We were helped whenever needed and had a pleasant flight.
We were helped whenever needed and had a pleasant flight.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...
Our transfer from one Lufthansa flight to another at Frankfurt airport was horrible - it was a tight connection with a long walk between gates and our first flight was delayed so we had to sprint the whole way and ask people in the border control line to let us ahead of them. We just barely the flight and were exhausted. I do not recommend a short connection in the Frankfurt airport.
bad seats, meager food quantity. bread not fresh. Hollywood films lack entertainment.
Great flight. Left on time, not very crowded. Quiet and the right temperature.
Did not appreciate being bumped from the seat I selected during checkin the day before the flight by an overbidding fellow passenger… I am also a paying customer Lufthansa!
In a half empty plane LH put me on the only row in Economy plus were 3 people were sitting. Instead of asking either one of us if we'd like to switch to an empty center row , they moved people from the back to the empty middle rows. In the end I felt cheated because I paid more for my seat and lost out.
Boarding is as always an issue. Slow and long boarding time.
It was alright, you are sure about your bags even though they will be bag checked, you will get them back once you disembark.