They were trying to get people to check luggage because the over head compartments were full but when we boarded there were lots of empty places that people could have put the luggage.
It was good, I liked the self-serve snacks but it was a little difficult to get the alcohol, which is understandable since I wouldn't want kids sneaking it.
Friendly flight attendants and gate agents. Very clean plane and food was good!
One of the flight attendants stepped on my foot. I was on the aisle seat. A lady inside needed to get out. So Instood. Just then, a flight attentendant came wuicklybtheoughbthe aisle and stepprd on my sock covered toes. I let out a small sound. She stopped momentarily, but didn’t ask how I was just took off of the aisle. Never came back to see how I was. Fortunately, I was not really hurt other than a slight soreness in my toes. But I found that to be very negligent.
This was an amazing flight. The crew was great. The service was great. The food provided was great.
Korean air has a little bit more seating space than Asiana air.
This flight was a superior flight in all regards. Extremely pleasant experience.
They were very accommodating of a dietary issue. Nice movie & tv selections. Non-stop helped get through a very long (15 hr) flight
The delay in Korea was a pain and set us back a day. I have to give big props to Korean Air for setting up a hotel with dinner and transportation to and from the hotel. I also needed assistance with a wheelchair and they did an outstanding job.
The food on this flight from NRT to ICN was average. The staff were very friendly, but the flight took about 60 minutes longer than it should have because the pilot was only flying at 330mph instead of 500-550. Not sure what the reason is for that, but it meant for a much longer flight.
The economy seats are incredibly tight. A large percent of the traveling public will not fit. I will not fly Cathay again because of this. You are literally squeezing passengers for profit. The CEO should fly some economy flights.
it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.
Check in process at the kiosk, crew in flight and overall comfort was good. Food selection could have been better. Flight from Hong Kong to Los Angeles did not have any vegetarian main course option, it was either sea food or chicken. Being a vegetarian I could only eat yogurt and fruit. Most international flights have one vegetarian main course dish which I found missing in Cathay Pacific menu.
Entertainment for kids was good. Good was terrible, needs lots of work.
As before, my only problem was not being able to download my boarding passes prior to arrival at the airport. Everything else was perfect.
The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
They ran out of food and were offering random food to passengers.
Flight was delayed at the last minute for six hours. Instead of delaying it to a normal hour, they moved it to 10 pm to essentially make it a redeye. There was no compensation or benefit offered for this inconvenience. Once on the plane, Inpaid for WiFi twice with both times it not working because of a “weak WiFi signal”, according to the flight attendants. They also chose the farther possible gates in both airports from the entrance/exit, even though they were one of the few active flights left so late in the evening. Overall it was pretty horrible.
Special request meals are really below average. Vegetarian options are very limited if you didn't prebook.
Short flight with limited entertainment wasn't that bad. Staff was friendly and plane was clean. Meal was good.
It was great! The flight was on time and had a smoother flight
Crew excellent calling me by name ! Only downside was no inflight WiFi
Everything was very good but seats are small for a big man!
Well, I needed to make a change to my flight and I called the airline and they said yes no problem $700 and we can do that and I agreed to it so they canceled my tickets and went to rebook and came back after being on hold for an hour and a half and said I’m sorry, sir. There was an error. It is $2800 Now and I said never mind. I will just use those flights and she proceeded to tell me that they already canceled them because I said I was interested in doing the change. I told her yes for $700. I was fine with doing a change but not $2800 so give me my tickets back and she proceeded to tell me that she could not do that and I had to pay the $2800 to get my tickets back that I already spent $2800 on. So I had to book tickets on another airline to get home And that cost a lot of money too. I’m a little pissed off at Philippine airline right now because of what they did to me and I’m not sure I ever wanna fly with them again. I’ve flown with them plenty in the past, but this just really put a bad taste in my mouth.. Not to mention on my way there leaving Seattle going to Vancouver. I got to the airport three hours in advance and they had booked me through Alaska Airlines to do that little trip. My connecting flight would leave about six hours after I got to Vancouver BC. I stood in Alaska Airlines lying for a little over two hours and then they proceeded to tell me that they couldn’t check me in because I wasn’t there an hour in advance. I kept telling the lady at the beginning of the line that I was afraid they were not gonna let me in because it was taking so long and she said oh don’t worry about it. You’re fine you’ve got time. Well I ended up spending $600 to get to Canada that night just to make my connecting flight because Alaska air wouldn’t do anything and Filipino Air told me it was Alaska air problem but Alaska air said since you booked through Philippine air, we can’t fix it. I had about 50 minutes to make my flight, but they refused to check me in because I wasn’t there an hour in advance yet. I’ve been standing in their line for about two hours and 15 minutes.
reach the standard, crew tried to fix up issues fast.
Overall the flight was a good experience. It is different from American Airlines because they board the back of the plane first rather than the front first. Food was decent. They gave out pillows ,blankets , and face masks. I did find this airline had faster flights back home than others. Less travel and layover time.
The flight was fantastic and the crew was absolutely excellent, but the entertainment system on the B777 was not working. That's a long time to spend with no electronics. The crew offered I-Pads but I had brought my own. I am only pointing this out because this is the second flight on Philippines Air where the entertainment system was down. FJM
The checking in agent tried to give me a different seat. She tried to give me an economy seat even though I had already checked in with a seat assigned and paid an extra $300 for those seats. She also separated our seating assignment. Very unprofessional and seriously a bad example for an agent. She was rude when I showed her my receipts and she made us wait more than 15 minutes before we were able to get the right boarding passes and correct seats (seats that we paid for in advance)!!!
Purchased exit row window seat for extra leg room and sleep. Worth the price. Attendants maintained restrooms regularly. No snacks/chips/nuts/cookies beyond what was served with meals.
I’ve wasted 7 hours of my time because of the delayed. ;(
My outbound trip on Air Canada was cancelled due to the strike. I had to cancel my return flight after booking with other carriers.
Flight issues, landing in Van rough. Attendant on flight to Vancouver was excellent. Delays in Edmonton not your fault but was frustrating
I did the posting for 45 years. I just retired. I’m the only seat in the plane but didn’t have any phone. It has to be mine so imagine seeing 13 hours on the flat seat with a belt that didn’t close all the rest was OK.
My flight from New York to Canada and Canada to Brisbane was canceled, so I had to take united airlines instead flight from New York to Dubai then layover in Dubai 8 hours then from Dubai to Brisbane it was extremely difficult for me , it was a nightmare flying with Canadian airlines unfortunately.
Flight was not affected by the Air Canada strike. Complimentary beer and wine offered on flight.
Real smooth and easy, Real good leg room in coach!
They rescheduled me and I had no issues with the new flight
Due to the strike by AC flight attendants, my flight was cancelled. Very disappointing! A refund is being processed. This was not a Kayak issue. I will be sure to come back to Kayak in the future.
They canceled my flight, I had to rent a car, drive 14 hours. They tell to go on line for a refund, but only offer $24 for a $210 flight and you can’t get hold of anybody by phone and no help from staff at the airport.
On-time takeoff and arrival Cabin crew very helpful, especially the crew manager (I think) (young gentleman with glass)
I cannot check in online , and not able to select my seat
Watch for "bait and switch" - cheap prices, but not obvious at all at point of purchase that there will be an undisclosed charge for baggage - and less obvious that you will have to purchase baggage at an eye-watering level. Better still, if you go this airline, leave your gear behind and buy a complete wardrobe when you arrive in country and still be ahead. The staff were very pleasant, both at counter staff level - they were clearly unnerved by having to charge - and on board.
No entertainment service which equates them with budget airlines. But their fare are regular airline fares. Aircraft are old and seats are worn.
The crews at check in counter are not professional, they are talking and playing around. Also no entertainment on the plane
2 failed landing attemps before going to Nagoya airport for refueling. After 3 hours of taxiing, we still needed 3 attemps before a succeeded landing (after the 5th attempt finally!). In total, 11 hours inside the plane instead of 4h30, and with only a crappy piece of bread to feed us. A shame.
