Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
la atencion en el avion fue excelente, la facilidad del checkin es muy buena.
I liked the friendliness of the crew and comfortable flight. All good.
No air in the middle rows. Had a hard time breathing. Was dying of heat.
I loved how polite the crew was even though some of them wasn't the best with English that they still done everything they could to help me with my needs food was amazing
Flight was great Customer service was questionable until we found someone at checkin to help us. One young lady took all our passports disappeared for 15 minutes, came back with nothing done, handed to someone else and left for lunch. Very complacent. Baggage was very expensive until we went to the service counter and a separate person helped us. Even with platinum status they wouldn’t allow free bags. We will continue to fly Delta as our preferred carrier but will avoid checking in with Latam. Dr. Armand Radke
Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad
Awful, horrible customer service. Flight got delayed and had to spend y the night in Bogota as a result. Very poor
Hostile flight attendants. Second flight with Jose so much better. Arrived 1/2 hour early. Thanks.
the flight from Boston to Curitiba was on time actually 30 minutes earlier. latam was not able to unload the luggage for custom checkup in Sao Paulo ii took two and half hours . i missed the flight to Curitiba spend the night in hotel and then flying in the morning to Curitiba
Tough flight with turbulence… I was told by a fellow passenger that it is common. Nonetheless, very stressful. Cordial staff.
As usual, LATAM tried to rip me off as a Gringo. They ignored the fact that having paid for my assigned seats, I was entitled to one free luggage per person, up to 10kg, and tried to charge me USD40 per item. While they ripped me off by $160 on my outbound flight (4 luggage pieces, which should have been free), I vehemently protested this time around. Note that they only request this from gringos, not from Spanish speakers. LATAM behaves like a racist extortion organization.
The flight from PDX to New York was cancelled, and I got rebooked one day later. Because of this I missed a meeting at my final destination, EZE. I now need to stay longer in Argentina, and was told the tariff difference was $780 plus $150 penalty! I am not using my return ticket, and have purchased a one way ticket EZE-PDX for $606 with another airline. SHAMEFUL
They could offer free food and drink like other international flights.
Delay almost an hour which meant when we got to Guatemala there where 3 flights at the same time, you can imagine the caos in customs, avianca doesn’t care about passengers or schedules
No complimentary food and beverage (water, soda, coffe) is offered for a six and a half hours long international flight, not even in premium economy, just to try to squeeze a few more dollars out of the passengers. Same happened in the connecting flight, which was three and a half hours long (Bogota x Miami). First and last time flying with Avianca.
Flight departure late. Got late in Colombia making us take a different flight next day. Avianca airport crew messed up my ticket so when a I got in Brazil I didn’t have a ticket for my destination. Had to buy a new ticket out of my pocket.
Horrible service. Flight was delayed and the don't even offer eatwr
La aeronave estaba averiada, 4 horas adentro con diferentes problemas técnicos pero igual querían volar.
They are a mess. It appears they hired a third party to staff their check in desk and simply did not train them. I will avoid flying with them in the future. It took 50 minutes for them to check in 3 parties on front of us. On the way back. It took just under one hour for our luggage to show up...
The plane was fine and the crew was very nice. Even though we bought our tickets eight months in advance and had seats reserved, they changed our seats. Instead of being in seats 7E and 7F, we were separated and put in two middle seats away from each other. When checking in, the attendant put us in an exit row together, but 10 rows back from where we had reserved. But you have to be younger than 60 to be in an exit row. So when everyone else boarded we were moved to last row 33, right next to bathrooms.
Fiquei de pé um tempão para embarcar. Apesar de ser grupo 1 e ter prioridade e cadeira premium.Ficamos retidoa e os outros grupos entraram antes... Vai entender este método uruguaio de embarque. Voo sem internet e tv. Voo em aviões mais velhos da gol que tem esta facilodade. Economia??? Pior foi o desembarque. De ônibus e vários fingers libres, vai entender
A Gol precisa aprender comfazer desembarque. Está anos luz atrás em organização. Os comissários são muito atrapalhados.
Os passageiros ainda não estão habituados a respeitar o embarque por grupos, que é a melhor maneira de embarque, na minha opinião. Então faltou pulso para impor a regra de embarque e desembarque às pessoas.
Kiwi service was terrible they actually didnt make the reservation and their system showed that the reservation eas complete so I had to buy a ticket in the front desk at the moment at and exorbitant price.
Online checkin - a mess, unable to do… At airport - terrible, only one agent for priority checkin.long wait for the line of folks..
Mechanical issues caused our flight to be cancelled 1 hour into the flight; which was an issue they knew about, prior to take-off. There remedy was to reschedule my flights with Delta to JFK and then with United, out of Newark, to Phoenix. However, they never gave me a voucher for the 35 mile trip between JFK and Newark, which cost me $322.00.
P espaço entre os assentos é pequeno. E o voo atrasou mais de 30 minutos.
The seat is too hard and my back and bottom are having servers pain
There was no lounge for passengers waiting before boarding the aircraft at F65, so passengers are just sitting on the floor or just spread everywhere the premises before boarding.
Great crew, friendly. Found the trip long just sitting with no onboard entertainment
All went fine. Boarding was efficient, staff was really friendly, and we were kept up to date on any changes to our itinerary. My only note for improvement is that on this particular plane, the recline in economy class was negligible. I know it's a coach seat, but I had another UA flight (SFO to BWI) and the seat was more comfortable with better recline.
Really good experience with a redeye flight from SFO to BWI. Boarding was efficient, plane was comfortable and newer than others, lots of audio and video choices, and staff was great. I appreciate United's service.
Was a good flight. On time. Was full and all went well
My flight from Toronto was delayed but the connecting United flight waited for me 👍
The original seat on the flight Toronto Newark had the floor flooded with coffee spilled, so they changed our seat to premium economy. For the flight from Newark to San Salvador we were i the last row, no reclinable seats and beside the toilet. I asked for headsets to the waitress and she gave it to.me test of all the passengers, while she was staying right behind me..
Couldn’t get the tv screen to work, didn’t try food, so no comment
Flight was delayed but reasonable notice and communication was always there for the passengers.