Find cheap flights from Casablanca to Madrid

ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.

The app on phone and the online check in is not good, it would not give me the option of Spain or Madrid City in the drop down menu and I couldn't move forward with online check in.

Well my luggage was damaged and they lost the plastic cover. I need to file a claim and I would like for someone to follow up with me on this. Thanks.

Not having to check carry on bags when plane wasn’t full. (The told us it was)

Service and food were excellent, could have been more info in English.

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

I had an issue with the name on my ticket vs my passport name. I was very upset that the Iberia ticket clerk had no authorization to help me and I was left to fix it. It took 19 calls of persons promising to accomplish and not doing anything before I reached someone who helped me in 10 minutes. Two of them even hung up on me. I missed my original flight because of this. Terrible customer service.

Flight boarded three hours late for no reason other than someone made a huge error in crew scheduling. We missed our connecting flight in Madrid and got zero help from American or Iberian airlines on rebooking. We had to pay for a car to take us to the Madrid train station and pay for train tickets to Santiago. We never used our booked flight to Santiago. American claims I can submit the expenses but they are not obligated to cover them. Very frustrating.

Flight delayed Service could be better Iberia staff are not really friendly

Flight from Costa Rica to Madrid was excellent. Good food and service. The flight from Madrid to Brussels was very poor . No food , no entertainment, no usb … Total package was quite expensive so you should give same service on the second flight

My flight was cancelled through airbian morrocco 15 hours really this is unbelievable, it supposed to change to other airlines without waiting 15 hours.. Thanks

At check-in we were informed that data related to the bags we purchased through Kayak website didn't "follow" and we were requested to pay again for bags we had already booked online. The staff was extremely unhelpful, pretending that they "do not know Kayak and do not work with them". In the end we had to pay 50 € for one carry-on bag, which was something totally unheard of to me. We complained to Air Arabia at the arrival in Casablanca but hey did not follow up in any way. I recommend paying more and flying Royal Air Maroc to Morocco, where such things never happen.