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The 2 agents on the check in counter were super nice , helpful and very polite. Boarding was like a 1 2 3, I would recommend Turkish airlines for your next trip.

It was an old airline with the old configuration of business class seats. Not really what we signed up for for the longest leg of the trip. Disappointing.

flight with heavy turbulence old boeing 777 rest wasnt clean dashboard doesn’t work

Very bad overall. The comfort level was undeniably uncomfortable. The in-flight entertainment was no good because my screen froze and “wasn’t able to reset”. The staff were rude and non-helpful. Instead of offering me an upgrade for all inconveniences for the ticket, and seat I paid extra for, I was offered a downgraded seat all the way at the back of the aircraft. The flight was delayed for so long, making the experience at the layover airport that much more unpleasant.

Food wasn’t nice and doesn’t have halal option

Light and recline did not work on my seat. Very uncomfortable and could not read in the dark

great. I could have used a bottle of water or two instead of having to ask everytime. great service. very comfortable

Turkish airlines have improved a lot, please keep up the good work.

Bad experience; they are not good anymore. They charge too much for luggage seat are so uncomfortable, Flight delays which may miss your next flight, they don’t care if you miss the flight or not. Zero customer services for front desk representatives Istanbul's airport I’m not using this airline any more.

for the second time disappointed with TK, they like JAT = joke about time