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Find cheap flights from Bogotá to Miami

BOG - MIA

Find cheap flights from Bogotá to Miami

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Bogotá (BOG)
Miami
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Good to know

Low season

May Best time to beat the crowds (13% less expensive on average)

High season

December Most popular time to fly (25% more expensive on average)

Average price round-trip

C$ 526 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 391 or less

Good deal one-way

C$ 262 or less

When to book flights from Bogotá to Miami

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
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Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 333 or less one-way and C$ 495 or less round-trip.
  • The cheapest flight from Bogotá to Miami was found, on average, 89 days before departure.
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is May.

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Top 5 airlines serving Bogotá El Dorado to Miami

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,126 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "Clean airplane, is ok food ,"

Pros: "I got an upgrade being a gold member."
Cons: "Food. AVIANCA has been lowering the quality and quantity of food, now money is saved even sacrificing bread..."

Cons: "The ticket didnt have seat assigned until last boarding minute it was stressful"

Cons: "The only problem I find now with Avianca is that you can only fly with one checked bag! This makes it very difficult and annoying for me and my family"

Cons: "Legroom"

Pros: "Sitting in the back places, away from bathroom nobody is disturbing you specifically in 2-4-2 configuration of A330"
Cons: "Flavorless for cooked food"

Cons: "Better travel With another airline"

Cons: "One of my bags did not arrive in the same flight. I received the bag the next day"

Pros: "Same as above"

Pros: "Entertainment"
Cons: "Food"

Pros: "Nothing !!"
Cons: "Customer service of the manager on duty at the time"

Pros: "Overall everything went well. Boarding was easy, quick, and the crew very helpful."
Cons: "I felt the space between rows is a bit tight and the food was fair."

Cons: "They need to make premium passengers know where they are supposed to board...which line"

Pros: "The movies were the only good thing in this flight because the food sucks and the seat are very uncomfortable, which makes think on not to take Avianca for long distance trips anymore"
Cons: "The flight was delayed (53 min) and they only announced once the change in the gate from 51 to 43, many people were lost without knowing were to go."

Cons: "They sold my tickets and i couldn't fly to quito, so. The worst service ever"

Cons: "Terrible serive"

Pros: "Really confortable chairs and friendly staff"
Cons: "Some of the outlets weren’t working"

Pros: "Crew service inflight are very well trained."
Cons: "After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service."

Pros: "Flight was on time"
Cons: "Plane was extremely old. It sounded like if it was going to break"

Pros: "NOTHING"
Cons: "Flight was delayed. We were placed on a bus for over 40 minutes. Plane was not ready. Gate personnel had no idea, lied to us. A complete disaster. NEVER AGAIN"

Pros: "Good service well kept airplanes"

Pros: "Español todo muy bien no tengo. quejas ninguna. Los. Felicito!!!"

Pros: "Entertainment was good. Comfortable airplane. Crew was polite and helpful. I don’t usually eat in a plane, but the meal was not bad at all."
Cons: "First of all the flight was very late, so I missed my connection flight from Miami. I couldn’t get home on the other airline because it was full, so I had to buy another ticket to another city and had a family member pick me up, so we drove an additional hour. From the time I went to the airport in La Paz, took me 24 hours to get home. I had to work the next day."

Cons: "I had cancel my flight with Avianca due to hurricane Irma and the airline would not cancel. It does not want to return the money"

Pros: "The same"
Cons: "The same"

Pros: "in Overall the trip was good I'd like de services in the plane and the entertainment"
Cons: "I didn't like the delay in Lima and the poor information of the personal in a land."

Pros: "Very good overall. Crew thinks they are in the titanic or something they try too. Ugh to make it seem like it is luxurious but it nothing but."
Cons: "The food is the worst on earth !!! Crew terrible , with attitude"

Cons: "Apparently our seats got sold to someone else and they had to send us to Panama and then Miami with another airline (Copa Airlines) with their oldest plane. Longest and slowest line at check in counter. Very disappointed. They said we were going to get a refund and haven't seen it yet."

Pros: "On time flight and smooth takeoff and landing."
Cons: "Food was ok."

Pros: "Commuted all summer between Miami and Bogota. 5 times on Avianca, 4 times on American, 1 time on Latam. Avianca is the best of the three."

Pros: "The flight was on time"
Cons: "The entertainment system never work during he whole flight."

Pros: "Pilot excellent even in bad weather"
Cons: "Food very bad"

Pros: "Much better boarding experience and many new movies to choose from. I watched the new Beauty and the Beast."
Cons: "Their protocols for taking off and landing are a little dated. Passengers are not allowed to use blankets during take off/landing, also all window shades have to be open. They were very serious about it."

Pros: "Breakfast was good. The plane was an airbus 330 very comfortable."

Cons: "The crew only came by once with a drink and would not let me have a drink before noon."

Cons: "Smaller plane 3 seats on each side is always uncomfortable"

Pros: "Modern comforts, pleasantries, good service, clean, spacious Searle Inc. Great experience. Felt like flying in the old days. Great planes."

Cons: "the food between bog and mia was horrible a very hard and greasy piece of meat. the entertainment system had to be rebooted 4 times, it started working one hour into the flight."

Cons: "Chair a bit uncomfortable"

Cons: "Estábamos en las sillas de atrás y se demoraron mucho tiempo en servir el desayuno. Debieron empezar a servir el desayuno de la mitad del avión hacia atrás."

Pros: "The flight departed on time which was great, and the service was good. Comfortable seats and good food."

Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"

Pros: "Food, leg room and attentive attendants"

Cons: "Attitude of the employees, organization of the airline, no assistance what so ever, lost baggage most terrible flight ever"

Pros: "The punctuality is good, the crew is good."
Cons: "How can you sell a full fight on an Airbus A-330 and not have enough food for everyone?! On this flight, me and my son were left without a hot breakfast and their excuse was "sorry, we ran out" so we got only the leftovers from the serving trays. It's sad how airlines keep getting worst by the day."

Pros: "Entertainment selection was good."
Cons: "The flight back to Miami got a 6+ hour delay."

Pros: "the flight was good"
Cons: "Personal attention was pour,just like to do the job.pour courtesy."

Pros: "La comida es lo mejor"
Cons: "El embarque en MÍA fue un desastre."

Pros: "Good selection of movies, the attention of ground personnel was good this time ... should work more to improve passenger attention on land."
Cons: "Luggage takes a long time to be delivered, the food was better before."

Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."

Pros: "Crew was awesome. Very respectful and helpful"
Cons: "Food options"

Cons: "Faster lines at check-in. More courteous security personnel"

Pros: "Comfortable Seating!"
Cons: "Flight delayed Quite a bit."

Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Pros: "The flight was delay 3:45 and no compensation!!!!"
Cons: "The worst The flight was delay and no compensation!!!! 3:45"

Pros: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Cons: "The seats need a cushion."

Pros: "My first perfect Delta flight. No issues. No delays. Excellent customer service. What more could you ask for"
Cons: "No problems"

Pros: "How professional everyone was"
Cons: "Everything was good"

Cons: "When my flight with American Airlines cancelled, I felt so panicked because I needed to be in Florida on Saturday night. But thankfully, lady who works for American Airlines solved my problem on the phone in couple of minutes easily. After that, when we were boarding to the aircraft, there was a cabin attendant lady. She came to us and ask me and my mother if we can talk English.I answered her with yes we can, but she demands to talk with my mother. And English is not her native language, but it doesn't prove that she doesn't know it. She tried to ask questions to her like, "where were you today?" so we couldn't really understand the reason for her to ask those questions in the first place. So we couldn't really say anything. While we were talking about my mother's English, the all aircraft was watching us, and trying to figure out what was going on. After all, she made us to sit there and wait her to replace us with other passengers. We waited the whole aircraft to be seated, then she took us to another seat with my mother. I can understand that it is her job but I'm not sure, if it had to be that much discomfort. We got pretty upset about it and it affects our flight quality. Plus, while cabin crew serving beverages, they didn't really ask us anything. We needed to call them for our order. To be honest, I would never flight with Delta. It was a disappointment."

Pros: "Seating was very nice and a free move was a plus"
Cons: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"

Pros: "Late. Poor communication. Crying kids"

Pros: "The service and the seats"
Cons: "We spent more time than scheduled waiting to take off"

Pros: "Nothing. My flight got canceled."
Cons: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"

Pros: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Cons: "n/a"

Cons: "It was a smaller airplane."

Pros: "We took off, flew and landed without incident. Crew was polite."
Cons: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Cons: "Some of the flight attendants were rude and not very welcoming at all."

Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Cons: "Seats are miniscule"

Pros: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Cons: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Pros: "Delta made the experience great"
Cons: "Flight was delayed almost two hours"

Pros: "Always a good experience with Delta! They’re the best!"

Cons: "flight ticket very expensive."

Cons: "Hurricane Irma, I was lucky enough to get a refund do to the natural disaster."

Pros: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Cons: "Nice sercixe and crew and generous with snacks and water"

Pros: "Personnel were pleasant and welcomeing at the gate and onboard."
Cons: "Service overall and pleasant disposition of the crew."

Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Courteous crew"
Cons: "Not enough room. Older plane model. No screens for entertainment."

Pros: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."

Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"

Pros: "The staff was was very accommodating to myself and my 19 month old daughter"

Pros: "Clean & new plane, some of the stewards were fine, good pilot"
Cons: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Pros: "Awful"

Pros: "They are very professional"
Cons: "I luv it"

Pros: "On time"
Cons: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Pros: "Gate agent was great. Smooth boarding and very attentive flight crew."
Cons: "The only negative was an older aircraft but the crew went out of their way to talk to people about setting up entertainment."

Pros: "on time. easy no issues"

Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"

Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Cons: "I had to take different flights due to the delays."

Pros: "Smooth flight. On time. Satellite TV."
Cons: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

Pros: "Everything"
Cons: "No complaints"

Cons: "Very poor assistance for special needs customers. Excessive waits for wheelchairs. Ignored in London waiting to be escorted to gate."

Pros: "The plane was changed so some people had new seat and some not. The crew assigned tickets quickly at the entrance. Arrived 20 min earlier, which is great!"
Cons: "The peanut bad is now contains 13 peanuts, I counted them :).Where is a good food for a 3.5 hours flight?"

Pros: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"

Pros: "On time"
Cons: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Pros: "Smiley flight attendants"

Pros: "So apparently I was told I was 1 min too late and the computer would not let them print a backache check. Further they were tellin me I couldn't get in my flight and have my luggage go later, but I understand because of security reasons. Finally it was 10 min til my flight left, I asked how about if I walk my bags through security check point; have TSA examine them and then they get placed in the plane like oversized carry ons normally do? Ding I struck a light bulb and they said yea why not. After a few phone calls later I was walking with my bags through TSA. It took me to think this up for Delta. A minute too late was the original response from the first agent. 1 minute! Not 10 not 5 she said the computer just got locked out. I was going to miss my flight for 1 min time restraint. The first agent didn't care and just blew me away. Thankfully the next agent tried. I had to throw away all my toiletries because TSA wouldn't let them through."
Cons: "The fact that I had to throw away all my toiletries and do the thinking for the agent. Although out of two he was the most understanding and the most helpful."

Pros: "The quick boarding"
Cons: "The food still not good, even that is a short flight Copa should choose another kind of plane because the Embraiber is a very small plane for comfort"

Pros: "Nothing"
Cons: "Boarding lines are awful"

Pros: "Crew was pleasant. Food was good. Seats were comfortable."
Cons: "The flight was delayed about 40 minutes."

Cons: "update planes"

Cons: "On my way to Colombia- I was made to pay $40 to check my skateboard, even though I was allowed to carry it onto the plane from the US to Panama. On the way back I was told that I could bring it on the plane if I took the wheels off. I did. They did not allow me, and made me check it anyway."

Pros: "Good"

Pros: "Same as above."
Cons: "NIL"

Pros: "buen avión"
Cons: "falta entretenimiento a bordo"

Cons: "Security was redundant and disorganized. Gate staff were uninformitive."

Pros: "The planes and the crew"
Cons: "The gate printed on the pass board was different than the actual gate at lay over stop"

Cons: "The quantity of the food was few"

Cons: "Got bumped from flight"

Cons: "Then they took my husbands passport and went through all of his belongings which took another 15 minutes. We had just been screened in Bogota."

Pros: "We liked everything. It was short but great."

Pros: "Licor gratuito"

Pros: "Food and sandwiches are tasty."
Cons: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"

Cons: "check in"

Pros: "Kidness of flight attendants Both flights on time"
Cons: "They should improve the entertainment on board. Most of the airlines have installed screen on the back of every seat and have internet access."

Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."

Cons: "very cold on the plane and don't provide blankets!"

Pros: "Boarding process went very smooth and plenty of legroom and overhead storage"
Cons: "Volume didn't work on armrest . Volume was stuck on very high volume making the in flight movie not watchable. No choice for food"

Pros: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Cons: "The way I was treated"

Pros: "Timely, organized and food was served in this very short flight"

Pros: "Please see above"
Cons: "Wheel chair service was bad"

Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Pros: "Crew very nice"
Cons: "No vegetarian options"

Cons: "Only middle seats available; couldn't be seated next to travelling companion."

Pros: "I have absolutely no complain about this flight or the crew, they were all diligent and helpful."

Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Seats comfortable, but planes are old and outdated"

Pros: "Excellent. COPA always excels at customer service and comfortability. Some food as well, which is nice for such a short flight."

Pros: "it was ok."
Cons: "nothing"

Pros: "I now am a fan of COPA airlines"

Pros: "I had taken a COPA flight 2 years ago and the leg room was unacceptably cramped. On this flight the coach seats were given a bit more crucial space. The plane boarding and baggage handling was as fast and pleasant as possible."

Pros: "Everything perfect. On time, good service"

Cons: "And then the next available flight was 1600$ with no insurance coverage. I had to be late to travel with an acceptable flight price. I expect some sort of compensation for this lack of awareness. No one called my name or the flight number before the flight had left whixh is weird to me."

Pros: "The flight was on time and enjoyable."

Cons: "Flight rerouted without plan. Crew totally unprepared, hostile to customers, horrendous customers service, on tarmac nearly three hours without water, etc., stranded all day at LAX unnecessarily, CREW NEVER DID SAFETY INSTRUCTIONS for additional flight, which is totally illegal!!"

Cons: "Although the airline knew about the delays it decided to make people wait inside the airplane for almost 4 hours. That was insane! I refer to this specific situation with such dislike because I had friends traveling at the exact same time as us through a different airline whom didnt let the people aboard the plane until climate warnings were cleared. It was the proper thing to do! I been in others flights in which weather conditions dont allowed to depart on time and people is not allowed to go on board until the conditions are better. No even a cup of water was offered during this stressful time, and the seatbelt sign was on the whole time. It was horribly handled!!!"

Pros: "I have never bought a flight ticket with Copa airlines...."

Pros: "Everything was on time and have no complaints on this particular flight."
Cons: "I was not allowed to board my next flight out of Panama City because of overweight. I suspect they knew that was going to happen as they gave me a boarding pass without a confirmed seat."

Cons: "Food"

Pros: "modern aircraft, everything else was terrible."
Cons: "rude crew, they go out of their way to make you feel uncomfortable small portions of food"

Cons: "copa management delayed the flight 1 hour 45 minutes to wait for 17 people arriving from ecuador to Panama to connect with the miami flight. With no notice the left us sitting in panama airport till 130am...Arrived Miami at 340am!!!!!! Copa saved a few dollars on not having to put passengers on a hotels but lost 2 clients who pay for 1st class tickets for good...."

Pros: "it was on time"
Cons: "nothing was bad"

Pros: "Overall it was good experience. Fast boarding, good in-flight food and beverage selection. The crew was very nice and helpful."
Cons: "For some reason this airline for the Miami flight uses their older aircrafts and being this such a popular route they should consider on using their newer model that have more space, individual entertainment and overall are more comfortable."

Pros: "flight left on time, transfer time in panama was short. panama is a good place to switch planes cause tjey dont make you go through security check again"
Cons: "they didnt have screens on seats"

Pros: "Plane, food, safety"
Cons: "Flying attendants"

Pros: "comfortable boarding, on time"
Cons: "food"

Cons: "Missleading information from COPA personnel at JFK Airport about to claim the luggage in Bogota or Cali. Secondly the last connection Bogota-Cali was not booked either by Copa or Kayak with Avianca Airlines, so after showing paper work and fighting with Copa we got 4 hour late flight. We were not the only ones, there were about 12 people with the same situation."

Pros: "Movie selection on place was great."
Cons: "The boarding process was terrible. The crew that was in charge of boarding had no idea what they were doing. They did not follow protocol and people were just lining up and not following the group numbers, as the crew never called them out loud. Because of this there was a 45 minute delay in take off."

Cons: "Fue un viaje , sin ningún problema satisfecho sólo con algunos detalles en cuestión de equipaje no se si son los trabajadores de la aerolínea, ya que mis maletas sufrieron varios daños las 4 q traían espero la aerolínea preste más atención en estos detalles ."

Pros: "Crew were very kind. Seat space from BOG-MEX not so good"
Cons: "Food could be a little better."

Cons: "Very old plane"

Pros: "The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly."
Cons: "Food was okay but could have been better."

Pros: "Departure and arrival times were accurate."
Cons: "There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature."

Pros: "Crew members are great and always willing to help"
Cons: "Seats could be more comfortable"

Cons: "The seats were the most uncomfortable seats I have ever sat on for a flight. Definitely needs improvement for a better flight experience."

Pros: "The service on the plane is ok."
Cons: "On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time."

Pros: "The plane had TVs for each seat. The seats had a footrest! Service was awesome."

Pros: "Great service! Clean plane, punctual, personal t.v."
Cons: "On my way back, it took long time to check the luggage in I was seated almost at the end. No personal t.v."

Pros: "I loved the attention of all the staff of aeromexico very friendly and helpful I am happy to have traveled with Aeromexico"

Pros: "Almost everything was perfect!"
Cons: "The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers."

Pros: "Punctuality."
Cons: "No option for movies or chance to charge the cell in the plane."

Pros: "Overall a great experience"

Cons: "Ground crew is inept. 1. They keep separate lanes for passengers who checked-in via web and who had not checked-in yet. However they did not prioritized one over the other. So people who arrived 10 minutes after me and had not checked-in dropped their luggage before me. 2. They did not ask questions to figure out how to best help passengers. 3. Provided incorrect boarding time 4. provided incorrect information to pickup luggage in CDMX"

Pros: "I like the most the VIP. Lounge. The services were excellent. The beverage and. Food. No complaints. Happy to spend 4 hours. After this experience finally my flight back to Miami. I paid $ 49 for a premium economy seat 6A. I'm 6 feet. Best choice. No problem. In general a good experience"
Cons: "The food. Was so-so"

Pros: "Flight attendants were nice and helpful. Food was great."

Pros: "Not much"
Cons: "Cabin crew was late, delaying the flight over an hour. When we arrived at the gate the ground crew acted like this was the first plane they’ve seen. Scrambling all over, everyone talking frantically on their cell...keystone cops"

Pros: "We upgraded to the "MA" seats and it was so worth it."
Cons: "The food was so so."

Pros: "The flight attendants were great courteous, polite and professional I loved it"
Cons: "Some of the planes didn’t have the screens working to relax in a longer flight"

Pros: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."
Cons: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."

Pros: "Una mierda aeromexico"

Pros: "Nothing"
Cons: "Aeromexico is garbage, very poor service on the phone, the gate, the airplane. I do not recommend this air line"

Pros: "Nothing"
Cons: "Your bad service I’d appreciate That you have had sent an e-mail to remind me of the web check in. I was used to that and i made a mistake as I read that the flight was departing at 3:40 pm from Bogota and I missed the flight. It was a no show and I had to pay 845 dollars and you dont care. You will receive all the money and I have to loose it all. How can I send a complain?"

Cons: "The flight was delayed for a day. I had to spend a night on Mexico. They changed my flight so I lost a day traveling."

Cons: "Cancelled my flight, rebooked me two days later with no meal vouchers, hotels or accommodations. Booked on another carrier and asked for refund on cancelled leg and was told no. Why does SkyTeam partner with a carrier that has no intention of providing any type of commitment to its customers."

Pros: "inflight entertainment"
Cons: "As they tend to do, three flight delays and changes, totaling almost seven hours with no communication from the airline, leaving all passengers in the dark, no customer service, no one to answer the phones, etc. Long lines to find out no info available, flights taken off screens, no updates. Waited in the Airport from ^ am for a 9 am flight, which finally left at 4 PM. No vouchers, no nothing!!!!!! The customer service would be rated poor if they had any at all"

Pros: "The food was good"
Cons: "The fact that when the Mexico City security detained my bag Aeromexico told me the bag was never loaded on the plane in YYZ. They gave me an email address and said good luck. My bag was then shipped to Bogota I went to the airport and asked fir it back only to be told it was sent back to YYZ. I was supposed to be given $100 -never happens. Now I'm home and I have no idea where my bag is."

Pros: "Puntuality and service"

Cons: "We are not able anymore to get upgrade with the use of certains credit cards"

Cons: "they charge 250 dolars for my service dog, even though i had all my dods documentos. its ridiculus. i call customer service and they did not do nothing to help me."

Cons: "Recieved my bag in Mexico City completely wet!!!!"

Pros: "ON time, friendly, comfortable and there was food."
Cons: "the delta/aeromexico lack of coordination for my seats."

Cons: "Pilots were late to flight...m"

Pros: "Attendants were courteous."
Cons: "Space between seats and back rest. Atten"

Cons: "5 hours delay and the did not give us a clear explanation"

Pros: "Perfect."

Pros: "I enjoyed my flight it was comfortable seatoseating. The good was great! The flight attendants were very professional and friendly.the entertainment was great because I had my own choice of watching what I wanted."
Cons: "I enjoyed everything in this flight!"

Pros: "I slept well."
Cons: "The a/c could've been a little colder."

Pros: "Seats were comfortable and TV for each passenger."
Cons: "Food is really bad. That sandwich can be eaten."

Pros: "Would not recommend."
Cons: "Poor service."

Pros: "Everything was great"

Pros: "Crew was nice"
Cons: "Food"

Cons: "I got the last seat on the plane, and it smell pee all the way. Disgusting."

Pros: "Everything is better, from aircraft to service to food to the fact that they don't charge for everything. And yet, they are successful. Aeromexico is a great example of a great airline."

Pros: "The service"

Cons: "Kayak DID NOT reserve a seat for me and I was put on waitlist-even with a purchased ticket."

Pros: "At least they put me up in a nice hotel and paid for transport"

Pros: "Chairs where comfortable"

Cons: "LACK OF COMMUNICATION OF DELAY, BAD ATTITUDE FROM CREW, OLD PLANE AND ENTERTAINMENT SCREEN NOT WORKING"

Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"

Pros: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Cons: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."

Pros: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."

Pros: "Latam lounge in Bogota"
Cons: "Pay for premium seats, not enough leg room a rip-off"

Cons: "Left 2 hours late from Bogota"

Pros: "Everything went very well."
Cons: "No room between seats."

Pros: "Everyone was quick"
Cons: "Small seats"

Pros: "Todo bien"
Cons: "Todo"

Pros: "Finally taking off"
Cons: "Being stuck on the runway"

Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."

Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"

Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"

Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."

Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."

Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."

Pros: "The attendants helped you with all your needs. They were professional and fluent in the languages necessary to help the passengers. Very impressed"
Cons: "Good was good. Snacks and beverages were awesome."

Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"

Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"

Cons: "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."

Cons: "No entertainment, no food"

Pros: "Seat"

Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."

Pros: "Arrived early and flight wasn't packed."

Pros: "The inflight crew was outstanding!"

Pros: "Puntuality in both fly's"

Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."

Pros: "Exit row seating."

Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"

Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."

Pros: "We flew directly from Madrid to Miami with IBERIA"

Pros: "Business class comfort was a huge difference! The seat, space entertainment was great."
Cons: "Food not great. Priority line not separate for boarding. If you don't board right away when first called, you get stuck behind everyone else boarding. Those that have higher boarding numbers stand around blocking the line and no announcement ever made to remain away from line."

Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"

Cons: "Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet."

Pros: "Their customer service sucks."
Cons: "Their customer service sucks."

Pros: "Arriving early"
Cons: "Having to pay for the wine."

Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"

Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Pros: "Check in and boarding was quick"

Cons: "Paying extra for seats"

Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."

Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."

Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."

Pros: "Nothing"
Cons: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."

Pros: "Fast boarding"
Cons: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"

Pros: "QUE SEA PUNTUAL"

Pros: "El servicio al cliente"

Pros: "Crew cordiality"
Cons: "Comfort of the seats, could not recline"

Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."

Pros: "Checking in with kiosk was easy. Boarding went quickly. Seats had adequate space."
Cons: "Older plane than the one going down. No seat back entertainment. Typical mini bag of pretzels and a drink."

Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."

Read more about Avianca
COVID-19 information

Safety measures for airlines flying from Bogotá to Miami

Airlines flying from Bogotá to Miami have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Bogotá to Miami

Mandatory masks

Masks required on board, masks provided on flights from Bogotá to Miami

Social distancing seating

Middle seats unavailable to book on flights from Bogotá to Miami

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Bogotá to Miami

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