Find cheap flights to the U.S. Virgin Islands

Find cheap flights to the U.S. Virgin Islands

Search hundreds of travel sites at once for deals on flights to the U.S. Virgin Islands

Round-trip
Economy
Washington (WAS)
U.S. Virgin Islands
Tue. 13/4
Tue. 20/4
Any month
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Latest U.S. Virgin Islands Flight Deals

Saint Thomas Island
1 stop from C$ 552
1 stop from C$ 346

Good to know

Low season

MayBest time to beat the crowds (7% less expensive on average)

High season

DecemberMost popular time to fly (17% more expensive on average)

Average price round-trip

C$ 725(avg. price over the last 2 weeks)

Good deal round-trip

C$ 346or less

Good deal one-way

C$ 520or less

Top tips for finding cheap flights to the U.S. Virgin Islands

  • Looking for cheap airfare to the U.S. Virgin Islands? 25% of our users found tickets to the U.S. Virgin Islands for the following prices or less: From Montreal C$ 536 one-way - C$ 371 round-trip, from Toronto C$ 520 one-way - C$ 674 round-trip, from Winnipeg C$ 713 round-trip
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to the U.S. Virgin Islands is May.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest U.S. Virgin Islands flight deals.

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Top 4 airlines flying to the U.S. Virgin Islands

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,150 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Service was fast"
Cons: "Better seats"

Pros: "Nothing"
Cons: "Proper communication"

Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Pros: "Nothing"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Cons: "You guys didn't allow me to get in this plane and i missed my flight."

Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."

Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Cons: "No food on board and we were hungry"

Pros: "Friendly crew."
Cons: "Slow boarding."

Cons: "No charging outlet."

Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"

Pros: "The crew"
Cons: "Timing"

Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"

Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Pros: "got there on time, no delays. very smooth"

Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Pros: "By"
Cons: "A three hour delay on the first flight and a hour delay on the second..."

Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"

Pros: "The movie selection was good"
Cons: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Cons: "Customs massively backed up. Somewhat disorganized"

Pros: "Nothing."
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Pros: "On Time. Nothing else to say,"

Pros: "Friendly, leg room, on time."

Pros: "There was nothing I liked about this flight."
Cons: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."

Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Pros: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Cons: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."

Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"

Pros: "The crew tried their best. The seats were average. The food ok."
Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Pros: "Delta flew their way back into my heart this time around"

Cons: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."

Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"

Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"

Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Cons: "Temperature was too cold"

Pros: "The food"
Cons: "No entertainment"

Cons: "Bad"

Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."

Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."

Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."

Pros: "The flight being on time, friendly staff, clean aircraft.i"
Cons: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."

Cons: "No masks"

Pros: "The middle seat was left unoccupied to ensure social distancing."
Cons: "The sound wasn't working on the 2nd leg of my flight so I wasn't able to enjoy the music."

Cons: "I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation..."

Pros: "quiet, comfortable. good food in first class"
Cons: "people with "emotional support animals" should board LAST, not first"

Pros: "Our flight attendant was very polite and with a great attitude."
Cons: "The pilot arrived late because he went for a Tim Horton's coffee (I know that because I was in first row and I heard the flight attendants talking about that). Then, after he finally arrived with a tray full of coffees, there was an issue with the jet's computer and had to reset it and we had to wait even more. When we finally arrived, our Gate was taken by other plane already and we had to wait (more) for the first one to be available for us. Then, when we finally got our Gate, there was another issue, now with the "finger". They weren't able to move it and connect it to the plane to get off of it. So we had to wait AGAIN. And finally as soon as we got off the plane, they were supposed to give us our carry ons on the aisle (Because it was a small plane CR700) , but again, we had to wait almost 10 minutes so that they could send the luggage... To make things worse, I had a first class ticket and I couldn't get the perks of it at the airport. Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International??? You lost me AA."

Pros: "The pasta meal was quite good"
Cons: "Some more space. Individual entertainment. Air quality"

Pros: "Nothing."
Cons: "Everything."

Cons: "Flight was about 30 minutes late for a minor mechanical issue"

Pros: "Flight attendants were very good."
Cons: "Pilots need to do a better job of communicating delays. Especially the ones piloting this particular flight."

Pros: "I like nothing!!!!!"
Cons: "My flight was canceled and company didn’t give any other flight.... any compensation for it...."

Pros: "Flights were on time."
Cons: "Seats are too small."

Pros: "On board crew was great!"
Cons: "Be on time! Flight was initially delayed 2 hours, supposedly for weather, but other airlines were flying to same location with no problems. Delay caused me to be rescheduled on 3 hour later flight. When I landed, initial connecting flight was boarding so was able to run to gate and get on anyway."

Pros: "All"
Cons: "All"

Pros: "Crew nice- flight smooth"
Cons: "More leg room"

Pros: "Did good job"
Cons: "Bigger seats in economy"

Pros: "Seat upgrade."

Cons: "Free beers would be cool"

Pros: "Crew was friendly. Clean plane."
Cons: "WiFi wasn’t functioning Boarding and deplaning process is the slowest I’ve ever experienced on any airline. First time flying AA in years. Not sure I would do it again."

Pros: "crew was nice"
Cons: "very very old plane"

Pros: "Great surprise at the end of a long travel day. New plane, great crew."

Cons: "I will never, ever book with Kayak again"

Pros: "Good seat though cramped."
Cons: "Cramped. I don't like in flight credit card offers."

Pros: "Nothing"
Cons: "Flight was late and caused me to miss my flight to Dallas."

Pros: "Good boarding and on time departure."
Cons: "Very uncomfortable seats and spacement between the seats too small and you feel very cramped specially when the person in front of you reclines his seat you can hardly move."

Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Cons: "Space between seats made it uncomfortable"

Pros: "The boarding was quick and easy as well as the crew was friendly and accommodating. Great end to a fun weekend away."

Pros: "Boarded on time, left on time, smooth flight, early arrival. What’s not to like? NB: Food on this short trip wasn’t available, thus wasn’t a thing, thus my low rating. Great bottled water, tho. ;)"
Cons: "All good!"

Pros: "Left on time, service was good."

Pros: "The people I spoke to on the customer service line and then especially at the service desk in Miami were able to help me get a sooner flight so I didn’t have to be driving home until the wee morning. I am VERY grateful to them and American Airlines policies which empower its employees to assist its customers."
Cons: "There seemed to be some passive aggressiveness present on the flight to Houston. Passengers seemed to be defying in small ways orders from the staff, standing etc. The staff responded quite severely in my opinion, repeating the safety video to everyone’s annoyance because some passengers were talking out loud."

Cons: "Our luggage was ruined and our stuff inside in bubble wrap was smashed to bits!"

Cons: "Attendant took too long to hand out drinks, then ran out of water for the back of the plane. By the time we got water it was almost time to land."

Cons: "I asked for water and juice, they just gave me juice"

Pros: "First time flyer with American airlines and the service was impeccable"
Cons: "Nothing to dislike"

Pros: "All great"
Cons: "Food and entertainment not applicable"

Pros: "Plane was nice, seemed fairly new. There were two outlets for my row installed on the supports of the row of seats in front of us. Looked like it was made for plugs from a number of countries. Pretty nice feature. Headrests has an adjustable pillow that you could use to cradle your head for sleep. Didn’t use but seemed interesting."
Cons: "Seats too narrow. There weren’t especially narrow. In fact, I’m sure I’ve sat in narrower ones. This is just a feature of every economy seat I suppose, but it’s still a negative. O"

Pros: "The boarding process was easy because it was such a small plane and it was not full."

Pros: "The crew was great! They did big effort to speak in Spanish! And also they are kind in every thing!"

Pros: "The crew was very accommodating. We were delayed at the gate one hour and the captain allowed us to deboard which was nice."
Cons: "The food was not great- a very plain pasta for dinner and a muffin top and yogurt for breakfast. I thinking was an older plane because there were no individual screens and no place to plug in devices. They played Pirates of the Caribbean on small overhead monitors."

Pros: "When I arrived at the airport to see the scheduled 9:30a departure was pushed back to 1pm, the gate crew did a good job of keeping us updated and they even provided lunch! The plane was undergoing maintenance but they found another plane and did not have to cancel the flight, and ultimately got us to our destination safely. Crew was very nice."
Cons: "Flight was delayed 4 hours so my half day of travel became a full day, half of which was mostly wasted at the airport. Would rather have been with my family than sitting at the airport."

Pros: "Good"
Cons: "Service"

Pros: "Our flight was cancelled"
Cons: "Our flight was cancelled And rescheduled and we were not notified. We missed our flight. The next flight was the following day. We missed a day of vacation and $500 a day hotel fees. We felt we should be reimbursed for our flight but the person we talked to wasn't too helpful."

Cons: "We didn't have hot beverage service due to turbslsnce and the attendant never came back to offer my 84 year old mother another choice"

Pros: "Good pilot communications. On time departure and arrival."
Cons: "Very cramped quarters. Broken seat. Out of control heating system. Rude staff An hour wait for baggage."

Pros: "The attendants were helpful and Kind"
Cons: "Prices, again."

Pros: "That it went smooth and had room on the flight. Crew was good."
Cons: "Need more than just pretzels on the plane to give out"

Pros: "Early arrival."
Cons: "No real food."

Cons: "Huge delay"

Pros: "The professionalism of the crew."
Cons: "The flight left late and they did not explain why their was a delay. The landing was not smooth. It was a rough landing."

Pros: "The seats were quite big and comfortable in economy"
Cons: "Flight cancelled, and email came through to let us know only 20 minutes before boarding. We weren't rebooked on a new flight, we had to call and wait an hour to finally speak to a representative to help rebook us. No flights available for 24 hours, no help finding overnight lodging, new clothes bc checked luggage was lost, $$ for taxis, meals, etc"

Cons: "British airways provided vouchers for hotel stay but the hotel didnt let me stay, they asked me to deposit $100. I didnt have $100, so they said they cannot let me stay. Why would British airways provide vouchers for such hotel where we have to pay money. Will never use British airways again."

Pros: "none"

Cons: "I am not a large person, 5'4, size 8. I was uncomfortably cramped in my seat. How do they expect normal sized humans to fit here??"

Pros: "Everything on time"
Cons: "Nothing"

Cons: "After crossing in a 787 from Zurich this small older jet to Austin looked and felt like 15 years ago. Bathroom was bad for a 6'2" guy."

Pros: "It got to Vegas on time and my luggage was there, too."
Cons: "Rouge has less space per person than Spirit. I never thought that could be possible."

Pros: "Not really stands out as a positive."
Cons: "Overall came across as not up to the standards of other carriers."

Cons: "They didn't even let me check in. Spent 12 extra hours at the airports to get home."

Pros: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Cons: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"

Cons: "delay after delay after delay. And the boarding location is shameful."

Cons: "The boarding gate for small aircraft is very far away from the terminal. There was not enough seating for all those waiting for flights"

Cons: "Nothing it was fine"

Pros: "it is on time no hassle every things is smooth"

Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."

Cons: "Personal movies had horrid sound"

Pros: "Everything else."
Cons: "See above."

Pros: "We loved watching the movie "Keanu" together on the rented iPad. The soundtrack was hard to hear on the earbuds though."

Pros: "Same s above"

Pros: "It was short."
Cons: "The gate area was horribly crowded, extremely chaotic and hot."

Pros: "On time and short! Everything was good"
Cons: "Great"

Cons: "it was delayed for 1 hour"

Cons: "Air Canada shares a trait with many other incompetent organizers: everything is fine if nothing goes wrong, but there are no contingency plans in place in case something goes wrong. So, things get more and more delayed. Can't you predict roughly when the plane is going to land (once it is in the air!) and arrange for some gate to be open, so that we don't have to sit on the ground for 45 minutes once it has landed, for example? People who know how to organize are ordinarily capable of doing that. Furthermore, the lack of transparency is really frustrating: we just sit on the tarmac with no indication of how long we're going to be there, and the estimates of the delays are completely wrong when we're given them."

Cons: "Delays,multiple gate changes, poor waiting areas for express flights!!!"

Cons: "1h15 late"

Cons: "Again, more delays."

Pros: "Amazing"

Cons: "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"

Cons: "Long time to get service."

Pros: "It left ontime and got me to where I needed to be."
Cons: "Pretzels are gross and dry. Jet Blue has much better snack choices. Overheard bins were really small on this small aircraft."

Pros: "Nothing!"
Cons: "Same as above. everything was bad. from service and communication."

Cons: "Very bad cabin pressure -- lots of ear pain."

Cons: "The movies selection is not good"

Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."

Pros: "Nothing to expect more"
Cons: "The amount of snacks served should be increased"

Pros: "Amazing legroom!"
Cons: "Poor selections of snacks and drinks"

Pros: "Seats were wide and very comfortable"

Cons: "The rest room did not work"

Pros: "On time"

Cons: "Delays!"

Pros: "Efficient. tv on back of screen didn't work"

Cons: "It was very cold!"

Cons: "Uncomfortable airplane. Old."

Cons: "This plane was very late! I understand this happens a lot."

Cons: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Pros: "The sits were comfortable. More space between sits."

Pros: "Terrible, only one spot open, long lines. We missed boarding and were forced to wait 4 hours after already 10 hours travel. No help and no mercy at the custom area."
Cons: "Use all airport customs agent's desks after a large plane arrivals."

Pros: "ok"

Cons: "Overall good"

Cons: "No complimentary small snack at all, must pay for everything"

Cons: "Stewredess who did it did not apologise Had smelly shirt and wet jesns for 3 hours"

Cons: "Media player change wasn't advertised"

Pros: "Uncomfortable seat. Super old aircraft. Wasn’t even given water"
Cons: "How about a sip of water atleast?"

Cons: "A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall."

Cons: "At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,"

Cons: "Gate not ready on arrival."

Pros: "Premium seating was worth it! I actually had room to sleep and the service was great."
Cons: "Toronto's airport did not send our bags onto or flight, which I had to wait 8 hours for them to send it to my hotel. Plus, the boarding process was crazy. So many people waiting in front of the lines for them to be called. Luckily, an attendant was calling out for premium. He guided us"

Pros: "Staff"
Cons: "Not enough leg room."

Pros: "The crew were so helpful and nice"
Cons: "Only if teleportation exists"

Cons: "Crowded planes."

Cons: "At YYZ @ the wheel chair entrance, I visibly required wheel chair assistance. I approached the United INFO COUNTER and requested wheel chair assistance. She advised me to get into a long Q and after check in they will get me a wheel. chair. TSA is no greater help for your air line."

Cons: "4 different flight delays in chicago"

Pros: "Nice crew."
Cons: "Plane was small and uncomfortable. The plane was again delayed. 4 flights with United. ALL 4 delayed."

Pros: "Everything was great. On time, great room, pleasant staff!!!"

Cons: "LATE"

Pros: "On time. comfortable aircraft."
Cons: "Retrieving cabin luggage at other end: THey make you line-up in the jetway waiting for the handlers to bring it up the stairs. Took a while to get that sorted."

Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Cons: "Food was 100% carbohydrate. Not a trace of greens or protein. Our party was split up even though reservations were made long in advance. Codeshare on Air Canada"

Pros: "It was on time and the staff were excellent"
Cons: "Like everything"

Cons: "If they know that the flight is about to delayed then they must wait for the passengers for connecting flights!"

Pros: "Ok"
Cons: "Cannot gauge if carry-on would fit into overhead No entertainment"

Cons: "The plane was very small and crammed"

Pros: "comfortable and on time"

Pros: "Fantastic service. Much obliged for everything"

Cons: "Horribly rude. She even cursed at another passenger."

Pros: "Toronto is a good place to Fly out. Much cheaper rates than small USA city like Rochester. Booked 1st class Tickets for about the same price coach. They have Customs to USA very well thought out."
Cons: "Very minor delay boarding, made up time in the air. Gate crew reassured that all connecting flights will be fine."

Pros: "I didn't like nothing"
Cons: "United needs to training your employees"

Pros: "Good flight"
Cons: "2 Delays"

Cons: "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."

Cons: "I don't fully understand why, but I was unable to get my boarding pass for my flight to Chicago from Toronto until I arrived in the Toronto airport. Toronto airport sequesters off international arrivals, so in an ideal world, I would have been able to go through security directly to into the U.S. terminal, bypassing Canada customs. However, the United desk that I needed to get my boarding pass from located just before security was unmanned. The very kind Air Canada attendant called for a representative multiple times, but after 45 minutes of waiting no one ever arrived to print my boarding pass for me. The Air Canada employee then gave up on any United staff showing up and suggested I try going through Canadian customs and checking in at the same departure desk travelers first entering the airport would go through and make sure to let them know how long I was waiting. The United employee I spoke with told me that I was impatient and should have continued waiting because now she didn't know what would happen with my checked bag and that I may well need to wait 2 hours more for that to get sorted out. I was rather surprised by her overly negative response and apparent threat. If I was irate or yelling that might have been warranted, but frankly, I was so tired from the international travel I didn't have the energy to fight with her. Regardless, I wish I had been more impatient, it was far easier to go through customs twice than I expected. I would have preferred to spend more time in the lounge inside the terminal than to stand by the United desk waiting for someone to arrive to print my boarding pass. At any rate, Canadian+US customs have it together; when I went through U.S. customs to get into the terminal they had the photo of my checked bag right there."

Pros: "Nothing"
Cons: "Everything"

Pros: "My complaint with United is twofold: extremely poor customer service and airport experience. First, the plane was delayed Then cancelled took customer service 50 minuets to rebooked on a new flight to sfo instead Sjc which is far away from my house & I paid for CAB!!"

Pros: "The crew on this flight were really nice and helpful."

Pros: "Crew was friendly, boarding was easy."
Cons: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."

Pros: "I like that we landed."
Cons: "This box seems too small to fit it all in. It's United - underwhelmed as usual."

Pros: "united over book. i got boarding pass but no seat number. United charge me $400. I want me money back."

Cons: "Plane from Toronto to Denver could have been a bit bigger / nicer for that long a trip."

Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."

Pros: "Crew did the best they could"
Cons: "4 hour weather delay; missed all connecting flights; spent night in O'Hare; no food at night; no vegan food; got home 12 hours later than planned with little no sleep."

Cons: "Delayed departure"

Cons: "Seats are so narrow and uncomfortable. And we never pushed pack on time for all my flights"

Cons: "Incredible long walk passengers should be told when you have such a distance to walk. Passport sign in is not very user friendly should be a better scanner and easier questions they are confusing"

Pros: "Plane was on time"
Cons: "No food"

Cons: "3+ hour delay"

Pros: "I was pleasantly surprised when they announced those with large carry ons could get tagged and pick up at final destination."
Cons: "The distance between arriving gates and departure."

Pros: "Nothinng"
Cons: "Didn't hold our seats! Made it with ten minutes to spare, but sold our tickets when they could of called and said three passengers are on their way over!!!! Instead made a little more money!!!!"

Pros: "Plenty of leg room in first class."
Cons: "Paid for upgrade to first class for smoother flight with more leg room. Flight attendant whose job is to server first class customers avoided me entire flight looking the other way whenever she was passing, making it impossible to ask for anything. I ended up asking different flight attendant for glass of water."

Pros: "Sitting in the flight on the Tarmac for over 2 hours is a terrible experience"

Cons: "The side that I had was very hot and it took a while before it cooled down after flight attendant was notified from everyone on that side"

Pros: "A very typical flight."
Cons: "No complaints."

Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"

Pros: "Always the service is above and beyond"
Cons: "No complaints"

Read more about Delta
COVID-19 information

Safety measures for airlines flying to the U.S. Virgin Islands

Airlines flying to the U.S. Virgin Islands have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to the U.S. Virgin Islands

Mandatory masks

Masks required on board, masks provided on flights to the U.S. Virgin Islands

Social distancing seating

Middle seats unavailable to book on flights to the U.S. Virgin Islands

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to the U.S. Virgin Islands

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