Cons: "Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together."
Cons: "Entertainment screen in my seat didn’t work. Old plane."
Cons: "My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!"
Pros: "Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not."
Cons: "Flight was delayed nearly an hour causing a very tight connection in Calgary."
Pros: "Great service, great food, nice new plane. Flight attendants super attentive to allergies."
Pros: "I really liked that the time changed to a more reasonable arrival time. Usually that flight gets in way passed 10 and it’s makes for a long day of travel. I appreciated arriving earlier and on time."
Cons: "AC was late causing a missed connection to YXE. They were unable to rebook us to Saskatoon for two or three days! They offered standby or Edmonton as our only options. We flew to Edmontonand then drove 6 hours in order to get home for work with no sleep. Unimpressed."
Pros: "Where do i start? It’s a short flight to be sure but air canada planes never feel like many Other airlines’ mini planes or puddle jumpers. they seem new, spacious, seat back Entertainemnt, just great. Also, there is no scrimping on Service. How many Delta or united or American flights have i taken on this route only to be told “coffee or water” and sometimes no coffee “the flight is too short”. Nonsense! Granted I was in business, but I had a full hot breakfast served and a full array of beverages offered. It AC can do it, everyone can. The flight attendant was lovely."
Cons: "The flight was too short :)"
Pros: "I was able to change my flight to an earlier one saving me from having to wait 6 hours. I did not have to pay extra for changing my flight."
Pros: "I liked everything. The crew was friendly and attentive and the food was excellent."
Pros: "Loved how the ride was dead so I was able to get a whole row to myself and stretch out. Food was excellent! Flight attendants were very nice!"
Cons: "the entertainment system on this leg of the flight didn't work at all! Give me a break!"
Pros: "the app so you can choose your own movies"
Cons: "very crowded. snacks werent very good or healthy"
Pros: "The flight got me to my destination."
Cons: "Cramped seating."
Pros: "I liked that at 3 am I finally got a room"
Cons: "The farthest I got in 2 days was Toronto Canada"
Pros: "It was convenient from our local airport."
Cons: "Tried to sell seat selection for $11 each way per person. Really awful policy for a 38 minute flight in a small plane. Don't get caught on that one."
Pros: "Nice to have free entreteinment"
Cons: "It was uneventful, nothing negative simply average"
Pros: "Friendly staff"
Cons: "Noisy plane"
Pros: "The crew was very helpful. They gave me some medicine when I got a headache."
Cons: "One piece of my chicken tasted weird, chewy, and just not like food should be. The rest of it was ok."
Pros: "The crew were great."
Cons: "I find the seats on the plane very uncomfortable."
Pros: "Drop off at the counter was fast and easy on the upper level departure entrance. From my drop off at 9:00 am, I made it thru baggage check-in, passing thru passport control, passing thru security and into the gate duty free area in 25 mins! Impressive experience."
Cons: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."
Pros: "Good job to the Logan Airport ground crews & FA, flight# AC7677 FA from YYZ to Bos, flight#AC 362 did a good job aswell. Overall, im satistied."
Cons: "I don't like the boarding system from Bos to YYZ & vice versa. Why not start from the rear part (zone 5) instead of starting from zone1. just saying."
Pros: "About as good as a modern sold-out flight can get."
Cons: "Lufthansa crew was abrupt and demanding."
Pros: "seat beverage flight service time"
Cons: "Not noisy kids control It can not rest during the flight"
Pros: "organized crew & good service"
Cons: "there was no check in luggage with the ticket, I have to pay for both my check in luggage while flying back from Toronto to Saskatoon. Atleast one check in luggage should be there."
Pros: "Really friendly crew."
Cons: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Pros: "Quietness of the airplane"
Cons: "The seat back was not comfortable for my back."
Pros: "Crew were reasonably patient, but rather impossible to please passengers with type of flight and discomfort."
Cons: "One bathroom for all of the plane? Perhaps 1st class (tiny) has its own bathroom, but otherwise, the aisle was 10+ people in-line for the ENTIRE flight, as 1 bathroom. Really miserable for all concerned. Seats are too tight, entertainment system works only some of the time, seats old and uncomfortable. Did not seat family together (flight full). Overall, one of the worst long-distance flights I have ever had. Should not fly this kind of plane with this many people and not enough facilities."
Cons: "The system from the beginning was so unorganised ...went 2 hrs earlier even after online check in and it said u need to be there just an hour ..still had to run till the end.. Seat was so uncomfortable ..to add to the agony my luggage didn't arrive and had to wait till evening"
Cons: "Video screen was not working both times. And was charged for check in bag. $25. I didnt get it why i was charged even after paying $510 for a flight. I did web checking for inbound flight n had to pay $25 again. Not happy with that at all."
Pros: "Crew was friendly helpful."
Cons: "Problem w with bathroom not working preflight."
Pros: "The cabin crew was fantastic."
Cons: "The food options were very limited. On such a long flight, I would recommend stocking up more."
Cons: "Delayed flight caused me to rush to connecting flight with only 25 min to spare from Toronto to tel aviv... Baggage is missing as well"
Cons: "The flight was 3 hours late. At some point we boarded the plane then asked to disembark it as we were still not ready for take off. They told us there were some weather issues in Toronto ... I looked at 3 different weather channels who said that the weather was mostly clear in Toronto with a few scattered showers."
Cons: "Did not have any monitors 9 hour flight with nothing to view"
Pros: "the whole process was great. staff at the airport and in flight were all friendly and helpful."
Cons: "We took off 1 to two hours late"
Cons: "I ordered a special lacto-ovo vegetarian meal ahead of time. They said they received the order, but didnt have my food. They said they would do their best but ended up giving me a plate of lettuce and bread. When I asked about the bread having dairy or eggs they said they didnt know, so I had to throw it out."
Cons: "The flight boarded, departed, and landed late causing me to miss my flight to Tel Aviv."
Cons: "Not a single flight during my entire trip, including flying back home, departed on time."
Pros: "Very satisfied with the flight."
Pros: "This flight was okay since United Airlines operated it for Air Canada."
Cons: "You had to pay to watch movies."
Pros: "Attendant was nice"
Cons: "run down cabin"
Pros: "there were only 12 passengers so lots of space."
Cons: "the incoming plane was late so we were late boarding, then due to this we had to sit on the runway as we were told we could not land in Toronto. I had a short layover and the flight attendant was less than helpful and apparently had never bothered to learn anything about the Toronto airport or where to go to get this information. After getting into the airport I found out that no Air Canada employee knows anything about the Toronto airport. The cleaning crew finally directed me to the Air Canada help desk after I had asked at 4 different air Canada check in desks. Thankfully I did not miss my flight."
Pros: "It was alright, just not much entertainment on a small plane"
Cons: "No enough things to entertain me and the seats were somewhat uncomfortable"
Pros: "Short easy flight"
Cons: "Too hot in the plane"
Pros: "On time. Very friendly crew."
Cons: "I'm 6'3" and I was quote cramped. Smaller people it won't matter as much."