C$ 1,099 Find cheap flights to Namibia

Lost our bags. They didn’t make it to Lilongwe

I still cannot find my luggage. I need my luggage.

I did not receive my luggage This airline is not good. My luggage is missing please you guys need to find my luggage. It’s been three days now I cannot get my luggage. This is not a good business I

The cabin crew members were so exceptionally good. They were always respectful to us the passengers and were professional. I also enjoyed the meals.

Boarding was mayhem. Entertainment system wasn't operational. Food was poor. It was like flying in the 1990's. For the price of the ticket, this was not value for money. It felt much more like an extreme discount airline.

My entertainment screen wasn't working and they couldn't fix it.

I was a good, but long trip. The airline did a good job. I would use them again.

Choice of Vegetarian Food in Economy class needs overhaul improvement

The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.

Flight was smooth but unnecessary long because we had to refuel at FCO Rome. Air hostesses service and response to call light could be better. Both planes were old with broken seat arms and toilets. Why Africans had to be given the farthest Gates is what baffles me and why we have to pay for Aisle seats I found really strange. Is there ever an end to ripping people off even after paying over $2300 for one seat.

Crew had connection details for only 2 other flights and gave less than empathetic guidance.

Boarding was haphazard after people with small children or walking difficulties

The boarding process is not well organized at all. It need to be totally revised with an emphasis on order.

Flight was late leaving for no obvious reason. Seat entertainment did not work. Restrooms were FILTHY. Arrived late to catch connection. Little assistance from Discover staff. Luggage did not arrive until the following day. Horrible experience.

A very poor experience which is a surprise as Lufthansa has such a good reputation. Absolutely no leg room in economy - it was very very uncomfortable - the video/tv screen was not working, food was poor but that is standard for airline food. We were assigned seating in the back despite having paid for seats at the front of the plane - it does not appear Lufthansa will refund these. Flight attendants were generally nice and helpful. Pilots were reassuring.

Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!

Cancelled flight, that morning! But got us on an Air Canada flight!

The seats are much too narrow and the arm rests are hard and awkwardly high, resulting in shoulder cramps. I am an average sized person ( definitely not overweight). The seats are a similar size to car seats with the added discomfort of incorporating hard plastic arm rests, that force average height individuals (I'm 5 ft 7 (f)) to hold their arms uncomfortably for several hours. The seats are much too close to the ones in front and behind making it extremely difficult to allow fellow passengers to get out, especially when the seat in front is declined. The leg room also necessitates knees banging into passengers backs for the entire flight. This used to be a quality airline who now offer mediocre service for premium cost, coupled with charging exorbitant prices for basic needs, like a seat, or luggage. Blatant and unabashed gouging of clients.

Efficient boarding. Good flight but seats were quite uncomfortable considering we'd already been sitting on two flights, total 13 hours or so. Would have liked to have prices on the menu of amenities on the plane. We could have used more water. Restrooms and nonalcoholic beverages at no extra cost, not much else. I realize these were discount tickets, and the airline has to break even, so I can't say we were expecting amenities to be plentiful. Still, it's nice with long flights to discover a few. Very pleasant crew though.

boarding needs to be streamlined load the back of the plane first

Was downgraded from Premium Economy to Economy and no indication of any compensation.

We were never contacted that our flight from Glasgow to London was delayed. Got to airport six hours early to find that we were going to miss our connecting flight to BWI. Our flight is scheduled for two days later and they only gave us a voucher for one night hotel. E we’re delayed on the front end too and had to fly to Edinburgh instead of Glasgow arriving six hours and taking a $200 cab!

Horrible. Crew is not helpful. Lounge is sub standard and overcrowded. Getting to your plane is underwhelming “via a bus”. Worst experience I have had.

I love flying British Airways. The process is efficient and the crews are tremendous.

BA lost all our luggage on our trip home. There were many others who lost their luggage on our flight as well. They were nice enough about it. We have filed ‘luggage claims’ and they say they have found them and will be here in a day or so. I hope this is true! Otherwise the flight was good. The food was very English, not so great. But I expected that on British Airways! The crew always exceptionally nice.

we departed 5 hours late. Instead of 10pm it was after 2AM and the business lounge thew us out at 1AM and everyone was standing around the boarding gates. When we did board, the crew was nice, served dinner and then was not to be seen again until we landed. No breakfast (which is not great for diabetes)

Horrendous, the worst ever. I would not fly with them again

Flight was 4.5 hours late leaving New Orleans. Food wasted. Couldn't serve dinner. Missed our connection

We left our sons tablet on the British Airways plane And we can’t get a hold of anyone to try to locate it. I have to call multiple numbers.

- OK plane. Basic accommodations. OK food. The digital window shade wasn't working.