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BUR - YOW

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Burbank (BUR)
Ottawa
Fri. 23/7
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Top airlines flying Burbank Bob Hope to Ottawa

Scores according to KAYAK customer reviews

7.1
Air Canada
Overall score based on 24,800 reviews
7.3
Boarding
7.0
Comfort
7.7
Crew
6.9
Entertainment
6.5
Food
Airline reviews

Pros: "Great flight crew and smooth landing"
Cons: "Pretzels are not a good snack"

Pros: "I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!"

Pros: "On time, smooth flight, good movie choices"
Cons: "Cramped seating"

Pros: "The few were friendly."
Cons: "The food selection was poor."

Cons: "Not enough movie options"

Pros: "Entertainment options"
Cons: "My wife’s screen did not work. The pitch between the seats was too narrow for a transatlantic flight. Older plane that needed to be cleaned and updated."

Cons: "The crew was grumpy and unhelpful."

Pros: "Smooth as you like"

Pros: "nothing"
Cons: "See above - seats worn out, entertainment worn out, Crew battling old tired aircraft. Massively overpriced. Bring on WestJet direct to Ottawa."

Cons: "Late. Wifi on the aircraft but didn’t work. Inflation GHY service suspended due to reported turbulence."

Pros: "The seat beside me was vacant, so I had extra room."
Cons: "Flights in the late evening from Toronto to Ottawa always seem to be delayed. We spent a lot of time boarding, and a lot of time de-icing before take off. There would have been plenty of time to serve refreshments during de-icing. But refreshments and dismemberment of ear phones only began once the plane was airborne. There was not enough time to service all the passengers at that point. I'm not sure why Air Canada cannot at least give you ear phones when boarding. And why cannot refreshments be served during de-icing?"

Pros: "Air Canada is fantastic. Will never use air india."
Cons: "I liked everything about AirCanada and nothing about Airindia."

Cons: "Air Canada is just worse and worse"

Pros: "They allowed us to make an earlier connection without any fee. That was very kind. Thank you."

Pros: "The cree"
Cons: "NA"

Pros: "Not a lot"
Cons: "Poor aircraft, uncomfortable seats, not recommended."

Pros: "Short flight so can't say much. Lol"

Pros: "Arrived on time"

Pros: "Wasn't too late. Plane seemed clean."
Cons: "Seated beside a young child with behavioral problems. Father mostly slept. Child stood on seat and jumped up and down, crawled under seats, threw ipad on my foot repeatedly, spilled his drink all over himself and his seat, screamed whenever his seat belt had to go on or his table top couldn't be down. At one point, the dad lost his temper, swore at the child, and covered him with a blanket in a big screaming match before doing up his seat belt--I was afraid he had smothered him but it had the effect of calming him down. No attendant even tried to intervene apart from asking "can I see your kid's boarding pass?" People should have to disclose when they are travelling with a child with severe behavioural problems and attendants should rescue anyone forced to sit beside one or at least make the parent care for the child. Also, a minimum of crackers or pretzels would be nice with drink on 5-hour flight. The entertainment system wasn't operating correctly and kept having to be reset by crew or reset itself. And, after first class etc. board, why don't they board the people at the back of the plane first, not the ones at the front? It took forever because people in front zones hadn't settled into their seats before people from the back zones tried to board."

Pros: "I'll like it when i board."
Cons: "The fact i haven't boarded yet."

Pros: "Pretty routine"
Cons: "Long delay, but weather dictated this."

Cons: "Seats are always too close to the ones in front , crushing knees."

Pros: "I think cost me without needing to go back and forth"

Cons: "N/c"

Pros: "On time Excellent take off and landing Good service"

Pros: "same as above"
Cons: "same as above"

Cons: "They lost our checked baggage. Luckily we did get them back within 20 hours."

Pros: "Seats were pretty comfy, snack provided even though the flight was short"
Cons: "Cabin could have been a little cleaner before boarding"

Pros: "good overall...so MUCH BETTER THAN Air Canada rouge service we took from Ottawa to Venice. Rouge service is very poor!!"

Pros: "Everything on time"
Cons: "Nothing"

Pros: "Cleanliness, crew (in general)."
Cons: "Problems with entertainment system sound seem to be a recurring problem aboard aircrafts - the jacks seem to be in bad shape in most, whether for the provided eraphones or those brought on board."

Pros: "Air Canada is not a goo Air Lines for customer service."
Cons: "I do not like there customer service policy."

Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."

Pros: "Airbus 380"

Pros: "Same as anove"
Cons: "Nothing"

Pros: "Service was poor. Attitude was less than enthusiastic."

Cons: "Movies and audio lacked currency, simply old and little variety."

Cons: "No good movies or music"

Pros: "I arrived early and was able to change my flight to an earlier one."
Cons: "The air hostess/stewardess was surly...and looked like she hadn't slept.."

Pros: "We left and arrived early, the seat was surprisingly comfortable (it helped that there were lots of empty seats, including next to me), my full-size carry-on fit easily in the overhead bin, despite it being a small plane, the in-flight entertainment was always on and pretty good... everything went well."
Cons: "Only the things I've grown to expect on any domestic service (e.g., no food)."

Pros: "Great service on a quick flight"

Cons: "There was no access to movies."

Pros: "as above"
Cons: "nothing"

Pros: "Space and meals"
Cons: "Entainment"

Pros: "Comfortable and large plane with tvs"

Pros: "Everything but the size of the in-flight seats"
Cons: "Seats way too small and uncomfortable."

Pros: "On the plus side, the service was great."
Cons: "There is just not enough space in the seats! I am not a tiny person and my trip was not helped by the fact that the seats are too narrow to comfortably seat people larger than a size 10!"

Pros: "The plane was fairly modern and the seating had more leg room than many other economy flights I have taken. The flight attendants were friendly and courteous. All-in-all a very good flight. I was especially appreciative of the concessions made for skiers when it came to luggage. Also, the luggage fees were very reasonable."
Cons: "I was a bit surprised that no snacks were offered free of charge. I can understand that meals are not included in economy, but nuts, cookies or some pretzels would be nice."

Pros: "AC changed to a different plane for our flight at the last minute, so seat assignments were messed up, and we had paid extra to choose seats. So why pay extra for seating when the airline can put you wherever they want at their discretion. In addition there was a minor delay in take off while the flight deck crew had to re-programmed the avionics to our scheduled route. But we made up the time en route and were only a few minutes late. On the whole, not a bad flight experience, just the usual frustration in the process. I long for the days when flying was a pure pleasure."

Pros: "Awesome and funny service."

Pros: "Excellent gate crew"
Cons: "Pretty uncomfortable seat"

Cons: "Drop-off bagage agent made me line up to get a new baggage tag even though my luggage had been checked up to my destination via COPA Airlines. A United Airlines check-in agent told me that the baggage agents don’t work for the airline therefore didn’t know what to do. These people need add training."

Pros: "gate agent helped to get me on a flight at LAX just made it an extra 10 hours"
Cons: "not cancel my flight"

Pros: "Flight was on time and quick"
Cons: "Seat comfort was terrible, as if the seats were made for children."

Pros: "Overall I had a good flight. I do not have any complaints."
Cons: "No complaints."

Pros: "Efficient"
Cons: "Delayed departure; cramped seat; minimal amenities"

Pros: "Kayak provided excellent info during the trip about flights timings ! Marvelous !!!!"

Pros: "Quick boarding"
Cons: "Horrible uncomfortable plane"

Cons: "Would not give us hotel vouchet"

Cons: "Commuter flight need internet access. Please make it happen."

Pros: "It was fast"
Cons: "Nothing to complain about"

Cons: "Excellent"

Pros: "Quick and easy to board."
Cons: "N/A"

Pros: "I really can't complain about the flight. Great service and on time"
Cons: "The only unfortunate thing was there were no TVs which was a bummer"

Pros: "Caught all my flights on time everything went smooth."
Cons: "All good things"

Pros: "Nothing."
Cons: "Super delayed. 4 hours plus for a less than 2 hour flight. Unacceptable. Arrival at 3:15 am vs 11 pm."

Pros: "6 HOUR DELAY I THINK THAT SAYS IT ALL"
Cons: "EVEEYTHING"

Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."

Cons: "Flight cancelled and no alternative to deal with cancelled flight"

Pros: "The best time to fly a particular airline is right after they've been in the news with bad publicity. Every single personnel was attentive and cordial."
Cons: "It was a smaller plane and very full. The seats are packed so tightly together, you dare not sneeze."

Pros: "Everything was fine on the first leg."
Cons: "Delays, very long delays. Not a fault of anyone but United had delays."

Cons: "Was given a seat in the last row of the plane, which didn't recline. There was not enough room for my carryon cuggage and I had the lowest priority boarding. The option to upgrade was $99 each way"

Pros: "I cancelled that flight... Hope my refund is coming soon"

Cons: "My flight was originally at 10:25am and got moved due to fog to 11:00am which is understandable. But the plane gets in and the captain comes off and says he's clocked off. And that the next captain wouldn't be getting in till 2:40. I would think they would've had enough time to line up another captain knowing the fog was causing delays. It made me miss my flight to Houston. I just really think this all could've been avoided"

Pros: "Very comfortable and the staff was great!"

Pros: "Flight attendant was fine"
Cons: "Was told upon checking in that they did not have s seat for me. United airlines informed me that third party websites do not guarantee seats. You must book directly on united. They over book the flight and several passengers were not allowed on the flight"

Pros: "fast smooth safe trip"
Cons: "They ran out of food, didn't get any snacks, which were pretzels, I would prefer peanuts like in the old days."

Cons: "HORRIBLE CUSTOMER SERVICE FROM UNITED AND THE THIRD PARTY CONSOLIDATOR. Awful. Awful. Awful."

Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"

Pros: "It was a small plane and it made up for some lost time in the delayed departure. The one air stewardess was also nice."
Cons: "Waiting for hand luggage on arrival slowed me down to catch my connecting flight. The flight was delayed to start with."

Cons: "Had to wait at gate for a while before disembarking."

Cons: "cancelled"

Pros: "They were on time."
Cons: "The aircraft used on this flight is ancient. Did not have a working entertainment system (neither did the three seats next to me). Audio port didn't work so you couldn't listen to music either. Forget about USB/electrical outlets. Food was horrible. Aircraft seats were uncomfortable. Garbage left on the seats from.the previous flight. Overall experience was very similar to flying in Ryan Air in the UK. Absolutely horrendous."

Pros: "Pretty typical domestic flight. The crew on this flight definitely seemed tired and "over it". The one attendant stood blankly, staring off to the back of the plane robotically going through the safety. Far cry from the staff on my previous 10+ hour flight from Munich."
Cons: "No free entertainment whatsoever, and even though the screen reads that flights under 2 hours are $5.99, and our flight was a few minutes under 2 hours, the price was still the regular $7.99. Not worth it."

Pros: "The crew was nice"
Cons: "It wasn't on time to board"

Pros: "On way from Boston to SF, Burbank,,and from Burbank to SF, everything, from service, plane comfortability, seating, was excellent. I was really impressed! But they dropped the ball,the last leg of journey."
Cons: "In SF, I paid wheelchair assistant, who left me at Gate 62, and I told him to come get me if gate changed. He never came back, even after hefty tip, and last minute I had to get to Gate 73, almost fainted, I have leukemia. Though I was able to,board first, the plane was older, smaller, and I was out in an E, middle, seat. Horrible experience."

Cons: "No notification that the flight was cancelled until I got to the airport. Not sure then why I share my phone number and email"

Cons: "Loud girls behind me talking."

Pros: "Super sweet flight crew and great entertainment."

Pros: "Friendly flight attendants, helpful staff at the ticket counter."
Cons: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."

Pros: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Cons: "The fact that united has no spare planes in case of a delay. Not cool."

Pros: "The seats on the E175 were more comfortable than those on other RJs."

Cons: "Tiny seat"

Pros: "Nothing"
Cons: "Everything. I had a very tight schedule to visit my friends in canada. What was supposed to be a quick flight turned into almost 24 hours of travel and ariving 12 hours late. I was lucky to have 3 days in with my friends now i only have 2. Not to mention what was supposed to be an inexpensive trip turned i to an expensive one when you are forced to eat airport food after being constantly re routed. I bought my ticket based on ariving to ottawa in the morning this however was not the case. I will be seeking a refund."

Pros: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Cons: "read above"

Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."

Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."

Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"

Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"

Read more about Air Canada
COVID-19 information

Safety measures for airlines flying from Burbank to Ottawa

Airlines flying from Burbank to Ottawa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Burbank to Ottawa

Mandatory masks

Masks required on board, masks provided on flights from Burbank to Ottawa

Social distancing seating

Middle seats unavailable to book on flights from Burbank to Ottawa

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Burbank to Ottawa

Book cheap flights from Burbank to Ottawa

Recent round-trip flight deals

13/9
Mon.
2 stops
Air Canada
25h 07m
BUR - YOW
14/9
Tue.
2 stops
Air Canada
21h 18m
YOW - BUR
8/10
Fri.
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United Airlines
24h 53m
BUR - YOW
18/10
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United Airlines
9h 51m
YOW - BUR
31/7
Sat.
2 stops
Multiple Airlines
32h 03m
BUR - YOW
3/8
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Multiple Airlines
22h 27m
YOW - BUR
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United Airlines
53h 28m
BUR - YOW
12/9
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United Airlines
30h 58m
YOW - BUR
11/8
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Multiple Airlines
26h 55m
BUR - YOW
16/8
Mon.
2 stops
Multiple Airlines
29h 49m
YOW - BUR
11/8
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3 stops
Air Canada
22h 27m
BUR - YOW
16/8
Mon.
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Air Canada
9h 24m
YOW - BUR
24/11
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United Airlines
23h 39m
BUR - YOW
8/12
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United Airlines
10h 45m
YOW - BUR
17/11
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Air Canada
11h 44m
BUR - YOW
24/11
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Air Canada
14h 02m
YOW - BUR
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