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Again another extremely chaotic boarding for the flight. Could have easily opened up more automated gates and the staff could have proactively managed the queues as they're forming rather than sitting behind the counter, waiting for the boarding to start.

Everything was good except the seats we originally picked we did not get when we paid for extra leg room. Had to wait till last minute to get assigned our seats which was nerve racking

In business on the top-deck of an overnight transatlantic flight. A family with uncontrolled young children were there too. All night they were running around up and down the walkway while squealing . . .

Boarding was weird. They boarded two flights at the same gate at the same time. So mass confusion for the non English/French speakers. So many people at such a small gate. Like every other part of this airport you have to walk miles between everything. Gate to plane was a 5 min walk :) several long flights so I was worried about my steps but ended up walking several miles here so worked out.

I never got to Lufthansa because of Air Canadas negligence.

The flight got delayed 3 hours from Montreal and we missed our connecting flight so it was a long journey

The service and food was excellent. The remote control for entertainment did not function properly.

All was good, except my USB charging did not work, so my phone got drained and I could not charge it. Same happened to my neighbour.

Not bad. We had preboarding tickets but the preboarding was badly managed. We lined up behind all the parents with little kids etc and when we got to the front of the line the attendant deliberately turned away from us and ignored us until I asked to be allowed to go to the gate. She started telling us that we had to wait until I told her we had preboarding then she let us through.

Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.