Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "Services is good ."
Cons: "Food can be better"
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Cons: "Need more leg room!!! Larger meals needed."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Cons: "You are almost always late!"
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Food and staff behaviour"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pros: "Very friendly service!"
Pros: "Consistently high standards"
Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Cons: "suitcase didn't turn up, although connection was quite tight"
Pros: "Great crew service. Among the best ever."
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"
Pros: "The crew was fantastic. Very accommodating!"
Cons: "You could have not cancelled my flight after rebooking a connection"
Pros: "Friendly crew"
Cons: "Sears very uncomfortable flight was running 45 minutes late when it landed in Palma and due to a glitch couldn’t check-in on line"
Pros: "Again staff at mobility assistance were excellent! We were late leaving and pilot made uptime.They really seemed to care about passengers"
Pros: "Food and service were great. Super Polite, well manered, overall, you can feel it's British Airways."
Cons: "No complains. Honest."
Cons: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"
Pros: "Crew, food"
Cons: "I had to pay for the luggage. I thought it was included."
Pros: "British airways and the customer service"
Cons: "The fact that I was use inbooked a premium economy ticket on Kayak and when I got there it was an economy ticket."
Cons: "Left Washington two hours late. Left London on return 45 minutes late."
Pros: "The staff was very friendly, professional and personal. Had a great seat with extra leg room and the washrooms were always clean. The staff were generous and prompt with the food and beverages and very accommodating."
Cons: "It was a long haul flight so the seat got a little uncomfortable near the end."
Pros: "BA is reliable in many respects. 1- Timely 2- Friendly staff 3- Decent food served in a timely manner 4- In a BA flight, you know exactly what you get"
Cons: "The airlines are pushing people to upgrade with those ever shrinking seats. I had a slightly above average size gentleman seated next to me and the seat was so tight he had to totally take over the shared arm rest and our shoulders were rubbing most of the time. That's not a way to spend 9+ hours"
Cons: "The seats were not very wide, but I endured."
Pros: "Comfortable seat, great food and service. Very quiet and smooth ride on the upper deck of an A380."
Cons: "Worst issue was the noisy baby at the front of the cabin - no airline seems to have a good solution to this problem!"
Cons: "Probably the early morning flight sent the crew into a busier schedule. It was somehow noisier with all the going-ons for the flight."
Pros: "Crew are really the highlight. Food and seats are good in business class."
Cons: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."
Cons: "Poor service and communication"
Cons: "No entertainment system"
Cons: "Not even a cup of coffee anymore - low cost carrier behaviour against full price fare. KLM is much better"
Pros: "Good staff and food"
Cons: "Seats could have been better"
Pros: "The video was hilarious Crew were chatty, friendly, but professional Great, clean environment that felt very safe Everything was spiffy"
Pros: "The plane is comfortable and clean. Crew amiable and efficient."
Cons: "Not even complementary water was offered on a 2-hour flight. No entertainment at all. The difference with low-cost companies is narrowing."
Cons: "Service was incredibly slow Seats were tight No USB port or charger Tiny entertainment screens Forced to check laptop despite this not being a standard with any other airline for the same route"
Pros: "Classic, reliable and trustworthy British Airways. Does what it says on the tin"
Cons: "Very full flight but still comfortable"
Pros: "Its just the sane as any standard budget airline service - you get exactly what you pay for nothing more nothing less"
Cons: "Planes could do with an upgrade - it'd be nice to have charging ports for USB seeing as no entertainment is provided or available onboard"
Pros: "Comfort, entertainment"
Pros: "The flight attendants were all very nice. The flight was on time."
Cons: "I'm told (late) that BA does not subscribe to TSA prep in the USA. That meant going to the TSA line first, being rejected, going back to check-in to know the reason, then back to the standard long line. Once onboard my seat's entertainment system dies not work. 3 reset attempted with no luck. A month ago, on another long haul flight the same happened. Food was very bad. Salmon so overdone that it was hard to cut, overcooked vegetables and some lukewarm mash potatoes."
Pros: "The crew & procedures were excellent. Perfect timing. I had a book to read & I meditated during the flight, so I didn't need the available entertainment--thus the N/A rating in that category. Perfect timing."
Cons: "Seats could be more comfortable."
Cons: "Service is awful, last time I or my family using ba"
Cons: "No one informed me that I need a visa to UK even if am going just a transit. And when I called them they said we mentioned that you should call the embassy. And am sure no one calls the embassy after they booked a flight. I missed the flight they didn’t let me travel. And didn’t refunded me only the taxes. At least refund me the comming back ticket !"
Cons: "Crowded and uncomfortable"
Pros: "The quality of food let it down but crew cheerful and helpful throughout the flight!"
Cons: "Not good enough to let back of plane consistently have no choice of food because it has run out. Maybe alternate end of plane you start service to avoid this happening."
Pros: "Crew was very courteous"
Cons: "Boarding is totally chaotic. Once priority boarding is done it is every man for themselves. Most airlines give you a boarding number and that cuts down on the pushing and shoving."
Pros: "Crew was nice"
Cons: "We had to turn back due to mechanical issue. Lost a day of my vacation."
Pros: "Because of the cabin crew strike the old biddies pushing the trolleys were smart enough to give the passengers double the quota of wine to keep us quiet so we didn't mind the slow food service. I had an excellent flight sleeping thru half of it."
Cons: "The audio provided by the ear buds provided produced very poor results, probably causes long term hearing loss."
Pros: "Flight crew is the most helpful and genuine I've experienced of all carriers. I've had bad experiences with Lufthansa, United, American, and Delta. Everything we asked of BA was taken care of quickly and they truly seemed to care more. They are especially attentive to children. The A320 storage space overhead is huge and seemed to have room to spare with a fully booked flight."
Cons: "Seats are so uncomfortable for people 6 foot tall and above. Why can't they make a seat that adjusts for taller people."
Pros: "Great! The flight was smooth, and simple flight. I also love when flights aren't sold out as it allows more room to move around and such."
Pros: "Boarded easily plenty of room for bags"
Cons: "All snacks and drinks cost money! Paid for extra legroom row but my knees still touched seat in front of me. Exceptionally poor aircraft configuration - business class had center seats blocked. Remove those rows and make business class 2x2 and I will consider buying it."
Pros: "Disability assist was good."
Cons: "Unable to use your cash on board. Having to use a card to buy something, like a drink, for £1.80"
Pros: "Nice plane. Great movies"
Cons: "Breakfast poor quality. Disorganised boarding"
Pros: "The ground crew at checkin were friendly."
Cons: "The old aircraft that looked like it had seen better days. The old entertainment system that was jittery and crashed."
Pros: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Cons: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."
Pros: "I was seated on the upper deck of a 747 (63K) and had plenty of room. The cabin was quiet even though the plane was full. Service was excellent. I enjoyed the food. Cabin crew were great."
Cons: "The entertainment system was old and didn't have the selection of programs available on newer aircraft. Flight map was not at all detailed. Time for an upgrade BA! Boarding was a bit of mess. BA has so many different categories of who gets to board first that it got to be very confusing. People couldn't understand if it was their turn or not and people kept being turned away to wait their turn. It would be far easier if people were given a number from 1-5 like Air Canada and they call those numbers which are also printed on your boarding pass. I was flying business class and I think it a terrible cheek that they charge extra (in my case $129-$159 EACH WAY) to select your seat in advance. That's insane considering what I have already spent on the business class ticket. Seems like a money grab to me. I usually fly Air Canada, and this high extra charge will probably make me think twice about flying BA in the future."
Cons: "The low resolution screens and limited programming compared to other airlines and aircraft"
Pros: "Flight on time"
Cons: "Bus to aircraft Food now restricted to a snack Seats are becoming too tightly packed together"
Pros: "The crew was excellent. Very polite and with humor, made you feel comfortable. I like BA, it is just I was disappointed the long leg of my trip from London to Chicago was operated by AA and not BA."
Pros: "Pleasant flight crew"
Pros: "Great food."
Cons: "Not much space for a long flight."
Pros: "The food was good and free."
Cons: "I bought a ticket from British airlines but the first leg of the trip was with Vueling. The online check in at British Airlines sent me to Vueling but I couldn't check in with British. We had to stand in line at Vueling to check our bags and then with British Airlines to get Get the boarding passes for the other two legs of our our trip. The bags didn't make the switch. British Airlines found our bags in 2 days but 5 days later that's a week later the web check of our file says bags ready for Delivery and call help line can not talk to the airport to find out the problem."
Pros: "The seates were nice and plush. The journey wasn't bumpy at all, and the pilot was funny. He made a fun comment saying 'he had someplace to be in New York so he will get us there as quickly as possible.' :P The crew was friendly and sweet."
Cons: "There was no food ! I assumed a flight from the west coast to the east coast would atleast provide with some food ! But nada. It bugged me more because I had to catch a another flight from new York to London. Other than that, guess it was pretty okay."
Given Covid protocols, it is still baffling to me how these planes can be so overcrowded. But the flight in general was okay.
Pros: "The crew was awesome. At one point the attendant said the sky didn’t have its morning coffee (because of turbulence) and it was really cute and really funny and just made me laugh through the stress of turbulence."
Cons: "Nothing really: standard AA service"
Pros: "crew and clean plane"
Pros: "Our crew."
Cons: "Flying at supersonic sound."
Cons: "Full flight, but exceeded expectations"
Pros: "Entertainment is great."
Cons: "Late and long flight, so bring your own food. Nothing to purchase"
Cons: "No window at the window seat"
Cons: "Didn’t make the flight because of previous flight was delayed"
Pros: "I was with Japan airline and they were amazing crew and amazing service with very good food"
Cons: "The seats and entertainment could have been better"
Pros: "Very attentive crew"
Cons: "Boarding gates"
Cons: "We had a very rough landing into Fort Lauderdale on 3/29/19. Pretty sure we had a new pilot. It felt like she was going too fast and didn't slow the plane down enough as we were descending d threw on the brakes feeling like the plane wasn't going to stop. Very scary! Return flight was much better."
Pros: "The most cramped seats ever"
Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Cons: "We didn't take the flight. The previous flight arrived late. We had to rent a car to the final destination."
Pros: "Crew had great personalities"
Cons: "Late to leave and arrive"
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Pros: "Attentive and caring flight crew. Speedy and efficient boarding."
Cons: "Food was not that great. Entertainment Monitor kept freezing which was a bit annoying."
Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."
Pros: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Cons: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
Pros: "Every aspect of the trip went very smoothly. Great crew. Very comfortable. The 787 Dreamliner is a great airplane. Row 19 is the way to go in coach!"
Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Pros: "We are safe"
Cons: "Late. I am still on the plane. Did not seem to matter we were late."
Pros: "Size of the plane and smooth ride"
Cons: "Enormous delay"
Pros: "Perfect flight and 40 minutes early!"
Pros: "Largely unremarkable flight out of LIM."
Cons: "B767-300 used for LIM-MIA was exceptionally old with overhead monitors for inflight entertainment. Headphones not given until 20+ minutes into the only movie (the rest of the programming was stupid TV shows/profiles)."
Pros: "Made it safely."
Cons: "Getting my phone blown up all day about delays on my two flights. Then sitting on the tarmac in the plane while the ground crew moved equipment around. Were they surprised a plane was coming in?"
Cons: "Plane had not been cleaned"
Pros: "Boarding process, information flow, crew hospitality was excellent and professional."
Cons: "Food was very basic and bland. Drink choices were fine."
Pros: "service was good"
Cons: "seating was uncomfortible"
Pros: "It was okay flight little late on departure but could be better"
Cons: "Seats are not roomy or comfortable"
Pros: "Choice of entertainment was excellent , ice cream excellent"
Cons: "Food options poor except for ice cream too many extra fees"
Cons: "The seats are so uncomfortable"
Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
Pros: "The boarding has become much clearer and efficient since the new system is deployed (instead of calling each level, you just see the boarding group no.)"
Cons: "The seat is cramped to its maximum. Leg room is no longer a thing. Entertainment system is lacking... sigh..."
Pros: "....it all worked as planned.."
Cons: ".... nothing .... it all worked as planned ..."
Pros: "It wasn't bad for an American based international flight, but also not wonderful. Crew was great. Snacks were good. The extensive entertainment options were great and enjoyed extensively."
Cons: "The vegetarian options were AWFUL. Like, really really bad. Seats seemed smaller than previous flights."
Pros: "American did a good job. DFW concourse was ice cold and the speaker system was terrible could not understand a word she said. Very obvious DFW is outdated and tired airport."
Pros: "It was empty and there was a lot of room. It was nice and quiet. They still served snacks and drinks. Can't complain!"
Cons: "Luggage did not arrive with us"
Pros: "Crew professional and pleasant"
Cons: "Food not applicable"
Cons: "Seats packed it tight. One less row and a few more inches would be better. Shame the airlines have making more money in mind and not passenger comforts"
Pros: "It took off on time and life was good."
Cons: "One of the flight attendants was pretty rude and quite short with passengers."
Pros: "They were very professional and very welcoming. Made my eleven hour flight feel short with the entertainment the airline provide and the delicious meals that were provided. Definitely will be flying again with American Airlines for my next flight."
Cons: "Can't complain. Pleased."
Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."
Pros: "Very friendly. Quick & semi efficient."
Cons: "Need bigger chairs for bigger people."
The flight attendants on Ibera are super nice!
Iberia abandoned its own passengers by delaying an earlier flight. About a dozen of us missed out international connecting flights and the plane was still on the tarmac in "delayed" status. Uneeded headache for Iberias own screw up. Booking through Kayak added extra layer of complexity when trying to make changes.
Many people had masks off for very long periods of time. I noted one woman sleeping for the last 3 hours of the flight with no mask on. Cabin crew walked past several times, served drinks and food and didn’t bother to say anything until land procedures. Also during the meal they flight attendant told us there was one chicken meal left and left it amount is to argue who gets it. Frustrating and unsafe flight.
Cons: "The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late"
Pros: "Seats were comfortable and the crew was great."
Cons: "While the entertainment system had good options, the screen was very unresponsive when pushing the buttons. On average, it would take me over 10 tries to get any on screen button to work. Gave up several times."
Pros: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Cons: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"
Cons: "Don’t delay flights that messed my return"
Pros: "Flight arrived safely and on time."
Cons: "Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered."
Pros: "One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me."
Cons: "Vueling/Iberia lost my luggage."
Pros: "Flying these days is as bad as it gets. We made it, that is what I liked."
Cons: "Had bought a ticket that allowed me to check in a suitcase and to chose my seat. The choosing part does not happen as Iberia chooses for you the day before the flight and tells you you can change what they chose but for a price. Seems deceiving. Flight attendant on flight was rude to me and others."
Pros: "Seat small. No air flow control for seat."
Cons: "Need more than 2 beverage services in 10 hour flight."
Pros: "Mucha organización en el vuelvo y muy buena atención por parte del equipo."
Cons: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"
Cons: "The right was late in bi ti directions.long limes to check in."
Pros: "Iberia is awesome, they are so nice and accomodating, I appreciate the time that they spent making me feel comfortable. The food was awesome!"
Pros: "Service was great"
Cons: "I was not able to check in online"
Cons: "Crew couldn't say if there was or was not meat in the meals."
Pros: "The flight was on time."
Cons: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."
Cons: "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Pros: "Who assigns the seats? A monkey?"
Cons: "Who assigns the seats? A monkey? Half my party was seated away from me (including my 5 year old daughter); we were put in an exit row and then moved. Everyone around us was sitting apart from their traveling companions so that we talked over each other. The whole thing was absurd."
Pros: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Cons: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."
Pros: "Current movies, fliggt attendances were nice."
Cons: "Restroom got dirty, nobody cleaned them in the whole duration of flight."
Cons: "movie selection very poor"
Pros: "Dinner was good. Sandwiches and breakfast are just bread"
Cons: "Crew could pretend to be nicer"
Pros: "goed attention in Iberia A320 600 and very wide"
Pros: "Smooth, more food than I've had in the past on united, everyone was friendly, everything seemed clean, smooth take off and landing!"
Pros: "The flight was smooth."
Cons: "They were very unhelpful in flight changes and schedule changes. I was very disappointed in all the travel agents we spoke with. They were all very unhelpful except for one lady who helped change our reservations. I will not be flying Iberia, British Airways, or Americans airlines ever again. My experience was terrible."
Pros: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Cons: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"
Pros: "Everything abou the airline. The boarding was quick, the flight crew were wonderful, the flight was clean and smooth."
Cons: "Passengers moved their seats all the way back without considering people behind them. Very small leg room."
Pros: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Cons: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."
Pros: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Cons: "See above"
Pros: "Nothing in particular"
Cons: "1 hour delay upon arrival die to no available gates"
Pros: "This wa a short, one hour flight. it's hard to rate the experience with a flight this short."
Cons: "Airline switched to smaller plane after check-in, we were bumped off. Instead of direct flight from Madrid to Tel Aviv, we were routed through Vienna. Instead of 4.5 hours, it took us more than 12."
Pros: "Missed flight as scheduled changed forward by half an hour and re-organising another flight was difficult. Had to fly from another airport in Spain and transfer was without assistance. Staff did a good job at sorting a solution. The return home on BA was excellent and very efficient."
Pros: "Super quick boarding"
Cons: "Have to pay for water & coffee, etc."
Pros: "Check in and flight were excellent. Didn't use food service."
Cons: "They let me sleep through the free snacks and woke me when they came through with the pay-for snacks"
Cons: "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."
Cons: "LAMENTABLEMENTE ESTE VUELOFUE MUY POBRE Y NO ACEPTABLE PARA EL NIVEL ESPERADO , N O IMAGINE PASARIA POR ESTA EXPERIENCIA. PARAPODER RECOMENDAR LA AEROLINEA A OTROS , HUBIESEN TENIDO QUE OFRECER UN MEJOR SERVICIO. ME DESPIDO CON EL DESEO QUE CAMBIE ESTA TORPE SITUACION. ALICIA"
Pros: "it was very comfortable, extremely good service, good food, amazing entertainment( good movies, series and games)"
Cons: "it was perfect"
Cons: "Crew was good but they could be friendlier (i.e. smile).."
Cons: "It was cancelled and stranded me in Chicago.I will never use Iberia again."
Pros: "Upon boarding the flight attendant looked at my seat # and directed to to the correct side of the aircraft. I found this to be very helpful, since on the trip over I was in the wrong side had to bother people to move so I could get to the correct side of the aircraft. Travel can be very stressful, this made boarding quicker and easier."
Pros: "NOTHING !"
Cons: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."