Daily cleaning, installation of cabin HEPA filters on flights from Cleveland to Newfoundland and Labrador
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 09m
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Scores according to KAYAK customer reviews
Pros: "Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault."
Cons: "More leg room, when the people in front laid back their seat, it was crowded."
Pros: "the flight crew offered us as many drinks as we'd like which was nice."
Cons: "the seats were quite uncomfortable even though it was a 5 hour flight. there was no food on flight other than for purchase, too expensive."
Pros: "Even if I missed the connection, I was happy that a connection was automatically send to me and I did not have to worry about mu baggage or check out at Pearson."
Cons: "I reserved two tickets and out of the four planes with took only one we had seats next to each other so we couldn't carry out some business on the flights."
Pros: "Friendliness of staff My familly got to follow my flight very closely."
Cons: "Delays and harsh trubulance (altough i know that wasn’t air Canada’s fault for the weather) The changing of gates and the changing of boarding time without being updated on the application. The changing of the gate was changed moments before the boarding"
Pros: "The seating was good and the pilot was friendly."
Cons: "There was not a good movie selection and there was not a lot of information regarding the altitude and there was not very much warning during turbulence."
Cons: "crew was rude and unhelpful with delayed flight"
Cons: "My direct flight was cancelled and rebooked with a connecting flight."
Pros: "No tv"
Cons: "No tv"
Pros: "Loved how the ride was dead so I was able to get a whole row to myself and stretch out. Food was excellent! Flight attendants were very nice!"
Pros: "Movie selection"
Cons: "Everything was ok"
Pros: "Liked my seating which I paid for dearly"
Cons: "No entertainment at all!"
Cons: "1 attendant looked unshowered with greasy hair, but good attitude"
Cons: "One hour late"
Cons: "Flight was delayed"
Pros: "The counter employees as well as the people who helped me navigate the airport ( I am disabled) were very helpful."
Cons: "The crew on the plane seemed very overburdened and somewhat annoyed by passengers. Maybe they were having a challenging day. I don't know. I didn't even want to ask for a glass of water."
Pros: "We did not make it to this flight since it was cancelled"
Cons: "We were rebooked on a flight with a short connection to London and they bumped us off that flight claiming that they could not get our bags in on time. Very poor customer service."
Cons: "See above."
Cons: "The flight was late."
Pros: "I liked that at 3 am I finally got a room"
Cons: "The farthest I got in 2 days was Toronto Canada"
Pros: "I liked how the pilot gave updates and info, especially if they anticipated turbulence. Entertainment was super for such a long flight. Loved the Oscar nominated films."
Cons: "I lost my sunglasses somewhere at my seat and couldn't find them!"
Pros: "The flight crew were wonderful to interact with and really helpful in accommodating my disabilities. Dinner was mediocre but at least some was available, which I didn't expect on an overnight flight starting after dark. ("Breakfast" was a slice of really tasty banana bread but nothing else.) I really appreciated the presence of outlets and USB ports for charging electronic devices, and that the seats had adjustable headrest flaps. These are essential features on long flights!"
Cons: "It's almost impossible to sleep in economy class seats, even with the adjustable headrests. I recognize that economy is supposed to be the "no frills" class of travel but sleep is not a luxury. Sleep is a basic human need, like food and oxygen. I don't actually believe that offering better accommodations for everyday passengers (off whom the bulk of airline profits are made) is financially unfeasible or unreasonable."
Pros: "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."
Pros: "The crew was very helpful. They gave me some medicine when I got a headache."
Cons: "One piece of my chicken tasted weird, chewy, and just not like food should be. The rest of it was ok."
Pros: "Crew was friendly"
Cons: "Had the flight delayed by 3+ hours."
Pros: "They weigh every little carry on even little backpacks. My Dad who is 83 had very hard time since he had one pound over. Max weigh you can in your carry on is 22 pound. Extremely money hungry Air Line. I would avoid at any cost."
Pros: "All was well. Thanks"
Pros: "We got to destinations safely"
Cons: "I was worried that we won't make it to the land. I guess it was windy, but the plane was shaking too much"
Cons: "Not aconfortable plane"
Pros: "Great crew and on schedule."
Cons: "One of the better flights I have taken no complaints."
Pros: "Boarding process was good"
Cons: "No free snacks offered"
Pros: "The ONLY part of flying Air Canada that I used to like was your partnership with SAS, over the past ten years I have lost more airtravel points through Star Alliance troubles than I could have made in the decade before. Luckily when I fly from my birth place of St. John's NL, you're ground staff are the absolute best! I can give "shout outs" to each and every one of them. From those ready for retirement to the new staff just in from "who knows where", they get the whole "customer service" priority that your airline needs to focus on. Your management in Halifax "Sharon" is out of this world too, other than that whether through Lufthansa, Air Canada or anywhere I would travel, seeing that red leaf on your wing would make me ashamed to be Canadian."
Cons: "I paid extra for a seat to ensure leg room, all I got was ear ache! The flight - although half empty had no place for my briefcase, but I was "ordered" to push my sealskin bag under the dirty greasy seat in front of me. When I requested they store it upfront for take-off & landing - the french female steward started flirting with the man sitting next to me and didn't even offer a response. When drinks came around - I was handed a half empty glass with juice on it's exterior and borrowed a napkin from the next seat. Later I did get a napkin "thrown gently" over the person she enjoyed speaking with. I was happy to wait until connecting passengers disembarked before the local traffic, but was appalled when the more senior female steward stopped a local passenger who I know has anxiety about flying - to insist she let the other passengers off first. Air Canada needs to be educated on what human behaviour entails, before they can graduate to customer service. Together with my first name, you can know my last name is Floyd"
Pros: "Seats are comfortable and I had plenty of leg room."
Cons: "No snacks offered with drink. Boarding wasn't well organized. Toronto airport is horrible... long lines at customs and security caused me to miss my connection for the second time in a row."
Pros: "Air canada needs a serious serious overhaul of the way they treat their customers especially those working at the Toronto airport I find their employees have an "entitlement" mentality that other carriers do not Customer service seems to be a priority not talking to your coworkers about the weekend while serving your customers"
Cons: "There was one employee who suggested to take an earlier flight and was very helpful Little things go along way"
Cons: "Cramped, bathroom smelled and no mvies unless you brought your own tablet or rented one which they didnt inform us of ahead of the flight"
Cons: "The price was too high for the amount of food you got. The taste could have been better. Wish there were more choices of food."
Cons: "Staff was rude. And I was seated next to an alchoholic"
Cons: "Waiting for an hour on Tarmac upon arrival in LA"
Cons: "Flight was delayed and they did not communicate ..."
Pros: "Lots of leg room. Friendly and helpful staff. Smooth flight and comfortable seats."
Cons: "We didn't like all the walking to get to and from the plane in Terminal 2, Heathrow. Anywhere else in the world would transport people by bus if it was going to be a twenty minute walk to the departure gate."
Cons: "Delayed flight caused me to rush to connecting flight with only 25 min to spare from Toronto to tel aviv... Baggage is missing as well"
Cons: "The flight was 3 hours late. At some point we boarded the plane then asked to disembark it as we were still not ready for take off. They told us there were some weather issues in Toronto ... I looked at 3 different weather channels who said that the weather was mostly clear in Toronto with a few scattered showers."
Cons: "Did not have any monitors 9 hour flight with nothing to view"
Cons: "We took off 1 to two hours late"
Cons: "I ordered a special lacto-ovo vegetarian meal ahead of time. They said they received the order, but didnt have my food. They said they would do their best but ended up giving me a plate of lettuce and bread. When I asked about the bread having dairy or eggs they said they didnt know, so I had to throw it out."
Cons: "The flight boarded, departed, and landed late causing me to miss my flight to Tel Aviv."
Pros: "Attendant was nice"
Cons: "run down cabin"
Pros: "there were only 12 passengers so lots of space."
Cons: "the incoming plane was late so we were late boarding, then due to this we had to sit on the runway as we were told we could not land in Toronto. I had a short layover and the flight attendant was less than helpful and apparently had never bothered to learn anything about the Toronto airport or where to go to get this information. After getting into the airport I found out that no Air Canada employee knows anything about the Toronto airport. The cleaning crew finally directed me to the Air Canada help desk after I had asked at 4 different air Canada check in desks. Thankfully I did not miss my flight."
Pros: "Short easy flight"
Cons: "Still haven’t left after two maintenance issues on two different planes, one of which aborted takeoff."
Pros: "Gate agent friendly and on the ball!"
Cons: "Seats are torture"
Cons: "I was disappointed to use 40,000 points for each of three one-way award tickets, for a total of 120,000 points, only to have two of the chosen seats changed without any notification before hand. One aisle seat was switched to a window seat."
Pros: "Got on the plane easily and quickly. Great movie selection"
Cons: "Very cramped seating"
Pros: "Crew was ok they seemed disconnected from the passengers"
Cons: "diverted due to weather but send to Stephenville!"
Cons: "Not sticking me next to a 400 pound man"
Pros: "Getting off the plane"
Cons: "I did not know I purchase a BE ticket. Was asked to pay $175 for the suit bag i had in addition to my computer bag. I was also place in a seat that does not recline. Very poor value at any cost."
Pros: "Service is great"
Cons: "But the plant look old and the seat are small"
Pros: "Everything: ticketing, gate experience, boarding, service, comfort."
Cons: "No problems at all."
Pros: "Efficient crew and easy boarding."
Cons: "No frills but ok."
Cons: "Couldn’t understand what the crew was saying. Had to wait 29 minutes on plane after landing for a gate. The entertainment was annoying and the screen would not shut off. I did not purchase direct tv because I do not was to buy a product to watch advertisements. If you offer it then there should be an option to TURN OFF THE SCREEN it is super annoying"
Pros: "Free coffee."
Pros: "Power ports at the seats basically worked, thank goodness. If you pay for Economy Plus, there's a basic, humane amount of leg room."
Cons: "The bathrooms have been narrowed so that an average male can't turn around without contortions. The conditions, overall, are subhuman."
Cons: "At the last minute outside my control I could not fly. I tried to get a refund or a voucher and I could not. Well I could but the cost of changing or exchanging the ticket was more than the face value of the ticket."
Pros: "That seats next to me were empty so I was able to sleep comfortably."
Cons: "That my ears don't work well, so it's hard to hear the movies."
Pros: "I loved how comfortable the plane was. The snacks were tasty! My husband and I actually looked in the grocery store for them when we returned home :)"
Pros: "staff friendly"
Cons: "Could not check in on app due to basic economy . Made me what until last to board . I had no seat assigned until last second"
Cons: "Too many delays and ended up having to call my boss to let him know I wasn't going to make it to work the next day because they didn't have a pilot to fly us back on time. Didn't give us food vouchers and they weren't paying for your hotel if you had to stay over night. The planes are super old and have no TV's, not very comfortable. Worst experience ever... never again am I flying with United."
Cons: "Not a fan of the snack"
Pros: "The woman who helped me check in."
Cons: "The difficulty of on line check in with a bag to checl"
Pros: "The check in was great. The staff was very helpful."
Cons: "The plane was very small and hot. There was no space for even my legs."
Pros: "Boarding was seamless and quick."
Cons: "My seat was slightly dirty. No choice for a snack, which wasn't very good."
Pros: "Non stop. Directtv"
Pros: "The crew was phenomenal."
Cons: "My assigned seat was terribly uncomfortable! I was able to move, but seriously, you should not sell a seat that bad!"
Cons: "3 hour delay."
Pros: "The service & how comfortable I was."
Cons: "That you have to pay for everything but I guess now a days every airline is doing the same thing."
Pros: "First a long wait for plane repairs in Chicago. Then the plane couldn't be repaired so we had to wheel our heavy bags to a new gate and wait, again. Finally a new plane arrived and we finally got on. Nothing free but pretzels and water, etc. No compensation. No movies so I had nothing to do, since I planned to watch a movie. Didn't bring my book."
Pros: "The crew was awesome."
Pros: "TSA was very rude in Cleveland."
Pros: "Nada fue un vuelo terrible , tardio el Aterrizaje espantoso!"
Cons: "late> 6 hours, with an entire cast of characters that could not possibly care any less than they do."
Pros: "Crew members were friendly."
Cons: "Small seats and not much leg room."
Pros: "On time!"
Pros: "The services very nice"
Cons: "It's very good service"
Pros: "Fastest boarding of a large aircraft I have ever experienced. They did it right by boarding from the rear of the aircraft forward. Flight attendants were courteous and very efficient. All seats were preset up with a pillow, blanket and headphones. The food was the best I have ever tasted on a scheduled flight. Much shorter flight than I expected."
Cons: "I really can not think of anything that I did not like about Aer Lingus."
Pros: "The airport"
Cons: "Crew allowed other passengers to put more luggage in than me. I had to go hunt for space. United cheated me."
Pros: "Crew was patient, plenty of room to move thru cabin! Went fast & was over before we knew it!"
Pros: "The crew worked furiously to get everyone her drink & snack. Boarding sequence was orderly."
Cons: "Most of the time, the weak link is in check-in. For CLE-ORD, too many huge personal bags & carry-ons slipped thru the process resulting in takeoff delay as the staff checked for overhead cabin space back & forth. Inside the jet, the crew had to look for cabin space, rearrange ridiculously large bags...in order to fit my backpack. More delay. Some "personal" items were larger than most carryons."
Pros: "Everyone was kind and on time"
Cons: "Lack of snacks"
Pros: "Plane was amazing. Crew great."
Cons: "Portion of food was extremely small.music selection could be more up to date."
Pros: "Easy and on time!"
Pros: "Plenty of time between flights"
Cons: "Boarding gate changed 3-4 times in 2 hrs!!"
Pros: "It was on time from Cle to Houston. The problem was from Houston to SF"
Cons: "Houston to SF was delayed about 3 hours."
Pros: "On time"
Pros: "Crew was professional and friendly."
Cons: "Seats were too cramped..knees hit seat in front and I felt like I couldn't use the arm rest cause my hand would be on the knee of the person next to me"
Pros: "Friendly staff"
Cons: "Not enough room, need more overhead baggage room"
Pros: "Plan not full... Arrived 15 min early... Great pilot and crew!!"
Cons: "Nothing negative!!"
Airlines flying from Cleveland to Newfoundland and Labrador have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cleveland to Newfoundland and Labrador
Masks required on board, masks provided on flights from Cleveland to Newfoundland and Labrador
Social distancing seating
Middle seats unavailable to book on flights from Cleveland to Newfoundland and Labrador
Testing for antibodies, testing for symptoms for flights from Cleveland to Newfoundland and Labrador
Waiving of change fees. Search flexible flights from Cleveland to Newfoundland and Labrador