Find cheap flights from British Columbia to Kaua'i

Pros: "Great crew, nice plane"
Cons: "More varieties of snacks"

Pros: "Crew was nice"
Cons: "Only gogoinflight entertainment. Seats were uncomfortable and they ran out of the food we wanted"

Pros: "I liked that when due to a medical reason, I was able to be given the option of rebooking my flight even though there would be a penalty and extra charges and I would need to pay the difference."
Cons: "When I called to rebook my flight within the year and about 3 months in advance of the desired date, unfortunately Latam made multiple errors and also told me that rebooking flights only are eligible for more expensive flights. Even though there were other less expensive flights that I was able to find and see online, they insisted the only flight available had a price difference of $4,000+ dollars. the original ticket was around $550 so this was absurd. Not helpful at all, how frustrating."

Cons: "Device entertainment was glitchy and I wasn’t able to watch, despite following directions for device compatibility."

Pros: "TSA time in Portland was 20 min at 9:30am on a Tuesday. Power outlets in the boarding area were nice but could’ve been more of them. Flight attendants were outstanding (AK 841)."

Pros: "The crew were very polite and helpful."
Cons: "The flight was delayed for an hour and no one could explain why."

Pros: "Comfortable seats"
Cons: "Delayed, may of been beyond the pilots control. Scrambled seating arrangements."

Pros: "The crew was terrific"
Cons: "The long delay was miserable. Although we would rather be on aircraft that was running like it should. We were dead at that point in our journey and the long delay was very difficult."

Pros: "Even though there was no TV screen in the headrest, we were all provided with IPads to view. The controls on the IPad were quicker than the in headset TV's. The seats were comfortable and we all received a flight packet that included a toothbrush, eye shades, ear plugs and a pair of socks for our comfort! Blankets and pillows were in our seats when we arrived."
Cons: "I missed being able to see our flight path. On a long flight it's difficult to keep track of where we are and now much longer we will be in the air without the flight tracker. My baggage was misplaced, so I was delayed by needing to fill out forms for lost luggage. Thankfully, it was located before I reached my connecting flight."

Pros: "I liked nothing"
Cons: "I didn’t like everything"

Pros: "The flight attendant was friendly."

Pros: "We got in 45 min early. As always, super friendly, clean, and comfy (for coach). We have their credit card, so free checked bags which is wonderful ."

Pros: "The plane had far more leg room than typical airlines which was a pleasant surprise. It was newer than most, the flight attendants were polite and accommodating and the ride was smooth!"
Cons: "No complaints"

Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight!"

Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."

Pros: "Everything was on time. Crew was nice, no issues."

Pros: "Great flight, lots of attention by crew. Arrived early!"

Pros: "Great service on time"
Cons: "No complaints"

Cons: "Crew was rude with handling of the beverage and food carts and passengers trying to get down the aisle. This is an issue on all flights, but this crew was inconsiderate and seemed to dislike their job"

Cons: "We can't get boarding pass in Taipei. Hence, we have to go through Canadian immigration process to obtain boarding pass, then enter US immigration zone for US immigration process before get on board."

Pros: "I liked how the captain came thru the plane talking to everyone and engaging. I didn’t try any food so not sure how it was but the coffee I had tasted burnt. I didn’t use the entertainment available but the WiFi was so slow I was unable to use my device."
Cons: "Most of the plane was asked to use the back restrooms which caused quite a line for quite some time."

Pros: "Food selection and frequency of service"
Cons: "We sat in premium, the first row after first class and the trays were in the arm rests, so we couldn't move our out of the way. Very uncomfortable seats for paying an extra cost for them."

Pros: "It was good"
Cons: "Can’t really think of anything"

Pros: "N/A. Because of bad weather on Vancouver Island, my flight to Vancouver was delayed two hours and I missed my 230p flight to Seattle. Alaska had no other flights available from Vancouver that would get me to San Diego and other later flights that day from other airlines were over booked. I stayed the night and flew out the next morning on a direct flight to San Diego. The flight was fine. The flight crew was nice, they offered us drinks and snacks and the air condition worked. The reason I included the AC is sometimes it doesn't work and that's miserable. There's not too much else to add."

Pros: "Friendly service"
Cons: "Nothing"

Pros: "The crew was very friendly and there was plenty of leg room."
Cons: "It was only an hour flight, so there was no entertainment. And the seats didn't recline."

Pros: "charging outlet"
Cons: "light delay. no service."

Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."

Pros: "I survived"
Cons: "The plane was older then my grandma"

Pros: "On time."
Cons: "Wish there was a direct non stop flight to SMF from YVR"

Pros: "Small plane and short flight. Not too much to expect other than get there on time which they did"
Cons: "No complains"

Pros: "Was late to the gate, and with the ramp still attached to the plane were told the flight was closed. Still traveling, through San Diego and board a plane this morning to Kauai. I sent an long email to customer service. Not a happy camper."

Pros: "Flight attendants were quick and efficient during a medical emergency."
Cons: "We had two hard landings (in Seattle and again in Ontario - same crew) and hit turbulence coming in toward Ontario that literally forced a flight attendant to her knees in the aisle."

Cons: "What happened to the complimentary meals? Lordy, it was a 6-hour flight!"

Cons: "Bag got taken off plane because plane weighed too kuch"

Pros: "The overhead bins seemed to have more space than usual for non-checked bags."
Cons: "Boarding was delayed and the flight was late. This was already an evening flight, so the delay meant that I missed the last public transit train once I was home and had to pay for a cab."

Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."

Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."

Pros: "Great customer service! The crew was super patient with me and a flight issue I had"
Cons: "I never like the drinks offered on a plane."

Cons: "Bag full of very expensive ski stuff lost in Vancouver somewhere---hoping I get it back!"

Pros: "Smooth flight and easy app to handle"
Cons: "Kiosks couldn't read any of my travel documents. Even thought I checked in and about my luggage 24 hours in advance I had to form the line and check in for help."

Pros: "time of flight"
Cons: "The plane was tiny. Everyone had to check standard carry-on luggage"

Pros: "Bad attitude, no info, then annoyed when we asked them anything. All the passengers kept cool and calm. Staff was terrible."

Pros: "The flight was quick and we arrived early. I had more seat room on this flight than on intercontinental planes. Very smooth landing, one of the best."
Cons: "No beverage service of any kind--trip was too quick!"

Pros: "arrived earlier"

Pros: "Short flight"

Pros: "The crew and the overall flying experience was fine"
Cons: "But my travel luck proceeded to haunt me and my only bag I had travel with me was lost and they have no idea where it is.... hope to get it soon since I have work tonight and tomorrow morning"

Pros: "the flight was so short that nothing mattered but it was still a good flight."

Pros: "It's short flight it's ok. Not applicable on entertainment and food"

Pros: "Friendly crew"

Pros: "The crew was amazing. But there were to many people on the flight for what’s going on. There were middle seats sold and people were upset."

Pros: "quick and easy flight"
Cons: "no entertainment screens at all!"

Cons: "Got delayed"

Cons: "Way too cramped"

Pros: "Boarding process was pretty easy and seamless. The pilot kept us updated on all the issues with the delayed departure (bags being loaded, weather, clearance to take off..)."
Cons: "The flight was delayed by over an hour due to technical and weather related issues so we missed our connecting flight to our final destination."

Pros: "See previous comments."
Cons: "See previous comments."

Pros: "Friendly staff."

Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"

Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."

Pros: "crew found me an outlet for laptop"
Cons: "nothing"

Pros: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Cons: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"

Cons: "Missed my connecting flight due to previous flight being delayed."

Pros: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."

Cons: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."

Pros: "- flying business was great. Comfortable chairs that lay flat. - entertainment options are amazing. Worthy of any international flight."
Cons: "- staff was not very friendly. At least one of the businsss class stewards. - Food options for breakfast limited."

Cons: "Na"

Cons: "poor hospitality by cabin crews poor toilet smell, business class can smell the poor toilet if the door is opened"

Cons: "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."

Cons: "Not much food offered on a long flight."

Cons: "No will fi"

Pros: "When I arrived at Detroit I noticed there was an earlier flight going out to Amsterdam. The nice Delta rep gave me a new boarding pass for the earlier flight because there were empty seats on that plane."

Cons: "There was nothing I didn’t like."

Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"

Pros: "Excellent"

Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Cons: "Too many turbulences !!!"

Pros: "Crew was friendly"
Cons: "We were delayed an hour and a half"

Cons: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."

Pros: "Smoorh travels"
Cons: "Economy seats mot comfortable for sleeping"

Pros: "In flight movies"
Cons: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"

Pros: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."

Cons: "Turbulence"

Pros: "Delta strives for and delivers excellence. I am almost never disappointed. Keep it up!"
Cons: "You don't always get the best seat buddies! Oh well."

Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"

Pros: "eventless"
Cons: "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."

Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"

Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Pros: "the flight was on time and the staff very helpful"

Pros: "Excellent infotainment system"
Cons: "45 min queue to take-off"

Pros: "Martha was wonderful"

Pros: "All Good"
Cons: "Read above."

Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."

Cons: "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"

Pros: "People are good"
Cons: "Flight delays!"

Pros: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"

Pros: "Very informative staff"
Cons: "Was late"

Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"

Cons: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."

Cons: "Just the nature of regional jet travel. Cramped, noisy. No problems, but harder to accept at the end of a 17 hour travel day."

Pros: "Attendants were nice and cordial and made the flight seem like a breeze."
Cons: "Wish the plane was little bigger and not overbooked. It’s not good with people who have claustrophobia and bad anxiety."

Cons: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"

Cons: "The 1st flight that I have not been cold for the entire flight. The attendants were very good and professional and kind. The Movie selection I felt did not have enough variety. The movies all seemed to be rated R or they were child type movies. Nothing much in between."

Cons: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."

Pros: "There was a lot of entertainment choices"
Cons: "Seats are so crammed. Plane was late."

Cons: "Onboard entertainment was not reliable on one of our TVs, and the earphones ports barely worked, had to hold the plugs to hear. MinimL food choices, and you had to go to the rear of the plane to get it. Staff on plane was not super friendly."

Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."

Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"

Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"

Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."

Pros: "Chicken wrap"
Cons: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"

Pros: "Friendly staff made people feel safe even during turbulence."

Pros: "The most efficient boarding process I've ever experienced."
Cons: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."

Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."

Pros: "Our flight was delayed for almost 3 hours. They accomodated us with free snacks and sandwiches. The flight crew were very professional and were nice to us, because a lot of us were worried about making our flight. They kept us updated with all the changes. They had good entertainment selections. The pilot got us to our destination about 5 minutes early."
Cons: "Our flight was delayed about 7 times, we changed gates twice, and the I got to my second layover with 20 minutes to spare instead of the usual 2 1/2 hours. When I tried asked the stewardess if I could deplane with business because I was running late for my connecting flight, she said they no longer do that because passengers don't listen to them. Instead of trying, she juat said no. I felt like an inconvience to her, like it was my fault I didn't have enough time between my flights."

Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."

Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"

Pros: "The inflight wifi and entertainment was ok"
Cons: "Inconsistent gate staff. Happened twice to. Me in the recent trip where a multi flight journey the first leg my luggage was fine to get in board, the second flight it was tagged as too big. I've seen massive pieces of luggage go through no problem and then a random person is stopped to have their bags checked in."

Pros: "Friendly curbside skycap at check in"
Cons: "I didn't realize that I was sold a "basic" ticket. No early seat assignment, last boarding group, no access to overhead stowage (didn't need it) so all bags have to be checked for extra fees, bought preferred seating just to be sure my wife and I could sit together but did not get a receipt and had trouble explaining this at curbside check in. Overall unsatisfactory. Same seats but no amenities."

Cons: "51/2 hour delay!! Should have brought in another plane."

Cons: "The gates closed early and I missed this flight! Horrible service, never flying American again."

Pros: "On time, non stop"
Cons: "New higher prices for less service."

Pros: "Clean plane"
Cons: "No food"

Pros: "Video entertainment not working for my whole row."

Cons: "Very cold airplane"

Cons: "3 hour delay and much confusion. In and out of aircraft."

Pros: "I felt very motion sick and was flying by myself, the flight attendants comforted me and made sure I was taken care of properly."

Cons: "Cero entretaintment"

Pros: "Entertainment comfort crew food fligjt"
Cons: "Not 1 thing"

Cons: "It was cancelled"

Pros: "Nothing"
Cons: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."

Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."

Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."

Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"

Pros: "Nothing"
Cons: "I was supposed to dj in dallas at 12am got a flight in at 7pm but with mechanical problems flight was delayed to a 2:20am landing which I missed my job. I paid for a flight I didn't use and lost 1300.00 usd 0 out of 10 for AA"

Cons: "No wifi nor power outlets. The entertainment was okay at best."

Cons: "I bought tickets for JAL Japan Airlines but it was American Airlines !! If I know that when I buy tickets I don't buy it !! I will not buy tickets at KYAK anymore."

Pros: "Clean, smooth flight, on time. Enjoyed the blankets and the inflight movie options were good."
Cons: "Cramped, and we didn't get seats together... Hate the system where you have to pay $30-$95 additionally to choose your seats before check in, just doesn't seem fair when the tickets are already crazy expemsive and you're paying for your luggage as well... if you don't pay extra, you (we) end up sitting across from the restroom for six hours of in and out excitement."

Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"

Pros: "Crew was very upbeat and attentive to passengers. We sat in Main Cabin plus and there was a lot of legroom."
Cons: "1. Limited menu of food for purchase 2. wifi did not work over the Pacific--their wifi is ground based rather than satellite based."

Cons: "Terrible transit to terminal in LAX with shuttle and stairs"

Cons: "The boarding experience is awful. I wish that there was more order to the boarding process such as with Southwest Airlines. There is simply no control over rude passengers who push there way to the front."

Cons: "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."

Cons: "The exit row seats were very confining g..way to narrow due to type of seat used..had the tray in the arm"

Cons: "EXTREMELY LONG CHECK IN & SECURITY LINES"

Cons: "Checking a bag on American at LAX is a nightmare. We were lucky to eventually find a worker who actually wanted to help us when the kiosk malfunctioned."

Pros: "I liked the entertainment, and thought the service was good."
Cons: "I didn't like having our seats moved from the rear of the plane to right over the wing, and I am still trying to figure out how to sleep on a plane...not alaska airlines fault. Also, if the flight is operated by american airlines, please make it crystal clear which gate and airline counter I am supposed to check in at, and which frequent flyer program I can count my miles towards."

Pros: "The standard seating had good leg room."
Cons: "The seat didn't have enough padding for a 5 hour flight, I don't think I'll take another long flight on an A320."

Cons: "no leg room"

Cons: "They lied to us in the pieces of luggage free of charge in international flights (asked at the phone), and charged us $25.00 per each piece of luggage."

Cons: "Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues."

Cons: "I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now."

Cons: "The flight was late leaving and most of the passengers needed to catch connecting flights, so there was some anxiety as the crew didn't have any information as to whether or not we'd be able to connect."

Cons: "Very bumpy ride I hated it"

Pros: "The stewardess was top-notch, professional and friendly"

Pros: "Every thing expert the food"
Cons: "The food"

Cons: "My wife was denied boarding the flight because of some confusion with her documentation. This "kid" that was an Air Canada representative took it upon himself to deny her boarding because of what he claims as documentation not good enough to travel through Canada into the United States. My wife, who's green card is pending has travel authorization by USCIS that expires in Oct. 2018 that permits her to travel back and fourth from Peru to the US. She also has a special stamp from USCIS in her Peruvian passport. We tried our best to make this guy understand. He clearly did not understand the rules regarding her situation. He didn't even bother to get a manager. Furthermore, we were treated terribly by the Air Canada staff at the Lima Airport. They could see I was visibly furious. I had to leave my wife there at the airport not knowing for sure if she was ever going to get out of Peru. When I went to check in my bags, they tried to charge me $250 because both my bags were overweight. One of the gate agents tried to coax me into a fight just so they could call security. The whole thing left me shaken. Not only that, I had to make another reservation for my wife on United Airlines which costs me $1700. She had no problem boarding that flight with her documentation. I find that interesting don't you?"

Cons: "Missed the connection in Toronto. Had to spend the night there. My skis arrived one day late to my destination."

Pros: "The purser was most hospitable, gracious, and accommodating."
Cons: "Choices for meals and entertainment were somewhat limited."

Pros: "Getting off."
Cons: "I had a seat with a drip, probably condensation, that feel on my head and face throughout the flight. At one point during takeoff it was a steady stream of water. I sat with a napkin perched on my head and would mop up the water between events. That was a first! And with a long 14 hour flight, not welcomed."

Cons: "Flight was late departing"

Cons: "Plane was delayed 30 minutes-1 hour on tarmac prior to takeoff for deicing"

Pros: "Friendly crew"
Cons: "This flight was overbooked and even though I booked in November for this Dec 30th flight I was given a seat 30 cm across from the bathroom. The crew area for meal Preparation etc was also directly behindmy seat. Needless to say, I got no sleep on this eight hour flight, had to endure disgusting smells from the bathroom and people hitting my seat every time they passed by bc this is an area where there is not usually a seat. Everyone waiting for the bathroom was in my bubble. To add salt in the wound, the TV and light for reading also did not work. This was the worst flight I've ever had and I feel Air Canada put these 2 seats there as a money grab. No one should ever have to sit there, especially when paying full price."

Pros: "The seats were large, and they had power."
Cons: "The flights were both 2-3 hours late, and the airplanes were dirty. They blamed it all on weather, which is fair, but it's almost like their attitude was "hey, we're leaving late already (arriving at 3 am at my final destination), so we might as well not try to have good service since you'll already have a bad memory of this flight!" That being said, I would still take Air Canada in cases such as these where they are $400 cheaper than the competition. I'd still rather have a terrible flight and save $400 at this point in my life!"

Pros: "Crew is good, and as well as food and entertainment are good"
Cons: "The seat is small size and it may make for Asian people. Since the port of HK made the flight on the run way for a long time, that delayed arrival"

Cons: "Seats for connecting flight were given away before connecting flight boarded and rescheduled flights didn’t provide purchased level of service"

Pros: "Direct"
Cons: "9:30 flight finally took odd at 11:30 .... delayed and had to set on the runway. Arrivedabd gad to wait 30 min for gate. Will be in terms mal by 1:30"

Pros: "Space for my legs, good movies and food. Smooth ride. It was my first trip with the airline and i loved it"
Cons: "Had to wait 1 hour to get my bag back. They were having trouble to find it. Because i waited an hour they gave me a $10 voucher to eat at the airport"

Cons: "Seats were uncomfortable and tight. Leg room is not existent."

Pros: "On board food acceptable"
Cons: "Entertainment system wifi connection kept dropping. Crew were oblivious to the issue and unable to address."

Cons: "Rouge entertainment system is crappy"

Pros: "Comfortable seats with good entertainment system"
Cons: "NA"

Cons: "Lack of refreshment choice."

Pros: "that we landed safe"
Cons: "that the plane was delayed snd we were keept in side like sardines"

Pros: "Everything"

Pros: "Flight staff was very professional and very helpful to those who asked or presented a need"
Cons: "When arrived I was told flight was oversold. Told person at desk if needed I could offer my seat as I did not have a definite reason to be home . I was SHARPLY addressed by her that there was no other flight that day so not necessary. WHAT?? made no sense and if seat not needed she could have just said thank you. Proper PR"

Pros: "Air Canada accommodated me on an earlier flight saving me 3 hrs."

Pros: "The trip from Kelowna to Vancouver was amazing. Quick very pleasant."

Pros: "The experience was par for the course. No frills, no pleasantries, only water and juice on offer, but the A330 was great."

Pros: "My connecting flight to Yoronto was very late and I missed this flight. air Canada was awful. My last trip with this airline."

Pros: "Smooth flight"
Cons: "Some of the crew is not friendly."

Pros: "Nice staff. Efficient boarding."
Cons: "No basic food for free."

Pros: "It was great."
Cons: "Like to be able to pick my seat ahead of time without a charge."

Pros: "They were quick to bring meals and snacks. Friendly and accommodating flight crew."
Cons: "For a 9 hour flight, I would have preferred a heads up that there is no in-flight entertainment and you need to have a charged device of your own with the Air Canada app pre-installed. And if you didn't get that memo and you have an Apple device, you're out of luck. Otherwise you can rent an iPad for $10. The chairs were thin and flimsy making it difficult to sleep. And unfortunately we got a "window seat" that did not have a window. It was very disappointing."

Cons: "A very obese man sat on my side and took half of my seat. The crew ignored me till we were on the air. They were very unprofessional. They found a seat for me. I approached them and told them that I was willing to pay half of a business seat, just let me go. The crew was unwilling and threanned me by returning the plane before it took off. I was not treated with respect. Next Tuesday I will fly back to Los Angeles with air Canada. I am sorry but this experience has taught me to fly no more with your company. Rabbi Moises Benzaquen"

Pros: "I loved the trip back to Philadelphia. Somehow the crew upgraded my trip, and the crews are super nice. Love it!"

Pros: "Flight and attendants great! A second offering of coffee would have been appreciated!"
Cons: "Lines were confusing to me. Kiosk machines for boarding passes clogged lines. Only 3 staff working security lines after a long weekend! 3 sets of married couples that I knew of couldn't be seated together! Airport personnel not very helpful and rather cranky!"

Cons: "In order to make more money, Air Canada purposefully sits couples, families etc. who book together separately, in order to try to get them to buy upgraded seats together."

Cons: "fitst leg was late. no communication about the connection. was not not clear whether we're going to make the connection - too much stress"

Cons: "Everything from customer service to flight."

Pros: "Newer plane"
Cons: "Delayed for 4hrs and less than adequate meal voucher for $10 for dinner? Very disappointed and I'm a long time AC customer."

Pros: "Roomy seating CE"

Pros: "Great staff"

Pros: "The cabin attendents were excellent. They were courteous, patient, friendly, helpful, professional. When we were waiting for take off for two hours, they did everything they could to make the situation less awful. I would travel Air Canada again just because of the cabin attendants."
Cons: "I can't say I enjoyed waiting on the tarmac for two hours because of what reportedly turns out to have been a data entry mistake, and I would have liked different movies in the onboard entertainment selection."

Pros: "On premium economy, the service and food were excellent!"
Cons: "Chairs are so uncomfortable! They are just not ergo. Also the iPad entertainment system causes neck strain since you are looking down for a few hours at a time."

Pros: "The Boeing 787 is a very nice, state-of-the-art aircraft. The cabin temperature and pressure are excellent and comfortable. The entertainment options were great."
Cons: "I only booked this ticket 3-4 months ago, and Air Canada decided about 3-4 weeks before departure to change their Inchon-Toronto route to 2-3 hours later. This really messed up my trip, increasing my total travel time from Bangkok to Columbus, Ohio from about 30 hours to about 36 hours. My wife and son will have the same issue in two weeks. The YYZ to Columbus leg was delayed over one hour, as well, extending the trip even more. The Jazz terminal in YYZ atrocious and hot. I also didn't comment on our trip from CMH to Bangkok, mostly on Air Canada. The 787 on the YYZ NRT leg had a computer issue, which is understandable. However, we were waiting for the extra pilot (for the long leg) for nearly an hour after the airplane was fixed. So my main input to Air Canada is: it doesn't really matter if you have the very best equipment. If your scheduling isn't working (maintenance, crewing, route changes, etc.), you create unhappy customers. I will avoid Air Canada in the future, as 3 of the 4 legs I had on AC tails did not go smoothly."

Cons: "It was a short flight so everything was ok"

Cons: "No TV on an eight hour flight. Food was terrible!"

Pros: "On board service Comfortable seating and space On time dep. & arrival"
Cons: "None"

Pros: "the crew members were very helpful.friendly and accomodating."
Cons: "no real concerns.If anything being a 3 and half hour flights snacks could have been served"

Pros: "Crew was friendly, helpful and very competent. Flight arrived early. Regular notification/reminder via SMS on flight status. Comfortable seats, generous seat pitch."
Cons: "For a three-hour international flight, and at that ticket price, substantial snacks should be complimentary. In Asia, flights of three hours or more on legacy carriers have proper inflight food. Low cost carriers sell food; but UA is not LCC."

Pros: "The flight was comfortable enough, and the staff were friendly."
Cons: "As usual with planes coming from SFO, this one was late."

Pros: "Flight crew was nicer, and it ran on time."
Cons: "Seats too close in economy. Not everyone is 5' 3" and 105 lbs"

Cons: "I didn't like buying a ticket for a flight with an ANA number and advertised as ANA but then flying United. I don't want to fly united."

Pros: "They at least had the option for live TV on one of the flights, but wanted $8, when Southwest gives it to you free."
Cons: "The gate agent also just seemed and unpleasant in general. The leg room is the worst in the industry, it's absolutely terrible"

Pros: "Nothing"
Cons: "-Jolene at the United check in at the Vancouver airport loves to discriminate -No WiFi on a 5+ hour flight -Old clunky planes -Poor service overall -Noticed employees using their phones constantly instead of helping paying Customers"

Pros: "The crew was very attentive. They offered refreshments when we needed."

Cons: "Unfortunately the first leg of our flight was delayed over an hour. Although we made our connecting flight (barely), our luggage didn't make it onto the plane. It was OK since it was our return flight and we received our luggage later the next day."

Pros: "At least the seats had power outlets."
Cons: "Crew appeared to hate their jobs, only peanuts and water for a 2.5hr flight. Plane was good but united sucks."

Cons: "I don't like delays..."

Cons: "I don't understand why you don't load from the back of the plane first, it just makes more sense."

Cons: "Flight was delayed but this was due to weather conditions."

Cons: "I am young but I am in heart failure and have an artificial heart. I had requested wheelchair service so I didn't overexert myself at the airport and was wheeled right up to the gate. There were two other older passengers in wheelchairs, one on either side of me. When it came time to pre-board flight attendants came up to both men and helped them on board. They ignored me. Then they announced regular boarding. I had to remove my bags from my lap and get up out of the chair and go to the gate to say I needed to preboard. The man looked annoyd and said they had announced it. When I explained how no one came to me but they did the others he said I could go now. I said I needed help with my bags and he acted VERY surly and put out. He did help me but I felt like they assumed because I was young I couldn't possibly be sick and treated me like a liar."

Pros: "Nothing"
Cons: "Awful service,"

Pros: "After the 2nd broken plane, they gave everyone $10 food coupon"
Cons: "Three hour delay, two broken planes, but all things considered not too bad."

Pros: "It really was great. On time, crew was helpful and friendly"

Pros: "Much better leg room on the upgrade. Thanks for the blanket too."
Cons: "And, on a 5.5 hour flight the flight attendants only came down the aisle one time to offer drinks or snacks. The seat was sort of dumpy, my charger wouldn't stay plugged in and the pocket on the seat in front of me was ripped."

Pros: "On time, friendly crew, bags got through timely"
Cons: "Nothing in particular."

Cons: "I arrived at YVR to check in for my flight at 4 pm. I was told they couldn't find me In the system anywhere and when they finally did find me they told me they had booked my seat onto another flight that didn't leave u til 6 pm and I would arrive home in San Diego at 10:40 pm. They refused to check my luggage because they said I had arrived too early. I wasn't too early for my originally scheduled flight! I now had to sit in the airport for 5 hours. I had to call home, arrange a sitter for my children whom I was suppose to see at 8:55 pm. They said there was nothing they could do about it."

Pros: "On time, great crew"
Cons: "Small plane, last row of seats are the pits"

Pros: "Was quick enough and on time."
Cons: "Please start charging obese customers more money for their tickets. Seat I was in had me squished because the other passenger was so big. Its not fair that I have to give up half of my seat."

Pros: "It had been years since we last flew UNITED. Honestly, we were a bit apprehensive after learning of friends' negative experiences but we moved forward with our plan. The flight was smooth, and ahead of schedule and the crew was totally on top of their game. SPOT ON!"
Cons: "If I would make ANY suggestion, it would be to load people from the back of the plane to expedite loading. Your current 'zone' approach results in lots of waiting for passengers lo sitting in the back....as the front passenger's mess around, trying to get themselves situated...CLUELESS that there are a hundred others WAITING in the aisle, as they tussle with their sweaters, purses, tech equipment, etc. (if you get my gist!). Just something to consider....."

Pros: "Friendly and accommodating flight attendants."
Cons: "awful handling of the flight delay with lack of info and updates. We were told we were boarding in twenty minutes for four hours."

Cons: "there was no in-flight entertainment."

Cons: "We booked with Air Canada but it was actually United. The flight was delayed five hours. This always happens with United and they seldom provide explanations or updates."

Cons: "Purchased tickets 4 months before this flight for a departure time of 6:05pm. Tried to check in and check baggage at 9:30am but was turned away saying I could only check in 3 hrs prior to my flight. Came back at 3:00pm to check-in and they could not find my information. An hour later they find out that they cancelled the flight and moved my departure time to 8:25am for that day. They say they emailed 3 times in May but I never got it (I'm a bit crazy about my email staying clean) so they say it might have went in to my spam folder due to they types of emails they send to customers. They only kept repeating that they notified me so there is nothing they could do. I ended up going to Air Canada to get a flight to PHX the next day. No apology, no help, no hotel for the night...Terrible experience by United. They gave me a customer relations group contact information to follow up with for complaint but since they sent me the 3 emails in May about the change, they have no liability to fix the situation."

Pros: "Another normal flight."
Cons: "Check in troubles. Couldn't check in online. Agents had some trouble locating our reservations. Security was a lengthy process. Big brother type operation going through customs."

Pros: "Great flight with no issues or any problems. Flight on time, luggage transfer was fine, crew pleasant and helpful. Smooth sailing."
Cons: "We don't take advantage of entertainment on board."

Cons: "Constant 5 - 30 minute email updates stating flight delay. The delayed started at 30 minutes and ended in being 3 hours. The stated reason changed just as frequently."

Pros: "Crew and services"
Cons: "in flight movies were not free while most other airlines offer passenger free in flight entertainment."

Pros: "The flight attendants were really courteous and friendly."
Cons: "There was not anything that I did not like"

Pros: "Headphone slot. Free wifi"
Cons: "Tight seats in coach..expected"

Cons: "Did know till we got on the flight that if we wanted entertainment that we had to down load a appt. so that was annoying."

Pros: "Not much to like about United these days, just basic cattle car service and nickel and dime you for everything."
Cons: "Cramped seats, poor entertainment choices, basic uncomfortable seating."

Cons: "For an international flight, we had to pay for meals and for entertainment."

Pros: "All good"

Cons: "Didn't fly this leg on United, but rather on Air Canada."

Pros: "Gate Crew in YVR was very courteous"
Cons: "Deadheading pilots throwing large carry on in front rows but sitting in back rows. Really guys?"

Pros: "It ending"
Cons: "I don't even know where to begin. Horrible flight with two obnoxious dunk clowns that kept this red eye flight awake. Because they were loud and obnoxious they got all the service on the flight. The way they acted, very inappropriately to another passenger, and sneaking booze from their carry on-Wished there was an air marshal on the flight. Won't be flying United again."

Pros: "The plane was clean, left on time and arrived early. Expecting that there were too many carry on bags, they offered to check some bags at the gate for no additional cost."
Cons: "The snacks were a waste of time. The charge for the entertainment system is based on the published flying time but since those are overstated to improve on time performance, the entertainment charge was excessive."

Pros: "Kayak was not aware that my flight was changed to another airline. Great notification!!!!!"

Pros: "The crew was very helpful"
Cons: "The fiesta packet of food is terrible, the coffee creamer was curdled in 3 different cups that I tried"

Pros: "I like boarding, crew and the comfort ."

Pros: "There was a medical emergency on board and the crew, especially the African American stewardess is to be commended for her (their) responsiveness. The flight was pleasant, however I could not give an excellent rating. To give an excellent rating would meant his flight or airline stood out above all others."

Cons: "Very tight seating, lack of wifi entertainment on a 4 hour flight is despicable"

Pros: "poor airline with bad time and no accomodation"

Cons: "Our flight arrived 20m late, as did my wife on the same flight three nights earlier."

Cons: "The crew wasn't the friendliest. Kind of a buzz kill when you're en route to Kauai."

Pros: "Not much positive on this flight other than I was headed home. I had a decent seat but I had to pay extra for it."
Cons: "This review is for another flight that paid for the same day as this flight from LA to Lihue. The actual flight for this review is a different flight that I paid to get my friend on so could get home. He pretty much had an equally bad experience. The following is my review from my flight from San Diego to Lihue, through San Fransisco. I paid for both flights but wasn't offered the opportunity to submit a review for the flight I was on so I'm taking this opportunity now to do so. I was on a flight home after losing one of my best friends. The flight attendant was extremely rude, making me feel like she was going out of her way to get me a drink of water and never returned to offer food after they missed me when they went down the isle. The gentleman attending to the first class passengers was beyond rude to anyone attempting to use the lavatory near the first class section as if people were supposed to know that it was only available to first class passengers. I was never offered food and myself and other passengers repeatedly ignored by our flight attendant. The entire flight was freezing cold and the air blowing so loud that I couldn't hear any volume on the movie player I was watching, making that nearly impossible as well. I landed at my destination feeling cold and hungry with a pretty bad taste in my mouth towards United Airlines. I don't normally fly United but due to the untimely hospitalization of one of my best friends and having to fly on such short notice, it was all that was available. I used to be a united mileage member but my points expired and became useless to me, living in Hawaii with very few flights in and out of the state several years ago. They seem to have added flights since then but other airlines have won my loyalty since then. I was hoping for a better experience as I remember having better experiences flying United. After this recent experience, I'm not sure that I will be flying United again, especially given the price of fares and what you get for what you pay. You'd think the staff would be more welcoming knowing that people pay so much to fly and then pay for everything else once on the plane. (A comfortable seat, food, drink, etc)."

Cons: "I didn't like the 5 hour delay... Neither did any other United customer as it seemed like every single flight was delayed to everywhere for only united airlines"