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Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."

Pros: "Seats were ok but they often were out of vege options"
Cons: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"

Pros: "Service was okay."
Cons: "Could have been more customer focused!"

Pros: "Crew was amazing"

Pros: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Cons: "I did not find a gap"

Pros: "Flight"
Cons: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."

Pros: "Everything"
Cons: "They are the best and air Canada should learn from them"

Cons: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"

Cons: "Qatar airline is one of the best ways to fly!"

Cons: "Boarding process, and in-flight entertainment and wifi"

Pros: "Bad service"
Cons: "No"

Pros: "Excellent"

Pros: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Cons: "More space for shoulder and legs. Espicially for a 11h flight"

Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"

Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."

Pros: "Excellent"

Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Pros: "Behavior of the crews"
Cons: "Not enough leg room"

Pros: "On screen entertainment"
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"

Pros: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Cons: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Cons: "HOSPITAL LIKE FOOD GIVEN,"

Pros: "Older plane Older entertainment system"
Cons: "Older plane Older entertainment system"

Cons: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."

Cons: "Good service"

Pros: "The entertainment console is dismal"
Cons: "Comfort of seat size has shrunk!!! Good grief."

Pros: "excellent service always a pleasure to fly with QATAR Airways"

Cons: "Horrible customer service."

Cons: "Should use 380 craft"

Pros: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Cons: "Entertainment options need to be expanded. Mouthwash should be added in toilet."

Cons: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pros: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Cons: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"

Cons: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"

Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."

Pros: "All Qatar employees were friendly and helpful. A great flight!"

Cons: "Luggage items are missing."

Pros: "Crew, food."
Cons: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."

Pros: "the flight was very comfortable . the movies were very good."

Pros: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Cons: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Pros: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Cons: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."

Cons: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"

Cons: "Expect more then OK from Qatar."

Pros: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Cons: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."

Cons: "Still stuck in Doha! Flight hasn't happened yet!"

Pros: "Slept most of the way"

Pros: "The crew was very patient. The foid was very good"
Cons: "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"

Pros: "Yes"
Cons: "All good"

Cons: "-Seat comfort - stingy with morning coffee -terrible departing plane"

Pros: "Some of the crew were friendly, certainly not all of them."
Cons: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."

Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"

Pros: "generally good overall for a 14 hour long flight"
Cons: "legroom could always be better for me......but this was similar to most other airlines"

Pros: "comfortable seating..."
Cons: "Nice experience ..."

Cons: "Thanks, good service"

Pros: "The crew was on point and did there jobs well."
Cons: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."

Cons: "Evrything was fantastic"

Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."

Pros: "I like the crew."
Cons: "All good."

Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"

Pros: "Crew were rude and kept ignoring me"
Cons: "Crew member needs to be more friendly and accommodate when things go wrong"

Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"

Pros: "no"
Cons: "food was average"

Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"

Pros: "Everything else"
Cons: "Cabin crew seemed less approachable than usual"

Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."

Cons: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"

Cons: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"

Pros: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."

Cons: "Not much food to eat."

Pros: "The comfort and smooth boarding procedure"

Pros: "The crew and food was great."
Cons: "The insect repellant sprayed twice through the cabin was horrible."

Cons: "Third time on emirates but this time it was the worst. Even worse service, seats, and food. While my kids ordered the regular meal I had ordered the Low Sodium Meal because of my health. The meal that I got was saltier than the regular meal!"

Pros: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Cons: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"

Pros: "Flights on time /comfy seats and crew"
Cons: "One particular airhostess was little rude ..too much wait time in Dubai"

Cons: "Flight was initially delayed one hour, then we were asked to line up for boarding but it took another 45 minutes of standing before we were boarded. The flight ended up taking off 2 hours late. We missed our connecting flight, the meal vouchers in Dubai were for vendors that were a) shut down/no longer open and b) of terrible food quality (McDonalds!? AWFUL!)"

Pros: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Cons: "Codebase flights and no one looking as us as customers."

Pros: "The flight was on time!"

Pros: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Cons: "The lateness of our departure with no reason given from Dubai."

Cons: "This was a fraudulent charge!!"

Pros: "The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai"

Pros: "Special ordered food was good, felt like we ate too many times but it was a 15h flight. Extra legroom seats in exit row are great, but other passengers stand in front of you to wait for toilets. Not sure if entirely worth the money for that reason only. Entertainment options were plentiful."
Cons: "Other passengers that treat the public space of an airplane like their own living room or bedroom. Disgusting and rude. I'm sorry the flight attendants have to put up with poor behavior. Amenity kit seems a bit skimpy for economy class. Toothbrush was falling apart and not enough toothpaste. Bring your own on board."

Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."

Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."

Pros: "Loved the service. My flight was from NYC to Milan."
Cons: "There was not one thing."

Pros: "I was upgraded to business class because I am a frequent flyer. Everything about this flight was perfect. I give this 10/10"

Pros: "Enough leg room, wide seads"
Cons: "Food was terrible."

Pros: "It was comfortable with plenty of space since no one was on the flight."
Cons: "The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient."

Pros: "Crew were very nice"
Cons: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"

Cons: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."

Cons: "Thy did not hv service on demand in First Class. So had lunch at 10.30 am"

Pros: "Excellent"

Pros: "Everything they have offered."

Pros: "Flight was delayed for 24 hours and when it got to Dubai we were told the flight is full to Beirut and will have to wait till the next day. Very bad experience!!'"

Pros: "Flight was clean that's pretty much it."
Cons: "Medicore service tryed almost all major airlines this was the worst service."

Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."

Cons: "I loved it"

Cons: "The crew should be more kind."

Pros: "It was a good flight"
Cons: "The flight was great"

Cons: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."

Pros: "The seat space, and the ability to recline the seat was surprising."
Cons: "It is what it is."

Pros: "Flight was on time"
Cons: "Food Crew"

Cons: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"

Pros: "Service"
Cons: "Nothing it was perfect .the flight was so excellent .no words to say"

Pros: "Reasonable leg room in the economy"
Cons: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"

Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."

Pros: "On time. Good service"

Pros: "Too cramped"

Pros: "punctual"
Cons: "seat cushion for the back is too hard."

Cons: "Good flight"

Pros: "This flight is very comfortable and on time."
Cons: "Nothing I didn't like"

Pros: "the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again."

Pros: "Nice crew"
Cons: "Seat on up position are too straight"

Pros: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Cons: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."

Pros: "Little more leg room! A good flight overall"
Cons: "Flying time too long!"

Pros: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Pros: "The crew and entire ground staff very courteous. Good entertainment choices. Crew tried their best to make a good experience."
Cons: "Decent 777 planes, but felt dated and very cramped. Food was disgusting and limited options."

Cons: "Worst flight experience ever-"

Pros: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Cons: "Staff seems distant and uninterested at times."

Pros: "Short stop over"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."

Pros: "Very good service. Professional and friendly"

Pros: "Smooth flight , crew members were good"
Cons: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"

Pros: "You get what you paid for. We paid more for similar class than other airlines, and we spent less time waiting in checking line; generous legroom and shoulder room(Airbus350). Seat slides forward while reclines. It is a good thing that seat does not recline too much that it will annoy someone behine. Food was okay but you wouldn't get hungry."
Cons: "Need healthy food: less salt, whole wheat bread, more vegi."

Pros: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."

Pros: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Cons: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."

Pros: "The crew was very organized. I travelled with a wheel chair assist friend, they made sure we were comfortable. We arrived ahead of schedule."
Cons: "The food choices are well thought off. My only concern is the tenderness of the beef."

Pros: "On time Good service Nice crew"

Cons: "unable to move around, seat was stiff, stuffy in the rear of the plane,"

Pros: "service excellent"

Pros: "watching movies and tv is excellent. Crew provides excellent service. The most comfortable seats."
Cons: "bathrooms were dirty"

Pros: "Great service"

Cons: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."

Pros: "Food was better than average Seats were not too cramped."
Cons: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."

Pros: "Service is good."
Cons: "Food is too simple."

Pros: "I do the Canada-Australia trip fairly often to see my family, and Cathay-Pacific is my new fave. Cheaper than the usual, no problematic stops in the US and everything went perfectly smoothly. Thanks for looking after me!"

Pros: "Business class service was the best I've ever experienced from any carrier."

Cons: "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"

Pros: "Airport cleanliness and free WiFi"
Cons: "Excellent cabine service"

Cons: "It was big problem with boarding in BKK because passenger was without a return ticket."

Pros: "Our connecting flight was running late due to weather and Cathay pacific airlines were waiting for us at security to take us to the airplane that was waiting ! Wow ! Amazing service!!! So grateful for their amazing kindness !!!"

Pros: "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
Cons: "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."

Pros: "It was a long flight, but service was excellent."
Cons: "nothing to complain about"

Pros: "The efficiency of this crew was unparalleled"
Cons: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"

Pros: "Nothing."
Cons: "Flight was delayed out of Toronto for two hours and we sat on the Tarmac with no explation. Insufficient food for a 15 hour flight with no snacks offered except for two minute noodles in a cup which they ran out of. Catered mostly for Chinese passengers. Entertainment was very poor too, only a small number of English movies with the majority of entertainment in Chinese. Crew were rude and dismissive. Overall a great disappointment."

Pros: "good experience."

Cons: "The food was salty."

Pros: "The entertainment was very good. Overall, the service was satisfactory and I will fly Cathay Pacific in the future."
Cons: "The lavatories were not kept clean. Especially during long haul flights; more attention has to be paid to this area in particular."

Pros: "Great crew, clean bathrooms, second baggage free"
Cons: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."

Pros: "Baggage policy and amenities on board as well as the Istanbul airport as a connector."

Cons: "Row was very crowded. Seats much too close together."

Cons: "There was wery cold on the plane."

Pros: "Crew were nice and friendly"
Cons: "Better seats and entertainment system As usual Turkish airline was late in departure"

Pros: "Food was great! Crew was excellent and I loved entertainment choices!"

Pros: "Nothing was good"
Cons: "Everything can be improved"

Pros: "Quality service and efficient"

Pros: "Entertainment"
Cons: "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."

Pros: "I liked the vast variety of entertainment"

Cons: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."

Pros: "Everything"
Cons: "Nothing"

Pros: "The crew onboard the flight were good and the entertainment was good"
Cons: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Pros: "Food Free wine and drinks Good movie selection Good headphones Good and nice team"

Pros: "Overall flight is good"
Cons: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Pros: "every think"

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew was good"
Cons: "Seats on the way to Istanbul were extremely small. One of them was broken and did not recline. Food was not good."

Pros: "Nothing isn’t good flight"
Cons: "I don’t have any thing to say everything are bad even Airport too bad to find WI Fi also has unclean bathrooms over there"

Pros: "All of it with the worst service in the world"

Pros: "Everything was fine on this flight."
Cons: "Everything was fine on this flight."

Cons: "Not enough movie varieties"

Pros: "Movie selection was great"
Cons: "The seats were stained and especially very tight on legroom."

Pros: "Service was excellent and plane very comfortable for the long journey."
Cons: "No vegan options. I thought I was getting a vegan meal that I called to request a month ahead of time and the flight crew told me they only had vegetarian. Needless to say my snacks were not quite enough to hold me for 13 hours."

Pros: "The Airport and shopping"
Cons: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Pros: "The food, when you get what you ask for, isn't bad"
Cons: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."

Pros: "Food and entertainment were excellent!"
Cons: "I almost got bumped off my flight because I didn't check in online. It was very stressful"

Cons: "On our way back to US, we were kept in a small area with no air conditioner for one hour."

Pros: "I like the food which were served, I like everything overal"
Cons: "nothing"

Pros: "Crew."
Cons: "Too many ads and promotional messages, not letting to use entertainment system much."

Cons: "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."

Pros: "Service. Very professional staff. Great food and drinks."
Cons: "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."

Pros: "Was GREAT. Comfortable, great food, service, flight attendants were very AWESOME... THANKS!"

Pros: "Enjoyed the long flight with warm hospitality"

Pros: "Good food"
Cons: "No bed to sleep in"

Cons: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."

Pros: "At least there was a good selection of movies"
Cons: "Of the frequent number of flights I've taken in the past year, this was the most unexceptional. Nothing stood out, good or bad. Food was bland, attendants were just doing their jobs and never saw one walk up and down the aisle between services to see if there were any needs or concerns."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Cons: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pros: "Entertainment was Okay, and that was the best of it."
Cons: "Customer service gave us false information about delays, almost missed our flight. The check-in agent had to call for manager. And the manager told us if we didn't check-in online, they wouldn't have let us board our flight. The seats were cramped, the food is way worse than it was before. I doubt that we will fly with Turkish Airlines ever again."

Pros: "Movies on board"
Cons: "It was cancelled twice, and the third flight redirected to Bodrum, southern Tirkey. Should have taken us another route if Istanbul had a snowstorm. could have redirected us through Dubai to SFO, or Beijing to SFO."

Cons: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."

Pros: "I really enjoyed the service! The crew was great! Everything I needed they attended to with outstanding service. At first I was skeptical about using Turkish Airlines, afterwards I would definitely fly with them again no question. The only thing I would say was bad about the trip was the guy that got me sick haha but that wasn't Turkish Airlines fault. Thank you Turkish Airlines! Ashtiano Reinaldo"
Cons: "I honestly can't point anything out."

Pros: "The crew and their service was great, and there were lots of choices for entertainment."
Cons: "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."

Pros: "The service was great and all staff were friendly."

Pros: "Cost / value, part of Star alliance group, nice lounge at Istanbul. Decent food, drink and entertainment on board."
Cons: "Boarding a bit of a zoo. Long lines at passport control."

Pros: "Nothing"
Cons: "Everything"

Pros: "This was our first time with Turkish Airlines. I love that an inexpensive flight gave such wonderful service. My favorite thing is that they treat children well. We will definitely use again."

Pros: "basically the entertainment was the only positive part of the experience and the mac and cheese was ok"
Cons: "The airline apparently switched us to an earlier flight however we had received NOT A SINGLE email telling us that our flight had been moved. We had continued to receive emails for our original flight which still existed. Have no idea why they would move us in the first place and not tell us. We had to go through the hassle of getting switched back to our earlier flight which took an additional hour of dealing with people. This mimics our experience flying from Dalaman to Istanbul when our flight was canceled and we received no notification. They told us it was too early to receive a notification (we were there 12 hours in advance). However, had we arrived within the suggested window and found out it was canceled we never would have been able to reschedule to a connecting flight that still got us to Madrid in time.When checking our bags, the clerk tried to tell us that a backpack and small purse were too big to count as personal items even though they had been fine on ALL of our previous flights. I pointed out that individuals in other lines had larger backpacks that were being counted and he finally acquiesced but with a lot of attitude. The plane was then an hour late. The sign for boarding continued to tell us it was on time up until 45 minutes AFTER we were supposed to have boarded when it finally updated and said 'delayed'. The crew stood around laughing and providing zero updates as we all worried about whether or not we would make our connecting flights. TERRIBLE EXPERIENCE OVERALL"

Cons: "FROM TEL AVIV WAS BAD, LATE, NO KOSHER FOOD, MISSED CONNECTION. TO TEL AVIV OK.. BUT VERY LATE HOUR AS SCHEDULED."

Cons: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Pros: "Although economy, it was pleasant and okay"
Cons: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."

Cons: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Pros: "One crew member in the OTP-VIE flight that was great in service ."
Cons: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Pros: "Nothing. I will never put her tickets from From here again."

Pros: "crew was great ,seats was better than good"
Cons: "nothing"

Pros: "Noting outstanding."
Cons: "Seat comfort."

Pros: "Entertainment"
Cons: "Small space in middle seat"

Cons: "Food"

Pros: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Cons: "It would be wonderful to have all seats the same as first class for a long distance flight."

Cons: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Pros: "Not much."
Cons: "Baggage fees and unclear policy during booking with Kayak."

Pros: "Service, yr air hostesses are so polite."
Cons: "Food was too little for dinner and breakfast both"

Pros: "Seat size was decent, not like us airlines, there’s actually space for you knees."

Pros: "Decent amount of space between seats"

Pros: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."

Pros: "Flight was in schedule, friendly staff"

Pros: "Movie selection was good."
Cons: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Pros: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Cons: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Pros: "food was great. Slightly cold in cabin."
Cons: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Cons: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."

Pros: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Pros: "The whole flight was very nice"

Pros: "Arriving alive. Attentive service was a nice bonus."
Cons: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Pros: "Non"
Cons: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Pros: "The flight was comfortable and very timely."
Cons: "Very little leg room."

Pros: "Flight"
Cons: "Not enough room in the seat"

Pros: "too short to tell."
Cons: "Not applicable"

Pros: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Cons: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

Pros: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."

Pros: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Pros: "Boarding on time and quick"
Cons: "Food and entertainment choices"

Cons: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Pros: "Excellent service."
Cons: "Somewhat expensive for Vienna - Brussels one way route."

Pros: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Cons: "nothing I didn't like"

Pros: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Cons: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."

Cons: "The seats were uncomfortable."

Pros: "Drinks were included"
Cons: "No entertainment available not even to pay for. Wifi is overpriced"

Cons: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Pros: "The service and the overall flight quality, the pilot was very good!"

Pros: "All"

Pros: "Very nice and polite crew, great service."
Cons: "Regular breakfast was just a muffin and nothing else :("

Cons: "Not enough snacks and no entertainment. Only an hour flight..."

Pros: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"

Cons: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Pros: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Pros: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Cons: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"

Pros: "On time, comfortable flight"

Pros: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."

Pros: "The crew was nice and the entertainment was okay."
Cons: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"