Food was ok and limited entertainment
The food is great as far as airline food goes, the plane was clean, and staff was thoughtful
The in seat entertainment was a bit clunky
ANA is a great airline with a decicated group of professional. I love flying with them!
Can't think of one thing.
La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo.
Creo que la comida podría mejorarse un poco pero es un detalle mínimo
The crew was great.
the flight attendant had way too many announcements. Her script was too long.
The crew was great.
The seats are very hard making a 3+ hour flight pretty uncomfortable.
Left on time and arrived on time Direct flight!
Food terrible! No options. $10 sandwich only choice.
United employees were courteous and helpful very economical in their service to others
seats were a tad uncomfortable, if the flight was longer it would have been worse.
Seats were pretty good for Economy. Flight was ontime.
Would have preferred a Premium Economy option. Meals: Tray tables much too small, difficult to work with. Food was pretty poor. Drinks offered at beginning but had to ask for water to get a partial glass of water. not even a bottle and didn't see staff again for 6 hours. Inflight Entertainment was pointless. Earbuds were handed out. You couldn't hear even 1 word out of ten. There was no stereo sound; only the left ear had sound.
Business class service
I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again.
Transfer , you need bring your bags to transfer to other fly.
The crew was very courteous and helpful
The headphones provided didn't work very well
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.