm very angry because the trip late more than an hour, which caused me to delay the trip Riyadh to Abha and lost the value of tickets. I think this is last flight of me for Turkish airlines."

Pros: "The crew was really polite and the food was amazing, my favorite part was the dessert!"

Cons: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"

Cons: "Dealy my flight"

Pros: "Everything seervice greatzwhe"
Cons: "When the flight was over"

Cons: "They refused to print my boarding pass when I made to the counter on time. Because I didn't have a boarding pass I could not make the flight and had to rebook for 3 days later"

Cons: "na"

Pros: "customer service, food, entertainement."
Cons: "small seats"

Pros: "The on flight entertainment had a wide selection. The burger dinner was surprisingly good!"
Cons: "The egg breakfast wasn't good at all. The eggs were tough and didn't taste like real eggs."

Pros: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Cons: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"

Cons: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"

Pros: "Service and food - real silverware"

Pros: "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
Cons: "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."

Pros: "So quick boarding"
Cons: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"

Pros: "aircraft was clean and well maintained, generally good service on board"
Cons: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"

Cons: "Flight was cancelled and I haven't been informed about it AT ALL, only when I arrived to the airport. At the Turkish desk, they didn't manage to book me on another flight, so I had to purchase extra two tickets for approx. $600 from two different airline companies. BAD! BAD! BAD! From both Kayak and Turkshit airlines!"

Pros: "The meals was good"

Pros: "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
Cons: "The seats were not as comfortable as in the Airbus for the transatlantic flight."

Pros: "on time, pleasant flight"
Cons: "no issues"

Pros: "It was ok."
Cons: "I asked a flight member for assistance and he said he would get back to me with the info but never responded. Also, when meals were delivered, my packages were halfway open as if it was prev touched by someone else and the food was not warm. My arriving flight gave high hopes that this returning fight did not fulfill."

Pros: "I don't understand, national flags so minimum information to passenger to found connection flight gate in Istanbul airport. No passports controller, no one person. Finally i found may gate..in have seated at boarding lounge, after that we must que again, they make passport control..wasting time."

Pros: "On time and the crew very friendly"
Cons: "Boarding was not very well managed. They did not stick to the proper sequence."

Pros: "Entertainment options"
Cons: "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."

Pros: "There were plenty of entertainment options."
Cons: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."

Pros: "Service"
Cons: "Crowded -/ entertainment equipment bad"

Pros: "Excellent service. Very good food. Amazing for a 2 hour flight. Full meal instead of brezels."

Pros: "Up to date movies!"
Cons: "Crew need to smile a bit."

Pros: "All very nice"
Cons: "Boarding was unorganized."

Pros: "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."

Pros: "Service"
Cons: "No applicable"

Pros: "fOOD WAS GOOD"
Cons: "didn't LIKE THAT I DIDN'T GET AN AISLE SEAT AS I WAS ASSIGNED."

Pros: "The food with Turkisj airlines is always amazing. Service is great. Cleanliness always kept up through the flight"

Pros: "I do not like anything"
Cons: "They serve Turkish delight half of them get half not including me When I ask he told me you are sleeping .the time they serve she was air hostess how he can told I was sleeping point to be noted. Same thing they serve pouches I do not get.i will never fly this air line SOHAIL"

Pros: "A real plug under each seat seat pitch better than most airlines No-fuss attitude makes things easier in general"
Cons: "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."

Pros: "excellent meal friendly crew"
Cons: "late departure no entertainment"

Pros: "ditto from above"
Cons: "On all the flights the food was slow but on the way back it was much worse... I selected vegetarian but on the way back there wasn't a vegetarian meal for me so they said they would put something together... when they came around with drinks I asked for water and they were 'out' then they forgot I still didn't have anything to eat or drink so after an hour I went to ask if I could have something. 20 minutes later she finally came with food and I, again, asked for water and she pointed to the tiny cup on the tray (which contains like 3oz)."

Pros: "Everything"
Cons: "Nothing"

Pros: "The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs."
Cons: "The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold."

Pros: "Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever."
Cons: "Honestly nothing. From start to finish great time."

Cons: "Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it."

Cons: "Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone."

Pros: "Good. Thanks."

Cons: "- The extra baggage fees were 5 times higher than the announced on the website which caused a lot of troubles. - The booked special meals (halal) were too spicy and not proper for children at all ( we just wanted normal meals without non-halal ingredients. - No basic medications on the first flight."

Pros: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."

Cons: "just because my seat mate was german and asked in german language , crew member gave her first class sendwich , and i got some cold and nasty , no internet on the plane stop lying to people"

Pros: "It was nice trip and comfortable"

Pros: "Friendly staff, great attention to travelers who need assistance!!!it"
Cons: "Chaos boarding process"

Pros: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Cons: "Food was mediocre."

Pros: "The crew is attentive and friendly The seats are flat-lay"
Cons: "The food is mediocre at best Seats are narrow"

Pros: "Loved it!"
Cons: "Liked it all"

Pros: "Comfortable seats and great movie selection. They also had books and games for kids."
Cons: "The food was good but could have been better."

Pros: "easy boarding, great flight attendants"

Pros: "Middle seat was empty in business class"
Cons: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."

Cons: "Luggage lost"

Cons: "I was waiting over 1 hr for my suitcase...."

Pros: "The food was better than average. Portions were good and it was tasty. Movie selection was also great and included many recent releases. They provided a hot towel service bedorw and after meals which I loved."
Cons: "Boarding was slow and the plane waited almost an hour after boarding was completed."

Pros: "The fact that I could have upgraded to premium economy. The space available in economy."
Cons: "The length of the flight but it is what it is. I couldn't upgrade to premium economy before arriving at the airport because of this being a code share flight with Lufthansa."

Pros: "Food is provided"
Cons: "Delayed 6 hours on the plane"

Pros: "The service was excellent along with the flight being very comfortable."
Cons: "A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails."

Pros: "Excellent service from staff on the flight"
Cons: "Long line-up in Frankfurt at Lufthansa Passport control . Could probably open up the third counter and not just one Business and one Economy? First meal ( Turkey) had something in it that blowded me up all the way to Vancouver! Not sure if it was the vegetables or?? Not nice if you can't walk around and also not great for your neighbor to the right and left. I usually don't experience this with my food that I cook or choose."

Cons: "Missed flight due to customs they gave vouture then took it back because i booked threw kayak it made it more difficult to change i even obtaijned insurance"

Pros: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Pros: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."

Pros: "Thank goodness the movies were good."
Cons: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Pros: "Air Canada could learn a few things from you - ie, the incredible impact of providing free food and excellence customer service at the checkout and gates."

Pros: "Not a good experience overall."
Cons: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."

Pros: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Cons: "None"

Cons: "Flight got canceled and never got new flight! Also never got money back!"

Pros: "Seats were decent 36A, entertainment was very good, also paid full r WiFi access which made a 10 hour flight more bearable. Food was ok, nothing special."

Cons: "huge plane, no space. painful."

Cons: "Too many controls during boarding"

Pros: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Pros: "It was the most relaxing, comfortable, spacious coach flight we had the entire trip."

Pros: "Taking off was good"
Cons: "Landing was a little bit stressful. But still ok."

Cons: "Delayed flight. Offered free direct tv to everyone but then came back on and said the "button" to select free tv wasn't working so never mind"

Pros: "Flying from San Francisco to Madrid via Munich in economy class. All very good in general, in fact the best experience compared with other airlines I have used in the past for the same trip. Vegetarian meal was good, but only on the long leg. Munich to Madrid was not possible to choose the special meal, but that is not that important for me, so I eat what I could and that was good enough. The crew was super nice. The plane is huge, toilets are literally 'downstairs' and extra room to hang out. I will definitely choose Lufthansa again for my trips to Europe."
Cons: "If you want to reserve a seat in advance you need to pay for it, that's the only thing I didn't quite like because I found it after I bought the ticket. It was not mentioned clearly in advance, and it felt like an afterwards surprise, really? I paid for it anyways. For me it is worth it to make sure I get a window seat on the long leg flight."

Pros: "I like to fly LH on the BOS to FRA route as they are the only carrier to fly this route nonstop. Usually the service is quite good. The crew is attentive, offers water or juice repeatedly, gives you a warm moist handcloth before the mealservice to clean your hands. Check-in in FRa can be tedious becaiuse of long lines."
Cons: "LH experienced several strikes in the last two years or so. Once I had to stay an extra day, this time I had to cut a family visit a day short. While they handled the rebooking in both cases quite efficiently, not everyone might have the flexibility to change days so easily. It is also disappointing when one has to give up on a planned activity to make it back home on time. Movie selection could be updated and I miss having an actual newspaper or magazine to read on the long flight. Will have to pack my own oin the future."

Cons: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Cons: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."

Cons: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

Pros: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Cons: "Some of the movie choices were a little dated."

Cons: "Na"

Pros: "crew was very nice engaging. shopping at Munich airport was unexpectedly good."
Cons: "My seat didn't recline. I changed seats with my sister mid flight so I could sleep."

Cons: "We had to take a bus from the gate to the plane, it took forever to pick us up, and then drove so far getting to the plane, we felt like we must be driving all the way to Venice!"

Pros: "Excellent service, great airplane, and a high level of professionalism on the part of all Lufthansa crew members. I felt pampered."
Cons: "I was in the next to last row in economy class. The person ahead of me put his seat back as far as it would go. that is his right. Behind me were two friends traveling with me. I doubt if their seats reclined (the last row) so I did not attempt to recline my seat. As a result I was a true "sardine". There was so little space between my face and the seat back ahead of me I could not look at the video screen, which was positioned at an angle when the seat was back. I just closed my eyes and let it pass. Economy plus next time? I have long legs."

Pros: "The service was excellent! ALL staff, great! Food, very good. Only complaint is too many people, 1 smaller planes would have been better."

Pros: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Pros: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Cons: "Flight attendants were a bit stoic but did their job."

Pros: "Professional and friendly staff"
Cons: "Outdated interior, media interface"

Pros: "My flight from Vienna to Warsaw was fine."

Cons: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"

Pros: "I like the food , service and clean airplane."

Pros: "Short flight."
Cons: "Seat comfort was meh."

Cons: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."

Cons: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Pros: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Cons: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Pros: "Efficient crew, good meals,on time arrival."
Cons: "Took a while to board and could use more updated films-minor details."

Pros: "see above"
Cons: "see above"

Pros: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Cons: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Pros: "Good service, nice staff (better than US carriers easily)"
Cons: "2.5 hours to receive baggage - this might be on LAX"

Cons: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Pros: "Good food, lots of movies, flight attendants friendly"
Cons: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Pros: "Plenty of food and drinks, pleasant crew"

Cons: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Cons: "Flight was delayed"

Pros: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Cons: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Pros: "Expertise and effiency of the flight crew."

Cons: "economy class eats sold as business class !!! very poor and cheap strategy --"

Pros: "Was on partner airline Austrian Air. Very good service."
Cons: "At Vienna gate G31 it was difficult to hear announcements."

Cons: "Poor service, will not fly again with this airline"

Pros: "surprisingly tasty meal, smooth and on time flight"
Cons: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Pros: "The actual flight was professionally well-handled"
Cons: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Pros: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Cons: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Pros: "Service was great and the flight on time."

Cons: "very tight connection in VIE after a small late departure from LHR but we make the connection."

Pros: "Seats, crew, nice plane"
Cons: "Delayed flight. Random boarding,"

Pros: "It was clean Lunch was good"
Cons: "There were no vegetarian options for snacks"

Pros: "Nice crew"
Cons: "Boarding was very confusing, gate was changed at the last minute without the passengers being warned"

Cons: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Pros: "Staff was friendly and the flight was pleasant."

Cons: "N/a"

Pros: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Cons: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Pros: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Cons: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Pros: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Pros: "Right on schedule!!"

Pros: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Cons: "Entertainment on board was useful"

Cons: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Pros: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Pros: "safe flight"
Cons: "it's the 21st century but the aircraft has no audio/video system. Not even a USB port to charge devices or allow using my own entertainment device."

Pros: "Seems odd to have to pay for a water and coffee on a flight."

Pros: "Clean, smooth and on time"
Cons: "Na"

Pros: "The flight was on time (actually arrived early). Everything was great, except for the seats and knee space, which was just ok - in line with every other company; that doesn't make it good. The entertainment unit was great, many options plus a charging USB port. Food was good; coffee was bad (instant) - is it that difficult to make good coffee on the plane? Crew was professional and efficient. Happy(ish) overall. Thanks."

Pros: "on time"
Cons: "old Fokker 100"

Pros: "Everything"

Pros: "Friendly crews, good coffee"
Cons: "Food is bad, and the reading light doesn't work. Limited selection of movies and tv shows"

Pros: "Short and easy. Good food, fine service and drinks are plenty."
Cons: "Seats not to comfortable. Boarding was a mess because they let families with children together with business class passenger and this creates confusing at the gate. There's no entertainment really...but I guess that's not important for such a short time."

Pros: "The seats were so comfortable"

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Cons: "Fix the damn KIOSKS at Vienna!"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "Awful"
Cons: "Everything"

Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"

Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Cons: "old screens and entertainment system leg room to small"

Cons: "Very slow service at checkin, was not even available when I arrived at the airport"

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "Left ontime and service was excellent."

Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."

Pros: "Friendly staff, good service and on time departure/arrival."

Pros: "Lovely staff, good food, great movies."

Pros: "Very friendly service!"

Cons: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Pros: "Consistently high standards"
Cons: "Nothing"

Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."

Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."

Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"

Pros: "Crew service"
Cons: "Flight delayed."

Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Pros: "captain was great."

Pros: "Very efficient boarding and great crew!!"

Pros: "The crew was fine"
Cons: "the checked luggage took over an hour to arrive at the carousel. ZERO communication. Other flights arrived after ours and all their baggage arrived and they all left while we stood. No information. No explanation. Poor"

Cons: "Seat didn’t recline all. I felt like a sardine. Seat cushion the most uncomfortable that I have ever experienced."

Pros: "The pursar was super. She joked around with the passengers to make them feel comfortable"

Cons: "Flight left late. Sat on tarmac almost 1.5 hours with little explanation. No water until in the air. Poor allocation of overhead space for luggage - free for all by passengers. A miserable experience."

Cons: "There was an almost 4 hour delay that WestJet is taking no responsibility for, and their online chat agents lack any compassion or understanding. Also received an email saying the aircraft changed and there would be a seatback flight entertainment system but there wasn't."

Cons: "I was not expecting to get on a full 8 hour flight with no meal unless I pay for it. Although the mistake on purchasing a flight without meal may come from my end, this logic of having to pay for a meal is not ideal whatsoever, this should never happen, especially when going on a 8 hour flight, meals should always be included regardless! never heard of this ever in my life of using westjet for 7 years , very disappointed."

Pros: "Seat was uncomfortable because of the head rest that is attached to the seat. However the staff and crew were friendly and helpful."
Cons: "Better seats"

Pros: "Crew was good, on time, good landing"
Cons: "could have a bit more leg room"

Pros: "Quick, easy, comfortable. No complaints"

Pros: "Maybe not Westjets fault but one of the affiliated companies. Loading up for Cranbrook, I could over hear the baggage loaders day, “we’re overweight”. Next thing you know, 4 people are short their luggage at the final destination. Takes one day out of my vacation."

Pros: "NA"
Cons: "NA"

Pros: "Easy boarding and checkin"
Cons: "Westjet seating is tight"

Pros: "Plus section is very comfortable and service is very good. Food is so-so, but included in the Plus ticket price as are drinks. The flight attendants are always very accommodating and friendly and do a great job. I didn't use the entertainment system."
Cons: "Didn't care for the Turkey Crossient sandwich. All processed "Turkey" and very salty."

Cons: "Crew not so friendly"

Pros: "Food vouchers in Calgary for the 6 hour flight delay due to WesJet computer issues on Toronto plane. $100 credit Bag pick up Minmico at WS Care Centre tried hard to arrange a seat on an earlier flight due to my inquiry; let me call home twice on her phone to advise husband of flight changes. She tried to organize my bag to be put on the earlier flight at the last minute although she was unsuccessful."
Cons: "Passengers are crammed into small seats."

Pros: "Overall an easy experience. Cheap!"
Cons: "West jet has got to figure out a better way to board the plane- the "zone" model is a nightmare."

Pros: "Staff were helpful and smiling. Good value"
Cons: "We needed a better choice of food"

Pros: "Nice service."

Pros: "On time, friendly folks, no hassles"

Pros: "My singing group was the entertainment!! ;o)"

Pros: "I would like to see more spacious and comfortable seating. They rest is inconsequential. Besides that, no complaints. Thank you."
Cons: "We did not like feeling cramped. This part of the world is breeding much bigger humans than before. Please make allowance for that. I had a tough time breathing...2 big guys side by side is a sorry sight in that limited space."

Pros: "Plane, stewardesses on the plane"
Cons: "Where to start. Booked a higher priced ticket as layover was minimal. Westjet later emails, saying layover is now 7 hours?!?! We booked a connector with air canada with only a 2hr layover. We decided to keep the checked bags on the Westjet later connector to be less hassle. Westjet agents at airport did not mention that you cannot do that. So it wasn’t until we arrived at the layover point, we were told we had to pull the bags and re-check them in with Air Canada, go through the whole rigamarile of checkin, baggage check, and security. Not something you want to deal with when you are at the tail end of a red-eye flight. So thumbs down. In Westjet’s defense, they did give me a 200 dollar credit toward a future flight when I kicked up a fuss about the change to a 7-hour layover."

Pros: "In the flight there was a crew member she was not polite ...As I want to use washroom urgently & I was not very much familiar where is washroom I asked her three times she did not reply back...Just walk away...if she does not understand me, she cam say pardon me...but she just left"
Cons: "Everything else was good...great help from Abbotsford staff...I really appreciate that"

Cons: "Crew was not the usual happy Westjet staff.Grumpy flight attendants.I don't think any of them ever cracked a smile for the entire flight."

Pros: "Flight was good."
Cons: "Was boarding at C70 but only saw signs for 71 and C73. Asked Westjet staff where we were boarding and they told me (and others) that even though we were booked to take off from C70 we’d be departing from the gate labeled C73 and also labeled for a flight to Regina. Still got to Hamilton though."

Cons: "i know i am tall and above avg wt. but not enough leg room for anyone over five foot six inches."

Pros: "Staff was good"

Pros: "Folks are nice.."

Pros: "Seats could be a bit bigger for tall people."

Pros: "Quick and direct. Great staff"
Cons: "Food."

Pros: "The plans wasn’t chock-a-block full making it more comfortable for all of us"
Cons: "The customs process at Abbotsford International Airport was ridiculously slow with only 2 boarder guards & several others seemingly standing around"

Pros: "The pilot was very informative about when we were leaving and what was causing delays"
Cons: "The flight attendant was pretty rude when I asked for help with finding space to put my carry on bag. The seats were INCREDIBLY uncomfortable, they are too shallow and I felt as though I was going to fall off of the seat"

Pros: "Westjet scheduled me for the next available flight for free, unfortunately, it was the next morning."
Cons: "The Halifax airport security took so long that I missed my flight and had to check into a hotel."

Pros: "The price"
Cons: "Delays, poorly managed. Ridiculous solutions. A flight that last about 7:30 hours. Turned 36 hours. Bad experience."

Cons: "West Jet connectivity would not work for my phone or ipad. There weren't able to fix the service."

Pros: "Good service easy boarding luggage came out as soon as we were off the plane when you are on vacation last thing you need is to wait for your bags great job all around"

Pros: "The flight and crew were great, great flight. Arrived earlier then stated. I still enjoy flying in and out of Hamilton. Great airport. If I can book West jet again, I will, great airline. Took some great pictures from the aircraft. Thank you !!!!"
Cons: "Security, too much, even when we arrived, customs twice."

Pros: "Price reasonable Convenient to fly to abb rather than Vanc"
Cons: "No wifi Snacks poor Smaller plane, trip took longer"

Pros: "Glad I could rent a tablet"
Cons: "Flight was delayed"

Pros: "On time"
Cons: "Nothing"

Pros: "Planes were clean and crew was polite. Plenty of leg room."
Cons: "I was not able to check online. Their kiosks at the airport were out of order. All of them! All their baggages were being photographed and double tagged. They had to call some where to get me a boarding pass. It seemed like they were doing their best to discourage me, never to fly with WestJet. And they might have just succeeded."

Cons: "Too many delays."

Pros: "Friendliest crew, good entertainment system. Comfortable seating"
Cons: "Desperately need a lounge facility in terminal 5 Chicago"

Pros: "Personable and professional staff. Great service"

Cons: "Seated @ the back & disembarking at the back door. Quick, easy on a bright sunshine day."

Pros: "Attendants made the flight very enjoyable I hope you honour them for their amazing service."
Cons: "nothing"

Pros: "Everthing"
Cons: "Nothing"

Pros: "The snacks were good"
Cons: "They lost my checked sleeping bag which forced me to buy another one before my backpacking trip. They refused to refund me for it costing me an extra few hundred dollars to replace it. To include I paid an extra eighty dollars for my trip because apparently I requested window seats which I wasn't provided for my return flight home! Be prepared to lose your luggage and don't expect a refund!"

Pros: "Seamless boarding"