The soft service on EVA was superb from the quick and attentive flight attendants, to the turn down service, and excellent food. This all made my 11 hour flight very comfortable and relaxing.
Amazing one of the best airlines i have ever traveled with. I live with medical issues called psoriatic arthritis and was in pain on the flight. The flight crew made sure I had fresh ice pack ever hour. Going above an beyond with service and care ⭐️⭐️⭐️⭐️⭐️.
Flight attendants were very helpful and nice. Would be nice to board on time.
Overall is good. But Asian movie selection was not great at all. And also more snack food to give out
Don’t preorder the diabetic meal if you don’t have to. Whoever creates those meals thinks everyone loves fish, and hates seasoning. In a world where we can find diabetic friendly candy and low card bread, it’s surprising that places are still serving flavorless gelatin and rice cakes. Boarding in Taipei was chaos. They tried to form a line but didn’t manage it. So once the gate was opened, the line didn’t matter and everyone just mobbed to the front.
Flight attendants are polite and pro. Missing of on flight entertainment is a big miss for a ordinary airline.
Everything was great, however the seats in the back are very small. Not as Comfortable as I would have liked.
Flight was canceled was only given only a 8 hour lead time. Had to fight to be put on another airline (United Airlines) that was leaving earlier then the one EVA and rescheduled.
Very good service and food. Crew was professional and considerate. Cabin and restrooms were kept clean
Excellent service from check in to boarding the crew is so pleasant to asked
We flew economy light. We did not want to check bags and we had free 1 bag, but just had back packs with small personal item. Try as we may could only get bags down to 17lbs each. So we put 2 lbs from one bag into other and checked it. I think if someone has a checked bag allowance and chose not to use it , it would benefit both parties to bump carry on weight up to the next level of 22lbs or 10kgs. Just a thought.
I didn't have much experience with Cathay Pacific airlines because of delay and missed connections, the bulk of the trip was on Japan Airlines.
Given the Business class airfare, the food variety and quality both were substandard. The crew was not interested to serve other choices and work hard to provide alternatives. Very disappointing food service.
Food , drink experience were great with Cathay. Crew service was excellent. Clean toilet and full snack bars always, pilot took of 26minutes later when boarding at Hong Kong with extra US customs check at gate 9 for US flight, but he managed to arrive only 2 minutes later from flight tracker. Smooth flight .
The experience was efficient, on time, and provided great service.
Overall, not good. Super late boarding in Hong Kong because some last minute issue with a plane. The boarding process is chaotic. Kathy Pacific should seek to do better with punctual departure time. Caused a lot of trouble with missed connecting flight.
It's basically 15 hours with an airline in economy class. There's really not much of anything that could have been done better unless I had a first class ticket. Cathay Pacific does excellent work, with a very professional, friendly and attentive crew. It's literally the only airline that I will fly to Southeast Asia.
Very friendly and accommodating staff. Food was great. Lots of movies and tv shows to choose from. Highly recommend.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Close to excellent. The only problem is when I try to charge my phone on the USB in front of my seat, the battery level is decreasing rather than increasing. Why?
Our 6.30am flight was boarded then cancelled to fly at 10.55am . We were flying to Brisbane to attend a funeral at 12 noon an hour away . This means missing the funeral due to unreliability of Virgin . Unimpressed !!
It was with Link Airways and the Saab 340 jet was noisy and little comfort.
They didn’t sent my luggage I got it 24 hours later
Plane was late and they wouldn’t check our bags through to Tokyo
Overall experience was good but what really impressed me the most was the care the flight attendants took of a sick passenger who was sitting in front of me. The flight attendants would come and check on her quite regularly providing her support and comfort. Brilliant service!
Only answered OK and poor as there was no entertainment and I didnt have any food
4.5 hr international flight. We got a glass of water. Ranks up there with Ryan Air, Easy Jet, Spirit and Frontier. Expected better.
Gluten free options less explicit on business class, but great service
Very good… seems the virgin staff particularly in the lounge and in flight exceeded expectations.
I liked everything about the experience but would have liked some free snacks!
It was never explained why the departure flight was canceled and delayed for 1.5 hours. It would have been nice to stick with the original itinerary.
Many movies do not have captions, which would have been helpful when you have to live with the flight engine noise.
Food could of been better. Crew was pretty much average. It was raining a lot on arrival, had to take a bus to immigration building,
You have to pay $25 to get access to smoking lounge. One coffee and small bottle of water coupon provided. Max time 2 hrs for two entries total.
Crew excellent calling me by name ! Only downside was no inflight WiFi
Everything was very good but seats are small for a big man!
The flight was fantastic and the crew was absolutely excellent, but the entertainment system on the B777 was not working. That's a long time to spend with no electronics. The crew offered I-Pads but I had brought my own. I am only pointing this out because this is the second flight on Philippines Air where the entertainment system was down. FJM
Terrible check in and food was like from fast food
Delayed, from morning flight, they moved to evening. And said, their earlier flight is already full but we can upgrade the seat
Nice new lay-flat seats in Business Class!! What a wonderful experience!
Very bed experience never want to travel air canada anymore
The international flights (interior space) is ridiculously small. The aisle way is similar to a discount domestic shuttle. Same applies to the intercontinental flights. The luggage storage space is also incredibly small. The entire experience is rough on a traveler and you pay with your hide and body for not flying let’s say an American or Delta type airline.
I liked all of it, and excited to do it again~* Thank you, and Much LoVe and Respect, CHRiS aka KRYSTOE 👣🎵 http://www.chrisrousemusic.bandcamp.com Google = chrisrousemusic and/or KRYSTOE
It was a very small plane and was ok. No food or entertainment so there should be an option for NA.
I travelled in Business class for the first time and wish I could do that again.
I always had the best experience for the professionalism of the crew and the way they make you feel as a family!!!
Terrible, delayed flights lost luggage and lost hotel fees. Missed meetings. Overnight in airport every air canada flight was a cluster mess.
It was good, seating was a little tight apart from that all was well.
I waiting for 2 hrs to retrieve my luggage. Didn't get home till 3am.
The flight left late and I didn’t get a glass of bubbly upon boarding (which I’m used to when booking business class on other flights), but otherwise it was a pleasant flight with lovely, helpful crew members and I enjoyed my meal.
