Pros: "The staff and Crew were amazing! Very friendly and helpful, no frills, just excellent service!"
Pros: "Overall not much, other than the staff was nice!"
Cons: "Flight was suppose to be delayed two hours, so got to the airport hour before flight was suppose to leave at 3:45 but delayed till 5:45 so waiting in airport all day. Flight didn’t actually leave until 6:30-6:45. Which made pick up arrangements at destination cost me more money. I usually Kayak often and want to continue using it."
Pros: "I liked it was a small plane. Short flight so no food or entertainment provided, other than the kid that had never flown before, sitting behind me."
Cons: "It was Delayed by 40 mins but I did get on it, so that's a bonus."
Pros: "I appreciate that Kayaks gives an honest and clear overview of all prices. I always use kayak to book my flight. They can't be beat."
Pros: "Fun quirky airline with 19 seat Beechcraft"
Pros: "First time flying a turboprop. Personnel were excellent and polite and overall experience was great."
Pros: "Speed of travel too Calgary was quick and fast"
Pros: "The crew were super great I hit my head on a over head bun the stuff were vary caring asked how I felt and will take west jet again in future travels"
Cons: "Well noise was due too the plane but I got over it quick light crew were awesome was vary clean still had the new plane small intact keep up the great work west jet"
Pros: "Full refund for cancelled flight"
Cons: "Frustrating but it’s a weather thing"
Pros: "The lady was calm at the gate, explaining that we wouldn’t be leaving and trying to help everyone flipping out. 1. Flight was delayed 2. More delayed, meaning we miss connections in Calgary 3. Canceled"
Cons: "While my flight was to Abbotsford, my final destination was to the US (Seattle). Canceling the flight meant I miss my 4 hour ride home from Abbotsford. When asking if I could change my final destination, only destinations in Canada would be allowed. I spent a fortune getting flights, planning rides, to make it home by the 26th and tend to responsibilities by the 27th. I realize weather delayed the flight, but once in Calgary, it would have been nice for WestJet to even scope the opportunity to get me home. #StrandedinCanada"
Pros: "On time, everyone very courteous"
Pros: "Best airline, period"
Pros: "Friendly Staff"
Cons: "Could not hear the Pilot. Emergency Exit instructions said too fast"
Pros: "Great no hassle way to get to Campbell River from Vancouver."
Pros: "Ontime flight, efficient check-in. Reasonable price for a 15 minute puddle jump."
Pros: "Wasn’t anything to like didn’t get on the flight thxs to yall"
Pros: "Courteous and helpful staff. Check in last was helpful in ensuring I knew certain details for future flights."
Cons: "No earplugs on loud plane"
Pros: "Airlin staff were great."
Cons: "Plane was 30+ minutes late. Announcer at Port Hardy Airport was unintelligible."
Cons: "They took us out to the plane then made us wait for several minutes in the rain before they would let us board the aircraft."
Cons: "Plane was an hour late. My golf bag was left behind. Check in process was too long because the person in front of me had a reservation but was not on the manifest and one of two computers was down."
Pros: "I like it very much over-all. When do you have seat sales?"
Cons: "More than one hour delay Unfriendly check-in"
Pros: "great price, direct flight, free checked bag, snacks on the flight, nice crew... this carrier is better than the competition in every single way except 1"
Cons: "Plane ride was a bit like a wooden rollercoaster, but the ol' boat held together. Thus the one thing I "dislike" is the age of the fleet."