Find cheap flights from British Columbia to Philadelphia

Cons: "The seats were a little uncomfortable."

Pros: "Great service."
Cons: "Nothing"

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Cons: "Person next to me was tobacco smoking! And he was really obese taking up 2 seats! Airline shouldnt have noticed it and took action!"

Cons: "Better late night food"

Pros: "Very pleasant crew."
Cons: "Very late in departure from Victoria. Long long delay in receiving oversize baggage. Incorrect directions by airport employees in Seattle, resulting in wrong floor, rescreening. But very helpful Alaska enployees to assist in unscrambling."

Pros: "Onboard crew were ok but the gate staff were a bit sassy and rude."
Cons: "Customers service training for gate agents."

Pros: "All the movies and tv shows were 100% free. A very good selection of things to watch."
Cons: "The WiFi was too expensive."

Pros: "Everything was dandy. A completely uneventful flight"
Cons: "Can’t thinkmif anything I didn’t like"

Cons: "Nothing, all was perfect!"

Pros: "This is how flying should be. No ridiculous fees, free drinks and entertainment, easy and fast boarding, comfortable seats, attentive attendants."

Pros: "Crew were some of the best experienced on an American carrier"
Cons: "There wasn't any entertainment"

Pros: "Nice crew. Firm landing in very windy conditions."
Cons: "nothing"

Pros: "A real cute friendly boy was in the seat next to me. It was easy to sleep through the night on the red eye flight."
Cons: "I passed out the whole time so I didn’t get to flirt as much as I would have liked to."

Cons: "So, this plane was a Virgin America aircraft taken over by Alaska since the merger. My fiance and I were on a red eye non-stop to Philly from LAX. That said, the plane was in terrible condition. The seat back in front of my seat was broken and hanging down on my knees, there was no opportunity for entertainment unless you brought your own plug in headphones (none on the plane to use or purchase), we purchased upgraded seats and when we checked in the night before were told they were not available and we would be in economy (still waiting for that $200 refund 7 days later), the arm rest between our seats was broken and would not stay up, the headrest of my seat was broken and there was exposed metal, and when we purchased champagne to celebrate our vacation it was warm. One other item I noticed was the woman across the aisle's seat would not sit upright. She was asked to move to another seat for both take off and landing. Not sure if this was a Virgin America crew of Alaska, but terribly disappointed iin the crews lack of care and would not fly them again across country if this is what is to be expected."

Pros: "Free movies, comfy seat, more leg room than most"
Cons: "They checked my bag unnecessarily at the gate, but at least I wasn’t charged."

Cons: "I missed the connection for a delay in Qantas for Melbourne."

Pros: "Overall good service. Excellent free entertainment selection."

Pros: "Had a window seat...got lots of sleep!"

Pros: "the newer and clean plane, the staff and the video selection"
Cons: "no pillow for a red eye coast to coast flight sucks."

Cons: "I had planned to arrive to California by 9 but didn’t get there until 11"

Pros: "Clean"
Cons: "Never fly China Southern again,We missed one day by cancelation flight Los Angeles to Ghuangzhu and Ghoungzhu to Kathmandu,supposed to arrive Kathmandu on July 3rd instead arrive July 4th.waste my Vacation.I don’t recommend to anybody.very disappointed."

Pros: "Friendly staff."

Pros: "The choice of movies seemed great"
Cons: "As suggested by Alaska airlines, I downloaded the Gogo inflight app the day before my flight. Though when I boarded it said it wasn’t available for my flight, leaving me without any entertainment because I had Bluetooth only headphones. Also no USB ports:/"

Pros: "When we landed"
Cons: "Delays. Pricing , pay for every amenity"

Pros: "Customer service both on the phone and in person wede professional, friendly, and accommodating. They went out of their way to make our trip as comfortable as possible."
Cons: "I, honestly, have no complaints about this flight."

Cons: "My suitcase was destroyed. It lost a wheel and is now inoperable."

Pros: "Had no food or entertainment"

Pros: "Loved the free entertainment options and the free snacks. We normally fly United or American out of PHL and this was a refreshing new operator that I will look for on future flight options."

Pros: "Comfortable seats and leg room and the service"

Pros: "Crew was wonderful and remained true to their promise to try and be as quiet as possible so everyone could sleep. This was very nice, as the flight was already short enough that most people would get less than 6 hours of rest between takeoff and landing."

Pros: "Great service. Nice flight attendants."

Pros: "Made it safely from the Pacific NW to the east coast in less than 5 hours. On time too."

Pros: "i liked that the flight attendants were attentaive."
Cons: "the wifi which i paid for didnt work the entire tome and it was frustrating"

Pros: "Landed ahead of schedule, but baggage claim conveyor system broke down for over 45minutes."
Cons: "Cabin pressure on descending to Phila Airport gave me an ear ache that is still bothering me some 3 hrs later"

Pros: "Pilot interactive, explaining decisions about speed and occasionally landscape. Efficient boarding, comfortable seats, large overhead bins, pleasant cabin assistants"
Cons: "No food included with ticket even though 5 hour flight They advertise free movies but require $10 payment to rent viewing equipment"

Pros: "The flight attendants were friendly and on top of everything."

Pros: "Good leg room"
Cons: "No blanket, pillow, entertainment, or real food for a cross-country red eye. was my first time flying and was disappointed."

Pros: "Flight was on time Staff and crew were curtious and professional Aircraft was clean"
Cons: "Some complimentary snacks would be nice"

Cons: "There's no meal included on a 5hr flight. I was seated in a middle seat between two 300lb people encroaching on the space I paid a lot of money for. Completely unacceptable."

Pros: "On time, friendly staff, clean aircraft, good boarding process with back rows boarding first."

Pros: "First time with this airline and I would definitely fly them again . The seat was comfortable and I like that they loaded customers from the back of the plane forward"

Cons: "A long flight and was cold, and a crying baby throughout the flight"

Pros: "It was a pleasant flight and I really enjoyed flying on Alaska"

Pros: "Seats were 2 across instead of three. Flight was direct and short. Staff was efficient. Noise did not bother me. Good price for tickets."
Cons: "Bathroom needs toilet seat covers. The take off and landing was a bit late."

Cons: "The Seattle airport needs to get it together and expedite the security process. So slow, some people likely missed their connection, and definitely most were at heightened levels of anxiety."

Pros: "Didn't eat any food due to having to buy it."
Cons: "Need to pay for food and movie"

Pros: "I was able to get an earlier flight."
Cons: "Did not buy food. Don't think I was offered tablet for movie."

Pros: "This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson."
Cons: "I am completely satisfied with the airline and its services."

Pros: "Wifi worked well. Good movie choices and food was simple but satisfactory."
Cons: "Timeliness, friendlier crew and better music choices"

Pros: "Plane is nice"
Cons: "Food"

Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."

Cons: "Need water"

Pros: "on time"
Cons: "AC on boarding!"

Pros: "The flight was fast and with no delays"
Cons: "They charged me extra 14 USD for checking in, I had never being charged extra for that."

Cons: "I have nothing to complaint about Aeromexico is truly a good airline, friendly and. Has good customer service. We were very satisfied with our flight. Thank you"

Cons: "24hrs in advance, the flight was delayed over 6hrs"

Pros: "The flight from Vancouver to Mexico by Aeromexico was cancelled. I was assigned a different flight at 6am the next morning and we could not board in the last minute when we were at the door (it looks like the flight was overbooked)... Finally we are in Lima but our luggage is lost."
Cons: "Please let me know what can we do.. Is there any kind of compensation we are entitled to after going through all this..."

Pros: "The a accommodations for my mother who is handicapped."

Cons: "I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on."

Cons: "Very happy, excellent!!"

Cons: "Flight departure was delayed when other airlines where flying out and we were told we couldn't take off due to fog at the Tijuana airport. But many of other airlines with same destination were taking off. Very disappointing."

Pros: "Nothing"
Cons: "Poor scheduling"

Pros: "The fact that I actually made it home"
Cons: "No communication, poor in flight service, extreme delays."

Pros: "I enjoyed it"
Cons: "Good overall service"

Pros: "Loved staff and food!!"

Pros: "Very good service,ver y servicial,and excellent pilots,"

Pros: "On time. Good entertainment"
Cons: "Food too salty"

Cons: "My personal hand bag was taking away from me. I couldn’t carry with me and it was open and stolen my new pair of Jordan shoes Thanks"

Pros: "I like the staff, the seats, the entertainment"

Pros: "At check in was given an emergency exit seat with leg room which was lovely since I'm tall."
Cons: "Cold ham and cheese on bread... Was cheap and gross. WiFi didn't work the whole flight. Insensitive flight attendants assume I'm with others as a family just because we were black. Not very friendly at all. Safety video makes it seem like everyone in Mexico/on their flights present as white. Should have more diverse actors. Get it together and be representative of the population you serve."

Pros: "Overall great experience."

Cons: "The person in Aeromexico balcony didn't have training to attend clientes in the best way. She didn't know how to add miles to my number of fidelity and she told me that she can't change my seat to the aisle, because the sistem was not working and her english was very poor too... Very poor service."

Cons: "El vuelo fue cancelado y se tardo 5 horas en salir. Nos hicieron dormir en las bancas del aeropuerto sin indemnizacion!"

Pros: "Excellent"
Cons: "The food to poor.. no taste"

Pros: "Seat was good."
Cons: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."

Pros: "We missed our flight to Bogota because Immigration was so understaffed. They were warned by Aero Mexico the day prior but chose to do nothing. Now we are having to pay for a second hotel and second flight from BOGOTA to Barranquilla. There are a lot of very angry and disappointed travelers today. We have been offered nothing and received nothing. And we loose another day of Carnivale. I won't be flying through Mexico city anytime soon. Kerry Greenlees"

Cons: "The behavior of the front desk employee who provided us the ticket."

Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"

Pros: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."

Pros: "Well organized boarding and time efficient"
Cons: "Food mediocre"

Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"

Cons: "Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag."

Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"

Pros: "The lights went out so you could sleep"
Cons: "The check In process took an hour for no reason. I can only assume the staff were new because everyone who went on strike recently got fired or quit. That or they were on permanent siesta because the line ups weren’t even long. They were just slow, lazy and lacked knowledge."

Pros: "Food service, upgrade, and leg room"

Pros: "I got to check my baggage for free (full flight) and the crew were all very nice and fluent in English and Spanish."
Cons: "Flight was delayed"

Pros: "liked the seat and the space. a blanket provided without asking"

Pros: "Good entertainment Good crew"
Cons: "They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding."

Cons: "All"

Pros: "Good flight, excelent schedule"
Cons: "Flight Over sold (20 people)."

Pros: "People in Mexico are very nice."
Cons: "The Mexico DF airport us very crowded and you will be delayed. Avoid it if you can."

Cons: "They cancelled our flight, sent us to another flight, downgrade included since we had to go in tourist even we pay business. Our original Vancouver flight was also delayed for 3 hours, they could put us in another airline but simply did no d anything even we asked for that. At the end, they did not know hate in México, airport screens si done thing, airiline information was another thing."

Pros: "Price! And aervife"
Cons: "La aerolinea nondeja documentar ni una maleta en viaje internacionaybesones fuera de lanley ybdijeron q estan amparadoos a esa ley"

Cons: "Flight cancelled with little explanation and little help from Aero Mexico to help us get to our destination. Had to request refund instead and have not seen that yet, either- more than a week later."

Pros: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Cons: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"

Pros: "The Dreamlines is terrific. Great service, attentive staff & clean airplanes & food."

Pros: "Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride."
Cons: "Seating was WAY too tight Way too many people with carry on luggage"

Cons: "Food was not good at all."

Pros: "Good connection"

Pros: "Food was okay.."
Cons: "Had a bulk head seat that turned out to be not one."

Pros: "The crew was professional"

Cons: "It was not British airline but was contracted to American airline. It lacked class."

Pros: "This airlines sucksI didn't really like much of anything about the entire trip"
Cons: "I didn't really like much of anything about the entire trip. Mainly, there was absolutely no entertainment except some overhead movie that no one wanted to watch. The plane was old and comfortable."

Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."

Pros: "The crew was very kind and we had a safe trip in general"
Cons: "2 hours of delay to take the airplane in Orlando and they changed the flight to Charlotte when it was planned it would go to Philadelphia but it was not a big deal to me."

Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"

Pros: "an extraordinarily long and stressful journey that sgould have taken 15 hours but took 27.. I may stop using American Airlines"

Pros: "On time departure"
Cons: "Why do not they serve FREE water????"

Pros: "I"
Cons: "r"

Cons: "You overbooked the flight"

Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "My flight had a really tight connection at London Heathrow. Then my flight from Vienna arrived 10 minutes late which made it even worse. A very nice BA agent met me as I deplaned at London Heathrow and ran with me thru Terminal 3. Helped me clear security with a priority card and ran to my gate with 2 minutes to spare. The women was really nice and if it was not for her I am sure I would not have made my connection. I don't know if there is anyway to track her down and thank her but I would like to do so. The flight attendants were OK but not excessively helpful."
Cons: "Having to reclear security. I understand the necessity though. The touch screens for the inflight entertainment did not work well. Food was Mediocre at best."

Pros: "The options for entertainment were great."
Cons: "The space and seats were uncomfortable. I received errors when trying to access gogoinflight on my tablet, even when I had the most updated app. Therefore I was unable to use the app during my flight to Philadelphia. Also, when checking in from our original departure location, MCO, we were not provided our boarding pass or luggage tags for our final destination, Barcelona, only to our connecting flight, Philadelphia. The connecting flight was delayed in MCO for an 1 hour and a half, after we have boarded the plane. So we waited in the plane for the whole hour and half while a maintenance issue was being resolved. The delay almost cost us to be late for our final flight to Barcelona. Since we were not given our boarding passes for PHL to BCL it caused confusion when trying to board our plane in PHL to Barcelona, and also caused for our baggage to not arrive with the flight. After landing, we spent an additional 2 hours at the Airport going through customs, and waiting on line for the lost and found desk for baggage in Barcelona. The lost and found desk had three agents available to assist, however we can only talk to one which was designated specifically for American Airlines. This caused a very long wait time of 1 hour. We were advised the bags stayed in Phildelaphia since they did not have the additional luggage tags, and will not arrive till the next day. Overall the experience within the Airport kiosks, service desks, and baggage check in' s was not a pleasant experience. I believe many of these issues could have been avoided if the American Airlines agents were more knowledgeable and attentive."

Pros: "Crew and promptness. Roomie seat."
Cons: "No cellphone charger. No movie screen at the seat."

Pros: "Nothing"
Cons: "It's AA, never again"

Pros: "Left on time from LAX"
Cons: "We booked for British Airways since we have good experience with them before but this is "operated by American Airlines" - not sure why they just don't say American Airlines when booking. It's deceiving!!!"

Cons: "I paid for a non-stop from Seattle to Philadelphia. they cancelled it and only had options that dragged out the trip, caused an extra day of lost work. There was no attempt or offer to ameliorate the inconvenience, or refund the cost -- even an upgrade would have been appreciated. just here's what we have, take it or leave it. I am through with American"

Cons: "There was no wifi"

Pros: "The entertainment was free on our flight and that was very nice. Watch a lot of movies iv been wanting to watch. Pilots flew the plane very well."

Pros: "Flight on time."
Cons: "Paying extra money to pick seats before 24 hours check in. I have 2 children and cannot risk them sitting separated from their parents. I'm sure other travelers would not want a 6 year old aline next to them either."

Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"

Cons: "Late by 40 min"

Pros: "great service from flight attendance"
Cons: "n/a"

Pros: "Entertainment options were outstanding , 4 movies and 10 hour flight is quicker than quick."
Cons: "Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."

Pros: "Nothing"
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."

Cons: "I had booked an international flight with British Airways and it ended up being American Airlines. There was no notification of this change and I was not happy. I found AA to be subpar. The plane itself didn't have individual screens and my view was obstructed by other seats. The food was terrible and I got sick later, possibly from the bad airline food. Overall I got to my destination on time, but unhappy as I had chosen an airline and was forced to use another."

Pros: "Our extra leg room seating was fantastic. The crew was delightful."
Cons: "The entertainment was just okay."

Pros: "We were very happy with the crew. They were very helpful and attentive throughout. One of the flight crew members even found me at customs to return a toy we had inadvertently left that belonged to my 13 month old. She certainly did not have to do that, so we are very thankful. Unfortunately, I did not catch her name."
Cons: "Unlike other airlines we have traveled that give priority to people traveling with children, American Airlines does not. That would be something that would be helpful for traveling parents. Allowing people with children to board first and get off the plane first would make things better for all passengers. Planes are also outdated. We have been traveling with other airlines that have individual screens. Much easier for people to travel on long flights when they have individual entertainment."

Cons: "In seat entertainment"

Cons: "Flight was cancelled due to maintenance issues. I got home at 1 am instead of 10 pm."

Pros: "generally on time"

Pros: "Nothing but delays, cancellations, and rude people"

Pros: "We didn't crash."
Cons: "The crew was just downright rude. Condescending rude and full of tude. Also they are all 100 years old and one lady was so fat she could barely fit in the aisle. Come on AA...really you can't do better than this?? Seats were uncomfortable as can be and food weas slightly worse than average airplane food. funny thing is I always fly delta and delta partners but this time I thought I would go the cheaper route. Never again will I fly American anything anywhere. Very disappointed. There is nothing positive to say about anything except the fact that we didn't crash. We were also delayed 2 hours and sitting on the Tarmac. Horrid experience."

Cons: "no leg room"

Pros: "The crew was very nice"

Pros: "The flight minus was very fast, 26 minutes"
Cons: "N/A"

Cons: "Really uncomfortable seats, very cramped. Made me feel aick."

Pros: "More available leg room on aisle seat."

Pros: "Quick flight, smooth ride i.e. no turbulence, on-time departure, lovely crew"
Cons: "No real food options as I was starving"

Pros: "Comfortable enough"
Cons: "No films"

Pros: "Nothing!"
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."

Pros: "On-time departure, and on-time arrival. Just the way I like it."

Pros: "Transport to international terminal was a breeze"
Cons: "Very few food vendors open in the international flight area"

Pros: "The crew were all excellent, the people trying to reroute us were all kind (though one accidentally booked me incorrectly), and once the plane got there the flight was very fast."
Cons: "The airline was really late replacing the plane with the mechanical failure. The gates at Philly were much too far apart to actually make that connection - shout out to the Philly staff who sent is an electric car! But it was a panicky experience."

Pros: "We got free upgrades to 1st class as we used to get at USAir! Great surprise."

Pros: "the flight was quick"
Cons: "Arriving at the airport and having my baggage checked the crew at AA made me feel incompetent that i didint know the process, even after telling them this is my first flight they seemed indifferent"

Pros: "The staff member at the gate was friendly."
Cons: "No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time."

Pros: "The crew was pleasant and helpful"
Cons: "No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs"

Pros: "Service and comfort great. Upgraded!"
Cons: "Nothing"

Cons: "so late. no explanation... something about the weather bad in Boston? but that wouldn't explain every flight being late. And as usual Kayak did a better job of giving delay info than Air Canada!"

Cons: "Bathrooms got very messy."

Cons: "Mix up with seating had boarding card reprinted twice and no one could explain why it happened. Staff otherwise were good."

Pros: "Very good flight experience"
Cons: "good planes, good services"

Pros: "The Plane Flew"
Cons: "The plane was delayed. Missed my connection because the plane was delayed. No food choice, just whatever they gave me. Food was poor. Entertainment system is dated beyond belief. Staff was in no way helpful or informative regarding rebooking my flights. We were told we would be met by representatives when we got off the plane, we were not. (Same goes for my Flight from Hamburg, to Toronto) Leaving a good amount of people stranded and trying to make the final boarding call of their connecting flight."

Pros: "customer service"
Cons: "n/a"

Pros: "New system with Canadian customs was fantastic. Went through really quickly."

Cons: "I'm kind of tall so leg room always seems scarce."

Cons: "same as above"

Pros: "Able to get onto this earlier flight rather than waiting an additional 4 hours in the Toronto airport."
Cons: "Uncomfortable and cramped. Volume on the intercom system was extremely loud (startlingly so) and crew speak so quickly it was still difficult to catch. He actually sounded more like a Scottish auctioneer. The flight couldn't arrive soon enough."

Cons: "Limited luggage space"

Pros: "Clean plane. On time departure and arrival. Transport service as expected. This is the INTL review."
Cons: "Even coach class international flights typically have full food and beverage service, as well as in flight entertainment. There was ZERO in flight entertainment. And the beverage service consisted of coffee, tea and water. That's it. It would be useful to provide more details at time of booking."

Pros: "Comfortable seats with good entertainment system"
Cons: "NA"

Pros: "The counter assistant was very, very nice."
Cons: "It is good that the flight was very short. The seats were crammed together and the plane was very small. I felt like I was in a sardine can."

Pros: "Didn't take it"
Cons: "Customer service in Toronto did not know how to get us to Venice before our cruise departed. Wild goose chase sent us on a one hour, $26 train ride to Milan central station where we learned the train air canada told us to take didn't exist. Suddenly forced to take a 2.5 hr, $500 cab ride to Venice."

Pros: "Nothing - they don't communicate or care"
Cons: "That they didn't have staff at the gate even during boarding time & 3 hrs later showed up to tell us flight is cancelled. Lost our bags which never left the origins airport .. the list goes on & on about several rude or unprofessional manner in how they cancelled a flight with zero help before, during or after the fact."

Pros: "Flight boarded quickly, on-time and quiet flight."

Pros: "I was able to fall asleep, because I was dead tired. It was like every other flight on a tiny plane; no better, no worse."
Cons: "The flight was delayed, and the Toronto Airport terminal for Pittsburgh was awful."

Pros: "I was very impressed today when one of the airline stewardess went back into the Terminal waiting area to get a passenger's phone charge she left behind. We were all seated when the passenger noticed she had forgotten it and to her credit she walked back to the front of the plane to ask about retrieving the charge. She was particularly concerned because she had just bought it. She came back to her seat and was told they would see what they could do. To our surprise after the doors were closed, the stewardess came back to hand the passenger her charger. She was very grateful! Well done Air Canada."

Cons: "Food was purchase only."

Pros: "I didn't really like breakfast but I am glad we had it."
Cons: "While the plane was circling in a holding pattern our luggage was left out in the snow for over an hour. My one bag was wet when I got it and my other bag didn't arrive. And because there were no Air Canada workers at the desk in Philly no one could tell me where my bag was. It was a very stressful end to a long series of flights."

Pros: "When I finally got to the US Customs agents they were actually quite nice. This has been my experience with US agents in Vancouver and Philadelphia as well. Yesterday they were especially cordial, while at the same time quite professional. Made me proud to be a US citizen."
Cons: "Don't know what could be done about it, but the security liine was the longest I've ever seen. I've come home from Vancouver many times before, and most times I fly direct to the USA from YVR, where things are much better. Don't think it's Tornoto's fault.....but, yesterday's experience with the security line makes it unlikely that I will come back home this way again."

Cons: "My flight was cancelled, re-scheduled 8 hours later. No notification on Air Canada was given. They mentioned that "this flight never existed" I had taken a day off of work to be there and I also had a meeting, however, my flight had been cancelled. Also, the costumer service representative mentioned that if I left th airport, they would not let me back in. They would do 2 security checks on me. After all of that! When I asked the check in lady at air Canada they mentioned that flight was not cancelled and not to look at the boards at the airport because they are incorrect! Horrible service. Horrible experience."

Pros: "The price for a round trip flight Philadelphia to Barcelona was fantastic. Unfortunately, this was a case of you getting what you pay for. Both my husband and I were very unhappy with the entire experience."
Cons: "Airplanes were very uncomfortable, flight crew was unfriendly (smiles were scarce and you felt you annoyed them if you wanted anything), service took too long (perhaps not enough personnel for number of passengers), plane was extremely warm, food was only fair -- all other international flights I've taken have had much better food and comforts). We had long layover on return flight in Toronto and airport and Air Canada personnel were not very helpful or accommodating. When we asked for a suggestion on where we could go in the airport to kill several hours (eating, drinking, watching TV), were were told by many that the airport is bad and we're given conflicting or poor answers. Intimately the advice given put us having to go thru security and Custims again (even though we already had) and that process was extremely disorganized and time consuming."

Pros: "Crew and Confort"

Pros: "The seevice of the staff was impeccable."

Pros: "Flight attendants were attentive and friendly."
Cons: "It was very hot on the plane."

Pros: "The crew was great, the flight was fast, the plane was very comfortable. Other than the time delay, the flight was great."
Cons: "Flight was again delayed (over 1.5 hours)."

Pros: "Nothing"
Cons: "Customer service"

Cons: "so much confusion at boarding time, my husband is handicapped and we were sent to wrong plane to board, staff told us to make a left when we should have made a right, there were 3 of us and the staff just laughed it off, we were not laughing"

Pros: "Much better than the Air Canada flight from Europe. There was a good selection of movies and easy to use. For a short flight, they packed food, drink and a movie. Family enjoyed this flight."

Pros: "Plane was super old...peeling paint, barely any full size luggage space, no in flight tv and always late or delayed. 4/4 flights we took were delayed. This airline is the worst and were terrible at keeping us updated on delays or cancellations."

Pros: "I loved the trip back to Philadelphia. Somehow the crew upgraded my trip, and the crews are super nice. Love it!"

Pros: "Staff were friendly and helpful"
Cons: "Delays leaving the gate led to longer delays taking off."

Pros: "friendly staff, quick flight, comfortable seats"

Pros: "It was nice of airline to set up an extra flight in the afternoon so we didn't need to spend even more time in Toronto airport."

Pros: "Movies!! Newer plane too."

Pros: "Crew very polite and professional."
Cons: "My luggage didn't arrive at destination, so this caused a bit of a problem for me as Philadelphia was not my final destination. I had to take a bus the next morning at 7AM to Pittsburgh. My luggage finally was delivered to me within 48 hours, so that was great."

Cons: "There were no screens to watch anything on for a flight across the Atlantic. And we were told once we boarded that we needed to download the aircanada app in order to get content. Well by that time I didn't have free wifi and couldn't download the app. Very frustrating. I would suggest announcing this before people board the flight."

Pros: "The flight itself was good. Nice and smooth with no issues"
Cons: "Boarding was confusing. They had 2 different flights leaving out of the same gate at almost the same time. There were some People who were confused."

Pros: "Again, great crew."
Cons: "Boarding was misdirected and confusing, as Gate designation kept changing and airport staff was not very helpful."

Pros: "crew was nice"
Cons: "I missed my proceeding flight after Air Canada 810 got delayed by 5 hours. Although I had travel insurance tied to air canada flight, neither air canada, nor the travel isurance company alliannzzz did anything"

Pros: "The food area at the gates very good and tech friendly, comfortable."
Cons: "Gate information changed frequently, plane was late, which was actually good, since it took so long to transfer from my plane from Mex City to Toronto. Gate attendant was unfriendly, seemed harried."

Cons: "We were late for our flight from London to Toronto because we checked on the Kayak website that morning only to find out it would be delayed 3 1/2 hours. Air Canada told us to only look on the AirCanada.com site. Why would Kayak put that on their website if it was not true? Stick with the facts. We missed our flight and caused us much stress going standby for the next flight out of London."

Pros: "Quick and smooth flight - EMB145 aircraft, not much more to say."

Cons: "Flight delayed after boarding for 2 1/2 hours. Gate agent was condescending. Gate agent trapped us behind hate when trying to leave delayed flight to catch another leaving on time. They weren't accommodating to providing a refund or better flight. Worst airline experience I've ever had."

Pros: "entertainment is good"
Cons: "late for 4 hours, messed up my itinerary"

Pros: "Crew was friendly, helpful and very competent. Flight arrived early. Regular notification/reminder via SMS on flight status. Comfortable seats, generous seat pitch."
Cons: "For a three-hour international flight, and at that ticket price, substantial snacks should be complimentary. In Asia, flights of three hours or more on legacy carriers have proper inflight food. Low cost carriers sell food; but UA is not LCC."

Pros: "The flight was comfortable enough, and the staff were friendly."
Cons: "As usual with planes coming from SFO, this one was late."

Cons: "Flight was delayed but this was due to weather conditions."

Pros: "It really was great. On time, crew was helpful and friendly"

Pros: "I did like that we boarded quickly and efficiently. The attendants were very respectful and kept very quiet throughout their food and beverage service so others could sleep which was quite professional."
Cons: "I didn't like that the only guy on the flight that kept his light on the entire trip had to sit next to me. I was able to sleep regardless, and I understand that it is out of the control of the crew or myself or anyone but that guy... but that was less than desirable. Other than that, great flight."

Cons: "What food? A little snack mix. And once again, needed to get in and out with a shoe horn."

Pros: "Everything"
Cons: "N/a"

Cons: "I arrived at YVR to check in for my flight at 4 pm. I was told they couldn't find me In the system anywhere and when they finally did find me they told me they had booked my seat onto another flight that didn't leave u til 6 pm and I would arrive home in San Diego at 10:40 pm. They refused to check my luggage because they said I had arrived too early. I wasn't too early for my originally scheduled flight! I now had to sit in the airport for 5 hours. I had to call home, arrange a sitter for my children whom I was suppose to see at 8:55 pm. They said there was nothing they could do about it."

Pros: "The crew members were very friendly"
Cons: "My seat was a tad bit uncomfortable."

Pros: "It had been years since we last flew UNITED. Honestly, we were a bit apprehensive after learning of friends' negative experiences but we moved forward with our plan. The flight was smooth, and ahead of schedule and the crew was totally on top of their game. SPOT ON!"
Cons: "If I would make ANY suggestion, it would be to load people from the back of the plane to expedite loading. Your current 'zone' approach results in lots of waiting for passengers lo sitting in the back....as the front passenger's mess around, trying to get themselves situated...CLUELESS that there are a hundred others WAITING in the aisle, as they tussle with their sweaters, purses, tech equipment, etc. (if you get my gist!). Just something to consider....."

Cons: "there was no in-flight entertainment."

Pros: "Crew and services"
Cons: "in flight movies were not free while most other airlines offer passenger free in flight entertainment."

Pros: "Comfortable"
Cons: "No hot food"

Pros: "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."

Pros: "The flight attendants were really courteous and friendly."
Cons: "There was not anything that I did not like"

Pros: "Headphone slot. Free wifi"
Cons: "Tight seats in coach..expected"

Cons: "Did know till we got on the flight that if we wanted entertainment that we had to down load a appt. so that was annoying."

Pros: "Not much to like about United these days, just basic cattle car service and nickel and dime you for everything."
Cons: "Cramped seats, poor entertainment choices, basic uncomfortable seating."

Pros: "honestly nothing"
Cons: "Both my flights were delayed. The seats are cramped and uncomfortable. They don't give any food at all. There is no free entertainment."

Cons: "For an international flight, we had to pay for meals and for entertainment."

Pros: "All good"

Cons: "Didn't fly this leg on United, but rather on Air Canada."

Pros: "It ending"
Cons: "I don't even know where to begin. Horrible flight with two obnoxious dunk clowns that kept this red eye flight awake. Because they were loud and obnoxious they got all the service on the flight. The way they acted, very inappropriately to another passenger, and sneaking booze from their carry on-Wished there was an air marshal on the flight. Won't be flying United again."

Pros: "Boarding was nice, and fast, but inly because I'm handicapped. Crew was pleasant."
Cons: "I didn't like having to pay $4/2hrs for internet/movies for a 3 hour flight....$8 to watch a movie on a 8" screen?? Come on! If you have it available, why isn't it free or included in $600 ticket price? I'm 6'0" tall and weigh 218lbs and I felt like a sardine in a can. Seats are WAY cramped! They probably are comfortable for a 7 year old girl...."

Pros: "The plane was clean, left on time and arrived early. Expecting that there were too many carry on bags, they offered to check some bags at the gate for no additional cost."
Cons: "The snacks were a waste of time. The charge for the entertainment system is based on the published flying time but since those are overstated to improve on time performance, the entertainment charge was excessive."

Pros: "Kayak was not aware that my flight was changed to another airline. Great notification!!!!!"

Pros: "I like boarding, crew and the comfort ."

Pros: "Flight left OT."
Cons: "Uncomfortable slimline seats."

Pros: "Everything was ahead of schedule."
Cons: "Had to pay for Internet to watch airline movies on my device. Not enough leg room."

Cons: "Tight aisle"

Cons: "Very tight seating, lack of wifi entertainment on a 4 hour flight is despicable"

Cons: "Our flight arrived 20m late, as did my wife on the same flight three nights earlier."

Pros: "He's a great pilot."
Cons: "That flight was so very scary.My name is Addison ( Parinaz ) Barati."

Pros: "The flight was an hour late due to bad weather delaying the plane's arrival. The great news is the boarding process was quick and efficient. Once seated the pilot announced that the weather delaying the arrival would help 'push' us for our flight. Only a half hour late after an hour delay departing."

Pros: "Everything!"

Pros: "On time"

Pros: "Boarding was quick, but when you're in Premier Global whatever you go on first, so that doesn't mean much. The stewardess was nice enough, but didn't have much to offer from United."
Cons: "This was a three hour flight. I would have expected a bit more class in business class for three hours. Instead, there was wine in plastic bottles, and a basket of wrapped snacks. Yahoo."

Pros: "I like the fact that entertainment is offered over WiFi. Seats were comfortable. I really like the headrests which keep head in place."
Cons: "Snack is very small. Entertainment didn't work for me on this flight (worked fine from Chicago to Detroit) which is a shame because that was by far my longer leg of travel. Movie would play for approximately 5 to 30 seconds and then WiFi would disconnect from my phone and cause the movie to stop. Worked fine on next flight but it was short so I couldn't finish watching the movie I started. Not sure why airlines refuse to board by row from the back forward but your boarding (from window to aisle) is a reasonable compromise."

Pros: "Great comfort. Great crew service"

Pros: "Boarding and arrival on time, crew was courteous, and drinks and snacks were ok."
Cons: "Seating was a bit cramped and I'm not a big guy at all. There was no wifi on the plane for a 3 hour flight."

Pros: "Seats"
Cons: "The plane was supposed to have WIFI but it didn't."

Pros: "Our flight was two hours late. We received no water on our flight. We had to wait in the cold/outside to get our carry on bags. Flight attendant was not in the mood, and looked like she was taking it out on the passengers."

Pros: "I got in my final destination"
Cons: "Everything"

Pros: "Courteous crew. On time flight( in fact, we arrived in Philadelphia early) love that. Clean plane. Looked new."
Cons: "No drink, no entertainment."

Pros: "The crew."
Cons: "We were delayed at the gate then delayed again on the plane brocade they couldn't find someone to fill the fuel tank. Once that was complete, we had to wait quite some time before the slip came to the plane to be signed off on. The last issue was that they couldn't get the aircraft pushed out of the gate. The only positive was that my bags arrived this time."

Pros: "Non-existent! !! Canceled AFTER the first leg if the flight....leaving us stranded."

Pros: "The flight was fast a head of time."
Cons: "By the time the flight attendant got to our row, she was out of orange juice. Can't believe they don't give out peanuts or pretzels any more. They do on southwest. Once again the steps boarding plane. Very difficult for me to handle. The walk from one end of the airport to the other."

Pros: "Nice crew. Easy boarding/unboarding. Appreciated having my carry-on (not having it gate-checked). Comfortable for coach."

Pros: "Crew."
Cons: "On board entertainment did not work."

Pros: "Was boarded quickly"
Cons: "No charge ports for my phone"